Overall great guy working there, just lack of products because of the statewide ban on vale…read moreproducts. This guy gave me some good alternatives even though he didn't have what I wanted which is why I'm giving 4 stars. Not his fault they didn't have disposables or juice, just glad he explained why.

Great customer service. Great knowledge of the products…read more Gabby was a treat to deal with. I did not catch the other person's name but he was also....cool. You know it is a great experience when all involved are smiling during the entire interaction. This is the second time i have visited to buy a puffco peak pro and over the years always a good choice. I have also purchased peak pro glass here. Repeat customer for sure. When is the last time you went to a store, shop, whatever and left with a smile on your face? Much appreciated. Cheers, elliott

We pass by three other smoke shops that are closer to our house just to go to Dave's…read more Basma always welcomes us with her friendly smile that can brighten anyone's day. She's helpful, knowledgeable, and always in a great mood. She's the reason this store is worth the extra drive. If it were possible to give more than 5 stars, I'd happily add an extra one just for you, Basma. +

Lots of options , friendly service , and convenient location in a shopping center, thank youread more

thank you, Allison for your customer service. I love the place. The prices is so good. You cannot…read morebelieve it. They have a variety of different product, tobacco rolling paper and the prices are amazing

Beautiful glass small and big and big variety of wraps, and your smoker needs at the smokers Palace…read more all day service 8 to 10 your needs are always met chill I am on my way to the shop now

I go here all the time for items!! Really awesome ambience! Products always available nd New…read moreselections all the time! Check it out yourself

Whoever gave this guy lesson five stars does not their right mind if you're looking for vape stuff…read morethis guy's got it friendly service

I have gone to this store for years. Great customer service and prices. I'm 66ys I need a walker to…read moreget around, the sales rep with the beautiful long hair will even assist me by putting my walker in my car. One day I was leaving and he ran out to assist another person who had difficulties than ran over to me to put my walker, all with a smile. He is my hero.

Beautifully organized shop with an extensive selection of products at great rates. Super awesome…read morestaff, safe and cute

Cigs is a perfect place for someone that enjoys their tobacco. They stock almost any brand one can…read morethink of at reasonable prices. If you roll your own, they have the accessories for that, including cigarette filters. If you love cigars, well this is a place for you as well. The place has a decent sized walk in cigar incubator for their endless cigar collection to choose from. If you prefer to smoke tobacco or even maybe some illegal substance, they have an assortment of pipes. My buddy comes here for his needs, and loves this place. I accompanied him and witnessed the professionalism first hand. The staff is super friendly and cares for your needs and specific addictions. They are very knowledgeable of their products. The store is small, but still sufficient size to offer an array of products. Parking in the plaza is ample.

I come here because I live down the street and also I reAlly like the kind employees. The younger…read moreguy is so helpful and patient. The dude with the glasses, kinda retro, nerdy but cute in a way cause it works for him. I appreciate his help and am happy to see him and ask him my questions about new devices and juices.

If I were to open a smoke shop, it would be environmentally far and away above all of these stores…read moresuch that you would ENJOY spending time there, dim the lights, cushy chairs, ditch the middle eastern status quo. And then I would undercut the market by 30% and operate on volume over profit margins because the economy has changed and the folks who put together a strategy that mirrors the problems in the pockets of its customers will have a line out the door and people will stick around, buy more and invite their friends. Maybe add a rockin' coffee bar?! The traditional model of foreigners arriving and putting the exact same products on the shelves as the guy across the street without any sense of differentiation, no marketing plan, mediocre customer service; it's all rather tired and not an attractive addition to the community. Then expecting customer loyalty and offering cash discounts such as "Sure you can pay me an extra $5 bucks for being stupid enough to walk in the door." The best vapes are available in Agoura Hills at The Treasure Chest for 25% less. And you don't have to pay for fluorescent lighting sure to provide a head ache on your way in. Seemingly entirely uninterested in knowing their market, just stock up, add some tacky cheap jewelry and open the doors. This isn't downtown Chinatown but they keep repeating the theme, not offering anything, no incentive to return and ultimately make me feel like garbage for patronizing them at all. No one is bad. No. But no one even TRIES to be wonderful. A strong theme in all kinds of businesses lately wherein creativity and innovation are checked at the lease signing. A supremely cozy lounge where people who smoke can discuss an intelligent plan for quitting? Just to start. Give away samples. Don't hoard your money. They aren't coming because you're not offering anything worthwhile so they all become increasingly .' 'vulturous.' This is our country and you're welcome to my money when you price compete and offer an environment that doesn't give me a stomach ache. Nice guy and it's not horrific but why not be a stand out on EVERY SIGNIFICANT FRONT? Remember, this is not dress rehearsal. This is IT: YOUR OPPORTUNITY FOR A DEFINING MOMENT.

