Excellence from the moment you register Excellent caring…read moreefficient personal staff ( entire process specialty nurses, doctors, anesthesiologists and assistants) who all take times to answer your question and ease you mind They offer you warm blankets and. Ensure that you are constantly comfortable It went very well and no pain Very caring hard working staff Very impressed I would recommend to anyone needing a colonoscopy

My procedure went well and I experienced no pain. Hats off to the incredible staff! I would highly…read morerecommend the Duke Endoscopy Center at Briar Creek .

Admin staff is very unprofessional and rude! I have never had so much troubles just trying to…read morecommunicate with an office. I'm trying to save them time for an upcoming appointment I have, because a previous office associate wasn't able to answer my question. Office manager took over the call and was rude from the start. It doesn't matter where the procedure is done to me, but I've been inquiring on whether you all do a certain procedure or not. The office manager said that you all don't do it there, but you do it in a facility. Okay I asked well would I keep the appointment with you or do I make an appointment elsewhere to go to this facility. She said who said you need that procedure and I let her know I have results from a Surgeon I saw two months back and they and another doctor both suggested it. She said well we do many procedures. Okay, but do you do the specific one im asking for as it requires special expensive equipment to my understanding and not all colorectal surgeons have that equipment. She said well if you don't like my answer, call your insurance or someone else. Then she attempted to tell me I'm very unprofessional. I asked her what am I doing that's unprofessional besides asking if you do a specific procedure when you're the one yelling at me.

2 less stars due to continued inability to get a return call from his private practice. No nurse,…read morePA, or MA will call you. Dr Adusumilli is apparently the only one who answers any questions. But the prob is he's rarely in his office and that's the only time they told me they can talk to him or he'll call back. Most dysfunctional practice I've ever experienced.

If I could give zero stars I would. I saw Nidhi Malhotra from this practice on May 20th and she is…read morethe absolute worst doctor I have ever had the displeasure of working with. To begin, she was very cold and so unfriendly. She rushed me through my appointment and interrupted me multiple times while I was trying to explain different symptoms and my history. She just had an overall demeanor that she didn't care. To make matters far worse, Nidhi Malhotra knew that I had just completed a year of inpatient, residential, PHP, and IOP treatment for an eating disorder that she was informed by my PCP was SEVERE. I had not even been out of treatment a whole month when I had my appointment with her. I typically avoid getting weighed at the doctor since being made aware of my weight post eating disorder treatment for anorexia is obviously not helpful. However, I let them weigh me at Nidhi Malhotra's office because I figured they would need my weight for the upcoming colonoscopy anesthesia. I stepped on the scale backwards and asked that they not post my weight in my discharge papers due to my history. Despite knowing that I am a patient in recovery from a severe history of anorexia and confirming with me that they would not make my weight known, Nidhi Malhotra and her team completely disregarded what we talked about and posted notes to my chart with both my weight and BMI. I was aware that I had rapidly gained a lot of weight in treatment, but didn't know how much. Nidhi Malhotra noted on my chart that because of my high BMI I need to have the colonoscopy done at the hospital and that she suggests I try to maintain a healthy weight and BMI. She also wrote that I was asking for a colonoscopy, but my GI issues are likely due to "many mental health issues" which we NEVER talked about. What she wrote in my chart did not correlate with anything we actually discussed. I feel completely dismissed by this "doctor" and I relapsed with my eating disorder after seeing her notes in my chart, as she repeatedly referred to my high BMI and because of her I found out that my weight is way higher than I ever imagined. This may seem small to some, but this is highly upsetting to somebody with a long history of severe anorexia. One of my regular doctors also tried to get in touch with her after this incident and Nidhi refused to get back to her. What I found interesting is that after my appointment on May 20th I repeatedly got texts and emails to review my experience with Nidhi Malhotra. When I clicked the link to leave my review, there were two different ones - one for positive reviews that took you to Google and one for negative reviews that privately went to the office. I believe this is why there are so many positive reviews for this doctor on Google. But the negative reviews don't lie. Nidhi Malhotra is a horrible doctor and my regular doctors and I are absolutely disgusted with her. Lastly, she and her team never followed up with me about my concerns. What they did do is cancel my colonoscopy less than two weeks before it was scheduled without even calling me to discuss it. They sent me a portal message cancelling and claiming that it's because the hospital where the colonoscopy was supposed to take place doesn't take my insurance, which I know for a fact is false because I have had several procedures there. So now I am stuck with no answers to my raging GI symptoms and I'm in an eating disorder relapse after only being out of treatment for 2 months as of today. Nidhi Malhotra should not be practicing medicine and I strongly recommend that anybody looking for a GI doctor stays away.

