First timer and probably won't return. Clean dining room, good service, friendly staff, the salad was great, but the steak was very disappointing. It was cooked medium rare but it was tough as nails and didn't have much flavor. read more

Saltgrass Steak House - Wagon Boss 8 oz Center-cut Top Sirloin $22.99 with smokey mac n cheese - It was alright at best, not impressed. - Steakhouses Near Me - Port Arthur, Texas

1-Star Review I rarely leave negative reviews, but this experience was too disappointing not to share. I ordered what should have been a simple soup and salad--hard to mess up, right? Unfortunately, they managed to do just that. The "potato soup" looked more like yellow curry and had a strange texture. I bit into a chunk that felt like a soggy chicken nugget soaked in cream--absolutely inedible. I had to spit it out in my napkin. The server later claimed it was unmelted cheese, which was honestly even more concerning. The salad wasn't any better. The dressing had what I assume were homemade bacon bits, but they were rubbery, flavorless, and downright gross. We also ordered brisket queso, which never arrived. When the server finally came back--after my partner had already eaten half his meal--I let her know and asked to have the queso removed from the bill, which she did. To her credit, she also removed the soup from the bill, but the service was inattentive, and the food quality was unacceptable. Unfortunately, we won't be returning. read more

I come here mainly for happy hour during the week. I prefer to sit at the bar because the service is faster than the dining room and the bartenders are very attentive, especially Arron. Their food is usually great and well seasoned. My usual drinks are the jalapeño margarita and white cosmopolitan, both with cranberry sugar rim. They are the best in town! Happy hour is Monday - Friday from 3pm to 7pm. Ask for Arron if you sit at the bar. He makes the best cocktails and has a good sense of humor! read more

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I must say this was one of the best dining experiences that we have had this month. Trey our server was very knowledgeable of the menu and gave excellent recommendations. He was very attentive and made our dining experience memorable. We will be back!!! read more

Great food and service. Ambiance is really nice. There is also a private room available. I enjoyed the Porterhouse steak cooked to my liking(medium rare). Waiters and waitresses are kind and courteous. read more

Treat handicapped people with respect. I ordered from my truck in the parking lot to give me time to get in. Entered & was ushered to the end of the bar. Made it. Order was 28,gave the server 40 and began exiting the restaurant and the bar tender came towards me stated you still have to pay for that food. I had & i was very upset . Eight dollar tip to a good server. Get a new job to the rude bar tender. read more

Rarely go out to eat these days. Took a chance on Salt grass Port Arthur for our anniversary tonight. It was perfection! Brody was totally on point. Attentive but not hovering. Sweet and courteous. Food was delish. May have to come back more often! read more

The foood is good but the service is horrible, every time I come to pick up a Togo order it's always a long wait time I've sat heree for 30 minutes for an order that should've been ready at 4:46, the kitchen staff ignores you. I asked to indivdua how much longer for th order and both asked me to ask someone else. No one ever takes initiative and I'm a dasher, my income is earned by on time service. Why is this always an issue read more

We had a party 8for dinner. We had good food, and Great Service from Audrey. She was fast, accurate, and extremely pleasant. We will come again! read more

Trey was my server and he was so polite, professional and attentive. We enjoyed our food and will definitely be back.

This was my first time going to Saltgrass and I had an awesome experience thanks to our server Treyvion. His service was 10/10. He was friendly, attentive, and made sure to answer any questions I had without missing a beat. He really made me feel comfortable and taken care of the entire time. I'll definitely be coming back. Highly recommend! read more

I almost gave up on Saltgrass due to a previous experience at another location in Houston about 2 months ago. Me and my husband decided to drop in on our way back to Houston and I'm glad we did. Our server Treyvion was quick on his feet, attentive and friendly the entire time. I'm very particular about how I like my steak cooked and for the 1st time in a while I didn't have to send it back. 10/10 highly recommend. read more

The environment was very nice and welcoming. We got seated within 3 minutes of entering the restaurant. Our server was very kind, knowledgeable, and detail oriented when it came to the menu and recommendations. Food was good. I would definitely come here again and would recommend others to stop by. read more

Saltgrass Steak House - Cajun shrimp ribeye. - Steakhouses Near Me - Port Arthur, Texas

The steaks are fantastic but the seafood needs serious work. Ordered the Steak and Gulf Coast Shrimp and it arrived with a strong smell of spoiled seafood. The shrimp were not properly butterflied or deveined and smelled spoiled. There is no excuse for that because it was 8:00 PM on a Saturday night and there were maybe 6 other tables occupied. The tortilla soup was lacking, mostly water with few tortilla strips and no avocado. The standards have fallen at the Port Arthur location, probably better to go somewhere else. read more

