I had nothing but positive emotions from visiting this particular ULTA. We traveled from Cincinnati to Los Angeles for a wedding. I booked hair and makeup. My hair and makeup were done very professionally! Especially the MAC makeup. The young man who did my makeup, Rafa, was very attentive to every detail and very professional! Thank you so much, the results exceeded my expectations! Iryna K read more

Lovely staff but not skilled in doing my root touch up. I recommend going somewhere else if you value your time. I first got hair tinsel installed at the location in weho. I was told they can easily remove it. When I went to get it removed she thought it was a good idea to CUT my hair strands. I didn't like that so she cut it close to the knot and I was left with knots at my roots. -$15, not free btw. Then I also got a root touch up. I told my stylist what color I normally use and how long I leave it on. She used a different formula and left it on for less time. As a result my roots were too light and didn't cover my greys. When I contacted customer service, they said they would contact the store to get back to me. I got a call back from the wrong location. Eventually, I went back in the salon and they could not provide me a solution. The store is undergoing a renovation soon for a month and I don't know when I'll need my hair to be dyed next. They wanted me to make an appointment for October and tried to educate me why my hair shouldn't be dyed every two week. read more

Ulta Beauty - Wrong color root touch up - Hair Salons Near Me - Los Angeles, California

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Not open!! As of September 8, 2026! They are renovating!! That information should be on Yelp! So frustrating!!

Clean store, plenty of options, great customer service! I had a gift card I received on my birthday, and was excited to put it to use! They even gave me a free gift for my birthday! The location has ample parking and is extremely clean. I got plenty of items at a great price! I got eyeliner, heat proctectant spray for my hair, a contour brush, and some oil based makeup remover that works like a charm. It's located inside of a shopping center, so you can get plenty of other things done. Make it a shopping day or errand day if that's best! The customer service was superb, by the way! There are SEVERAL sections that can make the place hard to navigate, from makeup, to accessories, to skincare, fragrances, etc. but they helped me find my way without treating me like a nuisance for asking many questions! read more

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They closed temporarily for remodeling and didn't update their store hours anywhere. This is the closest store to me, I drove 45+ mins to return items. So dumb. read more

I'm just NOT fan of Ulta, period- cuz they have the same drug store makeup as CVS except NO CVS coupon discounts so u have to pay full price (!!) but then I would NEVER come here to get like an Elf blush here anyway!? I'm giving this particular location 2 stars (instead of 1) cuz the lady who helped me at the register was really nice & knowledgeable but otherwise every Ulta I've been to is kind of a hot mess cuz they're just NOT as organized as Sephora & their products aren't categorized intuitively so u dunno what product will be next to what product but they NEVER seem like they belong next to each other at 1st glance!? read more

I had to do a return on product this morning and the associate that helped me was Adam!!! He is the kindest and friendliest associate I've run across in a VERY long time. He greeted me as I walked in, helped me with my transaction and I noticed he also helped other associates as they needed assistance and directed other customers as well. Having been working in supervisory positions during my career , this man is an ACE!! Ulta, he is professional, knowledgeable and kind! He gets the job done not only for the customer's but also the staff. He is a team player. MANAGEMENT!!! This man needs a hefty raise!!! Thank you Adam for your kindness, it's people like you that make shopping at Ulta fun!! read more

Had a Hair appointment at 6:15. Being considerate of their time, I called ahead to let them know. I was running five minutes late and arrived exactly FIVE minutes late. Upon check in, I was told that my hairstylist (Diego) will be right with me and to take a seat. I waited for 40 minutes. Every hairstylist seemed to disappear and did not attend, or give any update. It was very unprofessional and inconsiderate of my time.. I complained to what seemed to be the Manager and did not feel like my concerns were Acknowledged nor addressed. Horrible customer service In my opinion. This is coming from someone who is has worked customer service for 10+ years. 0/10 do NOT recommend for hair services. read more

Very friendly and professional staff! Special shoutout to Lucas for being so helpful and kind in finding the right blush for me! Not just finding the right shade, but also educating me on application read more

Love this store!! I get my mens' cosmetics and skincare there and the staff is incredible! These are definitely my people. Very professional, knowledgeable, friendly and kind. All the associates are great, and Blanca and Lucas are my go-to people - amazingly helpful with makeup and skincare! This Ulta gets five stars and a namaste from me! read more