Best smoke shop in oxnard by far. Huge selection of rigs, (recyclers, nectar collectors, bongs…read more.. you name it. Tons of vape stuff too. Great prices, Tony is awesome. Always friendly and helpful. Totally recommend.

Excellent customer service. The owner is always ready to help. The employees there treat customers…read morelike family. Best place to go too. They don't try to sell you what you don't want or need. They pay attention and make sure you leave satisfied. Rick at Vapor Forrest is always ready to help. Greets you when you walk in. Already knows your name. Best place. Amazing owners

If you see a blue zl1 camaro parked in front of the shop or a newer Toyota/ Honda with a sticker…read morethat says "precious cargo" on the windshield AVOID AT ALL costs. I've been to this place at least 20 times and it's usually the other employee working by himself, he's very helpful, friendly and easy to talk to and enjoys conversation. He even gave me recommendations on which flavors to get (I didnt want ice / menthol flavor) Now on the other hand, the Hispanic worker and the female worker were there today, I bought a vape took ONE hit and it wouldn't turn off. This destroyed the coil almost instantly, since I opened it in front of their shop they exchanged it but said we would have to wait THIRTY minutes to get the same flavor. Because she was to lazy to walk 20 feet to get a replacement of the same flavor. We said we wanted the original flavor we came for and started to walk away, but as soon she saw us leaving she rushed 20 feet (not exaggerating distance) to the other store to get the flavor we wanted, great right? NOPE!!!!! - not only was she extremely rude she was also lazy and lied straight to my fiancée and my face. No, I opened the package in front of the store and the coil burnt out on the first hit AGAIN. I walk 5 feet back to the store and tell them it did the same thing, the lady rudely remarks "I JUST SAW YOU TAKE A MASSIVE HIT AND THERES STILL SMOKE COMING OUT!" (The smoke coming out was nearly nothing considering the coil was failing and then completely failed about 3 seconds later) The male clerk thought the batteries were dead, obviously not considering I just took one single massive hit as if it had a full battery, he insisted I try hitting the vape while it's on the charger. (Obviously didnt work) He then gave me my money back, no comment, nothing, like he was happy to lose business, no apologies AT ANY TIME FROM EITHER EMPLOYEES. No assistance finding a replacement, literally no help whatsoever. A cop arresting you is more helpful than these two. We also arrived early and we were looking around near the register, he walks in 15 seconds behind us and his first remark was "you'll get a email when it's ready" then looks at us and says "oh you're paying cash, you'll get a call" he then immediately hands our order to us because we were paying before the order got there from 20 feet away. He also tried blaming the vapes for being "old" even though this is a new product at their store. And they run out of inventory nearly every day and receive new products also almost daily. If you're going to own and operate a store, at least have some product knowledge on your own inventory. If this wasn't such a niche market they would have gone out of business their first fiscal quarter. You two should quit while you're ahead and let the other guy run the store, at least he has social skills, problem solving skills, knowledgeable about the flavors. The very least you could have done was offer a discount on the third vape I got from a different company at your story. Or at the VERY minimum an apology instead of blaming the manufacturer. I buy 2 vapes every 2-3 days, you do the math on the money you just lost, I'm sure it's in the thousands since I'll be shopping online and telling everyone I know to not go to your sham of a "business" For the record, the two vapes that failed are made by "LOST VAPE ORION BAR" old vape rofl.... lithium batteries last well over 10 years, at least come up with a better excuse if you're going to lie to your customer base.