Julia and Kendall were amazing! Our boat driver did an amazing job finding the whales and giving…read moreus a close, but safe experience! We love kayaking and this experience was out of this world! Just incredible. We saw humpbacks and orcas! Highly recommend this company!

Great place definitely a must do when your in the area . Or just make a point yo go to Alaska and…read moreexperience it first gand

A really long shuttle line had us stressing when we missed our excursion start time, but this group…read morewas extremely accommodating and immediately got us on a different tour starting 10 minutes later. Everyone we interacted with from this group was so kind and informative. And at the end they took us straight to our cruise ship. Definitely worth supporting this small family business! Shout out to Sam, Brendan, Aurora, and cJ!

Brendan, Sam, CJ, and Aurora were a great team to spend the day with. They were so helpful with…read morerescheduling us when we missed our initial tour due to shuttle delays. We had a great time and got to see lots of whale activities for so early in the season. Would highly recommend!

At the Norwegian Bliss Excursion desk, we asked the attendant what was worth doing if we were only…read moregoing to do one. She said the glacier boat tour, and it did not disappoint! Allen Marine Tours was fantastic. The boat picked us up directly from the ship as we were leaving Juneau around 1pm, and brought us back around 6pm. That really extended the day in a nice way. The boat moved at a relaxed pace through Stephen's Passage and into the Endicott Arm. The weather was glorious, something money can't buy! The scenery as we passed miles of coniferous rainforest and snow covered peaks was absolutely incredible. So calm and quiet, we never saw a single cabin or human on the shore. I felt so relaxed I napped twice. The guides were energetic and friendly, and very knowledgable. They interacted warmly with the guests, took pictures and answered every single question. They weren't in a hurry. When two bears were spotted, they stopped the boat for several minutes. The onboard snacks were actually -- dare I say it -- inexpensive! The crew provided coffee and hot chocolate free of charge, as well as warm donut holes. We spent a substantial amount of time up close to the glacier, probably close to an hour. We saw it calve several times. It's so massive and gorgeous, you don't understand the scale until you're close to it. Overall, worth every penny. Allen Tours made it special, relaxed, warm and memorable. It was the highlight of our trip.

Sailed via the Norwegian Encore as a solo doing the Mendenhall Glacier & Whale Quest, applied $50…read moreexcursion credit. Easy transport to the Mendenhall Glacier though the entrance was very busy with 6 cruise ships in port that day. Short walk to the visitor center, watch your time closely if doing a hike into the park, we had 4 guests not returning to our bus can only hope they used a related bus at departure time for the transfer to Statter Harbor. Not exactly a retreat into nature because of the crowds but still a nice stop. Not a long drive to Auke Bay, Statter Harbor and our transfer to the Whale Watching Boats. My excursion was on May 5th, weather was dry, and mostly clear. Complimentary warm beverages, and some nibbles were provided, plus other food and beverages for purchase, clean bathrooms, and sheltered seating on decks 1 and 2. Found my insulated jacket, gloves, and binoculars all useful, but even being sheltered it was cold on deck 2. The binoculars were helpful to view the humpbacks that we sighted, but so was the gps of my phone to know where the boat was in relationship to its surroundings, we sailed up the Saginaw Channel. In my opinion the sailing component makes sense if you enjoy the idea of a cruising the channel, with marine sightings as a bonus. Overall a good experience with the crew proving insights into this area of Alaska during Whale Watching component. Got back to my cruise ship post normal dinner service, but the Encore extended buffet hours, and I grabbed some food via the Local / Pub.

Great customer service - Adam and Andrew are true professionals that will guide you in the best…read morepossible direction for fishing and whale watching. Adam is responsive, trustworthy and despite it not being the best time for fishing we came away with a great experience and memories to last a lifetime.

Disappointing and Overpriced Halibut Charter Experience Our…read moreexperience was poor to average. We are a family of four with two girls, ages 11 and 14, and this charter was not a good fit for us this past August, 2025. We were surprised to learn that guides were not allowed to help reel in the fish until they could actually see it at the water line. When fishing for halibut, the line is dropped over 300 feet with a two-pound weight to reach the bottom. Between the weight, the depth, and the rocky waves, it was nearly impossible for our daughters--and admittedly myself--to reel in a fish without assistance. For the price we paid, and after several conversations with the owner before booking, we were disappointed this was never explained upfront. It would have been helpful to know this charter was not ideal for families with kids or teens. We were also frustrated by the lack of basic amenities. The toilet on board was broken, leaving only a bucket with no toilet paper as the option. For almost $2,000, this felt unacceptable. No bottled water or beverages were provided, and the only snack was a single granola bar for a five-hour trip. For a premium charter, this fell far short of expectations. Another disappointment was with the fish processing. We paid the owner in advance for our three fish to be filleted and shipped home, only to be asked again for our credit card later to cover separate shipping charges. This was never made clear and felt misleading. Lastly, we did not catch our limit, and both the guide and captain repeatedly mentioned that a large fishing competition had just taken place in the area over the previous three days. Their exact words were: "It's not good fishing today, it's been way overfished the last few days and it will take about two weeks to get the halibut back to this area." It left us questioning why guests were still being booked at full price when conditions were known to be poor. In the end, we spent a lot of money for what turned out to be an average experience, with limited access to fish and very little in the way of customer service.

