I had nothing but positive emotions from visiting this particular ULTA. We traveled from Cincinnati to Los Angeles for a wedding. I booked hair and makeup. My hair and makeup were done very professionally! Especially the MAC makeup. The young man who did my makeup, Rafa, was very attentive to every detail and very professional! Thank you so much, the results exceeded my expectations! Iryna K read more

Clean store, plenty of options, great customer service! I had a gift card I received on my birthday, and was excited to put it to use! They even gave me a free gift for my birthday! The location has ample parking and is extremely clean. I got plenty of items at a great price! I got eyeliner, heat proctectant spray for my hair, a contour brush, and some oil based makeup remover that works like a charm. It's located inside of a shopping center, so you can get plenty of other things done. Make it a shopping day or errand day if that's best! The customer service was superb, by the way! There are SEVERAL sections that can make the place hard to navigate, from makeup, to accessories, to skincare, fragrances, etc. but they helped me find my way without treating me like a nuisance for asking many questions! read more

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Very friendly and professional staff! Special shoutout to Lucas for being so helpful and kind in finding the right blush for me! Not just finding the right shade, but also educating me on application read more

Love this store!! I get my mens' cosmetics and skincare there and the staff is incredible! These are definitely my people. Very professional, knowledgeable, friendly and kind. All the associates are great, and Blanca and Lucas are my go-to people - amazingly helpful with makeup and skincare! This Ulta gets five stars and a namaste from me! read more

Arty helped me with my haircut after the stylist I originally booked didn't show up that day. I explained I wanted layers and he executed just that. 10/10! I appreciate that he was willing to see me despite having another client as well. Extremely professional. Will def book with him for any future beauty salon needs. read more

Arty at Ulta has been my go-to hairstylist for years, and I can't recommend him enough. He consistently gives me some of the best haircuts and color I've ever had, and he truly understands how to create both edgy styles and more classic looks. He listens carefully to what I want and always delivers results that exceed my expectations. Scheduling with him is always easy, and he's accommodating and professional. If you're looking for a stylist who is talented, reliable, and consistently stellar, Arty is the one to see! read more

Arty at the salon did an AMAZING job with my hair! I really wanted a short cut that accentuated and elevated my natural curls, and he absolutely delivered. Cant recommend him enough!! Also he gave me a ton of recommendations for what to do when styling, and great product recommendations. read more

Ulta Beauty - Hair Salons Near Me - Los Angeles, California

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Wow good service! Great atmosphere and helpful employees. I will be back again soon ;)

LOVEEEE my haircut by Arty! He did such an amazing job taking off weight and not taking too much from the bottom. I feel like he truly listens what I wanted and gave my options when I was unsure about something. I recommend him and Sara for all things hair related! read more

Ulta Beauty - Haircut by Arty!! - Hair Salons Near Me - Los Angeles, California

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Salon- shampoo, condition style. My stylist ARTY (Elite Stylist) is professional, expert, exceeded my expectations. My hair is really curly. I wanted precise cut, low maintenance, moisturized hairstyle. He suggested effective products. Style is easy upkeep, beautiful, texture feels Amazing!!! Found my new Spot for services. read more

The workers here act like pretentious snobs. Idk what it is. Customer service is non existent... everyone acts busy and like they can't help. Smh. If you don't know much about makeup and skincare I wouldn't suggest you go here. Horrible vibe... very low vibrational energy. read more

Arty is an amazing stylist! I went in with hair that badly needed help and he fixes everything. Also, he has a lovely personality and is funny. I highly recommend him. read more

I don't think Ulta understands the severity of what happens when stylists aren't clear about the pricing before the service is started. Or even the situation that has taken place here due to their reply. This is how you lose life long customers who want to venture deeper into ultras services. read more

Deja ( Canoga Park location) provided sincere knowledge on the questions I had referencing beauty products and skin care. Her smile, along with her professionalism. built an unquestionable trust in the recommended products; as I am new to beauty. Thank you for making me feel beautiful and confident with my next purchase. read more

I come here from time to time when I need a quick beauty fix. Everyone here is very pleasant and helpful. I've always felt welcome even when I just want to browse what's available for the holidays! read more

My daughter purchased items and I forgot to use the coupon from the Ulta app but the workers told me that I can't return the items and repurchase it with the coupon. Was told that if I want to use the coupon I have to return everything and buy it again but at a different store. Doesn't make sense! read more

