All things went well from being greeted friendly upon stepping inside the front door to having any…read moreand all questions answered. My esthetician Krista is always AMAZING and always gets me right. Friendly and super knowledgeable when it comes to hair removal and care. I feel like a new woman every time I leave from getting my services completed by Krista. I will continue to obtain services through Krista and will also continue to recommend her services! Thank you JMAC and a special thanks to Krista for being a ROCKSTAR !!

I cannot say enough good things! From the moment I walked in, I felt completely pampered and taken…read morecare of. The ambiance is relaxing, chic, and spotless. You can really tell they've put so much thought into every detail to create a luxurious experience. Ashley does a phenomenal job, I had full highlights and a brow wax, and I can't wait to come back. HIGHLY RECOMMEND!!!

This is a cool concept with many small lofts inside with various stylists. Their website it very…read moreeasy to use. You can browse through all the stylists that rent lofts there, view prices and services, and book your visit right online. You'll get email and text confirmations, and you're all set! Inside it's a cool modern feeling with hallways winding through and passing by all the lofts where you can sometimes peek in and see experts at work! Katelyn Hope is highly recommended! She has always done a great job on both cuts and color, and her prices are extremely reasonable! She's always ready to start right at your appointed time too!

One star is too much. I had an appointment at 5:30pm with Mandy. I arrived a few minutes early and…read moretexted that I was there. No response. I texted again a few minutes later,no response. I waited for 20 minutes in the parking lot for a response and nothing. I got stood up. I left after 25 minutes. Later I text her to see what happened. No response. Finally,later that evening she responded and tried to tell me she texted and called me. Nooooooooo! I sent her proof that I texted her. I should charge Her for being a no call no show! Very unprofessional. And an insult to me,a paying customer to waste my time like that. Salon Lofts should compensate ME for my time. Oh well. This nutcase lost $160.00 as I tip well.

My hair needed some TLC! I was a new client. I received a nice trim, wash, and rollerset. A…read moreconfirmation/reminder text for your appointment is sent the day before. It outlines covid precautions, parking information, and payment methods. My appointment was with Dominique. Parking: There's parking across the street. Free. Semi- busy street to cross during OSU game days. Ambience: a really nice hair salon! There's a TV, many washing stations, and drying stations. Service: very good service. Dominique only asked a few questions about my hair and the style I wanted and she took it from there. Quality: great quality. My hair felt and still feels revitalized. Covid precautions: face mask during appointment. The staff also cleans thoroughly (lots of Lysol use). Price: $$ Look forward to going back!

If you have A1 to 4C hair, a special occasion, or just plain don't want to touch your head because…read moreit is too much to deal with. Queen Bees Royal Hair Salon has got you covered! This location is so convenient being so close to OSU. So I have been lucky to find it. Clean facilities, friendly workers, great hair styles to last you from saving time! Which it precious! This location is convenient and the prices are fair. And as even so, I still tip! Big balling on my post grad budget. This place is great for people of all creeds and styles. Dreads, Natural styles, hair color and more. And what's cool about this business is that the stylists all have their specialties. So if you need something particularly special, each stylist can refer you to someone they recommend. Which is totally helpful. 5 stars!!! I love my twists!

I scheduled a long hair cut with Andy on a weekday during lunch and the entire experience was…read morefantastic. Due to Covid-19 I was quite concerned about going to a salon, but I felt very comfortable the entire time I was there. They have a lot of precautions put into place including taking temperatures when you enter. Additionally everyone in the salon wore their masks correctly which is not something that occurs in many places. Andy was very easy to work with and I was confident with the length (removing 12+ inches) and style that he suggested. I was very happy with my cut and look forward to visiting again. I would recommend going to him if you need a haircut!

I recently relocated from Chicago and was having a terrible time finding someone who could cut…read morecurly hair and actually had availability. Reddit directed me to Jekyll and Hyde and I made an appointment with Beth. Beth is now my forever hair stylist until she moves on or I drop dead! I never thought I'd find someone on par with my stylist in Chicago, and somehow Beth is even better while saving me some money too. It is obvious that she not only loves but also prides herself in her work. She is meticulous and kind. And I'm always showered with compliments after I've been in for a cut!