Captain Dan and first mate Dane were terrific. Interesting and knowledgeable commentary; found and…read morefollowed several orcas and humpbacks. Top it off with good weather and calm seas.

Took a tour last year with them and wanted to repeat. While this was nowhere as fantastic as last…read moreyear it was still good. It was good enough that will book another tour on return cruise in a few days. While didn't see Orca's and it was rainy and had trouble finding whales, we did find 3 and this proves that nature is unpredictable. What earned them five stars, and an endearing place in my tiny heart, is the crew. Captain Dan was good but what made this trip for me was the naturalist Kaelyn (hope got it right). She was amazing, had a wealth of knowledge, and extremely easy to talk to. She shared the passion she has for wildlife, particularly whales, and spoke at length about their behaviors here and in Hawaii. She really is fantastic. Our boat had a small group size and surprised they didn't cancel it, very small. The crew on this trip, and my prior one last year, couldn't stop talking about the company itself, a small locally owned group which has excellent customer service, truly exceptional. They also Treat their employees like the gold they are Many thanks to them for a great tour. While didn't see as much as had hoped, and while weather didn't cooperate, it's a fantastic trip and time. They really truly take care of you.

Absolutely amazing canoe adventure to the Mendenhall Glacier and Nugget Falls. Our tour guide…read moreJackson was very knowledgeable and made the excursion a great experience! Would definitely recommend!!

Cade was a fun and interesting guide, he shared stories and maneuvered us into amazing view of…read moreMendenhall glacier and Nugget Falls. It was a perfect adventure!

It's the most amazing thing I've ever done. I felt safe the entire trip start to finish. Friendly…read morestaff, comfy hoodies and you can actually drink the glacier water if you bring a water bottle. I bought one on site just before my flight. The dogsled camp was fantastic, so many happy dogs! There was a local artist that works there and sells stickers, prints and earrings which was pretty cool. Only complaint: I asked them to leave me on the glacier but they said no. Rude.

This was by far the best excursion we did while on our trip to Alaska. I'm terrified of heights and…read moreflying but my friends talked me into doing this and thank god they did! We were picked up from the cruise port and transported to the airport where we were given special shoe coverings and shown safety videos. From there we were in the helicopter and on our way to the glacier. Our pilot Corey was amazing and spoke about different things as we were flying over them. My fear quickly faded once I saw how beautiful Alaska looked from up above and I was in front (best seat in the house). The ride itself was smooth and fun. Once we landed on the glacier we were able to walk around, take some pictures and even drink up some of the natural glacier water. (Tip: take an empty water bottle). I can't recommend this company enough. Don't miss out on this once in a lifetime experience!

Peter is the best photographer tour guide! He is kind, knowledgeable, patient with kids, friendly,…read moreand great at creating interesting photos and sharing his tips. We're so thankful to have worked with him on Juneau. We went to a bunch of memorable places, including a retreat area with bald eagles and salmon, mendenhall glacier, salmon research area, and a relaxing break at a local favorite fish and chips place. Peter picked us up near juneau cruise dock, super convenient.

Thank you Peter so much for an amazing adventure/tour! First time in Alaska, on a helicopter ride,…read moreand on/under a glacier. Peter has a huge wealth of knowledge finding, navigating, and exploring ice caves. Peter was able to give myself and a few others a truly tailored experience which gave us an opportunity to photograph on/under the ice for close to 8 hrs. If given the opportunity I would definitely do this tour again!

Captain Adrienne and her Deck hand Marlin led us on an epic fishing and whale watching adventure…read more Our hope was to catch king salmon and to see Orcas and Humpbacks. Adrienne and Marlin made it all happen! They are very accommodating and knowledgeable about fishing and about the wildlife. We plan to hire them again in the future!

Absolutely the best experience for the money in Juneau!…read more My wife and I have family connections in Juneau and we visit on a regular basis. One of the things we look forward to the most is a fishing/sightseeing trip with Rum Runner Charters. Captain Chris and crew have always come through for us. My only complaint is that they always seem to position my wife on the side of the boat that has the largest halibut. Oh well. We highly recommend Rum Runner Charters to anyone looking to fully experience the coastal waters of Southeast Alaska.

This stop was part of our cruise excursion. Was very organized, and the employees were welcoming,…read moreenthusiastic, and informative. We were here in early June and sadly there weren't many flowers yet, but we enjoyed the mini tram ride that took us into and through the forest & gardens. The views were spectacular, and we were fortunate to have beautiful weather as the day was warm and sunny.

Fun day exploring Glacier Gardens in Alaska. Upside down trees cover the landscape with flowering…read morebushes. We experienced a couple of black bears that were spotted very close by.