I've been here a few times now, and considering the fact that smog checks can be one of the more…read moreunpleasant but necessary aspects of car ownership, Clean Air manages to make it a positive experience. They're friendly and professional and do what they can to get people through their shop quickly (it really is roughly 15 min per car unless there's a special situation). They even have snacks and drinks on hand and a tv to help pass the time comfortably! Keep up the great work Rainier and team!

I had a really disappointing experience at Clean Air Smog and would not return…read more From the moment I arrived, the customer service was hostile and chaotic. The employee immediately started barking orders at me and other customers ("go inside," "fill out this form," "put it on your dash," "leave your car running"), and seemed visibly stressed and frustrated the entire time. He also repeatedly directed customers to walk through the active shop area, which felt unsafe. Customers were being told to navigate around equipment and tire rollers used for smog testing that were on the ground, creating an uneven and cluttered walking path. It seemed like an unnecessary trip-and-fall hazard. After waiting about 10 minutes, I returned thinking my car was finished and tried to mention that I had a coupon. Before I could even explain, he snapped at me to "GO WRITE IT ON THE CLIPBOARD IN YOUR CAR." When I tried to clarify because I thought he already had my paperwork, he interrupted me again and said, "I HAVE A LOT OF CUSTOMERS TO TAKE CARE OF." Later he called out "Highlander!" and when I again mentioned the coupon, he barked, "SAVE IT AND YOU'LL SAVE $35 -- simple math." I had no idea what that meant because no one had explained anything. Then he handed me paperwork and told me to "drive it around and bring it back." He never explained that my car hadn't failed due to a mechanical issue -- it simply needed to complete a drive cycle so a sensor could reset. When I asked if the car passed, he aggressively responded, "NO! DO YOU WANT ME TO SHOW YOU?? HERE, I'LL HIGHLIGHT IT FOR YOU!" and literally snatched the paperwork out of my hands. When I asked why it didn't pass, he just kept yelling "JUST DRIVE IT AROUND AND BRING IT BACK." I eventually took my car to my regular mechanic (who doesn't do smog checks), and within seconds he calmly explained what Clean Air Smog should have told me in the first place: I simply needed to drive on the freeway at around 65 mph for several minutes to activate a sensor. That basic explanation would have solved everything and avoided this entire interaction. Instead, I was met with poor communication, aggressive behavior, and an unnecessarily antagonistic attitude. To make matters worse, I was charged $91.75 instead of the advertised discounted price of $56.75. I'll be disputing the charge with my credit card company. There are plenty of smog shops in San Francisco -- I'd strongly recommend going somewhere else.

Quick walk-in oil change (30 min) on a Friday afternoon, friendly, on par with quotes for oil…read morechanges across San Francisco

I had an appointment here and when I showed up, the gas attendant immediately started yelling at me…read morefor being there. She said both mechanics were out, which was confusing because I had just received a text confirming my appointment. When I asked why the garage door was open, she snapped at me and said they share the space. The whole interaction felt really rude and unprofessional.

Honest, affordable, and communicative…read more Manager Tim worked with me to repair my windshield. Told me about the unfortunate rust that was developing. Communicated every step and gave me available options. Tim didn't try to sell me on anything extra like American places try to do. Straight to the point and provided quality work on my new windshield (moulding/seals looking great so far).

In & Out Auto Glass in Bayview is hands‑down the best auto glass shop I've worked with in the bay…read more I'd already had a different car serviced here previously for a windshield crack, so when a freak accident caused a pretty severe crack on the windshield of a newer vehicle, I knew I could trust them to take care of me. They walked me through the confusion that comes with going through insurance, explained everything clearly, and got the replacement windshield ordered quickly, with it arriving within just a few days. As soon as it came in, they called me and said I didn't even need to schedule an appointment; they just told me to come in first thing the next morning. I went in around 10 a.m., and by noon they called to let me know it was done, well under the original 2-3 hour estimate they gave me at drop‑off. The whole process was super easy, everyone was friendly and professional, and most importantly, the craftsmanship is excellent. The new windshield looks and feels like it is right off the factory lot and while I haven't yet had a chance to validate the recalibration of all of the sensors I have the utmost confidence in the quality of that work as well. I couldn't recommend In & Out Auto Glass more highly if you're in need of any glass‑related repairs.

Great service and easy working wit, I want they and them made me feel comfortable and provided lyfe…read moreride.

Had a great experience with Stress-Free Auto for a recent service and oil change. The team was…read moreefficient, communicative, and got everything done quickly without cutting corners. Rebecca at the front desk was especially helpful--friendly, knowledgeable, and very on top of communication throughout the process. She also gave me a solid recommendation for a local autobody shop to address an issue with my bumper, which I appreciated. Overall, really smooth experience. Would definitely come back.

Solid location! I just needed a headlight bulb swapped out and they had me in and out in under 15…read moreminutes. Staff was friendly and wait room was clean.

Had a good experience at this location. Hugo was super professional even when I balked initially…read moreat the $150 or so cost of the oil change which I later found out is very normal these days. I am old enough to remember the $29 oil changes and have since those days leased my cars where I don't have to think of the cost so had no idea. Again Hugo was very willing to explain everything which I appreciated. In and out of there in about 30 minutes and the windshield wiper fluid light was no longer on. They had topped that off and apparently the coolant too! One less thing for me to take care of today.

The bad news is that my car failed the first test. The good news was that it failed because the…read morebattery had been disconnected/replaced recently so the "fix" wouldn't cost anything. More on that later. I went back a few weeks later, they honored the free re-test and we passed. Both times they were pretty quick, and if you do need to pass some time there is the MacDonalds and the whole Potrero shopping center. So I recommend this place. Good price, but they only take cash with the Yelp discount. There is an ATM in the convenience store, with a $3.50 fee. Now, if you fail because your car's computer doesn't have a full "driving cycle" you'll need to let your car idle for over 5 minutes in the morning. Then you'll somehow need to slow down from 55 to less than 20 without using the brake. Safest place that I found to do this was the Sneath Lane southbound exit on 280. Stay to the left once you hit the exit.

20 minutes before closing I called to ask if they could squeeze me in for a smog check. They…read morehappily welcomed me in and promptly took care of the service. I noticed that a couple of other customers pulled in shortly after published closing hours and SF Star kindly took care of them as well. I used the Yelp coupon and saved $10 when compared to other locations.

The auto service shop here is super quick and helpful with smog check. The team took care of…read moresending everything to the DMV after the appointment was done and were super friendly. It was super easy to make an appointment online a few days in advance. ($99.95 for a Smog check on a car that's newer than 2000.)

Most employees are good but the main guy that works on the cars is awful. Don't go here. Guy is…read morearguing with me about running a smog test.

I'm used to it generally but the fat Spanish clerk behind the counter was staring at me and lifting…read morehis eyebrows while a woman paid for gas in front of me. This guy was really blatant and then made a point of asking me if I'm ok when I paid for my tobacco. I'm a woman of birthing age and some people consider me attractive. I would prefer if the male clerks had some decency and had better boundaries with paying customers . I don't want to get hit on when I'm coming to buy a black and mild and customer is always right #consumerism

What was bad has gotten worse I wrote a scathing complaint letter which has gone unanswered point…read moreis what if I took something without paying for it I'd be persecuted but apparently it's ok for them to continually bypass the incentive for discounts using the dysfunctional app without no cash back or discounts...