It says a lot about a company when they're willing to be open during a busy holiday weekend like…read moreMemorial Day--and even more when the owner personally shows up to handle the repair. That's exactly what happened, and we're so grateful that Alex came out to help. He responded quickly to my online inquiry and was able to schedule a visit just a few hours later. Our guests at our rental property had reported that the AC was no longer cooling, so we needed assistance fast. Alex arrived with a smile and got right to work. He was friendly, professional, and genuinely pleasant to work with. It's rare to receive this level of customer service from a technician, especially on a holiday when most people are spending time with their families. He quickly diagnosed the issue and replaced the capacitor. He also explained that the new capacitor was made in the USA, unlike the old one that had failed, and that it comes with a 5-year warranty. I really appreciated his attention to quality and transparency. Thank you, Alex, for your outstanding service, quick response, and willingness to help on such short notice. We highly recommend your company and will definitely call again if we ever need HVAC service in the future!

Vladimir was a little late, but took care of everything. Very detail oriented and explained…read moreeverything to me so I could understand. Perk: took a look and assisted with troubleshooting my QuietCool system. Recommend Vladimir!!!

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

I used EzBreezy ...they initially forgot to replace the filters when they serviced my AC…read moreunits...mentioned that to the company and they immediately called , sent out a supervisor to replace the filters and even left a couple more replacements for the inconvenience...this was really great response to make sure the customer was fully satisfied...I will use them for future services!

Honest, transparent, responsive and professional. If you…read morereally looking for HVAC work Quality and value this is the one. Ed and his team were incredibly amazing they even care for all little details before, during and after the job . I am Totally impressed and satisfied highly recommend EZ Breezy.

It's been too long without writing a review of Carter Heat & Air. My fault! We always hope for the…read morebest when calling for service on systems in your house. But it's really rare (in my experience) when a service company not only exceeds every expectation but continues to year after year. Krystal is incredible and her attention to follow up and personal communication is the best I've experienced. My system is not new but we did have a new Ecobee thermostat installed a few years back. Huge fan of this company and I'd recommend to anyone! They installed it easily and works (worked haha) perfectly until we had an accident in the attic (by no fault of theirs) that damaged the wire leading to the thermostat. Billy shot right over and diagnosed the issue due to his electrical smarts (and that he can fit up in my attic the size of a mouse trap). Sorry Billy. With old houses and older units, like ours, sometimes rewiring can be really difficult and many times not the best solution. Which was the case in our situation. Instead, the best fix for the wiring issue, was no wiring at all. Thank you technology! Billy suggested installing a wireless remote transmitter on the furnace that could talk to my favorite Ecobee thermostat. Simple solution to an old house problem. The system is up working properly now and it was all done quickly and with no stress. How many times can you say that with a non functioning system in an old house! From the techs and their attention to detail and Krystal and her epic work and customer support, they have my business for life. Feel free to reach out if you have questions or want a more detailed account of my experience with Carter Heat & Air. They 100% deserve a huge shoutout!

Went back to these pros a lot in 2023!…read more --A new system for my mom's house --Preventiive maintenance services for current systems in various family members' homes. Chad, Cristal and road tech crews remain the bomb HIGHLY recommend

I thought Comfort Bro reviews were fake because they were so highly rated…read more Then I got a couple quotes... Their service was great, uniquely offered rebuilding only part of my HVAC that had failed, and was half the price of ASI and Allegiant. Action (sells through Costco) was the only close price to Comfort Bros.

HVAC man came to House and d was super Nice but 6 days later…read morestill waiting for my written estimate On computer promised by days end.. I would not recommend because of poor customer service.Sadly, how do you stay in business? We have hire another El Cajon Very reliable company.

Had Salvadore and Adrian repair our Hvac system. Both men were courteous and well trained. Also…read moreboth men recognized that the work that was needed should have been done under warranty. I appreciated their honesty and not trying to charge me as others may have done. Good job by Bob Jenson!! Curt Wright

I definitely recommend Bob Jenson Air Conditioning, Heating and Plumbing. Conor was prompt, polite…read moreand fixed my AC problem without trying to upsell. He was able to solve the issue quickly and made sure everything was explained to me properly. Will use them again for our heating and air system.

I cannot recommend this business high enough. They were wonderful to work with from the…read morewalk-through of the project all the to completion. I had a two unit Heat Pump installed and am so happy with my purchase. I received three quotes when I started this project and this quote came with the best recommendations and also a fair price. If you are getting any sort of HVAC work done, you would be well served by giving Arctic Airflow a call.

We had a great experience with Gerry and Arctic Airflow. They installed a new AC unit for us. They…read morewere easy to work with, very responsive to questions, and competitively priced. I highly recommend Gerry and his company.

Other places told us that we needed to buy a new furnace and replace our old one. They said they…read morecouldn't locate a part and therefore need to spend 6-7K on a new furnace. It's a Good thing we let Guthrie and Sons look at our system. Vlad was our technician and he was awesome explaining what the problem was and what needed to be done. He also was able to locate the part that the other company said they couldn't find really easy. Vlad was also respectful putting on shoe covers before entering the house. I'll be loyal to Guthrie and Sons from now on and won't hesitate to refer them. Awesome service and they saved me a lot of money! Thanks to honest technicians like Vlad!

Short Version:…read more Called for leak search, service was not thorough. Guthrie and Sons' technician told me he found a small leak in the coil unit, then told me the coil unit needed to be replaced, and recommended to replace the whole AC unit since my system is old. Turns out there was a major leak in the refrigerant line in the attic, and a small leak in the TXV valve, which were not identified in the original leak search. Another company replaced the TXV valve and the broken refrigerant line for half the price compared to the coil unit replacement suggested by Guthrie and Sons. Detailed Version: My AC stopped pumping cold air when I first turned on the AC unit this year. Turns out the refrigerant was all leaked out. Called Guthrie and Sons for a leak search (cost $527). Technician came out, pumped the lines to 300PSI and said he found a small leak at the coil unit. He told me the coil unit needs to be replaced, and recommended a full AC system upgrade since my system is very old. Luckily, I asked for another quote from West Coast. West Coast technician was unable to locate the leak in the coil unit and noticed the pressure was dropping very quickly and suspected there was a big leak elsewhere. Then the technician took the coil unit back to his shop for diagnostic and found there was a leak in the TXV valve. West Coast technician returned with the coil unit and located the big leak in attic and the technician took care of it and our system is working again. Since Guthrie and Sons technician did not found the real problem of the leak and charged me $500+ for the leak search, I called them and requested a compensation. However, they refused. I believe in second chance, but it is unfortunate that Guthrie and Sons did not try to make things right and admit the failure of their leak detection. Not to mention they tried to sell me a whole unit replacement which would cost a lot more while leaving the real problem unfixed. My recommendation is to avoid Guthrie and Sons, as they are not willing to take up their own mistakes, and try to up sell customers unnecessary products. Since West Coast did a great job, I would recommend West Coast instead.