This review is solely based on to-go orders from the online portal. I've ordered from numerous Saltgrass locations. I have found this specific location does a great job of preparing the order correctly. I typically order grilled chicken breasts or salmon (or both). Customers always seem to like it. The three sides I typically order are mashed potatoes, green beans, and mac & cheese. You get to choose two in the family packs. You also can order either a Caesar salad or dinner salad w/choice of dressing. I'm typically ordering for pickup during the early lunch hour. They are really good about having it ready when requested. I typically order online and pay in the restaurant so I can get my LSC points. My one complaint when ordering online is there is very limited space for comments. I typically have to request serving utensils while I'm in the restaurant simply because I run out of characters in the online portal. This is no fault of the restaurant but should be addressed by Landry's corporate offices. Bottom line - Good service and good food when ordering online. I've ordered from them many times and have been very pleased. Bon appétit, y'all. read more

I made reservations for Thanksgiving dinner. After we were seated we were told sorry all out of turkey! What? I got a notice everyday from Saltgrass showing open for Thanksgiving make a reservation for turkey and all the trimmings. At no time was I told first come first served. So disappointed and what horrible planning. The server was excellent and the food was good like always but it was NOT what I reserved a place for! Will not do that again. read more

So normally we have a very pleasant experience at this restaurant. That being said, this trip was terrible. Trey was our waiter and we saw him very few times. We waited at least 10 minutes before being greeted. Another 10 for our drinks and then had to pull a different server to check on appetizers that were Luke warm at this point. He didn't know which salad went were and completely messed up one of our party's order. I heard what she ordered and he brought her a completely different steak that wasn't cooked right either. My salmon was also under cooked. We did speak with whichever manager was on duty tonight and she removed the incorrect order from our ticket and promised to check back in. We never saw her again. We placed a to go order and asked for the ticket and waited another 20 minutes to be checked out. The restaurant had maybe 3 tables when we walked in. This was absolutely unacceptable and honestly 2 stars is pushing it.​ read more

I ordered a full rack with Brussels sprouts and herbal rice. They were a perfect combination. The ribs were super soft and tender, and just the right amount of sweetness. I sometimes hate when there's so much sauce that the sauce covers the taste of the meat. This didn't happen. I think the sprouts were caramelized because it had a slight sweet flavor to it. It took a while for the food to come out, but it was well worth the wait. read more

Saltgrass Steak House - Full rack, brussel sprouts, and herbal rice - Steakhouses Near Me - Port Arthur, Texas

so I had previously left a review on "google" about the horrible service of this restaurant. I gave it about a week or two and decided to go back Jan 29 & 30 and it went well. I dined in and no issues so I went back Jan 31 and ordered an appetiser, steak and drinks. Then the main course to tool a while so when it came out I asked for it to be put into a to go box. Approximately 20 minutes went by i paid my tab and went to the back entrance to the kitchen to ask for me steak and they told me they would bring right out. another 10 minutes went by tired of waiting I got up and left. read more

Always poor quality food and service. Mixed drinks tasted like it came out if a bag or maybe an icee Witt a pinch of booze. Everything overpriced read more

The food is good, but the wait is ridiculous. Waited 20 minutes for a glass of water, another hour and half to get the food. This location has always had poor quality service and extremely long wait times. Disappointing. read more

The food was meh. The produce and dairy in my salad were soggy and kinda old. The steak was good, but a little bland.

"The food was delicious and I really enjoyed the atmosphere. I'll definitely be back!" Family Friendly and Grason you're the bomb dude. Keep up the good work!!! read more

