9/18/2024 @ 9 am What a pleasant morning to be greeted warmly by Reyna . She stop by shortly after giving me time to browse to see if I needed help. She also mentioned about their hair care promotions sale that's happening now 4/$30 mix and match. Purchased some hair dye products and Reyna recommended I also purchase the after seal conditioner to lock in the colors. read more

Sally Beauty - Plum for fall - Cosmetics & Beauty Supply Near Me - Fontana, California

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I wanted to safely bleach my hair at home . And a process I need to do it .im a newbie and have no clue what im doing. I forgot her name . But I remember, she said that she's the assistant manager. She was so helpful. So patient with all my questions. from the time that I got there till I left. She told me exactly what I needed to do and also wrote it down for me. It's people like her that makes it better. read more

The ladies at my local Sally's are always so helpful! Love this place they give great advice so I can execute my ideas perfectly.

Very helpful staff! I had a hair dye question and they helped me with step by step directions! It worked just like they said and my daughter was one happy girl!! read more

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Today I went in to get product for my daughters hair after a few minutes of being in the store a worker by the name Jocelyn came up to us and asked us if we need to help with anything and I sure did I get lost in stores like that don't know what to get but she walked me through the whole steps for my daughters hair got the products I need and she even gave me some 411 on how to dye it correctly and properly thank you so much for your help it is much appreciated read more

Great store for all your beauty needs. I mainly come here for my hair care products. Having blonde hair requires high maintenance and I am glad that I'm able to go to Sally's to buy everything I need to keep my hair looking great. The store was well stocked with products and the lady who assisted me was quite helpful and informative. The store was clean and they had great promotions on the items I needed and ended up buying. read more

Sally Beauty - The best detangler out there! I got these buy 2 get 1 free. Of course I used my Sally's card for my discount. - Cosmetics & Beauty Supply Near Me - Fontana, California

I've been going there for about 13 years and I can say I've only had one bad experience It was with a Guy that worked there he was just a little over the top everything And sometimes their actual customer service when helping you they act like they don't know anything.. But other than that they're pretty are great.. I will be actually going there this morning read more

It's alright place, staff could work better with customers. They look like they are always busy and just lost sometimes. But some are nice . read more

Usually I go and the customer service isn't so nice, but today I went in and Karen, helped me out at the cashier, she was very polite and sweet, she answered our questions in a nice manner way. If she's there more often when I go in I would for sure leave that store in a happy mood read more

I ordered some gloves online. The reason I bought them was because it was advertised as made in the USA. To my surprise, when I received the boxes, it turned out that they were made in China. Because of COVID-19, I am not able to return them. In fact, on their website, in their Q&A section, a question was posted, what country were they made at. The answer was USA. So, are some made in the USA and some made in China? Possible false advertisement. I am very disappointed. I shop at this store and I have no problems before. read more

Sally Beauty - SalonCareTransparentVinylGlove 584004 - Cosmetics & Beauty Supply Near Me - Fontana, California

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Jazmine was really helpful! I went in last minute, because my nap ended up being a bit longer than expected :0 I hate being that type of customer but I only needed one thing so I was out of there in no time, she was sweeping but still helpful, thank you ! read more

I walked through the door and Jackie was on her job! I was greeted immediately and asked if I needed help. I said no thank you, but when I picked up a free clutch she asked if I knew what products I needed, I informed her that I did and keep it pushing through the store, as I went to another section she was back asking if I needed her and informed me that if I bought one more deal of the month product I would get something else free. Of course I went ahead and purchase one more thing for the extra free bag! I am sure some people might not like that kind of customer service because they might think they are being harassed, but I appreciated it. Jackie was helpful, informative and definitely paid attention to the customer's need. I will be back to this Sally's Beauty Supply read more

If u been to the other Sally's in Fontana (valley/Sierra and the other on Etiwanda/foothill) you already know this one sits on the top!! The manager is a sweet heart very knowledgeable and knows her store. The associates are nice not rude like the other stores here in Fontana. I luck out and it's close to home but,, from work it's a little mission but I'll go out of my way to come to this one just cause the others make me irritable lol. Store is always clean and everyone helps u if u have a question. If not a profesional I suggest getting a Sally's card it's like 5 bucks worth every penny latter when u save on every purchase after that. read more

If I could give them a zero star, I would. I went in yesterday 9/29/20 to return hair color that i had purchased the day before. It was sealed unopened. And Rosie from El Paso Texas location on Martin Luther King was exceptionally rude to me refusing to return cause she said Corporate office told her not to return to just me. Now how discriminating is that. I hope they have cameras. So, i left to return to another store and Rosie had already called Susana Velasquez from the Dyer location in El Paso Texas and told her not to return either. So, then Susana was rude lying to me as Rosie. I call corporate office. Nobody called neither one of them. I think Rosie has a personal problem with me and using her authority at work. This is discrimination and I will not tolerate being treated this way. read more

