Good price's. Great emplyee's makes shopping here feel like home. No matter what location you shop…read moreat

While checking out at the Florence, Oregon Bi Mart on Monday, December 1, 2025, I was treated very…read morerudely and unprofessionally by the male clerk (Terry) while checking out my purchase! I had forgotten that I was paying with a return credit slip and mentioned that it was a complicated return policy, as I got out the return ticket he mentioned that it was meant to be difficult so as to deter customers from returning items. I than said to him that that wasn't good for customer relations to which he uttered "you can always shop somewhere else!" I couldn't believe what I had just heard... I'm a retired produce manager who worked for over 38 years serving the public and have received 20 Outstanding Service Awards! Had I ever spoken to customers like Terry did I would have been reprimanded and or fired! I have shopped Bi Marts in both Florence, Oregon and Lincoln City, Oregon for 8 years and have never been treated or spoken to with such disgrace by any clerk! This definitely affects where I'll take my business in the future.... Thank you for hearing my complaint, Sincerely, Michael Wilson

Terrible. We waited at the drive thru for five minutes, then we went in, and the lady named Kathy…read moreskipped us to help the drive thru. Then they provided terrible customer service.

Enjoy the pleasantries of the staff especially Ms. Izzy who's a joy that lifts your mood instantlyread more

Like the previous review, I also had a mortifying experience at Rite Aid…read more 7.24.24 1:15 PM I had a Paxlovid script (Covid anti-viral) called in by my doctor who told me I didn't need to isolate, but wear a mask. I, masked in N95 - no cough, went to pick up the script and the woman behind the desk asked my info, saw what I was there for and freaked out on me: "YOU SHOULDN'T BE HERE! IF I GET COVID, I COULD DIE!" I responded with "WELL I HAD CANCER!" She wouldn't help me so I went to the front desk to pay for my items. I asked for a manager, and none were there. A customer who witnessed this unprofessional behavior followed me to the front and said she was so sorry that happened to me and saw how poorly I was treated. The employee told me "they didn't have that (Paxlovid) here." I then checked the website and it says Rite Aid carries it. I call the pharmacy and wait 36 minutes on hold to talk to a Pharmacist, who was very nice. Turns out Rite Aid's supplier hasn't sent them Paxlovid so she said I can have another pharmacy transfer the script. Helpful! I called Safeway and they picked up the phone immediately. Have Paxlovid in stock, no problem. They fax over a request at 2:45pm. My husband went to pick up after 5 pm and Rite Aid, hadn't yet sent over the script. Called again, no wait time, and took care of it. Safeway, Freddy's, and Walmart all have the drug in stock and won't treat you like a leper. I posted online in the Newport FB group about this horrible experience and this employee has a long history of treating people poorly and has been reported multiple times. Why is she still employed? Why is someone who can die of Covid working behind the desk AT A PHARMACY?I Also, a suggestion: if you don't want sick people coming into a store that's called a PHARMACY, put a big sign out front directing customers to drive-thru! Tell them you don't carry the drug. Have masks available and hand sanitizer at the door! Also, call people who have the drug called in and tell them you don't have it and then they don't come for it. Problems all solved and no customer will be treated with disrespect - against Rite Aid's Code of Ethics and poor business!

The pharmacy staff at this store is unquestionably the rudest and most unprofessional I've ever…read moreexperienced. They blamed me for their mistake and refused to accommodate me. I'll never got to this store or pharmacy again. Take your prescriptions and hard earned money somewhere else.

The was a huge surprise. i have never been in a Fred Meyer…read moreStore. This was like a super walmart plus more. Groceries , pharmacy, jewelry store , Tv And sound store and a hardware store. This was a WOW moment. ha, all i needed was water

Decent gas station located in Fred Meyer grocery store parking lot…read more They have about 8-10 pumps available. Most pumps are self-serve. We didn't see any employees pumping gas while we were there. They have snack and beverage vending machines available as well. Overall, we got what we needed, gas! The pump we used had a crappy lever on it. It kept clicking off like the tank was full, but we only had about a quarter tank when we stopped in. We ended up putting $80 of gas in the tank, but had to hold the pump lever the entire fill-up. A bit annoying.

They've gone through a couple of locations and names - they were Arrow Pharmacy when I first moved…read morehere, then Waldport Drug & Gift, before moving just up the street. Joining the Hi-School franchise really improved their pharmacy service, but they have kept a great selection in the "gift" part as well. They definitely have a bit of everything in pharmaceuticals/beauty products/beer & wine/etc - not a giant selection, but enough that if you're visiting or a local and need something in a hurry, they can meet your needs (at a decent price.) Plus, they're very friendly to both their employees and their customers.

Only game in town so you're held captive. Without fail, it's the same every time. RX sent from Doc…read moreafter appointment three hours ago so I'm thinking plenty of time. I arrive and they say "we can get it started, it'll just be 30 minutes." What we're you guys doing the last three hours? "I think we just got it." No you didn't, the doc did it in front of me and punched in his automated security code from his phone while I was sitting here. Small town excuses. Don't expect anything to happen fast and never an admittance or offer of an apology. This is why I drive to Newport for most RXs. At least the big brands are reliable.

This is my most favorite place to go shopping, they always have what I need, and the costumer…read moreservice is always amazing. Keep up the good work Walmart!

Great store. Whoever chooses what items to stock is super on…read morepoint. Store is always clean and staff kicks butt to keep it that way. Always the lowest price on any item. I am thankful for this store.

Locally owned, prompt, friendly, thorough. Everything you could hope for in a pharmacy.read more

Best pharmacy in town. I sort of don't wanna leave this great review because I don't wanna it to…read moreget busier than it is. The people/service are/is great. Plus drive-thru. What's not to like?

An experienced team that is available to help in almost any circumstance. The last few years I've…read morebeen going there they are always pleasant, courteous and understanding. I've never had a more amazing experience in the pharmacy world as I do there.

I'm leaving this review late. Wanted to give a shout out to Lawrence. Came in to get cigarettes…read moreawhile back and they didn't have them. He went all the way in the back couldn't find them. I said no problem all good. He said wait got one more place to check and came back with them. I said thanks so much he said that's what customer service is all about. Also might I mention when he went to the back he was yelled at by his supervisor for leaving the register to look for our cigarettes? Don't they want a sale?? Or maybe the 4 people that were standing around doing nothing could of helped him?? Lawrence your awesome hope your appreciated? To your supervisor shame on you

I called the Newport, OR Walgreens because my husband sat on hold for 47 minutes trying to find out…read moreif his prescription was ready, but his phone battery died. I sat on hold for over an hour when my call was disconnected! My husband is on medication that he cannot go without. The last time he tried to pick up his prescription, he had received a message that it was ready (the day before), when we drove into pick it up the next day, he was told that the pharmacy was closed due to not having a pharmacist! It's time Walgreens did something about this store. Either new management or owners.