Great experience. I got a haircut here and it turned out perfectly. I wanted more layers but to…read morekeep my length and she nailed that balance. I have thicker hair that can be annoying to dry but she did a thorough job and it looks so good. The space is clean and beautiful. The chairs (even the hair washing station!) are comfy. I'll definitely be back!

I hate to leave reviews this long, but this experience was so unbelievable that I feel a…read moreresponsibility to share it with other people, especially when it comes to something as important as our hair. I booked a color and cut. My starting hair was a medium-dark brown with some red undertones, which is why I wanted it refreshed to a warmer, richer chocolate shade--nothing drastic, nothing near-black. In the salon, I selected the Level 4 chocolate brown swatch. I also looked at the Level 3 dark brown swatch and asked for her opinion. I told her I wanted my hair a little darker than it currently was, and she said she could mix a little of the dark brown into the chocolate brown. At no point did I choose Level 3 as the base of the formula or request anything close to a near-black result. When going into a salon and selecting a color from the book, it is the colorist's job to explain how that specific shade will read on your actual hair and to create the formula that will produce a result similar to the swatch you selected. If your hair is already dark and the swatch will pull much deeper, a professional should explain that clearly and adjust the formula. She did not do this. Instead, my hair came out significantly darker--almost black--nowhere near the chocolate brown I chose. I didn't notice how dark it truly was the night of the appointment because I was exhausted, nearly falling asleep in the chair, and it was already dark outside. The next day in natural light, I was shocked. I told my husband I was disappointed, but he said he liked it, so I tried to live with it for a few days. But it was just not what I was looking for at all. The haircut was just as bad. She cut a huge chunk in the front without angling it into the rest of the hair, and all the layers in the back were cut blunt with no blending, no texturizing, nothing. She styled it wavy with body, which masked how choppy it actually was. I was also floored by the pricing. Her website lists all-over color as $120+, and I fully expected to pay more for long hair--but not $250 for the color alone. She charged $250 for color, $75 for the haircut, and $65 for the blowout. The cut and blowout prices were reasonable, but the color price made no sense compared to what's listed online. I actually walked back inside afterward and told her I was shocked, and she adjusted the color price to $180. When I reached out looking for a solution--not a refund, just a correction--her tone over text was extremely unprofessional and dismissive. She insisted she "followed the shade I chose," even though I did not choose Level 3 and never asked for anything close to this result. She repeatedly contradicted herself by saying she followed the shade I picked, while also telling me my hair would naturally come out darker than the swatch because my hair was already dark--essentially admitting the result would never resemble the swatch I selected. I was so confused and taken aback by her refusal to collaborate that I decided to go into the salon to speak with the owner--only to find out that she is the owner. She refused to even look at the swatch next to my hair. I had to take the book myself, walk to the mirror, and compare it. When I asked her to come over and look, she said no because she wasn't going to do anything about it anyway. She even accused me of showing her a before picture that could have been from "5 years ago" which prompted me to scroll through my phone and show her that it was in fact from a few weeks ago and she still took 0 responsibility. Then she told me the only way to fix the color would be to bleach my hair for hours and that it would cost $1,000. Any trained colorist knows that is simply not true--she could have easily lifted the color and retuned it. The fact that she suggested extreme bleaching as the only option showed me she either doesn't have the proper education or simply didn't want to help. At that point, it became clear that she wasn't just unwilling to correct her own work -- she was refusing to acknowledge any responsibility at all. Between the incorrect color, the poor haircut, the inflated pricing, her dismissive tone over text, her refusal to look at the swatch, her refusal to offer any solution, and her claim that the only fix would be thousands in bleaching, I cannot recommend this salon to anyone. I now have to pay another professional to fix both the color and the cut. If you're considering booking here, I strongly suggest looking elsewhere.

Hana is absolutely amazing! I came in with waist-length dark brown hair and asked for a big…read morechange-an A-line bob with balayage highlights-and she completely nailed it. She took the time to really understand the look I wanted and explained what would work best with my hair texture and face shape. The cut is so precise and flattering, and the A-line shape gives it the perfect amount of movement and edge. The balayage highlights are beautifully blended and add so much dimension to my hair without looking overdone. It feels modern, fresh, and incredibly easy to style. What I appreciated most was Hana's attention to detail and how confident she was with such a major transformation. Going from waist-length hair to a bob is a big step, but she made the whole experience comfortable and exciting. I've gotten so many compliments since the cut! If you're looking for someone who truly knows how to create a stunning cut and natural-looking color, Hana is the one to go to. I couldn't be happier with the result!

