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    San Marcos Cottage

    5.0 (8 reviews)
    Open 10:00 am - 5:00 pm

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    3 years ago

    This is such a wonderful board and care run by the sweetest family. Highly recommend!

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    Silvergate San Marcos - Melby Dunn director-- do not trust this lady. Money over human lives-- its wrong.

    Silvergate San Marcos

    3.5(13 reviews)
    1.6 mi

    I worked for Silvergate as a caregiver years ago. College freshman-- my first job, and very naive…read more Please do NOT bring your loved ones here. I've witnessed countless abuse from many caregivers-- both verbal and physical. The upper management turns a blind eye. I remember being in one of the monthly meetings and the director describing our patients as mere money-makers for the company. And each staff member was essentially replaceable. So many caretakers would manhandle our fragile and elderly patients. During showers, if we had a patient in their later stages of dementia, I've seen a caregiver spray them in the face and yell at them to sit down. I've seen them yank them up from their wheelchairs and transport them with absolutely no regard for their safety. I've seen them throw them down onto the beds and change them in a very inhumane way. I've seen a patient choke to death. Our lead med-aid sat there and allowed her to die even when one of our caregivers offered to fish the obstruction out of her mouth. He was instructed to do NOTHING and leave. He sat there and watched her choke to death and die. Our monthly meetings would contain no content and would teach us absolutely nothing. They'd rush their meetings and hand us a paper to sign that we took the "course". I had no first aid experience, but I signed a paper showing they taught me when in fact-- they did nothing. I have no excuse today-- but back then, I was truly naive and thought it was normal. MOST of the caregivers treated the elderly so harshly-- some much more than others. I wish I had spoken up back then-- but I honestly wasn't sure if it was wrong bc everyone made it seem so normal. I treated all my patients are if they were my own grandmother or grandfather. I loved them. And I was teased by the other caregivers for being favorited. I am now a mother of 3 kids and my parents are at that stage where they can't fully take care of themselves. And I think to myself-- I would be devastated if I found out my parents were treated as horribly as what I've witnessed in my younger years. I live with that guilt everyday that I didn't say or do anything. This facility should be investigated and shut down. The woman in this photo should be in jail-- but I think its been so many years-- she might be at that stage where she needs those services herself.

    My friend Al was at Slivergate in San Marcos for about a year and a half, most of that time in…read morememory care. Everyone there was outstanding. Very welcoming and caring. From care givers to med techs to nurses to front house staff, all were caring, helpful, understanding and sympathetic. I can't praise them enough! It was a difficult time for him, and they were all there to help him. If you are looking for a place for a loved one, I highly recommend Silvergate.

    Photos
    Silvergate San Marcos - Activities Room

    Activities Room

    Silvergate San Marcos - Courtyard

    Courtyard

    Silvergate San Marcos - Courtyard Lounge Area

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    Courtyard Lounge Area

    Sapphire Pacific - Sapphire Pacific's Chardonnay location offers ample kitchen and dining room space to accommodate residents with wheelchairs and walkers.

    Sapphire Pacific

    5.0(5 reviews)
    1.9 mi

    Our grandmother loved this place and did not even realize she wasn't at home. The space is a shared…read morehome and feels more like an in-laws house with amazingly caring in-laws, than a nursing facility. The staff are friendly and live with the senior guests around the clock. The meals are prepared fresh and customized for guest presence (they even purée and prepare separate soups for those with weak teeth). Our favorite little touch was the outdoor area with well kept flowers and mini golf! I highly recommend Sapphire Pacific over any traditional nursing home.

    Sapphire Pacific is such a wonderful board and care home. I moved my mother here after we had a…read morevery disappointing experience at another board and care home. What a difference! First, the home is very beautiful and very clean. Our entire family felt so comfortable and welcomed every time we visited. The caregivers are extremely attentive and treated my mother like she was their mother. There was a physical therapist that came in everyday to help my mother walk again. There was a doctor that would come by and see my mother at the home as opposed to having me drive her to see a doctor. My mother is lactose intolerant and the caregivers specially prepared meals just for her and made sure she received her medications on time. I would recommend Sapphire Pacific to anybody considering a board and care home or an assisted living. This was the best decision we could have ever made for my mother.

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    Sapphire Pacific - The wide hallways at Sapphire Pacific's Chardonnay location are designed to offer resident's unencumbered access to the entire home.

    The wide hallways at Sapphire Pacific's Chardonnay location are designed to offer resident's unencumbered access to the entire home.

    Sapphire Pacific - The private bedrooms at Sapphire Pacific's Chardonnay location all offer French Door exits, vaulted ceilings and wood flooring.

    The private bedrooms at Sapphire Pacific's Chardonnay location all offer French Door exits, vaulted ceilings and wood flooring.

    Sapphire Pacific - At Sapphire Pacific's Chardonnay location, the bathrooms are newly upgraded and spacious in order to maximize comfort and convenience.

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    At Sapphire Pacific's Chardonnay location, the bathrooms are newly upgraded and spacious in order to maximize comfort and convenience.

    San Marcos Cottage - assistedliving - Updated August 2026

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