Jessica is such a charming and friendly person to talk to. I skipped few session and felt…read moreuncomfortable at first but she made me relaxed and at ease right away. She is very knowledgeable and professional. Did an amazing job, and provided the most thorough waxing I ever experienced. Really happy meet her.

Front desk woman is AWFUL. She has dirty blond hair, is middle aged and is there on Wednesdays. I…read morehad the displeasure of dealing with her on 12/11 at 2:30pm, and again on 12/18 at 10:45am. Terrible customer service, rude and dismissive. I was debating on purchasing a package, she put the charge through while I was still asking questions about the package. I got an alert from my credit card company and she said she thought I wanted the package and would have to refund me. One week later nothing was refunded, and when I called to inquire she refused to listen and said it would have to go through corporate. When I asked to be allowed to explain the situation she said no you're done and hung up on me. I went to the location and asked for her name but she knew it was me and she literally said "I'm not giving you my name". I will never return to this location unless she no longer works here. If EWC is concerned about rectifying this awful customer service, I can also provide a photo of her so they know exactly which employee needs to be dealt with.

I have taken my teens here numerous times. The waxers are amazing and so detail oriented. The…read morefront desk could learn a few lessons in manners. 1. Left a message over 24 hrs and no one ever called back. I saw there was an appt available for the time and date I was looking for online but prefer to call 2. No one called me back, so we showed up to see if we were actually scheduled. Front desk says no, can't accommodate with a smirk , I said can you explain why no one ever called me back... she stared me down 3. she says "do you want me to reach out to my manager?". ( while intermittently staring at her phone)I said no can you accommodate tomorrow? She says no. I said now reach out to your manager bc I want to know why no one ever called back. 4. Front desk response. I could text her, but I don't want to bother her bc she is sick today and she probably won't text me back. So I am not going to. 5. I said thanks so much for nasty attitude, we will be bringing all of our business somewhere else, she said great. Miss teenager, who I have remained nameless but know her name. Learn your manners in a customer service business and get off your freaking phone.

Go see TIFFANY! love her she made my first waxing experience so effortless. I started going to see…read moreher back in July and now I come every month literally drive 35 minutes to see her. She's sweet and she is very good at her job. Waxing the city has a membership if you sign up you get 20% off your selected wax service every month and they just charge your card so all you need to do is pay the tip. I come enough that it's worth it. Back to Tiffany, she is very personable and easy to get along with. She remember details about you which makes you feel even more comfortable very easy to talk to and by the time your done you don't even realize it. Front desk has always been very welcoming and even if you need to reschedule any appointments they are more than happy to get you in. Great waxing location and great employees!

The best $25 blowout EVER!…read more I love this salon and their policy of only charging $25 for a blowout regardless how long or thick your hair is! Considering some salons want to charge $45 for the same service - I only have been using The Concept Salon since I moved back to New Jersey! I also love the salon's easy online booking system; you can see all available appointments and book whenever you need. The salon is very modern and clean. The receptionists always offer you water or coffee even when they are busy - which in my opinion never goes unnoticed. The stylists all take their time and care about what type of blowout you want- I personally prefer Desiree. The reason I gave it four stars instead of five is because the salon does not allow you to book your blowout with the stylist you want; they give you whoever is available which in my opinion is time consuming. If you have a hair stylist you prefer and want to go to regularly is it beneficial for both parties. The hair stylist will eventually know how the customer likes their blowout, so customers do not have to waste time in the beginning explaining or showing the stylist photos. I would LOVE if the salon allowed customers to book with specific stylists, other that I would highly recommend this salon if you are looking for a blowout.

What's going on with this salon!? Now they have no time to…read morewash your hair???? They can only give appointments without a wash ( you must come in with wet hair????) because they have no time? Maybe hire a wash person?..... there is no discount on this either.... Place is turning into a low end salon very sad .....

My favorite and the only place to go for facials. Staff is very knowledgeable and friendly…read more Reasonable prices on all treatments. I love the fact they have many non invasive facial treatments.

I recently visited One Beauty Salon and had a highly disappointing experience. First and foremost,…read morethe salon's hygiene standards were severely lacking. I requested a pillow for my back and as you can see in the pictures. I got a stained, disgusting pillow that I had to use for the entire treatment. On top of that, cotton swab I used kept leaving fibers behind on my face, in my mouth; it's just all so gross! The salon was not transparent about their pricing. I got a gift card for Mother's Day, and instead of regular facial, I wanted to go with Hydrafacial instead. The website quoted $175 online, but when I was done, I was told that the prices have increased, and they charged me $200 instead of honoring the price they had online. Mind you not, I still tipped 20% on the service. Finally, they did not have a relaxing experience. The room is right behind their store (Shiseido). The tech kept the figure white light on the entire team, used her iPad to play calming music, and I felt like I was in a football stadium the whole time. She didn't even cover my eyes, and had the light beaming on my face the entire time. The treatment was painful, and that's something that wasn't conveyed before either. Overall I loved Olivia because of the massage she gave me in the end. But overall; the salon did not follow through with what they promised on their website. The treatments and services advertised were vastly different in quality from what was delivered. I would not recommend this salon to anyone looking for a reliable and hygienic facial experience. RIDICULOUSLY OVERPRICED & EXTREMELY GHETTO!!