I'm really disappointed because I previously left this salon a glowing review after having such…read moregreat experiences here. Unfortunately, my most recent interaction felt completely different. I didn't feel welcomed at all. I had forgotten my wallet and needed to pay the deposit another way, so she offered to send me a payment link. I stood there waiting and mentioned I hadn't received it yet because I wanted to secure the appointment. Her response was, "Yeah, I'm doing it right now, you'll get it," but the tone came across very condescending and dismissive. I went home expecting the link shortly after, and now over 24 hours later, I still never received anything. Thankfully, I had a backup salon and was able to book elsewhere. It's disappointing because I genuinely enjoyed my previous visits and had spoken highly of this place before, but customer service and communication really matter.

I found Nina a few years ago on Yelp and I honestly couldn't be happier. She colors my hair…read moreperfectly every time. I always get a partial highlight, and she blends it so well that it grows out beautifully...I only need to get my hair done once every eight or nine months! It always looks so natural, beautifully blended and fresh. I've even moved out of the area, but I still make the drive to see her because she's completely worth it. Not only is Nina a talented colorist, but she's also quick, efficient, and her prices are very fair for the quality of work she does. I always leave feeling confident and happy with my hair. I would recommend Nina to anybody looking for gorgeous, natural color and a great overall experience!

Nina is great - gave me a few really cool haircuts, and I loved the highlights too (did them twice…read more- caramel and red). Plus I just loved chatting with her - she is super fun to talk to. Highly recommend!

This review is for Jen Dockey at the North location. I have…read morebeen seeing Jen for like 8 years at this point and would follow her anywhere. We have done everything from vivid to blonding to reds, and she is a true master of her craft. Rarely do you find a stylist who isn't just great at what she does, but also authentically a really good person who is easy to talk to. She is genuinely kind, funny, and caring. I would highly recommend Jen to anyone looking for an excellent stylist- but don't take my spot, she's mine! lol :)

Jax is soooo awesome!!!…read more This poor woman had to deal with my botched hair from 3 sessions at a different salon, my long dry tangled mess and did it all with a smile on her face! I've been trying to go lighter for years and wasn't able to achieve it with my previous stylist. Even after one session with Jax, I was able to get lighter, plus she gave me a protein treatment to help smooth out my hair and keep the length after getting bleached. She definitely worked her magic and I can't wait for my next session.

I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

Great service. She very good with kids. Hair cut is perfect…read more Good for wash and go everyday look for kids no need to set with hair gel.

Ana is great! I was away from home and in between cuts. I see River at Birds Barber Shop in Austin…read moreTX. I asked Ana if she wouldn't mind following my existing layers and give them a trim. She didn't seem to be offended (yay) and gave me the look I was achieving until I could see my friend.

My husband and I usually come to have a hair cut here for over a year. The service and the skill of…read morehair dressers are very good. Today I had perm for my long hair, the result is very impressed me. I love the style that she made it for me. I would recommend Hana, she is so nice! She also did the hair color for me last time (no bleach)

After a month of seeing how my hair looks like grown out, the hair cut was very uneven on both…read moresides. There are also noticeable uneven layers around my hair. I believe the stylist pulled hair from the back of my head for the "face framing pieces". You can also see how more textured my hair has gotten due to the stylist using thinning shears. For my girlies who have thick frizzy hair please try to avoid this salon as they will thin out your hair.

Mya is the best. She is talented, professional and overall…read morethe best. I have been going to her for over a year now and often get compliments on my hair. I always look forward to seeing her and love that it's a perfect balance of catching up and quiet time/self-care time. I also love that I can trust her with my hair 100% and just feel so relaxed in her chair.

Loveeee Maya!! it's literally like going to the hair salon and hanging out with your bestie! I…read morealways get anxious going to get my haircut because I'm really picky with my hair, which is why I literally only go to Maya. She knows exactly what I want even before I say it, and I always feel a boost of confidence every time I leave with the most luscious hair.