Ordered OPI nail kits through Instacart-I usually order through Ulta. Bought two kits and each had dried up glue.

Always go to the one in Redlands,Ca off of California with my daughter we spent $200 service was great prices great quality of products great! Got a Sally's credit card our limit was great! read more

This morning I got great feedback on all the questions I had. Overall she went above and beyond assisting me with all my needs. Thank you. Great store and great costumers service. read more

I went in to buy hair dye yesterday and both the ladies there were very eager to help me with anything that I needed!

Just horrible of this Company!!! This company is taking advantage of the covid 19 pandemic and not allowing returns on items they recommend! Example: I purchased an item their personal recommended and have been using it for 4weeeks, my hair has thinned extremely and is falling out! Unbelievable! They said sorry your hair is falling out BUT due to covid 19 we're not accepting returns. What?!? This isn't a grocery store and I didn't over buy on shampoo, it's 1 bottle of junk that has caused me to lose my hair! This is definitely a reflection on their integrity towards customers and service. read more

Sally Beauty - Contains sulfate - Cosmetics & Beauty Supply Near Me - Yucaipa, California

The employees don't even understand their own specials? Saw a sign at the front of the store about an Ion bundle with choose your own hair color. I grabbed the color and asked the employee at the register to confirm everything in the bundle. She told me the hair color was additional, despite what the sign said. I even said, are you sure, that's not what the sign says? She's been there forever and should know. She didn't even offer to double check. I went on the website at home and the very first web page has the bundle which clearly says the hair color is included. I don't have time for this. read more

the older heavy set lady is racist and the skinny white lady with the bad extensions is too. i came in 30 minutes before they closed and they were upset that i was shopping and then followed me around the store making faces like i was stealing. they both had messed up hair and have no business giving professional advice when they are not licensed . i'll never come back to this location because i don't feel like being profiled . read more

Called here to ask about extensions and instead of giving me just a generic answer the girl on the phone went above and beyond to help me! Double and triple checked their stock and inventory to help me find what I was looking for and then went over pricing with me! Thank you! read more

Customer service is really bad here. I wasn't even greeted hi. The first thing I heard was that if you don't have a mask, you have to leave. So unpleasant not friendly at all. They take this mask thing way too far. Soon, they'll be out of business because of their attitude; they will not be any customers. I will definitely let friends know not to go there. read more

Just a recommendation, NEVER order anything online from Sally's Beauty Supply. Amazingly, every order I get is missing the one thing needed for all the other products, and at that point, they charge the shipping rate because the order doesn't qualify for free shipping due to that one item not being available with NO notification. It's amazing though that the missing item becomes available when you have to reorder it separately and pay shipping once again. This has happened the last three times when the $35 minimum had already been met. They then send the other items to you anyway and just charge the shipping with no approval. Why would you want any items if the one thing needed for them all isn't "available?" I've been a loyal customer for over a decade. I will order directly from the manufacturer at this point. read more

CAN I GIVE LESS THAN A STAR! Where do I begin. I have been going to this Sally's for a super long time, like at least 10 plus years and the Same lady still working in there too. This is probably one of the only places I've seen in Yucaipa (of all places) that require a mask still, which is funny because any other time I have been in there recently, it's never been required. Anyways, the lady told me that I needed a mask, and for a place that is going to "require " them, should have them accessible yo their customers. She told me they didn't have any but that I was the only person in there shopping so I needed to hurry up and get what I needed and get out!!!! THENNN as I was checking out, she has the nerve to question where I work and she told me "that I of all people should KNOW that I NEED to be wearing one". Absolutely disrespectful and way out of line for her to be making comments like that. THEN two girls came in and she asked if they had a mask and they said no, so she literally Said "well you guys need to have one because I am trying to chase this one (me) out right now because she doesn't have one". Like I said, the disrespect is beyond me and the audacity to even make such unprofessional comments.... I shouldn't have even spent any money here and the two girls that didn't have a mask, left the store too. So she lost business anyways. read more

We've stumbled upon this place a few months ago. The service was great. There's alot i didn't know and the staff was very polite and knowlegeable. She showed me the deal they were having, and what to add to my hair without frying it for touch-ups. There was two staff members there.The lady that rang us out, suggested things we forgot (gloves). Which was very kind of her, she saved me from running around with purple hands. So thank you very much! ;) It was very clean, neat, and organized. I will be returning for all my hair care needs. read more

A great selection of beauty supplies and the ladies there were very helpful, they made sure i got all the deals they had to offer.

