Never ever had I had such a nightmare at a nails salon, of all places. Unprofessional owner. Rude…read morefront desk and staff. And, don't know how to work. Each nail has a different shape & form! Manicure was done poorly. Gel nails weren't what I asked for and when I expressed my concerns I was told I am being rude. Below I've posted photos of literally while I was sitting in my car outside of the place. You could see each nail being differently shaped. I called them several times giving them the chance to correct but they refused. Don't recommend.

Ive been going to Nail Lounge for awhile, using both Angela and Tom for nails (fills and pedicures…read more They are fabulous doing a better job than I ask. The hot towels and cream massage are such a bonus! Ive used a few different places, but this rates 10+++. Gayle Schechtman

I've been coming here for a little while now. I get my pedicures done here. All of the girls are…read morehonestly great. Very clean and relaxing. Highly recommend the jelly pedi. Since I come here so often it would be cool if they did a rewards card or points card or something so you can get money off your future purchases. Worth checking out.

The staff is so friendly and thorough. My fave is the jelly pedicure, which is soothing and simply…read moreamazing!

I had a seasonal skin rejuvenation facial with Kali. It was AMAZING. The room was very calming and…read moreserene. Kali was very knowledgeable on my skin and gave very good recommendations regarding my skincare routine. I think this will be a regular thing for me. Thank you so much!

RESPONSE TO BUSINESS:…read more Let me get this straight, you are blaming me for your expired products and rude staff? Really? I was 100% given a hard time during the return process. The interaction was tense, dismissive, and uncomfortable, which is why I spoke up at the time. Whether that tone shows on "video" does not change how it was experienced in person. The facial also caused a major breakout. My skin is still healing! I've had plenty of facials before, and this is the first time I've ever had a reaction like this. I did not previously leave a positive review. This was my first visit and my only review. Instead of taking responsibility or apologizing, the spa is pointing fingers at me, citing "footage" and a supposed positive review that doesn't exist. Their response is ridiculous and only reinforces how unprofessional this business is. My original review stands. ORIGINAL REVIEW: I've never had such a hostile and weird experience at a spa. I spent over $125 on a facial and $100 for two products for my birthday, only to find it smelled disgusting and when I looked at it more closely it was expired. From the moment I walked in and tried to return them, the receptionist was aggressive, rude, and interrogating, as if I owed her an explanation. When I mentioned returning the second unopened item (that wasn't "expired"), she treated me even worse. I literally had to say, "There is no reason to be so nasty to me?" because her behavior was so unprofessional. She then called the owner in front of me, framing the situation to deny the return. I was told she would "make an exception," as if the return was some huge favor. FYI, I was never told products were nonrefundable, and selling expired ones should be corrected without argument. To top it off, the facial caused a horrific breakout. I won't be returning and would caution others before spending money here.

Jessica is such a charming and friendly person to talk to. I skipped few session and felt…read moreuncomfortable at first but she made me relaxed and at ease right away. She is very knowledgeable and professional. Did an amazing job, and provided the most thorough waxing I ever experienced. Really happy meet her.

Front desk woman is AWFUL. She has dirty blond hair, is middle aged and is there on Wednesdays. I…read morehad the displeasure of dealing with her on 12/11 at 2:30pm, and again on 12/18 at 10:45am. Terrible customer service, rude and dismissive. I was debating on purchasing a package, she put the charge through while I was still asking questions about the package. I got an alert from my credit card company and she said she thought I wanted the package and would have to refund me. One week later nothing was refunded, and when I called to inquire she refused to listen and said it would have to go through corporate. When I asked to be allowed to explain the situation she said no you're done and hung up on me. I went to the location and asked for her name but she knew it was me and she literally said "I'm not giving you my name". I will never return to this location unless she no longer works here. If EWC is concerned about rectifying this awful customer service, I can also provide a photo of her so they know exactly which employee needs to be dealt with.

Pinki did amazing on my hair blowout! Loved everything about her service and the salon is beautiful…read moreand very well kept!

