Had a service call today. Techs Saul and Leo showed up. They were very courteous and used…read moreprotective wear on their shoes to enter my home. The diagnosis was quick. They are knowledgeable and found the problem right away. I didn't feel like I was over charged or taken advantage of. Nowadays we need people like them. I will definitely recommend them! Thank you BLU.

Starting from Saul, Daisy and Leo provided excellent customer service. Leo (technician) was…read moreextremely patient, answered all my questions clearly, and explained everything in a way I could understand. The way he delivered the service was professional, friendly, and thorough. I truly appreciate his dedication and attention to detail--it made the whole experience smooth and stress-free. Highly recommend Leo!!!!

Showed up on time as promised. No stupid 4 hour window as other companies do…read moreTold tech what I needed and had it done quickly and efficiently. Even stayed with me while new thermostat was synced to internet. Price very fair for the work preformed. Wish every company did business like this

I don't write reviews often but these guys are worth the shout out!…read more HVAC replacement is not a fun process so it's very important to find a trusted HVAC company that you can trust and rely on. Luckily a good friend recommend Flow and I was overwhelmed by how easy they made everything. They weren't pushing me to buy expensive equipment like many others that had quoted me and were genuine with their feedback when I would ask if certain features or an add-on were 'worth it'. The crew did a great job on the install and cleanup and I have an amazing AC system that was priced fairly and works perfect for us! I couldn't be happier with the experience. Thank you guys so much!

I cannot recommend this business high enough. They were wonderful to work with from the…read morewalk-through of the project all the to completion. I had a two unit Heat Pump installed and am so happy with my purchase. I received three quotes when I started this project and this quote came with the best recommendations and also a fair price. If you are getting any sort of HVAC work done, you would be well served by giving Arctic Airflow a call.

We had a great experience with Gerry and Arctic Airflow. They installed a new AC unit for us. They…read morewere easy to work with, very responsive to questions, and competitively priced. I highly recommend Gerry and his company.

To save on heating costs, I hadn't used my furnace in several years (usually just wear layers of…read moreclothing to keep me warm when it's cold). This past winter was SO COLD, I finally decided to turn my furnace on, but nothing happened. I have a home warranty, so I called them & they put me in touch with Kool-Air Heating & Cooling. It was the night before Christmas Eve, so Salwan (Kool-Air company owner) & his son, Ali, came out the day after Christmas. My furnace is located at the back of my garage on a narrow platform ~9' above the garage floor; it's not easy to get to and there's only minimal space in which to work, with cross beams and rafters intersecting the area. It turns out my furnace was so old (original with ~50 y.o. house), several components had failed & the entire system needed replacing, which required approval from my home warranty company. Initially, my home warranty company denied my furnace replacement, saying it was too old (that's a whole other story). Over the following 5 weeks, Salwan continued to call the home warranty company on my behalf and eventually obtained approval to proceed. They purchased a new Lennox unit (which a neighbor who installs HVAC systems told me was a "really good furnace") and got to work. Because of the small work space, Ali did the bulk of the work, disconnecting & removing the old furnace and installing the new furnace. My house and the original system were so old that the vent and vent connectors did not fit with current standard components, so Salwan and Ali had to custom-make the fittings. For that reason, as well as the difficulty of working on the small platform intersected by beams and rafters, plus the heat (on an unusually warm day for this past winter), after nearly 7 hours, installation of the new furnace was not yet complete. Thus, Ali returned the following morning, working all day to finish installation and insulation of the furnace, thoroughly cleaning the area (including the complete platform) and the garage floor w/a vacuum, then installing and setting up a new digital thermostat. I love my new furnace. Fortunately, the weather has warmed up so I'm not using it right now, but I know that it's there in perfect working condition the next time I need it. Kool-Air Heating & Cooling is an excellent company. Being family-owned aloiws them the ability to offer customized/personalized service of the highest quality. Salwan and Ali are both extremely competent [Ali told me his dad has owned his own HVAC company both in their home country and here for (if I recall correctly) ~40 years, and that he has been working with his dad full-time for (I believe) ~8 yrs], thorough, and professional. Salwan is an honest and trustworthy businessman. My cost on top of what the home warranty covered was half of what I was expecting! Ali is reliable, pleasant (depite the heat and difficult working conditions), and persistent (kept working when he ran into trouble setting up the digital thermostat). My garage was left cleaner than when they began working. Equally important to their competence, both Salwan and Ali are very nice, and I felt completely comfortable and safe with them. I can not sing Salwan and Ali's praises enough! I HIGHLY RECOMMEND Kool-Air Heating & Cooling company to anyone who wants their HVAC job done right at a reasonable price by truly good people!!

