Terrible customer service. Tried to re-cycle 5 nearly empty paint cand and they said they had no…read moreroom despite a phone commitment 30 minutes prior. Did not try to locate another site for me. Don't need them now or in the future.

In A Nutshell: -I'm…read morehaving my house painted while I'm out of the country. -In the painter's industry, Sherwin-Williams is known as one of the luxury brands. -They are known for their very high-quality of paints & expensive price points. -Their "best-in-class" Emerald paint usually costs about $75 per gallon. -Paint like, shoes and tires, are a commodity that is best not to skimp to save a few bucks. -If you go cheap, you'll end up having to spend all that time & money again. -Backed by a lifetime warranty, excellent customer service & expertise, Sherwin-Williams should be your paint of choice. -They have a plethora of colors & some booklets that help you choose a eye-catching color coordination based on "beach/coastal colors", "traditional suburban colors", "desert/southwest colors", "north east colors", etc... Overall, I was lucky to have purchased during their 3-day 40% off sale. Saved about $800.

Same thing as previous guest mentioned, stood there twice for 15 minutes no attention whatsoeverread more

Let me just say I was intimidated walking in but I knew I wanted Misty. Then Zachary, the store…read moremanager, came with the questions. Oh boi let me just say I was like . Thank goodness Zachary took the time to explain everything to me so I knew what I was purchasing. I love it and appreciated the help. I don't know anything about paint. Thank you so much Zachary for your expertise and experience.

From what I understand the staff is good. My problem was getting a sample color in Morgan Hill…read moredidn't match the swatch, ok I get that. But getting the same paint on Blossom Hill was a TOTALLY different color. And Sundays they are closed. I wanted to have a fit, but I had to finish, the color wasn't too bad, so I just covered the original color Too inconsistent for me. Be happy you were closed cos I went full blown Karen at home Update Husband got more paint yesterday. Asked for Swiss coffee. Paint wasn't mixed so now we notice it's unmarked and white with no mix-in. So second chance didn't work out too well. So far the other colors seem correct. I cannot recommend this particular Sherman Williams store. Morgan Hill was more consistent. It isn't likely tho I will use this place again, next time the color might matter more and I can't trust Sherman Williams to respect that

So far so good. great selection of colors. they pretty much leave you alone when you go in, which I…read morekinda love. I don't need to make small talk about paint. easy parking.

Service was great. Very busy in the mornings as contractors are picking up their supplies for the…read moreday, but afternoons seem to be less busy. Had 2 paint matches - they did a great job. I'll definitely buy future paint from this location.

The store layout appeared in disarray. The front entry was not very obvious. Paint swatch cards…read morewere all over the counter and popular colors were not in stock. The manager was mostly in the back and the workers were chatting with each other about things unrelated to paint. I asked where the colors were and was pointed to a corner of the store. I went over to browse for awhile, and then had to wave employees down to ask questions. The associate who "helped" me was unable to answer most of my basic questions about paint, such as the lines available, and differences between their products. I was also informed of a lower price, but actually paid a higher amount after the "discount" that was given. I came here because they had more color choices, but I will probably choose a different location or go to Sherwin Williams down the street for future projects.

This review is a very quick shoutout to Ariel for helping me with the right shades of white (one…read morefor my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated. Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project. All in all a fantastic experience and absolutely recommend the store for all your paint needs.

This location seems just fine in terms of stock and a well- lit spot to look at colors, but the…read morehalf pint paint samples were a little more expensive here than at another Benjamin Moore store just a few miles away, and the color selection help was more limited.

Service is always great here at this location. I prefer this location over others in the city. I…read morelove all the selection of colors and it's great quality paint!

Super helpful and friendly staff. Be kind to them - at the moment they are understaffed. Not only…read moreare they knowledgeable and give good advice, they did a great job with a paint color match situation. I needed to match a color and brought them a chip from the wall. They said if I took it to Home Depot or other big box store, they would just run it through the computer, mix the paint and give me the result. But with Kelly Moore, they do that same computer process, but then they spend time with the paint, and apply it to different surfaces and tweak the color if necessary until they are confident they are giving you as close a match as possible. This process took an extra day or two, but was worth it in the end to get a great match. They def go the extra mile. TY.

My usual paint store went out of business so I found myself looking to build a relationship with a…read morenew place and a new brand. Sometimes these types of places that service professionals can be intimidating to a DIYer, but this was not the case here. Everyone I interacted with was welcoming and treated me with respect. Nicolas was very patient with me while I tried to find my perfect colors. He steered me to the right product for the job from primer to paint. He also showed me how to properly hold a brush when cutting in. This made such a huge difference in my current project and I'm never going back. Saves me so much time. I'm forever grateful. The paint itself has been great - colors are vibrant, paint silky and covers nicely. I'm a strong believer in three coats, but honestly it covers really well, you could probably get away with two, if you're careful with your application. It's not cheap, but I think fair for a quality product I can use and not worry about any issues during application and down the line. The smell is very mild and dissipates quickly. I definitely will continue using this store for all my paint needs.

Nicholas was so helpful, knowledgeable and patient with helping me pick out the right primer/ paint…read morefor a bathroom remodel project. Grateful for the excellent service and for going to extra mile (assisted with loading paints into the car and made returning unused primer a seamless experience). Will definitely be back for any future paint projects.

Terrific customer service and paints! Staff is very friendly and knowledgeable. Im a new home owner…read moreand I felt comforted to ask many questions about paints. I enjoy that I have a profile for a tech to find my account to remake a paint I ordered in the past and I can call ahead for pick up (20 minutes)

Helpful staff, particularly the color consultant Gabe Connolly. Even as compared to another local…read moreBenjamin Moore paint store, there were better ( larger) color samples available here. And the small paint samples were less expensive than at another Benjamin Moore location ( and much smaller and cheaper than what was available at Sherwin Williams!). But the color help was the best benefit of all. This will now be my go-to paint store.

My sister and I were there this morning around 10:30 and were kindly helped by each and everyone…read morethere, each person who saw us at the counter asked us if we needed help, we had a nice conversation with the one who first helped us and sold us our paint ,then he had gone back to mix it for us and several other employees came out to ask if we needed help,their service was outstanding and the employee who sold us our paint even carried it out to the car for us! It was a very special trip for us today to get that particular can of paint because a few years ago my sister was deathly ill and has had to take the room downstairs till she got better and finally now is able to go back upstairs to her own room to her favorite paint color so as any time would be your kindness would be appreciated but especially this trip it's a special time for her! Thank you all, next time we need paint we will be back ! Thank you everyone

Holy moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely…read morelost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**

Carlos valencia, best emplyee, and very respectful, very ongoing and always in a great moodread more

I believe this store could improve by creating a more welcoming and positive atmosphere for…read morecustomers. A simple greeting when someone walks through the door, a smile, friendly facial expressions, and asking, "How can I help you today?" can make a huge difference. The atmosphere could also feel brighter and more inviting. Most people coming into an auto parts store are there because something is wrong with their vehicle, which can already be stressful. Customers should feel comfortable asking questions, especially those of us who may not know a lot about car parts or how to install them. I would also like to see management lead by example by being approachable, patient, and willing to help instead of making customers feel watched or uncomfortable. Employees could explain things without making a customer feel like they are bothering them. I am not asking for special treatment. I would just like this location to feel friendly, helpful, and welcoming to everyone who walks through the door. A little kindness, patience, and good customer service would completely change the experience at this store and would make customers like me actually want to come back.