This guy is a thief. I called him to change my alternator. He said it will take an hour or two. He…read moreshowed up on time. After two hours, he wasn't able to take it off. He told me he needs to go and grab a special tool from somewhere. Never came back and he stole my engine mount. For five hours, I have been calling him and he giving me excuses that he was arrested or something. He refused to return the engine mount. He left my car open with all screws on the floor. He made me miss my work because this is the only car I have.

Looking for a reliable auto shop that won't break the bank? Rockford Auto is your go-to spot! With…read morereasonable prices and 4-star quality work, they make car maintenance a breeze. Whether you're coming in for a routine check-up or more complex repairs, Rockford's team has you covered with top-tier service. And here's a bonus: they offer a wide assortment of car products and services that might just surprise you--so you might leave with more than what you came in for! Tucked away across Dixie Hyw is East Rockford Lane off Dixie Highway, it's easy to overlook, but trust me, this place is a hidden gem. The shop's unassuming exterior doesn't do justice to the quality and care happening inside A fun fact about Rockford Auto? It's been serving the local community for over two decades, starting as a small repair shop in the owner's garage. Over the years, their commitment to great service at affordable prices allowed them to grow into the full-fledged operation they are today. If you're in the area and need reliable auto work, make Rockford Auto your next stop. You'll get quality service and maybe even find a few extra goodies for your ride!

My family has been dealing with Fred and Allen for over 16 years and they have always treated us…read moreright. They explain everything before they start the work and send us riding with confidence of a job well done.

Saved me a bunch of money on catalytic converters on 2 different cars, fast service, did a great…read morejob!

I arrived, needing a new muffler. The truck was immediately put on the rack and work completed in…read moreabout 20 mins. The communication was excellent and the price incredibly fair. (Over $400 less than another muffler quote) Worth the drive from anywhere 100 miles around Louisville

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Some people just don't have quality customer service anymore. I guess the owner thinks being rude…read moreand nasty to people will bring in more business but I doubt the work is even subpar. 10/10 do not recommend.

They diagnosed my problem very quickly that others could not thank you. I'm going back for oil…read morechange tomorrow.

This is the kind of neighborhood service station that I didn't think still existed these days, at…read moreleast since my dad closed his garage in the late 1980s. I understand Don's has been there for about 40 years. They are clearly doing something right. I had work done there today and I am very pleased. I came in without an appointment (I finally got fed up with the Check Engine light being on -- and my van, nicknamed Pam Poovey, started to balk too), but everything was done the same day at a very reasonable price. Please note that they don't sell gasoline here. It appears that the pumps were taken out many years ago. However, there are two places for gasoline within 1 block (one across the side street, in fact). I am happy to find a repair shop in Louisville that would get my Dad's seal of approval.

From the owner: Get Your Automobile Up & Running Right- Don's Service Center, Family Owned & Operated. Serving The…read moreLouisville Area Since 1970! Call Or Come See Us Today!

Some months ago I asked folks on the neighborhood discussion page for recommendations for auto…read morerepair. Jay Barker was the consensus favorite. They did an excellent job repairing my car quickly. When my daughter needed major repairs on her car the quote she got at another repair shop was excessive. I suggested Jay Barker where she not only got a reasonable price but also had the car repaired the same day. Their high praise by customers appears to be well deserved.

I'm sure that they're good with some things but if you have a major problem., I recommend anywhere…read morebut here. My water pump went out on my Taurus,took it to Jays because they were a cheaper fair price and I def see why. Took over a month to get it done. When I got it back, it was missing motor mount bolts( which he said were already missing, they were not !) about day 2of getting it back, my car started knocking. I called and talked to him and he suggested that I drive it back up there and let him check it out for an additional charge. I had already paid 1000 over what was told to me ( without asking first) for other things that needed to be changed out and 1 part was changed out ( supposedly) but was definitely not a new one that I supposedly paid for. I now have no car, and no compensation from the place of business. Just be careful who you trust.

This people are so incompetent they can't work on the easiest cars to fix the old ones anything in…read morethe '90s they can't even work on how incompetent is that any real mechanic knows these are literally amongst the easiest cars to fix and simply swapping out one part for another they couldn't even do it highly incompetent people I would not recommend you even waste your time calling this place

We've been going to Automotive Specialists for car & truck repairs for years. Very satisfied.read more