Terri S.

OMG what a beautiful salon, open to air, next to train station, big comfy salon chairs. Ask for Mary. She does a great job, is quick and knows her stuff. She gives you what you ask for. I have been to other salons where a half inch turns out to an inch and a half. Mary gives helpful suggestions as well but isn't pushy about buying products or services you don't need or want. I will definitely be back and see her. You can listen to the train whistles while you relax and take in the fresh air. It is like having your hair done in a natural setting. Treat yourself to this salon and you won't be sorry. Mary is my stylist but I seen others work and they all seem good. Reading Marcy's review was crazy. Look what a gorgeous job Mary did. It was exactly what I wanted

Jayne S.

Charlotte has been cutting and coloring my hair for over 12 years. She is an expert with both styling and high quality, non-toxic color applications. I've changed from a short, pixie style to a longer chin length that I absolutely love. She helped me make the transition seamless. She does a two step process on the color to first darken the roots and then she adds highlights. The results are perfect for a youthful, sunlit appearance. Charlotte owns the Salon and is always very accommodating for making appointments. I highly recommend her as a Stylist and expert colorist.

Christina L.

I had long, dark brown, healthy virgin hair. I asked Charlotte from salon amour for a balayage. What I got was gray hair, so much breakage and the worst customer service experience I have ever had. She made me cry. The experience began after bickering with her husband in front of me and calling him an idiot. After that she began taking it out on my hair. The bleach was left on far too long and now my hair is platinum blonde AKA white, as well as dark brown and such a chunky mismatch of color. She took me to the sink where she sprayed me with freezing water, followed by scalding water after I asked that she turn up the heat. I've never had a stylist pour water in my ears so much, but Charlotte did. When I asked her for cotton balls to keep my ears dry inside she began berating me that she can't do everything all at once. A week later my ears are still sore from all the water and product in them. Then I noticed the back of my sweater also got bleached. She didn't care. When she blew out my hair, I saw that it was straight up gray. Some pieces white, the rest my natural color. It looked like a bad Snapchat filter. I told her this is not what I asked for. She said I was lying and wrong and that I had asked for gray hair. She tried to make me feel bad and threatened to charge me $350 despite our agreed upon price of $160. She told me I don't know the value of a dollar. (I work minimum wage and getting my hair done is a huge treat I haven't been able to do for myself in years, so yes I do! How dare she say that.) I was hesitant to let her do any more but I couldn't leave with gray hair. I went back to the bowl and she toned it, but it's still so gray and gross. When she blow dried my hair, white pieces of hair that were so bleach-damaged began flying off my head. When it came time for payment she got all fake-nice in a way that would make anyone's stomach turn, but I have never been treated so poorly. This is the owner of the salon. I would encourage you to take your business elsewhere. Literally anywhere else. You've been warned. Meanwhile I am trying to soak my hair in oils and trim off the breakage in an effort to save my hair. The worst experience, all around, I have ever had. Zero stars.

Worst salon experience I've ever had. The owner Charlotte, was so rude from the start. Passive aggressive bad energy. I bought a Groupon wanting to support local business, highlights and cut. She was condescending when I said I wanted basic highlights and I pointed out breakage in my hair that needed trimmmed. I was shocked to see shes the owner, I've never encountered a rude stylist. Charlotte was super rough with my head. Rough applying color, wash out water everwhere, and again overly rough brushing and cut. BEST PART! Told me there was a long hair charge at the end ($25.) My hair is collarbone length. I said she should've disclosed that from the start "no, I don't have to." Color was OK, Charlotte is NOT. I was looking forward to a pleasant salon day. My first review on Yelp, feel compelled to call out bad service

