What a Company! If you want to be totally free of any stress or anxiety regarding a tricky kitchen…read moreexhaust installation over your stove, and in existing cabinets, then please contact Bogdan and his son Max! Their confidence, knowledge and skills are so very reassuring when you start to think that another Company might just give up and say, "This is not possible to do within the existing cabinetry". Well, Bogdan did not say this. His work was brilliantly thought out, thinking that involved having another Company manufacture a metal adapter to aesthetically and properly in order to complete the installation. As I said, a challenge that some may have walked away from. Bogdan, Max, and Natalya, thank you for setting this up so successfully. Love you guys! Tom and Jackie Bonic, Niagara on the Lake

BT Appliance came out to look at our dishwasher, which was displaying an error code. Technician…read morefigured out what was wrong, ordered the part (which showed up the very next day), and got it installed quickly. Problem solved! And the price was quite low. We will certainly be calling them again the next time anything breaks down.

Alex responded quickly and was prompt with the appointment we made. He explained what he was…read morelooking for and showed me what he found was wrong. I highly recommend Alex for any appliance repairs you need.

From the owner: Whether it’s a leaky dishwasher or your clothes taking forever to dry, cleaning your dryer vent, or…read moregetting a refrigerator to the proper temperature we take care of everything!

We have used Hoffman's exclusively for all our appliances the last 10 years or so. They have always…read morebeen great. When we went to buy a new dishwasher a year ago, we mentioned not being happy with a refrigerator that we bought there, but was out of warranty. They said that was unacceptable and took it upon themselves to get the manufacturer to make it right. We got a brand new one as a result. The latest bit of praise is that I messed up a setting on the microwave I got there a while back and Steve, spent 45 minutes with me in the phone trying to fix it. When we had no luck , he emailed me my receipt, which I lost and set up a service call for me. This people is why I go to this store and not a big box. Service is everything when you need help with an expensive item.

We have a new all-in-one washer/dryer that was leaking soon after delivery (or the leak was…read morenoticed). Too late to return so GE set up a repair call under warranty with Appliance Tec. I sent specific information on the machine and the problem. This is a newer model machine as well. The first tech that was sent over told me that he didn't work on these machines and kind of stood around and then gave up. This was not impressive. However, a different tech came the following day (Andres). And, he was able to take the machine apart and find the origin of the leak. The replacement parts were ordered. And, I was happy to see Andres a few weeks later with the replacement parts. He showed us the problem (a hole and crack in the detergent dispenser ... On a new machine) and replaced it in about an hour and a half. We were the 10th appointment of the day according to the appointment tracker. And he was still efficient and polite. So, while it was a rough start. I'm happy to say it got better!

Whirlpool directed me to Appliance Tec to service my 18 month old washing machine. I was able to…read moreschedule an appointment for the next day. The tech was on time, professional, and very pleasant. After explaining that my problem was so common that they often ran out of the needed part, and it may be more than a week before they could get one. I explained that would not work because I was going out of town. He got on the phone and was able to secure the needed part. Came back within in hour and fixed my machine. Devaughn went over and above for customer service. I highly recommend this company.

Excellent sales and installation services! The entire process was super easy and efficient.read more

great service and knowledgeable about the appliance. gave me a few options on how to fix the…read moreproblem.

Horrible customer service. They came out to fix my brand new fridge and after an hour and a half…read more they ordered wrong part. Randy yelled at me and told me it was my fault for getting a fridge at a big box store. He said he would order part and after 8 weeks, several phone calls and messages they have not returned our calls. Haven't had ice or water in over 3 months. Very unprofessional and rued.

I requested Lockwood to fix our dishwasher in February 2025. The repairman talked down to us and…read moremade us feel stupid. He didn't fix the problem. We then contacted REGISTER APPLIANCE WHO CORRECTLY DIAGNOSED and fixed it. We used Lockwood twice in 2021 and 2023 and they were ok, but it seems things have changed. I will use register Appliance Service in the future. See my Yelp review of them.

There's an old saying that goes "Good and cheap isn't fast, good and fast isn't cheap, and cheap…read moreand fast isn't good. Somehow, The Appliance Shop was able to nail all three! I found a refurbished washing machine (that works great!) for under $200, and for a small delivery fee, they installed it and took my old machine away...the next day! They arrived at the early point in their delivery window, and the whole installation took about 15 minutes. I am absolutely pleased and can't say enough about my experience with The Appliance Shop!

you can go to home depot and get things cheaper, they are not budget friendly. they weren't very…read morefriendly when we walked in. it was 400 just for a stove, at home depot it's 249.