Great service, quick response Dave and crew are first rate…read moreat a fair price. Will call them again with any issues

Highly recommend Register Appliance. Our fridge died on Monday, the same day we were expecting…read morecompany for a 5 day visit! I called two other appliance repair places and they both said Friday was the soonest they could get over. Then I called Register and they said Tuesday and I said, "Bring it!" An hour later they called back and said we can come in an hour. WooHoo! Dave arrived on time and with several alerts both from the company and from Dave that he was on his way. Alas, the fridge needed a part that had to be ordered and it would be Wednesday between 12:30-5:00 before they'd have it and could get back. Dave arrived on Wednesday at noon (with alerts beforehand, as before). Was not cheap, but was entirely reasonable and way less than a new fridge. So again, highly recommended!

What a Company! If you want to be totally free of any stress or anxiety regarding a tricky kitchen…read moreexhaust installation over your stove, and in existing cabinets, then please contact Bogdan and his son Max! Their confidence, knowledge and skills are so very reassuring when you start to think that another Company might just give up and say, "This is not possible to do within the existing cabinetry". Well, Bogdan did not say this. His work was brilliantly thought out, thinking that involved having another Company manufacture a metal adapter to aesthetically and properly in order to complete the installation. As I said, a challenge that some may have walked away from. Bogdan, Max, and Natalya, thank you for setting this up so successfully. Love you guys! Tom and Jackie Bonic, Niagara on the Lake

BT Appliance came out to look at our dishwasher, which was displaying an error code. Technician…read morefigured out what was wrong, ordered the part (which showed up the very next day), and got it installed quickly. Problem solved! And the price was quite low. We will certainly be calling them again the next time anything breaks down.

Alex responded quickly and was prompt with the appointment we made. He explained what he was…read morelooking for and showed me what he found was wrong. I highly recommend Alex for any appliance repairs you need.

From the owner: Whether it’s a leaky dishwasher or your clothes taking forever to dry, cleaning your dryer vent, or…read moregetting a refrigerator to the proper temperature we take care of everything!

We have used Hoffman's exclusively for all our appliances the last 10 years or so. They have always…read morebeen great. When we went to buy a new dishwasher a year ago, we mentioned not being happy with a refrigerator that we bought there, but was out of warranty. They said that was unacceptable and took it upon themselves to get the manufacturer to make it right. We got a brand new one as a result. The latest bit of praise is that I messed up a setting on the microwave I got there a while back and Steve, spent 45 minutes with me in the phone trying to fix it. When we had no luck , he emailed me my receipt, which I lost and set up a service call for me. This people is why I go to this store and not a big box. Service is everything when you need help with an expensive item.

So my Freezer after the repair was frosting up (this is a frost free unit). Dave from Appliance Tec…read morequickly diagnosed the issue and corrected it (Frozen evap drain line). I wasn't charged for the call as a courtesy because they made warranty repairs earlier in the month. Highly recommend this repair shop.

We have a new all-in-one washer/dryer that was leaking soon after delivery (or the leak was…read morenoticed). Too late to return so GE set up a repair call under warranty with Appliance Tec. I sent specific information on the machine and the problem. This is a newer model machine as well. The first tech that was sent over told me that he didn't work on these machines and kind of stood around and then gave up. This was not impressive. However, a different tech came the following day (Andres). And, he was able to take the machine apart and find the origin of the leak. The replacement parts were ordered. And, I was happy to see Andres a few weeks later with the replacement parts. He showed us the problem (a hole and crack in the detergent dispenser ... On a new machine) and replaced it in about an hour and a half. We were the 10th appointment of the day according to the appointment tracker. And he was still efficient and polite. So, while it was a rough start. I'm happy to say it got better!

Based on my description when I phoned in, Brent came ready with the exact part to fix my oven. He…read morewas awesome and walked me through everything he was doing with the repair. The whole thing took less than 30 minutes, and the price was much less than I anticipated. In fact, their service call rate is quite a bit lower than any of their competitors I contacted. Next time I need an appliance repaired, I'm just calling Rochester Appliance.

Dated review but from about a month ago, washer was acting up and not working right, after…read moresearching for repairmen I settled on Rochester Appliance. Spoke with both Rebecca and Holden by phone for scheduling and worked with the tech Trevor, for repair work. Trevor made several trips, and for (I think around $300.00) the washer was back up and running. Took less than a week for a new computer board but everything was explained to me well. Am relieved to have it back up and running since it's only a few years old (new from box store). Will definitely be using them in the future for any appliance repairs. Thanks for help :)

Two other repair companies failed to repair my brand new 1yr old oven. Randy diagnosed the problem…read morein less than 5 minutes. The faulty part was replaced and my oven is finally working properly. I would also like to thank the woman who called from the company ( I'm sorry I don't know your name ) who listened to me and acted as my advocate. You are both awesome!! Thank you Virginia

Only called this place bc Fridgidaire assigned them to my extended warranty repair. Randy came out…read more3 times and the freezer still doesn't work. However, he reported to Fridgidaire that it does and got paid for doing nothing. Now he won't return my calls or respond to Fridgidaire about this ridiculous mistake. It's been 2 weeks! SHADY. AVOID!

There's an old saying that goes "Good and cheap isn't fast, good and fast isn't cheap, and cheap…read moreand fast isn't good. Somehow, The Appliance Shop was able to nail all three! I found a refurbished washing machine (that works great!) for under $200, and for a small delivery fee, they installed it and took my old machine away...the next day! They arrived at the early point in their delivery window, and the whole installation took about 15 minutes. I am absolutely pleased and can't say enough about my experience with The Appliance Shop!

you can go to home depot and get things cheaper, they are not budget friendly. they weren't very…read morefriendly when we walked in. it was 400 just for a stove, at home depot it's 249.

We just moved to the area and were having issues with our washing machine. We gave them a call…read moreafter reading reccomendations from others online. It didnt take them long to find the issue. They advised that due to the age of our washer, and the cost of the repairs, that it was better to just buy a new washer all together. As it was quick and simple for them to diagnose, they even waived the diagnostic fee. Will definietly call them agian in the future.

My wife and I have called Brian Doehler's Appliance on a couple of occasions to repair some of our…read morehome appliances. Both times Mike was sent to help us. The first time, Mike discovered a minor problem with our dryer and fixed it quickly. The second time, Mike was sent to try to fix a problem with our freezer and our oven. Mike diagnosed the issues with both very quickly. The most amazing part was that he had the parts to repair both. Mike fixed both appliances very quickly. The charges were very fair for parts and labor. Mike is very friendly and knowledgeable. The service we've received from Brian Doehler's Appliance Repair is fantastic. They're fast to arrive, diagnose and repair the issues we've had. The charges are reasonable and credit cards can be used. I highly recommend Brian and Mike for any appliance repairs you may need. They're the best in the business as far as I'm concerned.