Took in my clients truck couple of times and they got the job done. Front service was friendly. Ran…read moreinto Chris he was very nice and explained everything to us.

I wish I would have taken my truck to Jay Walton right after the accident in Jan 2024, but I took…read moreit two other places that tried to rip me off and had the worst experience of my life! They and the other driver's insurance company totaled my truck and even tried to convince me that my truck's frame was bent! And after 7 months dealing with those 2 other companies and giving them almost $10,000 my truck still wasn't fixed! A co-worker told me about Jay Walton and promised me they would take care of me and my truck.....and Jay Walton to the rescue! Even though they were given a truck that was missing the entire front end, they were brave and knowledgeable to take on the challenge! Not only did Jay Walton do the diagnostics to discover if my truck's frame was bent, they proved it was not! And they never tried to take advantage of me or be dishonest. Ryan kept in touch with me with updates and was always quick to find out answers and address any issues that came up. Best of all, Jay Walton had my truck completely repaired in 2 months! And my truck looked better than it did before the accident! I can't thank them enough for turning a horrible nightmare into a positive experience with a very happy ending!!!

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

One of my family's biggest apprehensions is trusting a good mechanic who will be honest about…read moreservice needs, not overcharge, and not push the up-sell... we have had some not so great experiences over the years, and so we found ourselves once again shopping around and looking for advice by word of mouth. We were referred here by another credible and reliable source, crossed our fingers and hoped for the best. We took in our vintage RV for an electrical shortage issue - dropped off at 8a and we were contacted the same day in the afternoon. We were given several options to choose from in order to resolve the problem - including various price points and baseline needs. As a working family on a budget - safety and affordability are priorities for us. We couldn't be happier with the service we were given. We were able to make our little motorhome road ready again within a few hours, and without spending a fortune. We will be highly recommending this business to friends and family, as well returning for any future needs we may have. Thank you for a wonderful experience

I lived in Albuquerque for 7 years. This business knows everything about how to fix your car…read more After the repair, they re-check everything again. That is the same meticulous attention that other mechanics only give to their own cars. You go away in great shape. After Albuquerque, I moved back to NYC. I still am driving the 1989 Chevrolet that they maintained while I lived in Albuquerque.

I am beyond thankful for this business and their employees. I had a ring in my pocket and it fell…read moreunder the fender of my car. I was desperate for help. They were more than willing to help me get my ring out. One gentleman in particular was exceptional. His name was Blake he went above and beyond until he rescued my ring. So thank you to Quanz and Blake. I highly recommend this business been coming to them for years. Whether the project is big or small they will give you nothing but the best!

Everyone at Quanz was efficient and friendly. Having to deal with the results of a car backing in…read moreto my beloved Beetle was a drag, but at least my insurance company hooked me up with a top notch shop that handled me and my car with TLC. Thank you, Quanz!

My AC went out on my Toyota Highlander Hybrid during what felt like 100 degree weather days. My…read moreregular mechanic said he couldn't fix it! A friend recommended that I take it to Sparky's and I'm glad I did. The staff and crew got on it right away. They provided me with diagnostic information. The cost, I didn't compare but I know that if I had taken it to the dealer, it would've cost more. Thanks Sparky's!

Thank you, Sparky's. My check engine light came on during a long-distance trip and Sparky's was…read moreable to grab the code (a problem with the external temperature probe) and replace it without the car having to wait at the shop (something difficult to do pre-Holiday). The dealership in ABQ was telling me they had openings in January and I was on a road-trip and I'm sure they would have quoted me a ridiculous price- even a few hundred just to run an OBDII scan. Thanks you Monica, Tony, and everyone at Sparky's.

This is by far the best shop I've ever been to. The customer service is outstanding, and you'll…read morenever have to worry about whether or not the job will be done correctly. Can't recommend Advantage Automotive enough. Bring your car here, you won't be sorry.

We are from Ohio and my son is going to school in Albuquerque. His check engine light came on a…read morefew days ago. I called Advantage at the recommendation of a local auto parts store and spoke to James the owner. He was caring and made me feel comfortable as a parent especially being so far away. They got the car in the next day and took care of the issue promptly. They even came in $125 under the quoted estimate. Everyone was very friendly and treated my son with respect. I can't express the gratitude as a father who felt helpless a world away. You may not fully realize it but you were a blessing. Thank you! I highly recommend Advantage Automotive and will use them for all his future car care while in New Mexico.

Brown's on Wyoming saved my car! I won't be going anywhere else. Topnotch service, both in the care…read moreof my vehicle, as well as going above and beyond customer service. They even take photos of the parts in your car that they're concerned about, so you can understand their process. It's really stellar. I came to them after another shop in the area took me on an emotional ride (pun intended) when I went in for a 100k mile maintenance check. Long story kind of short, this other shop broke a part in my engine that caused a gnarly oil leak. They denied it, and then tried to get me to buy two new cylinder heads (for $5500, and my heads were totally fine). I was looking at buying new cars and feeling pretty overwhelmed. A friend had referred us to see Jeremy at Brown's and I am so grateful he did. Mike and Jeremy were incredibly patient with me telling them my whole saga and seemed determined to right this unfortunate wrong. In the end, Jeremy worked magic and my car is running better than ever! I really can't sing their praises enough. Don't hesitate to take your vehicles there!

They were overcharging for services not needed. I needed a ac vacuum and recharge only. They tried…read moreto say I needed a whole ac system costing in the thousands!

They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.