Worst haircut experience ever by Stylist Mary Brodie (760) 846-6600 - "Hair By Mary". **Important Not Reviewing Salon Amour Studio Salon just this Stylist. At this location and Salon Helene in Carlsbad. I asked for a Shag style haircut frame around my face. I also asked if she had experience with this cut. She was very confident. I was surprised when she was done. I stated that I liked it to be framed around my face. I combed it myself and explained how I like it to fall. As she was cutting she stated that she used alot of styling product in my hair. I than noticed that she switched to her thinning shears which, I don't like used on my baby fine texture hair. I again asked to comb it myself and it's not laying right. I saw Mary was getting frustrated and she said something like she would cut it differently but it's what I wanted ?? She was very hesitant to do anything else. Now very nervous I figured that after I wash & blow dry it myself it would be ok. Wrong! I called and texted Mary leaving her many messages. I asked her to see if a stylist in her salon could fix my hair ASAP for I was leaving the following day for a family reunion & my son's graduation. I did not receive a return call or text from Mary. Very unprofessional! I requested a refund after having much difficulty finding a stylist available to recut my hair. After weeks of zero follow up from Mary I decided to write this review. Please see the picture of me with this type of haircut - shagged & framed around my face. Mary's cut was so terrible even the length on one side was cut shorter than the other side. The wonderful stylist that I found to re-cut my hair felt so sorry for me she didn't charge me for her services.

Chris A.

Unfortunately, I had one of the worst experiences w my hair in all my years of coloring. It was bad enough (see pics) that I ended up asking if she would reimburse me (and of course keep the tip for her time) but she refused and said she'd fix it. I don't want it fixed by her. I'm terrified how it would come out or if my hair would end up falling out. My hair was broken off (pic) from my jawline, now into minI bangs. This is my appearance. This means something to me. This isn't okay. Truly, she (Charlotte) couldn't be nicer, but her skills w blondes is questionable. I dislike leaving negative reviews, but when she won't honor someone's money back after doing a shotty job on their hair, I find it rather disturbing and I feel people should know what they're getting into. I spent 170.00 and now I have to get a color correction by someone else who knows what they're doing and will probably cost me a good 200.00. Again, her not reimbursing me is mind blowing - at least offer partial refund for a cruddy job! If she was offering to correct it, then she knew it was this bad. So why didn't she keep me in her salon right then and there to correct it?'!! Extremely disappointed & my hair is ruined for months to come. Hair isn't something that just bounces back and takes months, especially w blonde hair. Lesson learned. Instagram and Yelp reviews next time are key!

Lisa B.

Jeanine Brust is top notch! I can always count on her to do an amazing job with my cut and color. She is an excellent stylist that stays current on the latest techniques. Not only does she do an amazing job with my style she also does an excellent job with the whole family. We have been with her for many years and we look forward many more :)

Had my hair colored/trimmed yesterday by Jeannine Burst at Salon Amour before my upcoming wedding in a few weeks and had the best experience! In the past I've been pretty easy going about my hair but I had never been truly satisfied with the outcomes from my previous color/stylist. I reached out to Jeanine and she got me in on short notice, made me feel super comfortable and really took her time processing my super fine hair! And, WOW! It came out beautiful. I will definitely be back for all my hair needs and recommend her to anyone looking for a hair color/stylist! (:

I also purchased a Groupon with Mary, didn't have trouble booking appt, but maybe I didn't mention it was a groupon and that was why. Got there and the salon is nice, good location and ambiance. Bought full highlights and cut. When she finished my hair I had complete lines throughout my head. I pointed it out to her and she claimed that it was because my hair was wet. She told me if I had any issues that she would fix them when I returned from my vacation (which I was leaving for the next night!) Well when I got home the lines were still there and it was so obvious. There was no way I could let it be. So I texted her asking if she can fix sooner; NO RESPONSE! She knew she wasn't going to bother with me again! If you want to offer groupons for new clients, then we should not get punished for using them. I had to pay someone today to fix my hair; another almost $100. I would not suggest going to this salon when they have stylists whose work reflects this. I have never had such bad highlights. Also to not have common courtesy for a response is so rude. I should have waited to tip her until she fixed the mistake, but I didn't feel that was right on my part. She definitely did not do the right thing and doesn't do a good job. I am surprised a salon wants to have this type of bad energy and work; that should make you really skeptical and aware of where you are going. Her other reviews really say it all too.