Very friendly, clean and efficient They checked me in super…read morefast and my eyebrows never looked better

Everything is always so clean and the staff pays careful attention to their clients. The 2 min…read moreFREE massages are amazing and the $17 ones for 10 minutes are incredible as well. Bonnie and Araselli are the best. The pedicures are so relaxing and the choices are wonderful. I highly reccomend Eden Nails!

Zoila did a great job and was very meticulous. My nails have lasted with no chipping, cracking or…read morepeeling of the polish. If my nails didn't grow so dang fast, these nails would last for weeks!

I have been getting threaded for years. Decided to switch things up and get waxed…read more Well, I'll be sticking with threading. I was not happy at all, and I also got a huge pimple under my right eyebrow

The BEST! Jenn at the Manalapan & Marlboro locations is the absolute most talented wax…read moreprofessional I've ever happily hired. I have been getting waxed for the past 24 years and finally I have my Forever "Go To" wax professional: Jenn, she's the absolute best. I highly suggeste anyone who is lucky enough to get on her schedule...RUN, don't walk-- she is truly the best in the NJ/NY/PA Tri State Area!

The best $25 blowout EVER!…read more I love this salon and their policy of only charging $25 for a blowout regardless how long or thick your hair is! Considering some salons want to charge $45 for the same service - I only have been using The Concept Salon since I moved back to New Jersey! I also love the salon's easy online booking system; you can see all available appointments and book whenever you need. The salon is very modern and clean. The receptionists always offer you water or coffee even when they are busy - which in my opinion never goes unnoticed. The stylists all take their time and care about what type of blowout you want- I personally prefer Desiree. The reason I gave it four stars instead of five is because the salon does not allow you to book your blowout with the stylist you want; they give you whoever is available which in my opinion is time consuming. If you have a hair stylist you prefer and want to go to regularly is it beneficial for both parties. The hair stylist will eventually know how the customer likes their blowout, so customers do not have to waste time in the beginning explaining or showing the stylist photos. I would LOVE if the salon allowed customers to book with specific stylists, other that I would highly recommend this salon if you are looking for a blowout.

What's going on with this salon!? Now they have no time to…read morewash your hair???? They can only give appointments without a wash ( you must come in with wet hair????) because they have no time? Maybe hire a wash person?..... there is no discount on this either.... Place is turning into a low end salon very sad .....

The best massage I have ever had, from Jamie. I will be back, and recommend anyone request him for…read morea serious massage. Your body deserves it. Good vibes all around.

I had a horrible experience getting my waxing done here. The lady doing the waxing was sloppy and…read morein a rush, which made the whole process very uncomfortable. She got wax everywhere including the massage chair because of how messily she was applying the wax. She also had someone helping her out who I don't think had any experience with waxing given the way she needed constant guidance on what to do. She and her helper kept roughly yanking off the strips repeatedly, leaving several painful bruises on my arms and legs. I have been regularly waxing for over 10 years now and I am very used to the pain/discomfort/slight bruising in the aftermath, but this was not normal and was by far the worst experience I have ever had.

Left a review on google, but now leaving one on yelp because the owner copied and pasted the same…read moreresponse to both me and my friend that makes their reply not authentic at all. I thought I was going to receive a facial, but the lady did no extractions just poked my face a couple times after claiming I had acne and desperately needed a microdermabrasion done. She massaged my face with moisturizer for 20 minutes and then left the room for 25 minutes while she put on a face mask on both my friends and I's face. Both my friend and I did not feel that the service was worthy of an extra tip added, so we were going to leave. As we were leaving both the owner and another lady were like "wait what about the tip?" They then proceeded to come out from behind the desk and claim we can't leave until they see they receive the tip through venmo. We were both so confused because we said we would tip when we leave through venmo. All in all, I do not recommend this place whatsoever. They were so pushy with their services.

First of all copying and pasting responses does not make your company original. It actually makes…read morethe comment less valuable. Tipping is optional something your owner needs to get through her head. I've never wanted to leave a place so bad. Moisturiser facial is what they should call it. Literally got paid for someone to massage my face. Paid extra for zero extractions. Like actually. The way both the ladies pressured for a tip is ridiculous. I do not recommend this place to anyone. Check the reviews on google to see how other people have had similar situations with this place.