Had a superb experience in store today. There was an issue with my app rewards and coupons not showing up. Julie was so patient with the process helping me get it fixed. It took me 1 hour with 2 different customer service representatives on the phone and going up to the counter a total of 4 times to check if everything was on my account. But Julie was so kind, helpful, knowledgable, and attentive and did it all with a smile. Thank you as well to Leslie and Cynthia who were also essential in everything working out in the end. I do not care where I am in LA, I will make the drive to this location. It is not about the sales here, they care about you getting what is yours. Ya'll are amazing :-) Shout out to Sophia as well, best eyebrows in town! read more

Jo did an amazing facial for me today I am so impressed and will be back thank you for making me look my best!!!

Staff are nice but they seem to be scare of the manger I went to exchange an item and upgrade to bigger one which I had use 20% code they couldn't apply it even if it was for the same item was told thier manger is very strict and they don't want to get fired or in trouble by them I understood so I went to another Ulta they were super friendly and didn't hesitate to give me the same discount for the same item without a problem. Hope they fix mangement and get a team leader where thier staff are fearful of losing their job. Other then that staff was nice. read more

I think all the employees there are great! Knowledgeable, kind and helpful. Their stylists in the back are also very good.

Extremely great hair stylish, who is professional, respectful, friendly, courteous, and exceptionally skilled with perfection!!! I love my monthly hair appointments with Arty!!! read more

Honestly, the customer service has always been terrible for me here. I walked in March 5th around 2:30pm and wasn't greeted, employees are standing around gossiping. And then the next person who walked in was greeted loudly. Are you guys racist? What's up with that? I came in here looking for a skin tint and no one offered to help me. the lady who finally helped wasn't very helpful at all. The energy that the staff has is so ugly and they all need to do better. read more

I came for a product that was indicated on the website that it was here, walked around the store 10 times, decided to ask the consultant where this product was, he simply sent me to a row and said that it was somewhere here, look, naturally I still didn't find the product and left. 2 consultants just stood and talked to each other, they were completely uninterested in helping me find the product I was interested in. read more

The have NOTHING in stock and what they do have in store looks so unappealing. The staff is non existent when you need help. What a sad ULTA store. read more

Worst Customer Service ever. Went to purchase a perfume and I asked about 3 different sale associates, all which told me they'd have someone come to me and instead I see every sales person talking among each other around the store instead of helping me. I believe I even asked the manager an older woman with light hair and she just said she can't and left. Will continue to shop at sephora from now on thanks . read more

Awesome place. Great selection of shampoos in really big bottles! I have a long hair so big bottles is a must! read more

Ulta Beauty - Great selection of shampoos - Hair Salons Near Me - Los Angeles, California

Normally I really love this location - it's close to my house so I frequent it a lot. The staff is usually very friendly and helpful. Today I had an interesting encounter with the Manager, Diana. I had made a fairly large purchase only to realize after I completed my purchase that I had 20% off on the Ulta app. I kindly walked backed in and asked one of the associates if I could return and repurchase. She was lovely and told me she needed to ask her manager because their return policy had changed and become more strict. I used to work in retail, I understand that things change and policies need to be followed. I was simply curious what was possible. Diana told me that she wasn't sure if the return and repurchase could be completed - it was all dependent on if she could void my transaction. Totally understood, but she continued to stand there and stare at me - to which I asked if she could at least try to void it. If it wasn't voidable, fine, I would've understood. Diana was rude and condescending. She huffed and puffed and rolled her eyes the entire time that the associate was helping me. Even the woman that was helping me apologized under her breath. I worked in retail for many years, as an associate and a manager - I understand that things can be stressful especially around this time of year. I was kind and approached the situation with a genuine curiosity of what was possible. She approached me with an attitude and lacked any ounce of customer service the entire exchange. I'm grateful for the other associates who were kind and helpful and let me complete the exchange. read more

I was helped out by Alice. She was amazing so kind and she really made my shopping experience very nice.