I am still surprised that the Nederland/Port Arthur area got a Saltgrass but YEAH for the booming chemical plants i guess ; ) Anyhoo, my family and I had good experience here and I'm glad because it was families first time trying this chain out. Our server, Logan, was great; very attentive and friendly. My dad decided to spurge and get the sampler appetizer and it was ok. Thoughts: Appartently the ribs were really good because my fam ate all of them (like 3 ribs) before I could try a sliver, the fried onions are a simple and tasty treat, the fried zucchini is on point (my fam's fav), the spinach and artichoke dip was bland and not tasty at all and lastly the cheese stuffed jalapeno and shrimp thingys were good and super cheesy but 4 is waaay too many....my suggestion: put 2 or 3 MAX and add just 2 or 3 plan shrimp or just add 2 more ribs....just saying : ) On to the main course....my laredo lunch chk was delicious! Mom's lunch fried shrimp were really tasty as well. ( Note: she was a little nervous about the description saying "spicy fried shrimp". The actually fried shrimp are not spicy, they serve 2 YUMMY spicy dipping sauces on the side that can make them spicy, just an FYI for those not so spicy aficionados). Both my dad and Uncle ordered steaks and both were satisfied with their dishes. An overall good experience and glad we went. I was pleased that they offered a lunch menu daily until 4pm which offers smaller portions for those with the not-so hefty appetite. My fam was also digging the good music. The honey wheat bread they serve is also very light and yummy so try a piece but don't fill up! Last thought......even though Logan was a great server, I wish he wouldn't have thrown my to-go box away, so soon, that I so stupidly left on the table. I know, I know, I'm a dodo and totally take full responsibility for my forgetful actions but I ended up noticing right when I was getting out of the car (which was only about 15ish minutes after we left) I immediately called up there HOPING he noticed it and put it to the side but I was sadly informed that he had just threw it away.**sad face** (Who I think was the manager) so kindly offered to replace it but I repeatedly declined; I did appreciate the offer though : ) read more

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I come here at least once a week. I'm a laundry's member. The incident described happened today but is indicative of other bad experiences here. This is just the first time I walked out and decided to post. 1130 the place was busy. Basing this off the number of people waiting for a table. Not off the number of full tables in the restaurant. I waited for five minutes. 4 servers looked right at me. Not a word or acknowledgment. Look if im gonna spend 60 dollars on lunch I can accept a wait. I get that. Getting utterly ignored is why I walked out. Other visits: the waiter brought the check while I was still eating. Then asked for payment while I was still halfway thru my meal. Several times I was "encouraged" rudely to sit at the bar bc "after all it's just you". As a whole customer service is so bad here. Skip them. Drive 15 min to Beaumont location where im at now. read more

Everything was excellent service food everything. It was our anniversary and we could not have found a better place. Made reservations and were seated right away and continuously checked on. read more

Ok spot, didn't care for green beans, and Long Island tea could have been stronger(a lot), but wedge salad was yummy! My hubby loved his New York strip, and baked potato. I would give it another try though. read more

Service started out ok till the waiter with his real Dirty Fingernails. He had the nerve to take my salad dressing out of my salad with his hands instead of just bringing me more dressing. My dr pepper had no taste. So i asked for water. He brought that. So My chop steak was dry. Asked for a manager. She came out not friendly and ask did i want something else. Her attitude told me no. She left the food there. Then i changed my mind cause i was hungry. Had her come back. Got chicken fried chicken. It was good. So when he bring the ticket the soft drink was still on their.Told him take it off. I didnt drink it i got the water.So unfriendly manager came back and said she couldnt take it off cause i drunk out of it. I told her i exchang 4water. She told me she could get me another one.I wasnt fixn to argue with her. I got the drink. Looked n it. It had no fizz. Was dark.Thats why it tasted off. I have never in my life had a manager tell me she couldnt take off my drink. My feelings was truly hurt 2nite. Never again and there was flies was on the table Customer service is always sorry. And that manager last night need some manager training. Salgrass sorry Service We Came a week prior for my birthday. We had a awesome time. Mitch the manager that night was awesome!! And so was our waiter. Prior to this we hadnt been back in two years. Cause of their sorry service. Now i see why. read more

Ordered takeout .. sat on hold for over 20 minutes then hung up and called back. Food was mediocre.. I ordered Salmon Oscar with fried asparagus , a sweet baked potato and a salad for starters. They were "out" of Cesar salad. My sweet baked potato had NOTHING on it not even butter (no cinnamon or brown sugar either) My Salmon was over cooked also with nothing on it , no lump crab meat or lemon piccata sausage either. No bread n butter in the To Go bag either . I was very disappointed . I'll be letting the "Landry Select Club" know about this terrible service read more

