A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

I was searching for a shoe repair because my dog ate the orange leather straps off of my purse. The…read morebag was a gift and I needed to get it repaired. The job was pricey but the shop keeper informed me of that ahead of time; there were no surprises here. He was very polite and professional. He let me know the color might not match exactly (the bag is orange for crying out loud). He ordered a swatched and called me to return once the swatch arrived. I approved the color of the swatch and he proceeded to make the repairs. If you didn't know the bag was altered you wouldn't guess it. The work he did on the was top notch and I am very happy with the results

This is a gem of a place. Boris is just the best. He fixed my YSL shoe in 15 mn on such short…read morenotice and stayed open late for me under the rain. The top band was slightly too tight and he fixed it in a way that I was able to wear it for hours with no pain. I recommend him one hundred percent.

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays

It's a bit of a hole in the wall (run-down looking), and they still use hand-written paper claim…read moretickets, but they know what they're doing when it comes to repairing shoes. I've had ripped seams re-sewn, scuff marks and scrapes removed, soles sewn back onto the shoe when it was detaching from the shoe, and other things. More than once, I thought the shoes would have to be thrown away as garbage, and this place managed to fix it. They're also relatively inexpensive considering that your shoes are repaired so well (again, in some cases, the shoes are literally saved from being thrown in trash).

Good old fashioned shoe repair shop that we remember as kids. They always do a great job on our…read moreshoes, and are pleasant to deal with as well. Real craftsmanship; we're long time customers and will continue to be.

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

Paul is a wonderful, professional, responsive and caring guy that just wants to do a good job and…read moredo it well. I found him thanks to Yelp, and noticed he was local to my home and quickly reached out regarding my unfavorable damage to my vintage LV wallet. This 2004 coin purse wallet combo has seen better days, and when my wallet was rejected for repairs from the original source, I didn't want to give up on it. Paul asked me to send pictures of the damages so he could quote me properly due to the amount of work involved. We agreed on a price and even the amount I had to leave for deposit wasn't an issue. He wanted to make sure that I would trust his judgement and value his work. Paul said to give him a week and he delivered it to me in 5 days time! Be sure to always ask him what the store hours are, as he unfortunately is experiencing flood damages to his work space. How he was still able to fix this wallet for me in such dire conditions, I'll never know. He's chatty and friendly, and could use more foot traffic as this kind of work is clearly dying in the industry. He seamless repaired my coin purse compartment that kept leaking coins all over my bag, as well as the bills compartment that was fatigued. The work is perfect; beat that 5th ave! If you have a beloved leather good or wallet like me, be sure to reach out to Paul. I know that I will have this wallet for many more years to come!

Hours of work displayed on the shop window include Saturday till 5pm. I came over at 12:00 to find…read morethe door locked and window gate down and locked, too. Went home and called the shop at ~1:30pm. Owner answered in Russian asking me why I didn't call him - as if the shop only opens when a customer calls - and why I didn't deposit my boots in a locked box at the entrance. I'm not about to leave my boots not knowing if they are repairable! I asked if the shop open now - was told to call back at ~2:30pm. I called at 2:42pm, didn't recognize the voice who answered, asked again if the shop is open - in English - and got yelled at for speaking English! Was told not to play games (!) and not to be rude (for speaking English!). Naturally, I hang up and will not place any orders with this so called business. PS. Seeing response to my review insulting me for trying to give them business confirms this is a nasty place, totally unprofessional. I do NOT recommend anyone to deal with them, ever!