I paid hundreds for a LASIO keratin treatment and this was honestly one of the most ridiculous experiences I've had. From the moment I walked in, this stylist/owner told me he has the answer to "fix" my hair when I didn't ask for any advice and started telling me I was using the wrong shampoo and conditioner. I explained multiple times I had come in quickly and didn't style my hair much because I was literally getting a keratin treatment. That was ignored. He kept overriding everything I was saying. He even tried to say my regular stylist (who is actually the best I've ever had) was doing my cut wrong, without knowing anything about my hair history or that I've been growing it out from a bad cut while traveling. So either he didn't understand the situation, or he chose not to listen, neither is acceptable. The first treatment didn't work at all, so I had to come back spending another few hours in the chair when I'm already very busy. Literally no apology just trying to flip it back that it must be my fault or that no one else ever had has this type of issue. Second appointment, same issues. Not enough product, not close enough to the root, not properly passing sections, and then skipping the ends because he decided they were "already straight." They were not, they were puffy. The only reason the top ended up even close to acceptable is because I had to micromanage the entire appointment and repeatedly tell him what to fix. Either the technique wasn't correct, or he ignored direct feedback in real time, again, neither is acceptable. He kept framing everything as me being "picky," even in unrelated conversation (like what bars I like). I'm not picky, I have standards. There is a basic framework for how things should be done. A martini follows a method. A keratin treatment follows a method. You don't freepour and expect a precise result. ESPECIALLY when the client has been doing this for 20 years and knows her own hair. So either he doesn't follow a consistent process, or he dismisses clients who do, both are a problem. At one point he was arguing with me about women's rights experiences globally while actively not listening to a woman sitting in his chair explaining what was happening with her own hair. The irony speaks for itself. When I raised issues, it was constant deflection. "Maybe it's your hair." "Where did you get your last one done?" Just question after question instead of fixing the problem. He even said, "see, it's straighter now after the clarifying shampoo," implying I must be wrong, when that had nothing to do with it. The issue was that it wasn't sealed properly. So either he doesn't understand what actually causes the result, or he was trying to shift blame, neither builds trust. Now I'm home and the ends are still puffy. Two long treatments, and I'm left with some of the worst results I've had. And now I've had two aggressive treatments back to back, so I can't even redo it for at least another month without risking damage. This whole experience felt like dealing with someone who thinks they know what they're doing but isn't actually executing properly, and then argues instead of listening. I fully expect a response here deflecting everything I've said with some kind of "rationale," because that's exactly how the entire appointment went. I came in expecting a professional service and instead had to oversee the entire process myself. I would not recommend. read more

I'm sorry but I should not have spent my money here. The workers were nice, and the salon was clean, but I could have done better hair and I'm in highschool. read more

I absolutely LOVED getting my hair done with Anna at salon VMS. I got highlights and she made the entire experience so enjoyable and gave me exactly what I wanted!!! I will most certainly be back. Thank you!!!! read more

Lidiya gave me a fantastic trim and highlights! I am so happy with the results and will definitely be returning!

I just got my hair cut here. I'm not by who; I didn't catch her name. But there were a few things I really didn't appreciate. She kept telling me how to wash and treat my hair, which some people might like but I am not a fan of. My biggest frustration, though, was when she went to blow dry my hair. I do not like the round brush (also an unpopular opinion). I don't like how it makes my hair look. It always ends up frizzy and I end up looking like Toddlers in Tiara's. So I asked her not to use it. She was very confused - like she did not know how to dry hair without it. Then she started using it anyway. I had to ask her to stop, at which point she gave up. I then had to explain to her that I still wanted dry hair, just not with the brush. She still didn't get it. So I left the salon with half wet hair in 30 degree weather. These are probably instances that are particular to me. My overall frustration stems from not being listened to. I also just don't really care for the cut. I don't think it was worth $83, although it is relatively affordable for the UWS. read more

I was able to get a last minute appointment for a cut and color. Because I had lost some weight, my cut was simply unflattering to my facial shape and I just looked helplessly at Lidiya. She knew what to do! She gave me soft curls around the face with long layers and fixed my awful home dye job the best anyone could be reasonably expected to. I got So many compliments from my students. You know 3rd graders will tell you the truth and they all liked the cut. Thank you Lidiya! I will be back! read more

