Came in just planning to fix my ring... left with my husband getting an upgraded wedding band and…read morewe picked out my upgrade as well! Daniel was incredibly patient, informative, and honest. He took the time to explain everything, and made the whole experience fun instead of stressful. Excellent customer service, beautiful selection, and people who genuinely care about helping you find the right piece. Highly recommend!

Thrilled. Used Yelp for an open ask to jewelers to help resize a sterling silver ring. This…read morebusiness responded first. Their staff was so warm and kind to help me make the right call on the new size. The ring came out perfectly sized and bonus it was polished like new. Despite not making a big expensive transaction everyone treated me with great care and service. Highly reco for repairs or purchase.

I've had my eye on Eaton's for a long time to do some custom jewelry work for me with gemstones I…read morebrought back from living overseas. But a more pressing problem finally brought me in store - I broke my half marathon bracelet that I wear on a daily basis. It's delicate and required the services of a proper jeweler to repair. They did great work and browsing the cases while I waited to drop off my bracelet gave me even more confidence to work with them on my other custom project. The shop requires you to buzz in. It's small but highly personalized and both times I was there (drop off and pick up) it was busy with customers.

I came in today to get a few rings resized and it was a very easy process. Everyone working was…read moresuper nice and helpful. I would 100% come back for jewelry needs in the future!

Great service and reasonably priced. I'm also eyeing a couple of their beautiful jewelry pieces in…read morethe store!

Sized my watch in about 5 minutes as a walk in for $27…read more Definitely check them out if you're in Frisco and need a watch sized

First time being to this establishment and just on a whim..I had 2 watches that were designer and…read moreneeded batteries and not alot of jewelry places cary the batteries I need for these watches or so I have been told. I walked in and first thing I noticed was the inside was very clean and very well put together. Then I was greeted and promptly asked what I needed done. I told the man what I was needing and he took my watches and said he had the batteries and could fix them in about in about 15 min total. As I was going to pay he noticed my rings were a little dull and asked me if I would like to have them polished and cleaned up. The service I had done and received were phenomenal and I will definitely be coming back for anything else that I need to have fixed!

Beautiful location--inviting atmosphere that even smells amazing (they sell candles, wow!). I had…read moremy watch battery replaced on the spot, and the service was quick, knowledgeable, and very hospitable. The best part? A 3-year warranty with no receipt required. The whole process only took about 5 minutes, and at $34 it was a great value. While you wait, you can browse their nice selection of fine jewelry. Easy parking, convenient location. You can call ahead for an appointment or simply walk in--they're more than happy to help with your repair needs. I'll definitely be back!

My 16 year-old son took his watch in today. $200 watch to get one length taken out and they charged…read morethem $43 a service that at maximum would be $15 even if you Google it the maximum will be 20 they took advantage of him and I don't think it's OK and it's not about the money so I would find it if you can want to go somewhere where you trust something like jewelry this would not be it

Great service. They al as are prompt and make sure that they communicate with the customer to make…read moresure that all is to your liking.

My husband and I had a fantastic experience today at Markham with Laura G. We followed her to…read moreMarkham from a different fine jewelry store in Dallas. She is by far the most professional and knowledgeable salesperson we know. She has impeccable taste and gets to know her clients' personal tastes to suggest pieces they'll love. That level of service is especially helpful to my husband when he needs a gift. Nino, the manager, expects and delivers top-notch service, as well. Thank you again, Laura, for taking such great care of us and for being a rock star!

I purchased my super avenger Breitling from Markham. They have always treated me well when asking…read morefor service or questions. Offer fair prices and best customer service.

I've waited 5 days to decide to write this review. Over the last couple of weeks I've taken in…read moreabout 10 pieces of jewelry to be repaired, restrung, resized, cleaned, etc. Two sets of pearls restrung, multiple rings resized or repaired, earrings repaired, tightening of prongs, cleaning, etc. resulting in about $1200 in costs. I also took several pieces of gold jewelry to be sorted by karat and examined to be sold. When I got the offer for the gold it seemed like it could be a very low offer so I had my son pick up the pieces and bring them home. I still had 2 rings to pick up from that point and when I nice MAN called and said they were ready I went to pick them up. I was greeted warmly by Irena (one of the nicest people you will ever meet). Roluca Cohen (the mgr. who had helped me with all of it originally and who gave me the gold offer) was there helping another customer. As Irena was checking me out, my balance was $100, Roluca pipes up, in the middle of helping her customer, and says, "she has a balance!" Irena looked at her a little shocked and back at me. She seemed embarrassed by what Roluca said. I just held up my hands in a shrug. It was insulting. Did she think I was going to abscond with my rings without paying the $100 balance? It certainly sounded like she was concerned. I had planned to have all my other gold rings sold and the stones made into a specially designed ring but I will no longer do it there. I won't patronize their store again. All these positive reviews about how nice "Bob" is with which to work? I never saw a Bob. Maybe he was a previous owner. I'm unsure. I don't know what Roluca's issue was but what started as a positive experience a couple of weeks ago ended so negatively. As my family says, I'm too trusting in the sincerity of some people. This was probably one of those times. FYI: I got a much higher offer for the gold elsewhere.

Very disappointed in their customer service! I have bought 4 rings, the last one was just 4 months…read moreago to the tune of $1000.00. I have also purchased 4 bracelets and a chain. The chain broke, o ring that held chain to clasp opened up. I took the chain in to ask them to put the o ring back and squeeze shut. I was advised that would cost me $30.00 as it needed to be sodered. i have arthritis in my hands and am unable to hold the tiny pieces with my hands. I went to my sisters (who also has purchased many of jewelry from them) and the 2 of us were able to put the necklace back together. We are both disappointed in their customer service and have both decided to no longer shop with them. My suggestion, go to Diamonds Direct, much better customer service, quality and price.

I recently purchased a custom engagement ring and wedding band and my experience was first class…read more Brett is really great at working within a budget but delivering an incredible product. I will purchase from him again. He's honest and upfront and is easy to work with. Also, answered all my questions and responded back to several emails in a timely manner. Great guy and does awesome work.

Brett is fantastic!! I went to plenty of jewelers and never got the warm feeling I had with Brett…read more My entire experience here was perfect and my fiancè really enjoyed working with him as well. Our go to jeweler for everything and have referred several family members and they love it too!

Worked with Arham several times and he has always been incredible. I feel like it's really hard to…read morefind trustworthy people in this industry and Aham is the most honest person I've come across and he deals with the upmost integrity. I always am willing to wait until he is free as often times he is quite busy as he has eared a loyal customer base. I will continue to come back to him for years to come.

We had an amazing experience yesterday trying to find the perfect wedding ring for my fiancé with…read moreArham the sale representative at Marquise Jewelers. He was highly knowledgeable and patient and walked us through different options to consider. I highly recommend this store if you are trying to find the perfect ring for you partner.

Absolutely. They gave me a great price for a Cartier ring I no longer wanted and have a lovely…read moreSelection.

Christian was so helpful and attentive with the authentication and sizing of my new watch. So…read morepatient and helpful! I am very grateful and cannot recommend enough