This location is so scary. A lot of panhandling and random people coming up from behind asking to load your car. Is you're a single woman/alone, I highly recommend not to go to this location. If you're doing an order pick up, good luck on trying to find parking in the designated areas. Customers use those for their own parking & not pick up. One of the employees admitted they have had terrible problems with that. read more

Sam's on Buckner, food court bought large pizza and i asked for extra sauce and didn't receive it, all young girls working if they can't fix your order as u ask, Then They Shouldn't Be Working In Food Court read more

Very helpful employees. A very nice, courteous and helpful girl named Jazmine help me check an item out I forgot to ring up in self check out. She so kindly was willing to go in and ring my item up and pay for it while I sat in the car with my baby. Great customer service. read more

More than 30 minutes to order from the café. Always three or two workers that alternate each other doing who knows what but there's only one at the front desk, and they operate at the lowest pace possible. R*I*D*I*C*U*L*O*U*S read more

So I bought something and it's the wrong size, need to exchange, can someone tell me why are there 11 people in line and 1 person working member services, this is ridiculous, ghetto location, stick with the north side locations, ughhhhh read more

Please do something about the panhandling in the parking lot. No one wants to be constantly approached by people asking for change!! Or random people coming up asking to load your items in your vehicle. If they were employees offering to help that's different. read more

So, I arrived yesterday, at about 9:52. And I only have a plus membership, so they told me, that I had to upgrade for $55, so I can walk in early. I understand the upgrade, but what I don't understand, is that it's eight minutes before my time to walk in. I have been in the store long before 10 o'clock, because I have to be at work for nine every day. And I go in at least twice a week to pick up snacks, cupcakes, and cookies, for all of our guest and customers. Other than that, the other issue that I've had, is ordering something at the café, and I ordered 12 pretzels and the girl behind the counter told me it would be 5 minutes and it ended up being 28 minutes. Then she just handed them to me and I asked for a box and she said 'We don't have any'. A manager saw me placing them on my basket, and went back to get a box for me to put them in. read more

This place is a disaster! Before coming I looked up the reviews and saw that it was terrible but I thought "how bad could it be". Went to the food court to grab a bite with the kids and they were out of hotdogs, icee, froze yogurt, and the soda machine was completely out of drinks. So basically, they only had pizza and if you wanted a drink you would be out of luck. read more

I would not recommend this location nor the McRee location in Dallas for any Bakery needs. The customer service is very bad. They do not answer the phone. If they do, they do not greet you, they simply pick up then put you on hold. I called several times this week to place an order for custom cupcakes and every time I hit the bakery option "4", it automatically disconnected. Horrible location. read more

Always duplicates on my receipt. A total inconvenience waiting in line for a refund. Not coming to this location again !!

I wish I could leave 0 stars for them!! From the cashiers to the store manager Abdul to the supervisor, the customer service rating is 0. The level of care is 0. The compassion is 0. The carelessness is 10. The attitude is 10. The amount of energy to perform their job is 0!! For a business that huge , people spending 100's and thousands of dollars means absolutely nothing to them as long as they get their paycheck! I have a membership and I've wasted that money because sams and Walmart will not get another dime from me. read more

This Sam's Club has THE worst gas station of all time. Every time I go, it declines my card even though it has plenty of money on it, and there is nobody manning the station so if you are struggling with something like this, guess what? You're screwed! Zero stars, for sure! All my family and friends avoid this one too because it happens frequently and Sam's Club never checks their pumps. read more

The customer service at this Sam's Club is horrible! I do Club Pickup, and every single time I have to wait at least 15 minutes and end up having to call the service desk to get someone to help me. Today there were 4 women standing right by the Club Pickup desk, cackling like a bunch of hens(2 with green vests). Neither of the 4 offered any help or even spoke to me. Horrible, horrible, horrible experience each time I go there, and speaking to the store manager has yet to help. read more

This store needs a miracle and a blessing they try to do their best considering how busy they are it'll take a whole team of knowledgeable staff to keep it great so despite how it's going now I give props to everyone who gives it their all at this club every one's always ragging badly about this club but anyone who's actually worked here will understand and appreciate how easy it is at other clubs I wish they could train better and actually for there to be someone who wants to work there members go in sometimes with bad attitudes and that doesn't help just because you have a bad experience with one doesn't mean the next associate is at blame and if there's anything you need keep asking to speak to a manager there's kenny he's experienced the general manager Cesar cake from corporate so he knows his stuff too too bad he can't stay for the closing shift read more

This particular Sam's Club is alright considering the location, but they really need to update their limited vegetable selection. I wanted some fresh green beans and broccoli and all I found on the shelf for the green beans was an empty box. read more

Always long lines and never enough cashiers been here multiple times and lines are very long and slow and here are soo many registers that are not staffed They need to add some self checkout or more employees...never go past 5 pm it's pointless it's better to drive to the one near garland and skip this one read more

Love the members services This club can be a little trying on my patience but the staff at TOP notch ! read more

I guess the hero hours on Sunday from 8am to 10am on Sundays doesn't apply to this location. The website claims hero hours however I went to this location on 9/27 around 8:45am and the doors were locked. I was trying to tell the associate outside about the hours however he just walked off saying they don't open until 10am. read more

2 WORDS SHIT HOLE. There is at least 10 people in each line trying to.make a purchase. 6 people in line at member services. And all the green vests are walking around with their thumbs up their ass. Worst experience ever and I'm only trying to get a membership. Will never come back to this shit hole read more

Sam's Club - Wholesale Stores Near Me - Dallas, Texas

Typical Sams with the lines from the register all the way to the jewelry department with two registers open. Pack a lunch cause it's going to take a while to pay. read more