I had a unit installed in August 2024 this was through my home warranty company cinch / Sears they…read morefound this company to install they did what I thought was a good job at first recently it went out on off on off on off couldn't get hold of this guy so I had to get a check $100 then I got a Lennox authorizer to check it $85 and a 4,800 bill if I want it installed and I might get some of it paid back after fighting the insurance and the contractor's license board or whatever nobody's answering at this phone there's no answering service secretary nothing now I might have to write a letter to courtesy and I'll send it to them certified so they know or I'll stick it on the door myself right right now I don't give him anything and when it was checked the piping upstairs was wrong someone was disconnected 619-865-0035

Three days ago, on one of the hottest days in SD, our AC broke. I blasted out some yelp messages…read moreto various AC repair businesses. Chris was one of the fastest responders with a very reasonable troubleshooting fee. He was at our house in less than 24 hours from my 1st inquiry. Turned out it was a bad capacitor and our AC was running fine as soon as he replaced it. We also decided to have him assess our other AC unit and to service both. He returned 2 days later for that work and determined we needed Freon in one ac unit which also had a soon to fail capacitor. He was very professional, knowledgeable and efficient. Plus, based on experience I felt like his prices were reasonable. In fact, we are planning to have him service our heater in the fall.

A leak in our A/C unit was coming through the ceiling and we were afraid the ceiling was going to…read morecome in. EVERY place we called was unable to send an "emergency technician" over for a week!! A week in summer without a/c with 3 young boys who sweat easily. Fun. Not to mention we were basing our assumption of the leak on a theory and praying that we were right and the roof didn't collapse on us were we wrong. I called Combs Custom Cooling & Heating. I'm so incredibly glad that I did! Chris came over the same day! He found the leak, repaired it, gave me a fair price, and explained exactly what happened. Truly, I can't recommend Chris and Combs Custom Cooling & Heating enough!! Thanks Chris!!!!

I have never used this company's services, but I had a concerning experience with one of their…read morevehicles today. A company van driven by a young female driver changed lanes without signaling and nearly collided with my vehicle. Fortunately, no accident occurred, but the maneuver appeared unsafe and could have caused a serious incident. I wanted to bring this to the company's attention so they can address driver safety.

Great service! Would recommend to anyone if they're looking for great fast service! Our downstairs…read moreAC unit was not blowing cold air and they found a solution instantly. Definitely would use them again.

Kyle and Rachel came highly recommended and exceeded my expectations. They were very communicative,…read moresolved my problem within hours during the heat wave, and charged a fair price (when other companies were quoting triple and suggesting I wait 3-4 days for service).

I originally gave Smith & Sons a positive review because I was happy with my HVAC installation…read more Unfortunately, my experience since then has changed my opinion. Two years and four months after installation, the system wasn't heating properly. Smith & Sons came out and determined that it was approximately 9 pounds low on refrigerant. I can't prove that the refrigerant loss was due to a faulty installation, but I think the facts speak for themselves. While the system was being recharged, I was standing with the technicians when one of them located what he believed was a leak at a connection. He tightened it and told me he hoped that was the source of the refrigerant loss. I later asked the contractor to document this on my receipt, but he refused and told me no leak had been found. I found this particularly troubling because I had personally witnessed what the technician did and heard what he said. Six months later, the air conditioning was struggling again. I emailed Smith & Sons twice asking for a quote for a leak test and received no response. I then called another HVAC company, which determined that the system was again low on refrigerant--this time by approximately 1 pound. They recharged it and added sealant to address possible small leaks. HVAC systems can develop problems, but losing 9 pounds of refrigerant just over two years after installation, followed by another loss six months later, is concerning. Even more concerning to me was the refusal to document what I witnessed and the lack of response when I later asked for help. For those reasons, I can no longer recommend Smith & Sons.

The question from YELP is "what went well?" Truly I would have to say EVERYTHING went well from the…read morefirst contact with the receptionist to the last minute when they drove out my driveway at 11:53 PM finishing the job. They were friendly & efficient. They explained everything that was going on and when something took a lot longer than expected, they explained WHY. The technicians, Milad and Henry we're both an absolute delight!!! Sometimes I have had technicians in my home that I really felt uncomfortable being around...to the extent that I asked them to leave.....NOT SO with these two gentlemen! They were intelligent, courteous, meticulous with their work ....and how they protected the items in my home. I truly give them a FIVE STAR recommendation!!!!! And being very candid, FREEDOM air-conditioning, and heating was not MY choice... I did not look them up in the Internet and choose them... they were sent by my warranty company. Over the last year, I have had some pretty rough technicians sent out by my warranty company for various repairs... and for the most part, have not been happy at all. I had one plumbing company I would not even allow in my house! SOOOO, I was absolutely delighted with the results from FREEDOM Heating and AC!

So far, and I will update this if it gets better, I would NOT suggest this company. Our home…read morewarranty sent them out. Friday, between 11-3 turned into Friday at 6:25pm. We didn't receive a post visit summary, receipt, nothing documenting the visit. All the sudden we have a note that parts have been ordered (last we knew, nothing was being done about our AC). The home warranty company couldn't tell me WHAT was ordered and Freedom is being unresponsive... Update: Got a call back. Funny how that works. Still got nowhere though - in limbo between them and home warranty...