This was honestly the best experience I've had in the U.S. so far…read more Even though it was my first time going to a hair salon here, everything turned out exactly the way I wanted. Everyone there was so friendly and supportive, and the atmosphere felt like a small family. Overall, I felt really comfortable and truly enjoyed my time here. I absolutely love this place

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

Hannah is amazing, she listens to what you want and understands that you know how your hair works…read moreand what works best for it. She takes her time to be sure you are 100% satisfied with your hair before you leave the salon. I wear my hair short and am always concerned if a person can cut it correctly. I have no worries with Hannah, she has given me the best haircuts I have had in years.

DREW gave me the best service and the haircut of my dreams! If you're looking for a Butterfly…read morehaircut or amazing layers, she's your girl!! It's so hard to find a trusted hairstylist and salon, so if you're looking, look no further! She's the one! Also my husband and I absolutely love ALL AVEDA hair products, since they are very clean and acne-safe! 10/10 recommend.

Thank you Kathleen I couldn't be happier with the Keratin…read moretreatment especially now in this hot and humid weather!! You're the best. I'll be back.

First time here. Only had about a 10 min wait, washed hair and cut it. No complaints would return…read morefor sure

Went in for a trim a couple weeks ago, and I've been meaning to write a review. I have to say, Gita…read moredid a fabulous job. I Went in feeling a bit shabby and left feeling pretty. Highly recommend!

I've been seeing Jenna for almost 6 years now and I could not recommend her more highly! She really…read moretakes the time to listen to my preferences and help formulate the perfect color and cut to give me what I want. The salon itself is always nice and clean, very relaxing vibe that is not too loud. I recommended other friends and family to Jenna and they have all been pleased with their experiences as well!!

I made a last minute same day appointment. Jenna did an awesome blow out! She is so sweet and such…read morea pleasure to talk to! It was fast fabulous service and a clean beautiful Salon.

I liked my hair after but my hairdresser was silent and judging. My hair gets very tangly after…read morewashing it and she did wash it. Elana,(my hairdresser) looked at me with a concerned look.She said, " Fo you brush your hair everyday?" I said yes. She said," It's really knotty." I won't be coming back.

It was only a hair cut to start! I had been to 3 salons prior to coming to Salon Bliss. My hair was…read morea complete mess and Sophia cut it beautifully! Sophia knows what she's doing and she does a great job! My next trip is color! Thank you Sophia!

This is a five star salon!…read more They fixed my haircut, Davina is very talented. I appreciate their attention to detail, you'll walk out happy with their work.

I have been seeing Diana for years and I refuse to go anywhere else. Even after moving an hour and…read morea half away and trying different salons closer, I can't beat the quality of my hair and the happiness I feel when I come to runway. I truly cannot recommend them enough. They make you feel like family and leave feeling like a supermodel. 10/10 all around. Adore every single human in this building and am in constant awe of their talent.

I am always ready to try new stylists, because for one thing, I have difficult hair and I'm never…read moresatisfied. I happened to notice a mutual friend posted about her stylist, Mark doing her hair, which it's always very nice and unique. And that's what I'm looking for. I generally stick with my same stylist that I've had for years, even though he's an hour away. I do jump around on occasion for change plus for the convenience of not having to drive so far. But it seems, once I found Mark, I've been going to him on a more regular basis. I'm always a last minute person, I can call the day of, and they find a way to fit me in if not the next day. The staff are all wonderful and accommodating. They are a family/team you could see the morale is high in the salon, as well as they are professional, yet personable. Mark listens and is open to understanding what I'm looking for, he takes time to look at pictures that I have as well as pulls out pictures of his own. He is up-to-date on the styles, offers suggestions, he is the first stylist that finally dealt with my impatient self to allow me to grow my hair out. It's working, all my friends have complimented me so far. Anyway, whether you see Mark or you see Wayne, or you see any of the ladies there you will not be disappointed. Oh, then you have Gina who takes you back and does your wash, she's beautiful and a lot of fun. Check them out.

Why didn't I go here years ago!! Mark is awesome and everything about this place is so…read moreprofessional and top quality. I was going to a salon for many years for hair color and cuts but they switched products and it was drying out my hair so badly that I started coloring my hair myself. And believe me - I don't know what I'm doing. A friend of mine suggested that I try Mark and I am so happy I did. He knew what color would match well with my look and how to give me the cutest style. It's 2 days later and my hair feels healthier than it's felt in years.

I make appointments there for my elderly mom and all the ladies at the Rochester location take such…read moregood care of her, not only while she's in the salon for the service, but they go out of their way to make sure she gets in the right Uber when she's ready to go home. Today, Erica was the only one working the front desk and she even stepped away to go outside to flag down the Uber and check the license plate to make sure it's the right one. These are the customer delights that make them a wonderful place! And, most importantly, my mom always loves her hair when she leaves :)

I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.