The best massage I have ever had, from Jamie. I will be back, and recommend anyone request him for…read morea serious massage. Your body deserves it. Good vibes all around.

I had a horrible experience getting my waxing done here. The lady doing the waxing was sloppy and…read morein a rush, which made the whole process very uncomfortable. She got wax everywhere including the massage chair because of how messily she was applying the wax. She also had someone helping her out who I don't think had any experience with waxing given the way she needed constant guidance on what to do. She and her helper kept roughly yanking off the strips repeatedly, leaving several painful bruises on my arms and legs. I have been regularly waxing for over 10 years now and I am very used to the pain/discomfort/slight bruising in the aftermath, but this was not normal and was by far the worst experience I have ever had.

Pinki did amazing on my hair blowout! Loved everything about her service and the salon is beautiful…read moreand very well kept!

Very friendly, clean and efficient They checked me in super…read morefast and my eyebrows never looked better

Had a great experience at I'd Wax That Beauty Bar with Priscilla. Excellent service from start to…read morefinish. The staff was extremely friendly, the salon was very clean, and everything felt welcoming and professional. Priscilla did an amazing job, and I highly recommend this beauty bar

After relocating back to NJ, I had to find a new place to take care of my hair removal needs. I…read morehappened to be riding down 35 and happened to notice I'd Wax That tucked away in a strip mall. I went home and looked it up online. It looked like a place I'd like to go to, so I did! I booked my first appointment for a leg wax with Morgan. On the date and time of my appointment, I arrived and checked in. Shortly after, Morgan came out to get me. My leg wax went well and as she was waxing me, I mentioned that I was pretty much due for my next Brazilian, so I'm unsure why I didn't just book it with my leg wax. She mentioned that we had a little extra time in our appointment slot, and she could squeeze it in. Perfect! I ended up going back on another date to get my eyebrows done and that was a pretty good experience as well. Being that I was an avid customer at another wax place before moving to this area, here's a few things I wish I'd Wax That had to offer that I'm accustomed to: - The use of a cooling gel on those really sensitive areas (such as your upper lip) post-wax - Offering packages/bundles of services. For example, being able to get your eyebrows, Brazilian, and legs bundled together at one price with a slight discount for doing them all together - A frequent customer punch card...after a certain amount of visits, you get a discount on your next visit Nevertheless, I think I found my place...at least for now. I'm glad I was able to support a small local business rather than the common European Wax Center.

Good for the area, but PRICEY! Not sure if worth $20 for 1…read moreeyebrow service, BUT there are no other viable places found around... yet. Typically have 1 or 2 technicians available for walk-ins, and from our experiences to date, we have not received experienced technicians but rather new, training or someone who is just ok (where we have to request further cleanup when we check the mirror and still end up unhappy complaining on our ride back). Will keep searching, as we need to find our new person with our previous perfect eyebrow threading technician retiring :(

Not enough hair on my brows . She said I don't think it will work . She said she wanted to try it…read moreanyway. Then it didn't work at all . First she said I don't have to pay as I was walking out she said . Actually you have to pay , even though it looked horrible . Did even remove the make up properly that was there .

I had a 60 minute facial with Melissa. It was absolutely wonderful! It was so relaxing. She took so…read moremuch care & time on my skin, it felt as if I was there for 2 hours. Thank you Melissa & Side Door lounge.

I receive Reiki once a month at Side Door Lounge and I've become so much more aligned with my…read morepurpose. I get more and more acquainted with myself after every visit and feel an unparalleled sense of gratitude for life. It's difficult to describe, but surrendering to trust has been the single most freeing experience of my life.

I recently went for several waxing services as well as a lash lift and tint. This was my first wax…read moreever and I'm 8 months pregnant, so I expected some discomfort. Which there was. Binta was wonderful, but I'm not thrilled with my results from the lift and tint, and after a Brazilian I'm very very red and bumpy 3 days later. Essentially my full leg and underarm wax were flawless. Binta is friendly and kind and very professional. The lift and tint were mediocre at best and even after a return trip for a second free of charge tint (normally like $30), my lashes look unchanged. I told her I wasn't happy and that while there is minimal lift and color, it is not enough of a noticeable difference to be worth the $110 I spent. I was told my lashes are very fine and that's why it didn't take ‍

Bindi is extremely rude and always asking you to tip her extra 25%. She is thinking short term…read morerather than long term about whether you will be a repeat customer. 20% is a standard tip and actually high given that I was not satisfied with the service. She reuses the sticks and does not do a quality job.