For lunch or dinner, I know I can consistently get a perfectly satisfying, flavorful meal here. I've never been to a Saltgrass anywhere else, so I have nothing to compare it to, but I'm officially sold, even coming from NYC. For lunch, the chicken Laredo- a thick, tender, grilled chicken cutlet topped with feta, cilantro and avocado, is a real winner. Start off with the spinach salad (served with fresh blue cheese crumbles, pecans, chopped hard boiled egg, and a perfect honey balsamic vinaigrette), and try a baked potato (I love loaded with everything on the side so I can do it myself) or steamed broccoli for an awesome meal. The grilled chicken sandwich is also a great choice- same perfectly grilled chicken with cheese and bacon on a fluffy brioche bun. Went in tonight to try it out for dinner and had the bbq ribs and grilled shrimp dinner. Ribs were perfectly tender, fall off the bone, nicely sauced, and the shrimp were very good as well (smallish, grilled nicely, tasted healthy... would even use as my whole protein for a healthy meal in the future). Coworkers and I have tried the burgers, salads, chicken fingers, cheese steaks, and Mac n cheese and everything has been to everyone's liking. Needless to say, the service is exceedingly attentive, drink refills are abundant, and even pickup service is available and super convenient (important for team lunch time). As a business traveler, I'm eager to report that this is an essential Port Arthur staple! I've just not yet tried the booze. Maybe next week..! read more

Saltgrass Steak House - Steakhouses Near Me - Port Arthur, Texas

Stopped for dinner the other day when was in port Arthur for business. It was a nice place and the steak was very good but a little pricey. Overall not a bad restaurant. Similar to the other steak chains like longhorn or outback. Staff was friendly. Food was good. Prices were on the high side, but ok for business travel. I'd go here again. read more

Saltgrass Steak House - Steak dinner. It was good! - Steakhouses Near Me - Port Arthur, Texas

I hate to give this place such a low rating, but I have to base it off of evidence from visiting and not just sentiment for other locations. I came out to get a few drinks and some food on a Wednesday evening. I normally would sit at the bar, but in this case the normal bar seating was full. I say normal seating because there was seating in the "bar" area, but it was a strange set of stools facing away from the bar and staring into some family's table. It didn't make sense to me. I sat at a booth. The server was prompt and attentive. I ordered up a margarita, and it came out faster than I expected. That was a plus, however...the drink was very strong. Normally, I love a strong drink, but this was to the point of being not made well enough to be easily drinkable. Being a sound drinker, I downed it anyway. Note: I did ask if they had Tres Generations tequila instead of Patron, unfortunately, they did not have it. I then ordered a salad, steak, baked potato with extra cheese and bacon, and a different drink. I asked if they had Makers 46. They did not. Again, disappointed, but I decided to get Makers on the rocks instead. When it came out, I was even further disappointed. The server had let the drink sit too long before bringing it to me, and the ice had all but melted away and diluted the drink. I drank it anyway, but things were adding up. I then ordered some water to drink with my meal. I sat with my watered down drink, and waited. Then my steak and potato arrived. Did you catch that? Yep, they had forgotten my salad. I was looking forward to that salad. The potato came with very little (as opposed to extra) bacon and cheese. Additionally, the server forgot my water so I was without anything to drink. I beckoned the waiter and told him to cancel the water and get coke instead. I also let him know about the missing salad. He was polite and wanted to know how he could make it right. I said, how about another Makers on the house after dinner. He agreed to that. Cutting the steak and chewing it up, though, was the biggest disappointment of all! It was BAD. It was tough. It was tasteless. It was definitely, definitely NOT worth the money. It cost $22, but was not worth even $5. Seriously, the steak was tough, had lots of fat, and I was not pleased, but I looked forward to my next drink. The server returned to tell me that he could not give a free drink, but he could give dessert. I didn't want to dessert, but I compromised. I said I'd accept free dessert and I'd purchase another drink-Frangelico on the rocks. The drink again sat a very long time and melted ALL of the ice!! All of it. Then the cheesecake came out. How do you ruin cheesecake? Well, I guess this place has figured it out. The cake had a bad, dirty dish smell. They probably didn't wash the dish too well and that transferred to the cheesecake. Man, seriously, I like Saltgrass. I like drinking. I like steak. I like cheesecake. This place, though, based on my experience, just had very poor execution. The server was nice, but it just didn't cut it. Not even close. Disappointed. read more

Their seafood platter was great! Hubby loves their porterhouse. Highly recommend if your craving for good food seafood or steak. read more

Saltgrass Steak House - Steakhouses Near Me - Port Arthur, Texas

Best in town! We had the stuffed jalapeños for appetizers and boy they were delicious! Not too spicy. Service was friendly and fast. This place in general is a nice family friendly environment. Their white sangria was to die for! read more

Saltgrass Steak House - Steakhouses Near Me - Port Arthur, Texas

Food was ok. The bar service pretty much sucks. She forgot to put our food order to go in and had to wait almost an hour for it. She blamed the kitchen. I do not recommend the fried shrimp. The sirloin was was pretty good. read more