I give this store 3 stars because they have what I need. Except the woman that I always encounter there is rude every single time I go in. The last time I went in for example: my name differs from my husband's and I was using his card to buy some products, the woman informed me that the name on my ID had to match the card. That understandable so I showed her my military spouse ID which has both our names on it. She still refuses to use my card saying "How do I know you and your husband aren't going through a nasty divorce and you're spending his money" seriously!! Wtf! Who says that?! A simple It's against store policy would have done. Needless to say I won't go back to this particular Sallys. read more

By far the best Sally's beauty supply store around. The associates do a wonderful job greeting you at the door and continuing to stock all products!! Thank you to store associates for working so hard and providing excellent customer service. read more

I was looking for a pretty drastic hair color change. I've never dyed my own hair so I was very nervous. Luckily for me Betty was there to help me every step of the way. I highly recommend this place especially if Betty is working :) read more

Have not been back in 8 months and will never again be back .Norma is a joke who works there . unprofessional is a under statement...long story short I went in with my 5 year old and friend . she continued to interrupt in my convo ,after telling her to mind her business more then once she proceeded to tell me in a yelling form she was gonna fight me right there in the store in front of my child and other customers whom were unsure if they should call cops or not. Norma the worker said I'm already quitting tomorrow so fuck this job and tried physically assaulting me.then the girl at checkout refused to give me managers name . said she wasn't getting involved ...ridiculous .we got security out front and just left no one was of any real help. that place now . read more

I've been in the area for several months now and didn't even know Sally was in this shopping center as there isn't a sign street side like Vons and Staples have. The manager(?) helped me locate the Orly Bonder that was right in front of my face. Oops. She was really friendly and helpful and the store was neat and organized. Looking forward to my next trip! read more

Terrible customer service at this Sally's. The workers including older lady that sounds like she might be the manager can't even greet customers as they walk in. They were all too busy gossiping about other employees and a late co-worker and how she lies on her time.... Yes I got all of that plus more because even in back of store you can hear everything. Very unprofessional... I grabbed what I needed and even at the register neither ladies said a thing except total. Nothing ... not even a good day or thank you... Very awkward store. Not to mention their attire and terrible hair and makeup. Not good when "beauty people" themselves look a mess. Please ladies care more about yourselves and others!! read more

Just went there last night to get some pomade and shimmer lights shampoo for my new pixie cut. There were only two sales people there, and I was helped as soon as I walked through the door. The associate helped me find exactly what I was looking for, and she seemed very knowledgable, which was great because I had no idea about anything! She also recommended their generic shimmer lights, saying it was just the same as the higher end brand, which I thought was pretty cool. I will definitely go again for future beauty needs. read more

I love coming to this Sally's. The girls are all very helpful and kind especially the manager Betty. She was very helpful in finding me some color to cover up my grey hair and she even helped me find a good deal on some other products. read more

I would give them negative stars if I could. Very rude and unprofessional employees. Paula and Betty are rude as @&$*. We always get treated good by every other employee except these two. They should learn from Lexi, what good customer service is. Lexi should train them on how to act like human beings. I Don't know what their problem is but they have one. Paula is the worst, she is bitter and her life sucks and maybe that's why she reflects that kind of attitude towards people. She needs to find a different job. Customer service is not for her. read more

I came here today to get wax supplies. The sales lady found everything for me and made sure to get me the best discounts. She worked with me for a while to make sure I got free items and the best prices. Very good experience and a very nice lady! read more

Went in to buy hair clippers I asked the person at the front desk to let me see the hair clippers so I can read what it came with someone else happened to walk in and was ready to pay so I moved over which happened to be close to the exit door she assumed I was going to run out with them and told me I needed to stand at the front desk so I handed them back to her and said that I will spend my money elsewhere can't believe how rude she was read more