I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

I was the unfortunate recipient of a young drivers quest of not paying attention while driving and…read morewas rear ended, thankfully I was okay but less could be said about my car. It was driveable but shawty was looking raggedy. I took my car to Kniesel's on 18th. Through a little collaboration through insurance, I was able to get my car in for inspection and repair. I got my car back looking brand new. I routinely got calls from Jason, who is the general manager at that location. He was great with providing updates and was super helpful with making sure my needs were met. Jason made this frustrating situation a lot easier and I'm thankful for his effort along the way. A few days in, I called and asked about other cosmetic things I wanted to touch up and Jason did not hesitate to help. I also like that I was able to leave my rental at the shop in exchange for my car. Hopefully I won't have to come back here, but I know if I need some work done on my car, the folks at Kniesel's are dependable and professional. They also offer lifetime warranty on the work they do so the value of going here is tremendous.

Kniesel's Collision is the best. I originally went to them because AAA recommended them for body…read morerepair after a car hit mine. They kept me informed throughout the entire process with regular updates and explanations of the work being done. And the work they did was beautiful. My 2014 Mazda looked at least 10 years younger. Recently, I stopped by to get an estimate when part of my front bumper had come loose and not snapping back into place. Mark took a look at it and immediately fixed the problem! I couldn't be more grateful that he didn't automatically tell me the only thing to do was replace the entire bumper. There's no place else I would consider going.

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Slavic did a fantastic job. I was a bit skeptical that paint-less dent repair done in our driveway…read morewould work. Especially, since the dealer auto body repair shop gave an exorbitant quote to repair a minor dent that was hardly noticeable to anyone but us! They also said the entire door panel, trim, and rear tire well trim needed to be replaced. Slavic removed the dent we asked him to, removed slight buckles caused by the dent that we hadn't noticed and, buffed out a few scratches. There is no sign at all of any dents or damage! He's extremely conscientious and professional and we highly recommend him and Cross Check.

Slavic does amazing work, highly recommend his services! He was able to get a dent out that we…read morethought was going to be impossible.

Everyone at Caliber Collision was extremely nice and helpful. Steve kept me informed along the way…read moreso I was aware of their progress on my truck. They completed the repair 6 days earlier than estimated and my truck was sparkling when I picked it up! I am more than satisfied and highly recommend them.

Very happy with caliber. My car was done in two days. Thank you!…read moreThey even detailed my car in and out!!

Ivanka, Sindy, and the entire team at Caliber Collision (Arden Location) were outstanding from…read morestart to finish. Communication was clear, timelines were respected, and everything was handled with a level of professionalism that's honestly rare. What impressed me most was how organized and detail-oriented they were. No confusion, no delays, no excuses just clean execution. You can tell this team takes pride in their work. If you want it done right the first time, go to Caliber Collision!

Great communication & Service! Laura & Jordan went above and beyond to make sure my vehicle was…read moreserviced properly and in a timely manner! My Toyota looked and drives as good as NEW! Thank you!

Great group of guys! Kyle and Victor helped service my Maserati. They are knowledgeable and very…read moreaffordable. Couldn't recommend this shop more!

I'm long overdue for a review! Victor has been wonderful, and I love how transparent,…read moreknowledgeable, and thorough he is. He has taken good care of my last Honda accord and current Mazda CX5. The first time I brought my car in to fix an engine light issue with my oxygen sensor on my Honda accord, he helped recommend a better brand and was honest and helpful. I now have brought my CX5 to him multiple times already for his expert opinion on different issues and for regular maintenance. He's always very responsive, easy to get a hold of, and willing to share his knowledge and expertise. Recently, I brought in a long list of items to be fixed from the dealership, and he was honest in what he thought needed to be done more urgently vs not, and his prices were also much more reasonable. He was kind enough to help me as well with replacing my car battery and windshield wipers. If you're looking for a trusted honest knowledgeable mechanic who is also very friendly and easy to chat with, Victor is your guy!