I've been going to Lucky Foot Relaxation Massage for quite some time now, and I can honestly say…read moreevery therapist I've worked with has been experienced, knowledgeable, professional, and very well trained. What I appreciate most is that they take the time to understand my specific focus areas and adjust the massage based on what my body needs that day. They really listen and tailor the session to what works best for me, whether it's deep tissue focus, recovery, or overall relaxation. And then they always take time to make me feel comfortable. Another thing that stands out is their flexibility and customer service. Many times I've reached out last minute because I happened to be nearby or wanted to book same day, and they've often been able to accommodate me with therapists ready to go. Consistently professional, clean, reliable, and high quality service. Highly recommend.

I had a very uncomfortable experience here and would not return…read more First, the tipping process felt extremely pressured and inappropriate. I had already planned to leave a tip, but when it wasn't what they considered their "minimum," I was questioned about it and even laughed at. That alone was unprofessional, but it didn't stop there. The front desk staff then pulled out a tip sign that was hidden behind another sign--something that should have been clearly visible from the start if it's truly their policy. On top of that, I was charged more on my card than what I was told. Fifteen percent does not equal twenty percent, and that kind of discrepancy is unacceptable. To make matters worse, the towels used during the service had a noticeable mildew smell, especially the one placed on my face, which completely took away from what should have been a relaxing experience. Overall, between the lack of transparency, pressure around tipping, being overcharged, and poor hygiene standards, this was not a professional or comfortable environment. I would not recommend this place.

I have visited XYC Massage twice. My first experience was decent, but my second experience made me…read morepretty upset. 1st experience from a couple of weeks ago: 3.5 stars. I called ahead to make an appointment for a 60 minute massage, but when I arrived, the only person available to do my massage was the receptionist. Kim did a good job on the massage (excellent pressure and very relaxing), but she had to run out a couple of times to address her front desk duties. I was happy with the massage, so I tipped 20%, which came out to be less than $20 (this is worth mentioning for what happens at my next appointment), then was on my way. I should also mention that on my way out, a man next to me at the counter who seemed to be a staff member but very well could have been a customer was clearly staring at me but not talking to me--creepy! 2nd experience (today): 1 star. I made an appointment for a 60 minute deep tissue massage. I arrived a bit early. No one was at the front desk, so I waited until 5 minutes before my appointment time to ring the bell. A different receptionist help me get set up and into my room. My therapist, Amanda, started my massage 10 minutes late, but to her credit, she made up the time so that I got my full 60 minutes. Although the pressure was fine (I needed the strong pressure for my knots and sore muscles), she was a bit rough and sloppy with the massage. For example, she would grab my skin so that it felt like I was being pinched (I discovered a bruise from this when I got home), and she yanked my underwear around a lot (she could have done this with more care). As a result, I only wanted to tip the minimum 15%, but after she counted how much I gave her in front of me(!!), she pulled out a sign that the business requires a minimum of a $20 tip for 60-minute massage because she couldn't express herself in English and got her coworker to explain that tipping at a massage parlor is different than tipping at a restaurant as the therapists work very hard. There are so many things wrong with this. My initial complaint is that they should be more transparent with their pricing by posting this sign up with their prices, but guess what? That's illegal, which is why they showed me a sign after the fact. Also, asking for a tip makes it not a tip. Finally, I would sure love to hear what restaurant servers have to say about her response because I guess servers don't work as hard as massage therapists? In all seriousness, if businesses need to provide a better wage for their workers, increase the massage price; tips need to be earned! Tips were traditionally meant To Insure Proper Service, but I definitely did not receive proper service. Try at your own risk, but the quality of your massage is hit or miss and I wouldn't want to support the business practices and customer service that I experienced.

We came here for a couples massage. We bought a Groupon and reservation on the phone was easy…read more The room was clean and we had a good massage. We had better massages at other places, though. We were asked about the pressure to use. Mine was fine already, and my husband had to ask his masseuse to adjust the pressure a couple of times. I thought it was supposed to be massage with aromatherapy & hot stone. However, we only got hot stone, without any aromatherapy. Nonetheless, it was still a relaxing experience.

