I have been taking my vehicles to Salem Auto Boys for years after listening to Mark Salem's Saturday morning radio program. I am an engineer and I know what it means to troubleshoot a problem to its root cause. When listening to Mark Salem I knew this guy understands in great detail how cars really work and he knows how to get to the root cause of a problem not by guessing or doing unnecessary work, but by troubleshooting a problem based on real knowledge and experience. I have found Salem Auto Boys to honest, trustworthy and great to work with. I tell all of my friends, neighbors and coworkers with car problems to take their vehicles to Salem Auto Boys and none of them have come back to me disappointed. Thank you, Mark Salem, for your hard work over many years building a reputable auto repair service and the many people you have helped through your radio program on 960AM. Mark L. Gilbert AZ read more

You will not find a more honest and reputable shop. I have been a customer for many years and they always stand behind there work. They just resolved a difficult intermittent problem on my 2012 Nissan frontier that began stalling at times. They mam de repairs and after picking up my truck it didn't stall anymore but had an occasional rough idle. They put a $300 MAF sensor in my truck and told to drive it around for a few days and if it fixes the problem I could pay them later. Sometimes intermittent issues can be difficult to resolve and Chad went out of his way to figure everything out. My family drives all the way from San Tan Valley because Salam Boys has always done a fair on honest job. read more

To All who had read Mark's response - it's further proof of his "take-a-hike" attitude towards long-standing customers. All I was looking for from this guy was "I'm sorry for your repeat trips for similar problems." He clearly has too much business and anyone thinking of using his shop should reconsider. Up until I tried to voice a concern about repeat trips, I would have recommended (and have) this shop to anyone. Now that the leopard has shown his true spots... I'm an old retired veteran and this is the absolutely worst example of customer care I've ever encountered (and in my global travels I've seen some interesting cases). Buyer beware Gary S read more

Shabazz is the only shady contributor to this site. I have used Salem Boys since the 70's and believe me I have told many people about their great service and how I've always been treated with the utmost respect. Being a single female, I only take my car to people I trust to only fix what's broken and not upsell me just because I don't know one part from the next. I would recommend any of these shops in the valley and where else can you go where they guarantee their work and stand behind it. Shame on Shabazz for just plain lying -- oil is put in with a gun now not poured in so who's the deceitful dishonest bottomfeeder here--yup, it's Shabazz. read more

I love Salem Boys and while they are never perfect, they perform better than any other repair shop I've been to. I also own my own block company and sometimes, you run across a Customer no one can please. But if the cops, the Insurance companies, TV stations and the Maricopa County Attorney hire Salem Boys to answer questions about cars, then clearly they are not the bad shop Kevin H portrays them to be. Kevin H, I looked up your BBB complaint against Salem Boys and the BBB said Salem Boys had made many offers that the BBB felt were very fair and you refused all of them. I would love to see Salem Boys response Kevin could you post that for us? read more

SALEM BOYS IS A VALLEY TREASURE!! If you live in the valley you need a car. If you are fortunate enough to have one you need to keep it safely running. If you watch your budget like I do, you want an honest and affordable repair shop you can depend on. Salem Boys in Tempe is that place. They will ALWAYS be honest and direct with you, fix the trouble or do the required maint, or send you to the right place for it. If you want to have a realtionship with an honest business here in the valley, SALEM BOYS is an excellent choice. read more

OMG....one of the most expensive places in town! Charged $175 for a part that everyone sells for $45. Charged 50labor for 10 minuets of work....I guess they round up plus??? And after $700 dollars later its not fixed. Guess what I need to change another part...their price $430...the cost of the part...$2. What really sent up a red flag is when they told me I needed to change a part that had just been changed...$700. Bottom line paid them $700 and it did not fix the problem. read more

This guy does a huge favor for car owners in the Valley. He has a network second to none that refers customers away from his own business. If some other shop is closer to the customer or better then him he will tell you. That type of ethic is not seen enough in the auto repair business. I have used Blackwell Automotive from his network and they are wizards at finding out exactly what is wrong with your car and saving you money when they can. Thank you Mark! -Chris read more

Shop is awesome!!! I normally fix my truck and car by myself, however there are some things that I just can not do. When I run into that problem I go visit Salem Boys because they can fix almost anything and for a fair price. They never lie and they always will say when they can not fix something and send me to a shop that can. Very knowledgeable and friendly. I refer everyone I know to this shop! I am a life long customer and so is my whole family. read more

I always take my car to Salem Boys and there are absolutely no shady people in their shops. They are honest, fair and stand by their work. I have always been treated with respect and kept informed about the problems with my cars. I have even been referred to other places -- like a tach and transmission shop--when they knew someone who excelled in those things could do the jobs better. I highly recommend them. read more

I had taken my truck to get it checked out and diagnostic testing. The staff was very nice. They had a shuttle and dropped me off at work! The driver very personable. When my tuck was finished, the shuttle picked me up from work. They told me that they didn't find anything, I had no out of pocket cost!! This company is the best! I highly recommend them to all my friends! read more

Ok, some people describe Mark Salem as arrogrant. However Mark is honest and really good at what he does. His service is excellent, his prices are in line, all the people who work for Salem Boys are competent. I have never felt cheated or over sold by them. I trust them implicitedly. The one time I had a complaint, it was handled professionally and quickly. read more

Well several things come to mind. 1 - You record all phone calls!! I thought you, by law, have to inform the other are doing that to the conversation. 2 - calling me a LIAR and posting it on al public form . 3 - your info that you have is not all correct. If your such a HONEST man as you says you are, WHY no contact sir!! read more

I have a 2006 F350 with a 6.0, anyone who has/had one knows the problems maintaining this engine, took me me a while to find a good shop for this truck. Salem Boys did a GREAT job, service advisor (Allen) did a great job keeping me informed and over delivering on expectation. Very pleased. read more

thanking mark salem,etc for their efficient, reliable, thorough vehicle service....so great to have dependable auto repair business available...also appreciate sat. 92.3f.m. ktar '''under the hood''' radio call-in trouble shooter program.......thanks again....lee p. read more

Hello! I had my 1990 Dodge Dakota serviced this past Monday. I was very happy with the communication and the work done was at a much higher level than expected. Props to the front desk and the technician. read more

Well absolutely the place to go if you approve overpriced repairs and trying to pad the bill with as many unnecessary parts as possible...

I have taken my truck to Salem Boys for over two years and have always been very happy with the work they have done.

Fantastic business! Would highly recommend it to anyone! Love it! They are awesome and easy to work with! read more