On Friday June 19, 2026 just after 8pm my sisters & I were involved in an incident at the Ulta Beauty Mid-City location. What began as a verbal exchange quickly escalated into a physical confrontation. During the verbal incident, an Ulta Beauty employee without warning decided to physically assault my sister. From that point an all out brawl erupted in the middle of the store. We were physically harmed by multiple employees we had to fight our way out of the store I strongly suggest to proceed with caution when visiting this location. The employees there run the store similar to a mob. Ulta beauty is fully aware of this incident however, they have made it clear that they have no interest in addressing this matter. read more

Nice store and vibe. The staff are very nice but... seriously where are the women? I have never been to a beauty store where the majority of staff were men. This is so weird and definitely not ideal. I can't talk to a man about my makeup and skin issues. Hire more women. read more

Do not go here if you want to buy anything they hardly have any makeup brands. This is the worst Ulta. I've been to extremely hard to locate and find things so I left to Sephora. read more

Arty helped me with my haircut after the stylist I originally booked didn't show up that day. I explained I wanted layers and he executed just that. 10/10! I appreciate that he was willing to see me despite having another client as well. Extremely professional. Will def book with him for any future beauty salon needs. read more

Salon- shampoo, condition style. My stylist ARTY (Elite Stylist) is professional, expert, exceeded my expectations. My hair is really curly. I wanted precise cut, low maintenance, moisturized hairstyle. He suggested effective products. Style is easy upkeep, beautiful, texture feels Amazing!!! Found my new Spot for services. read more

Arty at Ulta has been my go-to hairstylist for years, and I can't recommend him enough. He consistently gives me some of the best haircuts and color I've ever had, and he truly understands how to create both edgy styles and more classic looks. He listens carefully to what I want and always delivers results that exceed my expectations. Scheduling with him is always easy, and he's accommodating and professional. If you're looking for a stylist who is talented, reliable, and consistently stellar, Arty is the one to see! read more

Arty at the salon did an AMAZING job with my hair! I really wanted a short cut that accentuated and elevated my natural curls, and he absolutely delivered. Cant recommend him enough!! Also he gave me a ton of recommendations for what to do when styling, and great product recommendations. read more

Ulta Beauty - Hair Salons Near Me - Los Angeles, California

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LOVEEEE my haircut by Arty! He did such an amazing job taking off weight and not taking too much from the bottom. I feel like he truly listens what I wanted and gave my options when I was unsure about something. I recommend him and Sara for all things hair related! read more

Ulta Beauty - Haircut by Arty!! - Hair Salons Near Me - Los Angeles, California

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Wow good service! Great atmosphere and helpful employees. I will be back again soon ;)

Arty is an amazing stylist! I went in with hair that badly needed help and he fixes everything. Also, he has a lovely personality and is funny. I highly recommend him. read more

The workers here act like pretentious snobs. Idk what it is. Customer service is non existent... everyone acts busy and like they can't help. Smh. If you don't know much about makeup and skincare I wouldn't suggest you go here. Horrible vibe... very low vibrational energy. read more

Had a superb experience in store today. There was an issue with my app rewards and coupons not showing up. Julie was so patient with the process helping me get it fixed. It took me 1 hour with 2 different customer service representatives on the phone and going up to the counter a total of 4 times to check if everything was on my account. But Julie was so kind, helpful, knowledgable, and attentive and did it all with a smile. Thank you as well to Leslie and Cynthia who were also essential in everything working out in the end. I do not care where I am in LA, I will make the drive to this location. It is not about the sales here, they care about you getting what is yours. Ya'll are amazing :-) Shout out to Sophia as well, best eyebrows in town! read more

I come here from time to time when I need a quick beauty fix. Everyone here is very pleasant and helpful. I've always felt welcome even when I just want to browse what's available for the holidays! read more

My daughter purchased items and I forgot to use the coupon from the Ulta app but the workers told me that I can't return the items and repurchase it with the coupon. Was told that if I want to use the coupon I have to return everything and buy it again but at a different store. Doesn't make sense! read more

Jo did an amazing facial for me today I am so impressed and will be back thank you for making me look my best!!!

