This review is a very quick shoutout to Ariel for helping me with the right shades of white (one…read morefor my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated. Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project. All in all a fantastic experience and absolutely recommend the store for all your paint needs.

This location seems just fine in terms of stock and a well- lit spot to look at colors, but the…read morehalf pint paint samples were a little more expensive here than at another Benjamin Moore store just a few miles away, and the color selection help was more limited.

Come see my friend, Hector, who continues to go the extra mile everything I come in for service…read more Mention this review to Hector or Ramon, you get a discount by mentioning the name 'Chet'. Rock-on!!

HORRIBLE service! The two times I've come here this person (lady) behind the counter wants to not,…read moreunderline the word NOT, help you. I dropped off a sample on Friday and came back Monday. No one called me to let me know the paint was ready. I asked her when it was ready, and she snaps "I don't know I wasn't here". I immediately remembered her from my last visit where she had to fully disclose they will paint match but it's not guaranteed. Why doesn't she just say it out loud, "HOW CAN I NOT HELP YOU"? Then she looks up my account by name. As we're standing there for a good solid minute I say, can you put this on my account. She says "I need your ID" sure but why don't you ask for it instead of just standing there, breathing, and existing. Then she sarcastically says, "HAVE A NICE DAY". Your life must be sad to be that angry at strangers. Good lord lady- get a job somewhere else if you don't want to help anyone at Kelly Moore. I don't normally post agro reviews but you're attitude is horrible on the two visits to this KM store.

Came to this paint store to get a paint color matched, but the experience was really disappointing…read more(unlike my last two visits). I brought in my door trim for them to match the paint, and they immediately told me they couldn't do it because there was shimmer in the finish. I explained that I didn't need the shimmer -- I just needed the closest base color. Then they said no one (the color technician) could work on it until Monday. But if you're not the color technician, how can you confidently tell me what can or cannot It's clear they don't want to help and don't care whether someone is a repeat customer or not. I drove all the way from Los Altos to Cupertino for this, and honestly, it was a complete waste of time, unwillingness to help & give me this "I don't care" doing business with a repeat customer made this a very disappointing visit.

The staff was so friendly and helpful. They were such a great resource on giving suggestions on…read morewhat tools or products would work for my needs. They helped me do a color match with a paint chip I brought in, and it was SEAMLESS. I also really liked that they were so proud of the quality of the items they were selling. Before I left, they told me to make sure I wash the brush I got because it would last me for life! They were absolutely amazing and would highly recommend checking them out.

My sister and I were there this morning around 10:30 and were kindly helped by each and everyone…read morethere, each person who saw us at the counter asked us if we needed help, we had a nice conversation with the one who first helped us and sold us our paint ,then he had gone back to mix it for us and several other employees came out to ask if we needed help,their service was outstanding and the employee who sold us our paint even carried it out to the car for us! It was a very special trip for us today to get that particular can of paint because a few years ago my sister was deathly ill and has had to take the room downstairs till she got better and finally now is able to go back upstairs to her own room to her favorite paint color so as any time would be your kindness would be appreciated but especially this trip it's a special time for her! Thank you all, next time we need paint we will be back ! Thank you everyone

Holy moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely…read morelost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**

Had a fantastic experience at this location of California Paint Company. Thomas and Dave helped me…read moreout of a bind, when I was trying to color match to a BM paint on my walls. Thomas even stayed late to help me when I walked in near closing time. Super friendly service every time I went in. These guys have years of experience with paints and colors, and are a wealth of knowledge. Definitely will only be shopping here for paints and supplies.

I went to this shop in 2017 for my kitchen cabinets project with SW colonnade gray , it turned out…read moregreat. 2021 I'm doing walk in closet project. Got a pine of SW repose gray from Home Depot for testing. Color is right on wall and closet. So I went to this shop to get a gallon of aura paint. But the machine didn't match the color right this time. Went back for refund, got yelled at. After showing pic to the owner, told the owner the color turned out blue it's not even close, I can't use it. It's more bluer in person. He told me" we don't go by pic." So he took back the aura and testing on a piece of paper. And said "your house lighting is wrong. My paint has no problem." When I tried to get the piece of paper and go outside to match the chip he wouldn't let me. And yelled at me" you know nothing about paint." he slammed the gallon paint on the counter and yelled again" I'm not taking it back". So unbelievable. Be aware of this place. No customer service at all. Horrible service. Totally waste of money and time. Never go back again. Of course nothing can match perfectly. But it' should be close to gray beige color, not baby blue. Maybe your machine needs to be calibrated? Why I had to be yelled at when your machine is not working right? You are not even trying to help fixing the problem or refund me for your malfunction machine. BE NICE cost nothing.

I'm so happy with my paint experience and will always come back for this business with any paint…read moreneeds. As a newbie it's easy to be overwhelmed with what's available in the paint world . I went to a neighborhood Sherwin Williams and was really disappointed when they told me I couldn't get sample paint (?) - but then really pushed for getting gallon base coat and gallon paint. I knew I wanted to swatch the colors first on the walls and they said a sample isn't needed you can just hold up the paper swatch to the wall?? I then went to Home Depot but again was met with paint selection that didn't really match the color I was seeking. When I came here, I knew what kind of color I wanted and was helped out - right away in discerning the best type of paint for the job. You don't get the level of expertise from other places, and for me I wanted some finite info on the paint before starting my DIY project. The people here know the trends in paint, the undertones and explained how paint breakdowns work. -- You get 10% off your first purchase which is a nice perk, I will be back for future paint needs. I'm really happy with the color and even got some recommendations on a comparable swatch. In the end I purchased 5 gallons of paint, finished my whole house and I'm super pleased with the recommended eggshell mid tier paint. They matched the color from SW with ease and I was happier than going back to SW with their cold shoulder service. If you're new to painting they give you good tips too.. which every bit helps, alongside those fun YouTube tutorial videos online.

The customer service here is amazing , Troy and his crew go out of their way to help and get the…read morejob done. They can literally get any Benjamin Moore product or modern masters for you in a days time.

I had a tricky supply line pumping job up in Silver Creek. Given distance and traffic, I knew I'd…read morehave only 1 shot at getting the job right or the customer would have gone without water for a second day. None of the parts were available locally at Home Depot, my go-to, because I needed an odd-size, 1-1/4. So I went to Rubenstein's a bought 600+ dollars of parts, and I told the counter guys "this stuff is probably all coming back, I wish you had a restocking fee because it's only fair that I pay for borrowing the parts." they just waved me off and assured me come on back we'll take care of you. At the end of the day, only the most expensive part, the valve, and 1 other part was needed to close up the line, finish the job, and put a smile on my customer's face. Two days later, I returned everything else and the guys were unfailingly upbeat and helpful. For a plumbing store, in this particular situation, this is unusual. I left feeling good about the whole process.

Came to buy a simple shower cartridge thats sold $20 on amazon, but wanted same day for hot water…read more They found the part and didn't scan but instead went to back to ask supervisor for price. Charged $70, i didn't even mind knowing so because they helped me find me the part I thought would fit. I doubled checked with employee 2x that I could return if its not a fit. Returned it because it caused my warm water to be just cold. They straight up said no because i installed it. I had them ask the manager twice and he came out said no, he didn't listen to anything and just said employee informed me I can't return it when i purchased it. So scammy, I didn't reply. Just left and even left the cartridge, manager replied with a snarky attitude "thank you!" Didn't care much for the money and would never come back and will refer all friends and family not to visit. Also horrible service, I waited with one employee at front and 4 ppl in office staring at front.

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!