They will turn you away and cancel your appointment if you have seen a gastro within the same year…read more it does not matter whether or not you need to find care and need answers about your health. I called my insurance and they have never heard of a doctor's office ever doing that and I don't see how they can turn you away when you have unlimited visits to a specialist per year.

I did not have a good experience here. Treated for chronic diarrhea. My colonoscopy gave me a…read morediagnosis. But the treatment did not help at all. Ultimately, it caused side effects that prevented me from walking and driving. Dizziness and balance problems. I went to another practice and was given the correct treatment. I am getting better now. My new doctor couldn't understand why I wasn't given the correct treatment at Triangle. I am in Raleigh, NC

The staff are extremely thorough and friendly. The atmosphere is pleasant and I fell confortable…read moreto be at this location.

They take great care and spend plenty of time. Highly recommended to anyone. Dr. Henry Mathew is…read morefantastic.

I see Jessica, NP at this practice. She is fantastic! She really spends the time with you…read morelistening. Not like speaking with a typical PCP I have seen in the past. She responsive when you have questions and really cares for her patients.

I had the WORST experience of my life at this physician's office yesterday in Wilson, NC!…read more I had a colonoscopy scheduled for that morning. I had received a text message that morning, stating I needed to pay $400. I called the main office in Raleigh and was advised by two employees that I did NOT need to pay that money and to go on in and get the procedure done. Now everyone knows what goes into getting a colonoscopy! No eating for 2 days. That godawful drink. But I DID IT! Imagine my surprise when I get there and those rude nurses (more like CNAs) acted like freaking gatekeepers and REFUSED me service because THEY couldn't reach anyone in Raleigh and I need to pay that money in order to be seen. They continuously stated "ever since this merger they don't tell us ANYTHING, so we're going to have to call someone before you can come back." We constantly asked if we could be billed and they refuse to even answer us. Needless to say, since they couldn't reach the Raleigh office this patient who'd gone through DAYS of hunger doing this prep that I wouldn'tbe seen because they couldn't reach anyone. When the doctor called me later on that afternoon and asked me, what happened? I'm sure they'd already lied to him. So to recap, I went through hell doing that prep. We both took off work. We had to drive to and from Wilson. And we were treated like crap the entire time.

Office staff professional, intake nurse explained procedure and expectations well. Dr. Reddy was…read morethorough in her questions as bout prior experiences snd current health status.

Dr. Devina Shah restored my health immediately. After receiving inadequate care at Triangle…read moreGastroenterology, I switched to Wake Gastroenterology. I was blessed to be assigned to Dr. Shah. She prescribed the right medicine (as opposed to the wrong medicine I had been assigned by the doctor at the other gastroenterology practice) and my problem was instantly under control. She is the best! And I always receive immediate answers to my questions through the patient portal and to my telephone calls. If you have digestive problems, call Wake Gastroenterology!

Dr. Robey is great but something is definitely wrong with their systems of response for phone calls…read moreand portal messages. I have sent three portal messages and left two phone messages over the last 2 and a half weeks and have gotten nothing in return. How do I speak with someone? Noone ever picks up the multiple phone calls I have continuously made?