I first came here about 3 years ago. My friend Claudette agreed to do a make-over hairstyle for me…read moreas I made an appointment to get my first professional headshot taken (at age 40+). I had never had my hair colored and usually got it cut at Great Clips. I trusted Claudette completely and asked her to do whatever she thought would look good. BOY did she do an amazing job! The result was my profile pic. After that, I tried to save a few $$ by going to a Groupon place. It was OK - but once the highlighting was repeatedly done, I was essentially a blond. NOT COOL. So I returned to Claudette and have never stopped going. Every session with her is perfect. Always something a little different and she always takes her time and does things right. NO SHORT CUTS. I highly recommend anyone wanting a great cut and color to go here. If you're unsure of what you want, trust Claudette to know what to do and to make you look FABULOUS!

Awesome salon; I've been getting my haircut here for some time, and my experiences have always been…read moregreat. The clientele seems to trend older, but I know there is a significant base of customers from local Otterbein college. My hairdresser is Donna, she always does an amazing job. No matter what new or different style I ask of her, she always gets it right. She knows her way around some clippers.

Bailey was my stylist when I went in. She was friendly and warm. What I really appreciated most was…read moreher constant communication with me. She made sure she understood what I wanted as far as my expectations, she let me guide the experience, but she also made suggestions from her professional standpoint. I was very happy with the results and would absolutely go back to her. Also as a side note, the rest of the staff that I interacted with (on the phone and in person) were also very nice.

I've been on the hunt for a new hair salon after my previous go-to girl retired. I had heard great…read morethings about Phia and after a gym sesh across the street I decided to randomly swing by to see if they had availability anytime soon. When I walked in I was super surprised to be greeted by a virtual assistant through a monitor. It was something straight out of the Jetsons. After they asked me a few questions they happened to have an opening an hour later so I swiped that one up and came back after a bit. I was randomly assigned a hairstylist, Minnie, and it was like the stars in the universe aligned because we clicked right away. She asked me all about my hair and what I was looking for. I'm a wing it type of person but I did have some things in mind. I ended up getting a trim with some wisby longish bangs and she was able to keep my length which was awesome. At the end she mentioned the different products she used in my hair and sent me home with a "care card" with recommendations on when to return and who else to see if she wasn't in. The whole experience was lovely and I'll definitely be back in a few months!

I enjoyed my first experience at Changes. Zoe was my stylist…read more I made an appointment and reception chose Zoe for me. The day of my appointment I received a text reminder. I appreciated that. Check in was very fast. I waited less than 2 minutes for Zoe. At reception, they have a pretty wide selection of hair products for sale. The salon was set up nicely and was clean. Although they were busy it didn't seem too loud so that I felt I was able to communicate with Zoe about what I wanted without a ton of distraction going on. She was was very friendly and efficient. She was talkative but not gossipy. She gave me exactly what I asked for and edited the cut where I asked with ease. If there were any criticism to be made it would be that I wasn't recommend any products or informed of what was being used. But that may be a plus for you if you don't like feeling you're being "up sold" during your visit. Another was that this salon offers levels of experience with their different stylists at varying price points. I found this out through their website. Reception didn't inform me of this when I made my appointment. Checkout was fast as well. Although they do take credit/debit cards you can not attach the tip to your payment for service. You must use cash or if your stylist has square you can tip them directly. Over all, I very much enjoyed my experience and will definitely return.

I had a gel manicure with Devanie. This was my first time into the salon. I had a great experience…read morewith her, she is very warm and friendly and great at what she does, I love my nails! The salon is really nice, and the prices are good. I recommend this place and I'll definitely be back!

I can't even explain how great this haircut is, I got what I expected and more!! Mlou is a genius,…read morehighly recommend

M'lou and Josh are both terrific stylists as well as really nice people. I've been going to M'lou…read morefor years and she has always done a wonderful job. She is very long hair friendly and won't try to talk you into a pixie cut or even cut above what you specify. They both also love to play with color and are highly creative. Recently I collaborated with her on some photos for a bridal fashion editorial. And she blew me away! The retro inspired updo she created for our redheaded model was simply stunning (see photos).