A cut above the rest! I recently had the pleasure of experiencing the best haircut I can remember, all thanks to the unparalleled skill of the incredibly talented stylist, Vlad. From the moment I stepped into the salon, I knew I was in the right place. Vlad's attention to detail and passion for his craft were immediately evident. He took the time to carefully listen to my preferences and concerns, ensuring that he understood exactly what I wanted. I couldn't be happier with the experience and haircut. This is my new go-to salon. read more

Follow-up: Since writing my original five-star review, I'm even happier with this salon and Vlad! He's now cut my hair twice and I've gone to him for two keratin treatments -- all with beautiful results. Vlad is a lovely guy, listens, is patient, and is just an all-around pro. Highly recommended! read more

Great service very flexible on schedule. My stylist was great my hair is long and layered. Did a wonderful job of shortening it. Price was reasonable definitely recommend. read more

Most amazing salon. Went for my first time recommended by many friends and my sister, was so happy with my cut. Vlad was amazing, service was top notch and I was so relaxed. 10/10! Will be my new go - to! read more

I was looking for a salon near me as I had never gotten a cut in NYC before when I found Salon VMS online. I got a haircut (layers) with Vlad a month ago and had a wonderful experience! It's clear he knows what he's doing, and is very friendly. Totally recommend! read more

Hello everyone, I usually don't write reviews unless it's really necessary. I really like the service that they provide. I got a haircut from Anna and she's amazing, she really knows what she's doing and also most importantly, at least for me, her costumer service is on point. I really really recommend, it's a must try. Thanks read more

This is my go-to salon. Anna is a skilled stylist and styles my hair to match my personality. After my visit yesterday, as soon as I walked through the entrance of my building, both doormen said, "Wow, your hair looks great!" The salon is spotless, comfortable, and NEVER crowded. I've never been kept waiting, and the staff, Samantha (the lovely receptionist) and Anna are welcoming and friendly. And my single process stays fresh for much longer than at other salons I've been to. If you want a salon that feels like you are getting your hair done by your personal stylist in your own living room, hurry to Salon VMS. read more

I've been going to Salon VMS for about a year now and I am continuously impressed by the care and attention to detail that I've been given by Vlad and his staff here. They want to make sure you feel and look beautiful when you walk out the door. I have fine hair that requires a technical cut and gentle processing to achieve the sunny blonde I love. Look no further than Lidiya for color, she is a miracle worker. Thank you Salon VMS! read more

I was referred here by my best friend and Im so thankful I was! Paige was BEYOND wonderful! Not only a talented stylist but a warm person! The salon itself is gorgeous and very clean. I have been on the hunt for a salon/stylist in the city for the past four years and I feel like I finally found my spot/stylist! :) I will absolutely be back! read more

This is a great salon and Vlad gives amazing haircuts. Well worth it. The salon is new and very well appointed in a good location. read more

Love, love, love this place Anna was wonderful. She listened to what I wanted but also made a lot of really great suggestions. I was able to book an appointment same day and the prices are pretty reasonable for NYC. All the employees were very kind and accommodating. As a blonde I've had a few bad dye jobs at other salons and they really know what they are doing here. I got a balayage, cut, and conditioning treatment and my hair looks so healthy and full it's literally a total 180. Definitely a hidden gem on the UWS. read more

This is a wonderful salon. Thankfully my stylist from a different salon moved here. It is clean and comfortable and a very peaceful environment. Sally has been cutting my hair for almost 15 years and she always does an amazing job. She's patient and takes her time to make sure she gets every hair the way she wants it. I love coming to this new salon and the owner, Vlad, is very welcoming and pleasant. So happy to have Sally here. read more

BEWARE: Worst haircut in my entire life. All ragged. I wager she never cut anyone's hair ever before. Random slicing. Left a mess! Talka talka talka selling product. Disregarded picture i brought to show. read more

I've been customer of SalonV VMS since the day it opened. My stylist Vlad, gets me & my hair. Couldn't be more satisfied with service, finished look. The salon is beautifully designed, immaculate, which adds to the overall feeling! Thank you, Vlad. read more