Nice store, fully stocked & organized. I went in for quite a few items, & a young girl who was really nice helped me out! The only reason I didn't give a 5 star is because the girl with the shaved head who was checking out my items was rude, didn't speak to me, just gave me a rude look the whole time. Thank you to the girl who helped me with my developer & hair dye! I wish I got your name! read more

I wish I could give zero stars but website makes me select at least one. My wife came here to pick up ethnic hair products and most of these product types were zip tied to the shelf while other non ethnic products were free and available. Here is is a suggestion Sally's if you have a theft problem rather than alienate a specific ethnic group to save on shrink spend more money on staff to greet would be theives. We will NEVER return to your establishment and I'm sure many others have already followed. Shame on you. read more

I hate going to this sally but it's the only close to my house. They always have old dumb ladies working there. This lady overcharged me and I went back to tell her and she tried to tell me I was wrong. So annoying. And they always try to watch you as if you're going to steal something. Son unas ineptas inutiles. They need to retire already read more

I have been here twice. The first time the girls were rude. I thought ok its hot and well still not an excuse. Second time around it ended up being the same thing. No hello, No welcome or can I help you find something. Completely rude and unhelpful. I would never recomend this location to anyone and I wont be coming back here! read more

I love coming here. My only complaint is that they make you feel as though you're stealing. You shouldn't have to feel like someone is watching your every move. Anyways, they just started selling arctic fox so that is really awesome. read more

Bad customer service looked like she did not wanna be there or was having a bad day girl with the green hair tatted sleeves and nose pierced. I go there all the time and everyone is usually nice but that gal seemed to be in a bad mood and was helping me with a bad attitude. Just saying it's bad for business. read more

If i could give zero stars i would lady with green hair is rude. Some lady was paying her shit and the worker was so rude responding in a bad way, after she doesnt say good bye or nothing. Then someother lady asks her for help and she responds so angry GIVE ME ONE SECOND IM DOING SOMeTHING... And let me tell you..... She wasnt doing anything. And she goes and helps the lady with such an attitude like she didnt want to. Thats your job to help others with questions dont be rude!! Her boss really needs to talk with her or she needs to get fired read more

I love this location even though its a lil farther from my house they carry most of my natural hair needs. And a plus is this location is surrounded by some food places so after a long shoppin session of hair products I go to taco bell or somethin. The service is decent but I know sally locations like the back of my hand and know wat I need so I really don't need help. All I need is the cashier. The cashier was friendly. The store was semi organized but its understandable since some ppl get things and don't put it back. read more

I love coming to sally Beaty but the service is horrible, the girls are kinda rude and they don't help you around the store. To they seem kinda impatient when I did get some to help me out but I don't know about going there again but that's the closest sally Beaty to me but I'm willing to give another shot. Everyone has there bad days. read more

So last night I was having dinner next door to Sallys and realized I had 5min. To get there because they closed at 8. They were already closed at 7:55pm :(. When I went back to the restaurant and shared my issue I was told "That happened to me the other day!" Change your store hours to 7:55pm! Disappointed. Giving 2 stars because I'll continue to shop there. read more

Horrible customer service we called in day prior to see if an item can be exchanged without the packaging. I show up and they say it cant and that i have go back and waste more of my time with the manager. I believe everyone employed should be on the same page and not mislead customers. read more

Totally a great place!! I'm sure she was the manager very nice lady helped me with everything I needed I'm thankful I thought I'd leave a review Wednesday January 23, 2019 at 8:00pm thank u guys for ur help today. Greatly appreciated!!! read more

The last time I was here i walked in and the old blonde haired lady was rude and watched me the whole time as if I was gonna steal like no lady I was not if I walk around the store to look around is because I feel like and I want to see if anything catches my eye like really lady? If your gonna watch someone don't make it so obvious read more

9/3/2015 When my 2 daughters and I stepped into the store we were greeted from a distance, I figured they were busy so I just said "thank You" We were running late for soccer practice so we knew exactly what we were going to purchase. I'm a sally club customer and i always shop here therefore I know my way around the store We got the products needed and proceeded to the brush isle selecting a round brush for my 11yr old daughter (cause she takes mine lol..) Out of the corner of my eye I saw the lady with green hair just staring at us after asking if we needed help, I responded with a "No Thank you" She stood at about 4ft from us, then end of the isle for about 2min just watching our moves. I thought (creeper) Which felt longer and very uncomfortable to me, then out of no where she TELLS my 15yr old daughter to "Give her the comb!" I'm thinking, Whats going on?" then again the lady tells her almost yelling out from a distance "GIVE ME THE COMB FROM YOUR POCKET!" we're in shock and disbelief but my daughter quietly complies. She pulls out (nike running shorts No pockets) from between her top seem of her shorts and her hips her "I-PHONE" the "green lady" NO Apology just an "OH?" and walks away, REALLY?. Because my children have self respect and know right from wrong just shrugged it off and we still made our purchases with another cashier but it will be the LAST TIME I visit this Fontana Sally store. They have lost their business with me!!!!! I understand taking care of their merchandise but assuming a customer is stealing and the worst part is how they deal with it is WRONG! I will definitely tell my friends NOT TO SHOP HERE!!!! read more