Staff could definitely use some work. Refused to assist customer in searching for a product very clearly listed as in stock online and did not even pretend to care to help. read more

Horrible service, I called to make an appointment and the girl said she booked me with Rebecca. I called back to reschedule and apparently I was never in their books. This is the second time this happens. The lady who works morning shift isnt good. Shes messed up my appointments twice. read more

So for the first time I came to this location I got zero help I saw a manager asking for help and because my mom want to get a new powder foundation from it cosmetics she looked for the shade said "nope. There's no more you have to order it" and left not asking us if we need more help she just ran off and then we came today and that same manager is there and we ask for help again she said the same thing to us and before she started leaving I asked what is a good powered foundation that has spf and she said "I don't know ask another person" and left I do not recommend the manager name is Leslie i don't know why she's a manager since she doesn't know about makeup read more

Oh my God, the best customer service ever. I had the pleasure and honor to meet Brenda a cosmetic artist she's beautiful & her work is out of this world. Her spirit is beautiful her great attention to detail makes all the difference in the world, I found all of the staff members amazing & outstanding what I love best is several of the colors that I did purchase when I got home, I didn't like the color. I returned them at the counter, where I had the pleasure of meeting Adam a gorgeous wonderful individual his customer service he provides is just simply the most outstanding service he greeted me and helped me with everything. I purchased a couple more items and the next day I returned some other items and again I experienced the same outstanding customer service again with no problems. This is my definitely go to beauty supply store easy access & great parking thank you to management and all of the staff there outstanding in customer service and they all go beyond & above, I did find that they had all of the items in stock and were very open and willing to exchange congratulations on your outstanding business Practices well done I'm extremely satisfied read more

Visited the store earlier in the day looking for a specific gift that I had seen available. I asked one of the mangers who confirmed it was in the back, but she was busy. I then asked a tall gentleman at the register, who checked and said "no sorry what we have is defective. I know we have it available online, thank you for letting me know." Later in the afternoon, I checked again and found it still listed as available, so I called the store. They confirmed that it was in stock and I told her she if she could double check for me. After her confirmation, I placed an online pickup and got the gift. I am unsure if the gentleman I spoke with initially did not check thoroughly and lied about the item's condition. I'm glad I called again. It was so inconvenient for me going back-and-forth!! read more

Good location, plenty of easy parking. Not too busy and their selection is endless. Pick up and returns is a breeze.

they don't answer the phone...i called right when they opened. Called for a stock check, but unfortunately had to drive to the store and I was met with excuses saying the phone doesn't work... the associate didn't even turn the sound on for the phone. Why did the phone all of a sudden start working when I confronted them? Also, the blonde woman at this location needs to improve her customer service. read more

I had an amazing experience at the salon with my stylist Faith!!! I had never gotten my hair dyed before, and she was really helpful in explaining the entire process. My hair took longer than expected...so she stayed AFTER her shift to finish it up for me. If you are considering getting your hair done, I would highly consider going to Faith at this location read more

I called to ask about a product I've been looking for and received really friendly and useful help from an employee named Cynthia. Even though at this location they were not carrying the item I was looking for, she gave really great recommendations, insight, and alternative options for what I was looking for. Really positive attitude and experience. Impressed by the on-call support and definitely recommend this Ulta. read more

Very friendly staff, I feel like every employee greeted me and offered me help. Checking out was quick. The store was clean and organized and had everything I needed! The only downside was parking was a little rough but I did come on a Saturday so that's expected. I would definitely recommend to a friend! read more

I've been to Ulta PLENTY of times but something about this location is the ABSOLUTE WORST. The staff is so unfriendly and not helpful AT ALL. Normally other locations I visit they make it a point to greet their customers and check in to see if I have any questions, however at this location it's as if no one cared about me. Many staff members pasted by me multiple times without even checking in to see if I needed help. I'm very big on customer service and it's something that I really pay attention to when I'm visiting an establishment and spending my money there. I feel like it's also especially important to have staff check in at a place like this that has hundreds of different products. During checkout, I MYSELF had to greet the cashier FIRST and she didn't even bother to at least say "Hi" or "Did you find everything OK?" I also asked if they had a specific product I was looking for and the cashier lady didn't even look in the system or ask another staff member to double check if they actually had the product. The management here really needs to put the staff through some customer service training. Overall very poor customer service. 2/10 read more

So at first I was a bit scared, I only requested my hair stylist based on the reviews. But I was so happy I went with the popular vote. Had a haircut with Arty, he was direct and told me straight out what he can and can't do for me. Have me a perfect haircut with style.... I was a bit afraid because he had a strong hand, once you get a cut with him you will understand. Overall he did what I wanted so worth it! read more