Feeling VERY taken advantage of! Have family members that use them and we have used them for other…read morethings and been satisfied, but had an oil change recently ... that's what I asked for and came to pick up... $380!!! They added some extras I never agreed to, to the tune of an extra $188! I'm too much of a wuss to complain at the time, but not happy about it! I guess my advice would be to be specific about what you will pay to have done.

To begin with, they dealt with the insurance company for me. Then, not only did they repair and…read morematch paint exactly, they washed the car inside and out. They called regularly to let me know their progress and expected finish date and time. These guys enjoy their work and hope you'll see the effort they put into that work.

Thanks for your honesty & extreme kindness because I was panicking about being Locked outread more

Quick and competent. Brought my overheating van in late Tuesday, had a diagnosis and estimate…read moreWednesday, fixed and ready for pickup Thursday. The faulty hoses were replaced with high quality parts and I couldn't be happier with the work or the price. I'll be confident bringing my van back to this business.

Had a piece of hard plastic stuck on a tire, causing a slow leak. We were headed back to Arizona…read morefrom a long road trip. Stopped in, greeted with a friendly counter person, told us it would be about 30 min, it only took about 15 min with a packed lobby (which should tell you something). Two other folks said hello, and one offered us some water. They were extremely friendly, quick, and fixed the problem. The cost was minimal. I'm coming here if I ever get a flat or need tire service near Belen.

I was charged $50 for a " diagnostic test" and they said my upper ball joint was broken so they…read morecouldn't do my alignment. I went home and got the parts to do it and upon inspection my car did not need a replacement, I even took it somewhere else and they said "it's perfectly fine". What a scam, they were insistent I pay for it to get done there- glad I didn't.

Very responsive. Fair pricing…read more Great guys doing the work. Super happy to have found them, and we definitely will continue utilizing their services.

I am so pleased with the detailing job they did for me! My engine is car show ready and the…read moreupholstery was shampood and looks awesome. Both the inside and out are like new!! My car is 8 years old and could pass as brand new!! High quality at a reasonable price. They were on time and great customer service!!!

Adding a few words to respond to Bryan's comments. I'll start with; Perhaps we can agree to…read moredisagree. I suspect Bryan will agree that we were not the right customer for On Site. We're 70s(ish) retired Federal Government employees (I'm also a veteran) traveling America in a half million dollar class-A motorhome that suffered an engine failure Saturday afternoon. Still not sure why Bryan said that we looked "shady," especially since we never met him, but in any case we're pretty darn sure others like us who might suffer a Cummins engine issue in Albuquerque will rather go directly to Cummins (where they do indeed have dedicated RV sites within their fenced lot) to have their problem resolve. 1). We contacted On Site (Carlos answered the phone) Saturday afternoon, not Sunday as Bryan's asserted. 2) We paid over $3K to have our coach towed to On Site based on assurances that Carlos gave that On Site would work to resolve our Cummins engine issue "within 12 to 24 hours." The only thing their technician said he would do that Sunday was reinstall the driveshaft (removed by AAA for towing) so our coach could be driven onto On Site's yard where we had no access. On Site does even have a customer waiting area. 3) After seeing On Site's operation it didn't take us long to determine that we certainly were NOT their usual customer (the guy sleeping in his car on the lot was a good tip off)l so we found another towing company and got moved directly to Cummins. On Site's towing company failed to get us out after trying for an hour, so we called another. 4) Cummins has since determined that our engine problem is not/not what On Site's technician said it was and they are now fixing the problem under warranty. So, IF you are anything like us, you might want to look at other options. On Site certainly wasn't what we expected or had hoped, and apparently folks like us aren't the kind of customer On Site wants because we look "shady" to them. GOOD LUCK!! I hate to complain but that's mostly because I hate having such egregious stuff to complain about. Long story short, their website looks great and engenders confidence but when you arrIve you immediately suspect that it was a huge mistake. After a full day of broken promises, no repair work being done, being told that I will have to prepay for parts from their vendor in order for them to use, AND frequent suggestions to abandon our expensive class-a motorhome in their yard with a firm policy of no customers allowed in the yard we paid another expensive tow to be brought to a reputable establishment. We feel fortunate that we escaped them without incurring even more crazy charges (for example; they insisted on cash payment to read the engine error code, which I had already given them). Maybe they do good stuff for other customers, but we sure didn't see any good service.

I had seen ads for this shop on Facebook so I called them to install some performance parts on my…read morenew truck. The install was professional quality, fast and fairly priced! I am very happy with my truck now and Bryan and his crew are to thank!! They did so good on this car, I'm bringing my other car to him next! Highly recommend!!

Wow! What an amazing job! We are beyond impressed! The price was great for the tremendous work!read more

I had my first experience with this company yesterday. I decided that my "old faithful " car…read moredeserved it. The two men who worked over my car were friendly and efficient. They worked my car over, inside and out. When they were done, it looked better than the day I drove it off the lot. The price is in keeping with other similar agencies. Highly recommend.

Of course, as I was leaving Albuquerque, a trucker pulled in front of me and a stone chipped my…read morewindshield. I remembered used Premier a few years ago and went directly over . I was promptly greeted, and the technician did an amazing job repairing the chip in my windshield. If I didn't know it was there, I wouldn't know it was there. I try to use Family own businesses when the quality and service warrant. I'm sure at some point. I am sure at some point I will return.

I had a good experience with this shop. We needed a full windshield replacement on a newer…read morevehicle. Looks as good as the day we drove it off the lot. They finished my vehicle in the time frame promised and did a great job. It's a small local shop no frills but they got the job done.

Got a crack in my windshield driving cross country. Albuquerque was the next stop. Found them on…read moreYelp. Elizabeth was helpful and responsive. They met us at the hotel and went straight to work with the repair. Sadly the crack expanded a little overnight but the service was delivered as promised.

great service, thanks! They came to me even though I live in las lunas and didn't have any surprise…read morefees when it was time to pay. Very thankful because most companies almost always charge extra to come here. I'm on a strict budget and was glad they could handle my needs