amazing staff and amazing quality and amazing food Such a unique place has amazing drinks Zulema is so nice read more

Every time I order online, they forget a single item every single time every fucking time. And I can't figure out how to get my money back for it. Call the store and it's a busy signal. read more

I stop ordering each time & will try again in the future hoping things will be different. But it NEVER changes. They don't read special instructions. NO JALAPENOS doesn't mean a mound of jalapeños all over the order. Ordered 4 8oz mild salsa and only got 2. That's $16 out the window! There's always something missing! I think this is really our last order! I would NOT recommend ordering here. No working phone number to call! read more

The food is good if they get the order right . which has been never. It comes messy and they're always missing an item. Because I like them I give them the benefit of the doubt, but I'm telling you their delivery is horrible. And when you try to contact anybody, you get a busy signal or a number that sends you somewhere in New Haven, Connecticut. And it's not even Salsa Fresca. It's some bullshit deal on getting a gift cards. I am not fucking happy! read more

The woman making my burrito spoke zero English. Zero I promise I am not exaggerating. read more

Only good things to say about this pleasant fast food Mexican eatery which is clean and the staff are friendly and helpful - portions are generous - I ordered a build your own bowl for $15 or so and it was excellent. A side of chips and guacamole (a little bland but fresh) and finally I note that the establishment is clean. The staff take care of this restaurant. read more

TOTAL DISASTER. Placed order online for delivery through Uber Eats. Burrito for $25 was not made to order. They were out of ingredients so they substituted without letting us know. Then they left the soda they charged me for, out of the bag, so the Uber Driver couldn't deliver it with the food. Called the restaurant 4 times to get it sorted out. Won't be using them again. read more

This has been a go to spot since it's inception. No more. The food has gone so far downhill I will not return. Made my wife a little ill. So bummed as a few years ago the food was terrific and I was a huge fan. Loved that they even offered habanero salsa. Had the Mexicali Blues Burrito and the chicken bits were super hard and hardly any. Nothing seemed fresh. Hopefully they will get it back together and improve the quality. Until then, I'll be going elsewhere. Cheers. read more

Just got a burrito that was literally the size of my thumb. Not an appropriate meal for an adult, this size of their burritos are better fit for a toddler. When I called the guy asked me if I ordered a small. There was no options for sizes when ordering online, but even so I paid $9 for a burrito, and if the size I got was what a $9 burrito costs, then it's a complete rip off. ONLY reason they got 2 stars instead of 1 is because they were willing to refund me and the 2 bites of the burrito I had were actually delicious. read more

The location is crawling with elementary school kids running through the plaza and in and out of the location. I ordered a chicken burrito, the person making the food was very light on the toppings. The check was cut into cubes, cold, and hard. The burrito was very poorly put together to the point that I needed to ask for a bowl because EVERYTIME I bit into it pieces of food would fall all over the place. Not a good experience. Would not recommend this place. read more

Tasty food but somewhat inconsistent. Some days the bowls are amazing, and others they're not so great. Last time I got a bowl the tofu was so oily it hurt my stomach for the entire night. Other times it's been perfect - hard to tell. But decent reasonably priced option for takeout in cross river. Went here because they have vegan options. read more

My son and I really enjoy this place. The prices are fair, people friendly. It's a decent option for a quick meal.

Normally I love this place. Food is great and everything but I will say the past few times I order dinner from here there was a server who was very unpleasant. I work near by and make an appearance here often and it surprises me that someone would be so rude or inconsiderate. I understand people have bad days sometimes but this has been consistent almost every time I've come since I've noticed a few weeks ago. Anyways, I know these are trying time but I feel I should speak up. I hope your experience is better than mine!! read more

Ordered chicken quesadilla online for pick up. Got home with order and they put salsa on it. Which was not asked for. Made the food completely soggy. Ordered a bowl with guacamole and they put tomatoes on it. Again not asked for. What is the point of ordering food when they don't listen and put whatever on it. read more

The food tasked pretty good but the ingredients were what made the meal the best. They use the basic ingredients as opposed to adding in loads of sauces and flavoring to cover up the main ingredient's taste. Also love that they have Boylan's as their soda. read more

Love you guys. Love the food when I'm in the mood for a quick quasi Tex-Mex fix. Love that my son gets a meal for $5 with student discount. HATE that you deliver, but 6.2 miles is too far. Oh well, guess I'll have to give my money to someone who delivers from Bedford hills, KICHO... Which is .8 of a mile closer. Won't name names, the young man was very polite... But owners take note: if 6.2 miles is too far, why offer delivery? Guess I'm getting my sushi, NOT my burrito on tonight!! read more

We are fairly regular customers at the Freedom Plains location. Food seems fresh. It is very tasty. Serving sizes are better than average. I can feed the family, two children & two adults, without breaking the bank. Service at this location is better than average. There was one sourpuss but she must have moved on because we haven't seen her in quite awhile. I dislike that the tip option comes up at the time of payment. The place is not a sit down and get served place. If I saw someone wiping down tables or sweeping a floor then maybe. The only reason for a four star rating is the reward program- the regional manager explained that the company hired to run it was a total disappointment and that the new program should be in place by the end of April 2019. If that proves true and all my points transfer then I will upgrade this score to a 5 star. read more

