We took our car here in July to have an enhanced inspection after our car was hit outside our…read morehouse. They were terrific! Great customer service and even fixed an issue mixed by the original body shop. We took are car there again for a separate incident. I definitely recommend.

They did an outstanding job. I hit a deer and the front/side of my car was really messed up…read more Weaver's kept me informed about the work they were doing and finished in a timely manner. The car looks perfect now...you can't even tell there was an accident. 10/10 can't recommend enough.

I like this car wash for what they offer and how they offer it. I don't have the monthly program…read more What I did was there was a Boy Scout fundraiser and you could buy the $30 car wash for $10 so I bought a few of them every time I've been there I've had a good experience Friendly staff. The place is very very clean where you use the free vacuum and the towels. The wash system does a great job. I've not had a complain about it so I do highly recommend stopping in here to have your vehicle washed and they do have some really good monthly deals.

I'm not sure why the overall rating for Tidal Wave isn't higher because it's a great place and does…read morea wonderful job. There are 2 of them in Hanover, PA which is about 15 miles from our home, but I have no issue driving that distance to get my truck looking spiffy. I've paid for the ultimate package which I recall was about $500 per annum which is worth it from my perspective because I have a Toyota Tundra which is a bear to wash by hand and would require several pockets full of quarters and a ladder. Generally an attendant will quickly clean the grill, headlights, windshield, and rear of the car. A precast drops down followed by a strong spray and rollers. After that there is a rinse and wax, and then a high pressure wind tunnel- like apparatus such that the hood of my truck seems to costless a bit. Then a huge rolling pin thing comes down for a final wipe down, and you're on your way with the spiffyest vehicle in the neighborhood. The annual plan means unlimited washes, so I've gotten my money's worgmonths ago. There are 2 lanes to enter; one where one pays for individual washes of whatever level one chooses, and another where the windshield sticker is recognized and entry permitted. The hours are quite convenient, I believe going until 8pm, but check online before you go. I love Tidal Wave Auto Spa!

My wife & I having gotten numerous vehicles and had car and truck serving there for 20+ years and…read morewe remain satisfied and loyal customers. The phycal building has been remodeled and greatly enlarged, however they maintain their commitment to customer safety and satisfaction. I took my Tundra for periodic maintenance and an ail change but had to take it back the following day, a Saturday, for a minor issue which was promptly fixed. We'll be getting vehicles from there for however much longer we are around. I hope that Hanover Toyota keeps doing what it's doing!

I purchased my Tacoma from Hanover and paid cash in mid-2024. The buying experience went well and…read moreeveryone from the salesperson to the finance person did a great job. The sales experience gets 5 stars. Unfortunately, my service experience did not go very well at all. I got two free services when I purchased my truck and on my first visit to the service department, only part of the work was done, but I was told it was all done. Specifically, I requested a tire rotation in addition to an oil change, which was clearly indicated twice on the first page of the work order. When I picked the truck up it was clearly indicated on the receipt papers in two places that the rotation had been done. The mechanic had checked a box on the 24 point inspection page that indicated it had been done. When I got home I decided to check that the work had been done and pulled up photos of my truck taken before my service appointment that clearly showed all of tires. My tires still have the colored 1/4" mounting dots on the sidewall(indicates light and or high spot for position of air valve, look it up) and it was clear that all of my tires were still in their original position. When I called, the service advisor happened to be talking to the tech who had done the work, and the tech said he had rotated them. It was requested that I send my photos in for confirmation so I emailed the photos of before and after. About an hour later(?!) I was offered to have my truck picked up at my house and brought to the dealership for the tire rotation and then returned in addition to a coupon for a free oil change. That all sounds good but if the mechanic was dumb/dishonest enough to lie on the paperwork about what has to be the easiest job in the garage, on a customers first visit, then I wouldn't trust that mechanic to do ANY work on my truck in the future, and I won't because I'll never go back to Hanover Toyota again. My wife would like a RAV 4 but we'll be going down to Koon's Toyota in Westminster and hope that they act less like a Dodge dealership and more like a Toyota dealership. This may all have sounded petty, but it just seems like this country has forgotten the axiom "an honest days work for an honest days pay".

We will never buy a car from anyone else after our experience with this dealership. From the first…read morephone call to getting the keys to our car everything was absolutely perfect. The most honest, down to earth, nicest guys ever! They knew the car I was coming to look at so they parked it out front with a sign saying welcome with my name. The perfect price, warranty, and financing. No fake car salesmen talk. Just people who genuinely want to help you. Ten out of ten!!!

My son had some repairs done recently. Soon after, while on a trip, he had a similar problem. He…read morecontacted SHA and they sent someone right away to repair on the spot, replace with a loaner and take the original car back to the shop for a very thorough evaluation. Incredible service! We will NEVER go anywhere else!!!