I don't think Ulta understands the severity of what happens when stylists aren't clear about the pricing before the service is started. Or even the situation that has taken place here due to their reply. This is how you lose life long customers who want to venture deeper into ultras services. read more

Deja ( Canoga Park location) provided sincere knowledge on the questions I had referencing beauty products and skin care. Her smile, along with her professionalism. built an unquestionable trust in the recommended products; as I am new to beauty. Thank you for making me feel beautiful and confident with my next purchase. read more

I came for a product that was indicated on the website that it was here, walked around the store 10 times, decided to ask the consultant where this product was, he simply sent me to a row and said that it was somewhere here, look, naturally I still didn't find the product and left. 2 consultants just stood and talked to each other, they were completely uninterested in helping me find the product I was interested in. read more

I think all the employees there are great! Knowledgeable, kind and helpful. Their stylists in the back are also very good.

Staff are nice but they seem to be scare of the manger I went to exchange an item and upgrade to bigger one which I had use 20% code they couldn't apply it even if it was for the same item was told thier manger is very strict and they don't want to get fired or in trouble by them I understood so I went to another Ulta they were super friendly and didn't hesitate to give me the same discount for the same item without a problem. Hope they fix mangement and get a team leader where thier staff are fearful of losing their job. Other then that staff was nice. read more

The have NOTHING in stock and what they do have in store looks so unappealing. The staff is non existent when you need help. What a sad ULTA store. read more

Extremely great hair stylish, who is professional, respectful, friendly, courteous, and exceptionally skilled with perfection!!! I love my monthly hair appointments with Arty!!! read more

Honestly, the customer service has always been terrible for me here. I walked in March 5th around 2:30pm and wasn't greeted, employees are standing around gossiping. And then the next person who walked in was greeted loudly. Are you guys racist? What's up with that? I came in here looking for a skin tint and no one offered to help me. the lady who finally helped wasn't very helpful at all. The energy that the staff has is so ugly and they all need to do better. read more

Worst Customer Service ever. Went to purchase a perfume and I asked about 3 different sale associates, all which told me they'd have someone come to me and instead I see every sales person talking among each other around the store instead of helping me. I believe I even asked the manager an older woman with light hair and she just said she can't and left. Will continue to shop at sephora from now on thanks . read more

Awesome place. Great selection of shampoos in really big bottles! I have a long hair so big bottles is a must! read more

Ulta Beauty - Great selection of shampoos - Hair Salons Near Me - Los Angeles, California

Normally I really love this location - it's close to my house so I frequent it a lot. The staff is usually very friendly and helpful. Today I had an interesting encounter with the Manager, Diana. I had made a fairly large purchase only to realize after I completed my purchase that I had 20% off on the Ulta app. I kindly walked backed in and asked one of the associates if I could return and repurchase. She was lovely and told me she needed to ask her manager because their return policy had changed and become more strict. I used to work in retail, I understand that things change and policies need to be followed. I was simply curious what was possible. Diana told me that she wasn't sure if the return and repurchase could be completed - it was all dependent on if she could void my transaction. Totally understood, but she continued to stand there and stare at me - to which I asked if she could at least try to void it. If it wasn't voidable, fine, I would've understood. Diana was rude and condescending. She huffed and puffed and rolled her eyes the entire time that the associate was helping me. Even the woman that was helping me apologized under her breath. I worked in retail for many years, as an associate and a manager - I understand that things can be stressful especially around this time of year. I was kind and approached the situation with a genuine curiosity of what was possible. She approached me with an attitude and lacked any ounce of customer service the entire exchange. I'm grateful for the other associates who were kind and helpful and let me complete the exchange. read more

I was helped out by Alice. She was amazing so kind and she really made my shopping experience very nice.

Staff could definitely use some work. Refused to assist customer in searching for a product very clearly listed as in stock online and did not even pretend to care to help. read more

Good location, plenty of easy parking. Not too busy and their selection is endless. Pick up and returns is a breeze.

Horrible service, I called to make an appointment and the girl said she booked me with Rebecca. I called back to reschedule and apparently I was never in their books. This is the second time this happens. The lady who works morning shift isnt good. Shes messed up my appointments twice. read more