My 76 year old husband called and asked for the price/ availability of a battery for my Subaru. He…read morethen went in to the shop and again was given the same price, he was not told what the cost to install the battery was. Ten minutes later the install was done and he was presented with a bill for the battery plus a $195.00 shop fee. Big surprise, too late to change his mind, the batteries already installed.... So much for supporting a local business. Taking advantage of an older man, you should be ashamed.

They do a fantastic job. Replaced the front bumper on our granddaughter's and you can't even tell…read more Great job and done in a timely fashion.

My Dad, 92 year old, took his Cadillac for a brake job, 1,300 dollars later . He drove it home …read more Following day his brakes were failing. I went to service desk. They said he now needed a new brake cylinder. I took it to brake masters they checked the brakes system found the vacuum hose connected to the brake cylinder was loose. They tightened the connection, and the car is working normally now....and best of all they charged me $0.00 zero dollars. They called it a service check.

Bought a new Chevrolet in Colorado Springs lived here in Los Lunas thought I'd take it for a…read moreservice there horrible car came back with scratches dents said we're not reliable my problem car was brand new when I got it would not recommend this place to anybody go somewhere else I promise you it's a rip off and horrible experience

Max did an amazing job. He is highly detailed oriented and takes his time. Will recommend him to…read moreanyone who needs work done on their vehicle.

Sam did an excellent job in repairing my paint repairs for my 2014 Lexus ES350. He was fast in…read morerepairs and the ultimate condition of my vehicle upon his completion was excellent! I would highly recommend his services for any paint repairs. Thanks Sam! Jim

Khalid is very professional and gave an honest explanation of how well he could fix a door dent as…read morehe went over his process. Good communicator. We are very happy with his work. Super fast response time, scheduling was easy and price was reasonable. So glad I clicked on the Intdent link. Thank you so much Khalid!

Did a great job on my scratched wheel - cannot even tell it was ever damaged. Service was quick -…read moreless than 30 minutes. And most importantly, very responsive and easy to make an appointment. I called several other companies before I found this one and not one of them ever returned my call and after my wonderful experience with Intdent, glad I never heard from them!

My son went to Ratchet a few months ago to get his car wrapped and we were so blown away with their…read morefantastic work we decided to surprise my husband with a wrap for his car for his Birthday/Christmas. Birthmas, if you will. Holy cr** these guys are amazing! Chris did an amazing job communicating with my son to get my husbands car wrapped. My son had the vision and Chris was great at recommending tweaks that would make the vision come into fruition. Absolutely impressive all around. My husband was beyond surprised and I think I might have seen a teeny tiny happy tear. I HIGHLY recommend Ratchet Industries!

We used Ratchet Industries on San Pedro for hail damage repairs on our truck through a USAA…read moreinsurance claim. Our communication was with the owner, Rori. The truck was dropped off on August 28 and was not marked "ready" until November 21, nearly 12 weeks later. During the repair process, we were repeatedly told it would be "two more weeks," but the completion date kept moving. Communication with both us and USAA was slow, inconsistent, and often nonexistent. Because of the shop's extreme delays, we incurred additional rental car costs. Ratchet Industries agreed to reimburse us for the rental expense, and USAA has a record of that agreement. The amount still owed to us is $1,604.84. After agreeing to pay, the shop again repeatedly told us payment would be made in "two weeks," but no payment was made. At the shop's request, we even tried working with them on a payment plan, but those payment dates have long passed and they are no longer communicating with us. As a final attempt to resolve this, we offered to accept half of the amount owed if paid by the deadline we gave them, which is now about six months after we incurred the rental cost. We still received no payment and no communication. When the truck was finally marked "ready" on November 21, it was not actually complete or properly put back together. The new drip moldings had not been installed, the interior paneling had been put back loosely and needed repair, the middle light housing was broken, and screws were missing from the tailgate molding. We have been very patient and gave Ratchet Industries many opportunities to resolve this. We are requesting payment of the $1,604.84 rental reimbursement they agreed to pay, or at minimum a written response and immediate plan for repayment.

Inconsistent estimate from what I received vs what was shared with my insurance company. No…read moreresponse to multiple emails from me and my insurance company after that.

Terrible experience! We had my son's car fixed this summer by Leroy at car crafters. Not only was…read morethe repair more expensive than the estimate, it literally fell apart two weeks later! My son and I were on the freeway to take him to school when pieces of his car that were repaired, started falling off! Leroy was notified and has done nothing to make it right