Ok - this time it went MUCH better. I had a masseuse whose name I think was Kim?…read more No awkward pauses where I felt like I was a table or palms over my eyes... Her pressure was perfect, I upgraded to some hot stones and they were the perfect temperature. The only thing that I think could have been improved upon was one side of my back got more attention than the other, but for all I know it's because that side felt like it needed more work - so I'm not going to dock points for something like that when the whole service was exactly what I wanted out of a massage. Next time I think I'll spring for a longer one though - 60 minutes wasn't quite enough, I wasn't ready to go back to the real world! Thank you to Allee Massage for fixing my last visit and letting me give it a second chance. I'll definitely be back (and referring my friends as well) now that I know just to avoid whoever the heck I had last time lol

I had been excited to finally check this place out after a friend gifted me a gift card for my…read morebirthday. I finally got around to using it on Labor Day, which seemed perfect since my neck and shoulders were feeling especially stiff. Booking was a breeze, the place is clean, and there's plenty of parking, so no complaints there! Unfortunately, the massage was just so-so. I couldn't get past how rough the masseuse's hands felt, which made it hard to fully relax. For the record, I was advised that I could terminate the session within the first 15 minutes. It's too bad the masseuse started over the covers so the rough hands situation wasn't immediately discovered and the timing to bring it up felt questionable. The biggest surprise, though? My gift card had somehow shrunk 45%! Apparently, it was charged a fee back in January. Definitely something I wish I had known about. The receptionist was emphatic and offered a $10 credit. For the pricing, I believe there are better options out there. Nice enough experience overall, but not a place I'd rush back to UPDATE: the business swiftly corrected their system issue and provided a refund for the shortage on my gift card, this was unexpected but much appreciated. For that, I've updated my review. Thank you Allee Massage!!

Had a long day and wanted to relax a bit so I came to this location since it was close to me. I was…read moregreeted by friendly staff members on my way in . The place was very clean which was a plus for me since cleanliness is a must for me. As for the massage itself it was good. I got what I wanted which was a full body massage. The masseuse asked me multiple times during the session to check if I was fine with the strength she was using. She was very responsive to my requests too. If it got to a point where she was getting too strong, I would tell her and she immediately adjusted her strength. Overall a nice and pleasant experience. Would definitely recommend this place!

Came here for a regular massage. Front desk person was dismissive and told me "bye bye." I was very…read moreconfused why it seemed like they didn't want more clients, did some more googling, and this place has reviews for handjobs on other websites. I guess I as a woman wasn't the target demographic

I have used Jenny regularly to treat my aching and tight muscles. She is excellent and I highly…read morerecommend her.

Clean facilities and friendly staff. Rooms are large and tables are comfortable. The washrooms are…read moreclean and the staff clearly care about the spa's appearance. The rooms are quiet and have colored lights and music. Plenty of parking. Highly recommend calling ahead as there are a lot of staff working different days and some days are a lot busier than others. Services depend on the masseuse and some are available only one or two days a week.

Nice place but inconsistent service. Rooms are clean and nicely-lit, but they are very small. In…read moresome rooms the tables touch two walls. Tables are nice and at least some are heated. The sound and smell is very relaxing. Reception is friendly and inviting. Most of my massages have been very good (ViVi is very proficient) but a few have been awkward and even painful. Definitely look for referrals if possible.

Referred to this place through a friend, room is clean and tidy and staff is courteous and…read moreprofessional. I always get a deep tissue massage with back walk to relief my sore muscle after a workout, never dissatisfied. If you are looking for a straight forward and relaxing massage, this is the place to try.

Popular spot known for being very hygienic and professionally-run with uniformed attractive staff…read more Reception is friendly and inviting, the tables are comfortable, there are no strong odors and the music is relaxing. I have had a few bad experiences. The spa is often busy and will give drop-ins unrealistic wait times rather than turn them away. Staff skill is inconsistent. I have had multiple occasions where staff have shorted my massage time, including an expensive one hour four-hands experience that was shorted by 20 minutes. I have also been turned away after already paying and undressing because they overbooked. I have never been offered an apology for any problems. You can avoid some problems by booking in advance and setting expectations with your masseuse.

If you're looking for an actual massage DO NOT COME HERE…read more Terrible and extremely rude staff. Predatory behavior. I am shocked how this place is still in business. Beware, the person that was giving me a massage told me to go to the place around the corner for an actual massage. Embarrassing and disgusting behavior. Constant interruptions, I paid for an hour massage I was checked out at 40 minutes. When I asked if everything ok was told to shut up. No towel to clean up, the person had long nails and I had just done cupping prior, I went home and had to cleanse my skin because they kept stabbing me with their nails after continuously asking them please not to. I am so disappointed.