Came here after a long trip on the road and was expecting a wonderful dinner. I guess my expectations were a little bit too high. I ordered a center cut filet and requested for to be cooked medium well. I got it for me closer to medium rare and I tried to eat as much of it as I could but the more I ate the rarer the steak was. I have already ate at least a third of it and couldn't take anymore, so I had to send it back into the kitchen which I really didn't want to do to get it cooked the rest of the way. So then results my salad was good, the bake potato is good but the steak was not where it should have been. I know I should have spoke up earlier when it first came to the table but I didn't, sorry, I am not a rare steak guy. Why the low grade, medium rare is a long way off from medium well, I would have taken medium for the steak, but if the cook is this far off, something went wrong. I told them about it, but that was it. read more

Saltgrass Steak House - Looks great, but just was not cooked enough for me. - Steakhouses Near Me - Port Arthur, Texas

It was my first time to dine at the Port Arthur Saltgrass location. Our steaks were good -- but an issue arose that has me puzzled. I relate my story so others will be aware and perhaps avoid a problem: We came with another couple to dine here; the wife is extremely sensitive to corn products. She ordered grilled asparagus as the side order for her steak... usually a safe bet. But halfway through eating her meal, she discovered a small triangle of fried tortilla chip on her plate (!) -- She inquired with the waiter, and come to find out, Saltgrass actually briefly DEEP-FRIES THE ASPARAGUS IN OIL before grilling it! ...in oil in which corn chips are also fried... We'd personally never heard of anyone using such a technique for a grilled vegetable... if anything, to hasten cooking, one might briefly STEAM a veggie prior to grilling. So a caveat to anyone who has food allergies -- we learned a new thing to ask: "Do you fry any of your vegetables in oil prior to grilling them on the grill?" read more

1. Compared to the steak that I had when this location had first opened up, the temperature (medium, medium-rare, etc) of the steaks had gone down. Not drastically. Just so-so much. I ordered a medium-rare and it came a bit of mixed-matched temperatures; the outside was medium to well-done, part of the inside was medium-rare while the other part of the inner steak was cooked rare. Maybe they changed the steak grilling guy or something.. kinda disappointing.. 2. Hostess was nice and accommodating. We were appointed to seat in the booth right next to the kitchen where we could hear 'bout everything in the kitchen. It was also Freezing at our booth. So that wasn't nice nor accommodating but as soon as my bf asked if we could be moved to another booth, the hostess accommodated his request in a jiffy. Now that's accommodating! 3. The sides were all wonderful especially the brussel sprouts. After tasting a ill-versioned taste of the brussel sprouts at J-so-and-so, I decided to give this place's brussel sprouts and what a wonderful decision it was. Even my bf (who was with me at so-and-so then) agreed. This location were one of the better Saltgrass locations in Texas as I have been to other locations here and there and have ran into bigger troubles with the temperatures of the steaks. FYI, I take into serious considerations on the temperature when reviewing steakhouses. (as you can see from my previous reviews on steakhouses.) read more

Two stars seems fair based on experience, never got to eat any food. Waited 15 minutes to get seated by snarky host, walked past half the tables still needing to be cleared. Watched three wait staff, walk up to us, then turn and leave. There were actually more staff then customers ( so not a short staff issue). No one offered a drink or a be right with you. Which is way the opposite of our Saltgrass experience from other locations. So we left after 20 minutes due to hunger, thirst and frustration. On a side note, we are normally, really good tippers and we just like to eat and leave, so, no turn over issues. read more

Really disappointed in how this restaurant has declined since it opened. Tonight my daughter and I sat for ten minutes before anyone even took a drink order. Waitstaff was everywhere and doing nothing. They looked completely lost and untrained. I didn't see a manager anywhere. The table Next to us got wrong food, I ordered prime rib and they didn't have any, my daughters steak salad tasted funny to her and she couldn't eat it. I had the Texas cheese steak sandwich which was unremarkable in every way. Waitstaff would bring food and leave the serving platters behind. One table had to grab their own drinks off the platter because staff forgot to give it to them. I saw other people complaining to waitstaff about their food too. I just couldn't wait to get my bill and leave. Looked like nobody new what they were doing in the whole restaurant. Hard to believe that a Tillman Fertita company would be run into the ground like this. Management should be replaced ASAP with someone who will be there, oversee operations and train personnel. read more