$0.05 off per gallon for Sam's club members. Plenty of pumps. Never had to wait. The touchless car wash is great. There is only one option however, $6 "Premium" wash. It does a pretty good job and gives me peace of mind that my paint isn't going to have swirls. Now that the weather is getting warmer, expect to wait in line to enter the wash. read more

It is your typical Sam's. Great prices on some things, not so much on others. If you pay attention when shopping you will save some money. There are also plenty of free samples to try, some actually pretty good. Always check the electronic section for the open box or clearance items, they can have some ridiculous deals. The store itself is ok, pretty clean and adequate lighting. Staff is primarily disinterested in helping, but you will get the occasional person who still wants to help. read more

Looks like they're going out of business... they are out of half of the products I was coming in to purchase. I waited in a long line if you weeks ago to get a new membership card and their machine was broken and every day that been back machine may not be broken but the line superlong I'm not waiting in line to find out of the machine works. The location on Skillman and Northwest hwy is much better. read more

This is the worst Sams Club in the Dallas area. It is very unorganized, dirty, lack luster employees, little to no customer service. They do not have enough check out stands open, only a couple and it is a high volume store so prepare to wait a long time to check out. It seems to cater to one group of people. The bakery is a joke about the only thing it has going for it is the floral department. There are no express lanes or self check outs (probably because the majority of the customers cannot understand English). After waiting an eternity in a line, you then wait in another line to get out the door. Overall poorly managed and filthy. read more

claudia was rude at the photolab i drive up there two times and i live 30 minutes away i had a voicemail and an email that said my works christmas cards were ready she told me they were not there and couldn't do anything about it then i leave and finally get a call that the order was indeed there but no one ever printed them so i get the pictures with no apology read more

While their stuff is great, their website never works, and you cannot count on pickup being a smooth process. Most of their products show as unavailable online, and they rarely have many pickup times available. Customer service has also been very unhelpful and often rude. On the hunt for a new store. read more

Great location and has a gas station where gasoline is usually cheaper than other locations. Unfortunately the staff did not change the electronic signs and the price was more expensive at the pump than was advertised. Not a great business practice. In addition, the car wash was out of service. I will probably take my business elsewhere in the future read more

Lines are way to long, 3 checkout lanes are open backed up 10 deep and the parking lot is full on a Friday afternoon..... Management isn't paying attention to detail here. Cosco here I come! read more

This is by far the WORST Sam's Club I have ever been in! This place is an absolute dump! Where to start...the prepackaged sliced cheese, one package full of mold, one of the prepackaged sliced prosciutto packages was brown and dried looking, I made a comment about it and when I came back they had only placed another package on top of it to hide it!!! Just like the moldy cheese, they left it on the shelf for some unsuspecting customer to buy! The large containers of dawn dishwashing liquid were all smashed on the top, some were leaking. When I went into the mens restroom the was a woman in there helping her elderly husband who apparently had an accident, an employee came in and said they would send a janitor to clean up the mess (maybe even fill the empty paper towel and toilet paper dispensers) but one has yet to show up. Today is Saturday so not only is it packed, the store and shelves are littered with empty sample cups and napkins. An absolutely disgusting experience. read more

Sam's Club - Nasty moldy cheese - Wholesale Stores Near Me - Dallas, Texas

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Almost got ripped off by Deandre the so called manager at the location on Midway and LBJ. Took me 20 minutes of arguing to finally get them to honor the deal they made. Sams advertises a $10 credit to be used in the store when you spend $45 to join the club. I wanted to buy a battery and knock off the $10 on that purchase but they had to have a manager okay it because they had no idea how to do that deal. I had just explained the deal to the front desk and informed them of the details and they took my $45 saying it was okay, but the lady seemed to be upset that I was taking so long to get through the process of becoming a member since somebody else was waiting to join and though she agreed that this was their deal they had there was nothing ever given to me to prove that we had discussed this. Then there was the other deal that they offered for downloading their app. I did that and of course I erased the display add when I downloaded the app and played the little game it made me play to win some other free stuff. Then I was not given my password so I had to reset my new app membership and wait for an email to show up so I could relog in and all this while the battery department brings over one person who did not know anything and they said that they could not give me my $10 off without looking at that advertisement. Then I got upset and because they were trying to rip me off $10 so then they called over the other manager Deandre after I informed them I would want all my money back and that I was going to write a letter to corporate informing them of the utter lack of professionalism and inability to know what kind of promotions that they were running. Well then I had a free offer for some free food and I went and got some about 30 to 40 feet away while they sorted things out and guess what they started to install my battery. Well when I get back after a slice of pizza and a drink they are no closer to figuring out what is what and so I am showing them one other offer I just googled and found on the internet and its another company saying the same thing about joining Sams and getting $10 back. Well that was from groupon so now I see how the scam is working. They get you in with one ad and then when you argue about it they get you to look on google for it again and there is another similar ad where the rules are similar but they say that they will send you an email to get you the credit for the $10. Obviously he thought that was what I saw and so we went around and around some more as he tried to victimize me for $10. Well I am speaking various things into google to try to find the original ad I had saw because this was not it and about 20 minutes after we started arguing I shut him up permanently with evidence from my skill at googling when that advertisement that drew me in was found and it did not say anything about getting an email. It clearly said that they would give me $10 to spend in the store then and there. You see people this is probably a con game they play because no telling how many people read that second ad and then they just think it was on them and they misinterpreted that offer that they initially responded to. I knew better so I proceeded to raise hell and that liar knew all about this because as soon as I showed him the right ad he was caught and he was going to rip me off but that ad ruined his day it was awesome when he realized he was at fault or maybe he just got caught in the scam. He did not apologize for his taking up 20 minutes of my day in pointless arguments. Now how many others has he done this to? read more

So far the worst Sam's ive been in. Messy and not organized. Takes forever to get through the cashier. Need better management in place.