Came in tonight with the troops for dinner. I previously reviewed the branch in Bedford Hills....where I couldn't get anyone to take my order after standing in front of the counter. Tonight was Salsa Fresca's redemption. The guys behind the counter greeted us and assembled our food promptly and cheerfully. Everything was good, from fresh chips, to tacos, bowls and even the Boylan's soda from the machine. Points for having soda with real sugar. And the Pico de Gallo was gooood. I tend to use the quality of the Pico as a benchmark of salsa quality; theirs was among the best I've had in a while. Definitely coming back. read more

So good! Really fresh ingredients, consistently good and love the mixture or layering of fillings in the Signatures so that you get meat, cheese, red onions or whatever you have ordered all the way through to the end. They must make the taco bowl shells fresh throughout the day because they are lightly crisp and warm, I haven't had a soggy one yet. The lemonade is made with cane sugar and is just right. Nice to have delicious fresh mex close to home! read more

The food is decent, but the surcharges for basics is simply obnoxious. Charging as much as they do for guacamole, I expect a full bowl and additional chips, not a tiny shot-glass size lidded cup with nothing else. read more

For those who don't know the concept, it's like a Subway for Mexican food. You chose the wrap or bowl, choose the protein, add toppings, and yum. Not fine dining, but excellent at what they offer. Good food at a good value, and made exactly the way you want it. I enjoy the fact that there are two different non-meat options - a sauted onion mix, and roasted vegetables. The people who work there are incredibly friendly and helpful. read more

I have been a regular customer from the start. Love the place and the good folks that work there. That being said, I have noticed some changes of late that are disconcerting. MGMT TAKE NOTE: 1. The food is always COLD when served. Can't be up to health code temps. (I get that some of the food is supposed to be served cold.) 2. Chips in the bags are ALWAYS stale. Need to find a way to keep them fresher. read more

Overall, I have to rate this at least 4 stars. Their portions are large, food is fresh, and service is fast and efficient. The food is quite flavorful. The one thing I have a hard time understanding, is their salsa! Their salsa is unbelievably bland and tasteless. It is not difficult to make a delicious salsa-they need to season their salsa with salt and more flavorful ingredients. All of their salsas taste watered down and have no flavor whatsoever. Their queso, on the other hand is like crack! It is absolutely delicious, and dangerously addictive. Please work on the salsa!! You guys really have something good going!! read more

Ok keep it simple but good. Nice simple idea, no frills. I wish they had a few more burrito options but still solid! Also the staff is super friendly. read more

Awesome food, awesome service and always with a smile! The regional manager Sarah is a peach....love her!!!

Came in today for cinco de mayo and was pleasantly surprised! The employees were very welcoming and friendly, the space was clean, and most importantly the food was super tasty. They serve a fat, tasty burrito for an affordable price, and the burrito bowls are served in a fried taco shell and it's just so yummy. Will certainly be back. Feliz cinco de mayo amigos read more

Really simple , fresh, clean food. A no fuss menu. Love the bowls!

We ordered catering for my birthday. 15 people fajita catering. We received EVERYTHING we could possibly need. The gentleman at the store even loaded our car for us. Our friends went for thirds and everyone was satisfied , even our vegan friend! Will highly recommend and order again! read more

I ordered a chicken salad with everything (having to pay $2.50 extra for sour cream and 'guacamole'). When the food arrived at my house, I was very disappointed. I received a cardboard bowl filled with inedible rice, a few pieces of lettuce and NO chicken. Having eaten at least 1000 salads in my lifetime, I know what a salad is and assumed that the restaurant got my order wrong so I called them. The gentleman at the restaurant told me that a salad with everything is the same as a bowl of rice with everything. Sorry, but this definitely was NOT a salad. It was a glorified bowl of instant rice that tasted HORRIBLE. Rather than try to make things right, they insisted that what I received was indeed a salad. Therefore, they not only lost a customer, but they also received an honest Yelp review. I will never eat here again and I would not recommend this restaurant to anyone. You'd be better off ordering Taco Bell. read more

I went there expecting and average meal. When i got there i was greeted happily the food looked amazing and it was. The food tasted fresh and cant wait to go again. The service was also great the employees were on top of everything and had smiles on there faces the whole time. In all it was great food and a positive and comfortable atmosphere! read more

Went to this restaurant for lunch while I was visiting family in Cross River. I ordered a Pork Burrito with yellow rice and black beans. They added a sweet and spicy sauce for the pork which gave it some "kick" to the flavor. The food was quite good. I live in Florida and really enjoy good Mexican food so I would recommend this restaurant. The prices are reasonable and staff is very friendly. Also I really enjoy seeing restaurants that are environmentally friendly which is something that I support. read more