we went here to get my son a pair of sandals. Taylor was fantastic. She was very knowledgable of…read morethe products and quick to get different styles and sizes. She was very patient as my toddler was indecisive. She was professional and friendly. The store is stocked full of choices and the prices are very reasonable. I highly recommend! Thank you Taylor for giving us a wonderful experience.

This is a cute footwear boutique located in the Grand Hyatt. I was able to find Haviana slippers…read morefor my daughter that were her size and a unique style that I haven't seen yet. They sell footwear for men, women and children. I bought my daughter's slippers for $26.

Pre-renovation sale is on, 30% off everything! Don't know how long it will last but they will begin…read morea 2 week renovation in June. Friendly service. Nice selection. Got a surfboard bag, Okukai shoes, and clothing!

Entered store. Several employees. Got absolutely no greeting whatsoever. Looks like a local surf…read moreshop. Well stocked. Lots of clothing, even surfboards at the front entrance area.

By the Sea's Olukai's display of footwear is what caught my attention when I first walked in. I…read morehave a hard time justifying spending $60+ for a pair of flip flops and casual shoes, but I do like the quality of Okukai's. BTS has a lot of sizes and styles available. The chance to try on different styles and sizes was a big plus for me. I opted for a very cute pair of slip ons. I was surprised that I needed a half size smaller than what I normally wear. It's a good thing the very helpful salesman was there to guide me to the correct size. My Olukai's are so comfortable and so cute! I also found a very cute pair of mother of pearl earrings! BTS is a touristy store with a bit higher quality (more expensive) touristy things. Note that I found the same shoe at a store in the same center and online for almost $5 cheaper. However, I must say that I wouldn't have known the right size to order online if I had not tried on the shoe, and if I had not had the the help from BTS salesman.

If I could give this store a negative star, I would. I bought my daughter a pair of Olukai ($80)…read moreslippers here, and THREE days later, both sides split, rendering the Sandals unusable. When we went back to the store, salesman Gary Keeth told us that it was company policy to NOT exchange any product, and that we would have to contact Olukai to have the Sandals exchanged. When I explained to him that we only bought the sandals a few days ago, he got very upset and told me that when I bought the shoes, he stated that anything that happens to the shoes has to be handled with the manufacturer. I explained to him that I thought he meant, anything down the road - Not immediately. (He also went on to say that this happens a lot with the sandals as they can't handle the heat.). I asked him why we couldn't exchange the shoes and have the store ship the product back to the manufacturer. He then told me that it wasn't store policy and if he were to do that for me, he would be afraid for his job. Another lady was in the store, and asked him why he just didn't contact the manager and ask her if it was OK to do so. He refused and said if he did that he would be fired, as it was her day off. And if I really wanted to speak to the manager, I could come back when she was working as he wasn't going to help me. He was yelling at me at this point and wouldn't let me speak. Bottom line is, my daughter now has to wait until we get home before she can use her slippers and we can exchange them ourselves. Gary Keeth is a joke and should not be allowed to work here any longer. He's been giving the same sales pitch on how his lady friend bought him Olukais and it changed his life, for too many years now. DO NOT SPEND ANY MONEY HERE UNLESS YOU'RE ABSOLUTELY SURE YOU WANT THE PRODUCT, AND KNOW THAT IF THE PRODUCT IS DEFECTIVE, THE STORE WILL NOT GUARANTEE THE PRODUCT. YOU WILL BE S.O.L.

Great service! My husband went to look for some work boots, he didn't know exactly what he wanted…read more There were so much to choose from! Leeroy & "Heddah" was just awesome, made us feel welcomed and were knowledgeable about their products! The price was not bad at all for the quality and comfort of the boots. Just all around great local vibes in there Mahalo!

Wanted to check this shop since I knew they sell western wear. Boots is what I'm interested in…read more Greeted when entered, two very sweet friendly ladies. Was directed where the women's western boots were and found a nice selection. I found a style I liked and tried it on. Luckily they had the size I needed. Perfect. I bought it. No kaamaina price but this pair was very expensive. I wanted to give them some business so I got the pair. Ariat brand, good quality. Short style with long fringe. Fits nice and comfortable. Not to heavy. Need to break them in. Next time I'll come back and get a western hat. They have a great selection on everything. I didn't browse the whole shop but I imagine everything is rather expensive.

Have you hiked this island, yet? Man, what a mud wrestle. We popped over to the Coconut Marketplace…read morefor a (disappointing) meal following a short but grueling hike, and my shoes -- the soles nearly worn off, I loved 'em -- were rust red and waterlogged. I eventually bought a pair of $100 OluKai athletic kicks which I wore everywhere for the next two weeks, and now find myself donning on the sands of the high desert. I really liked the overall selection of footwear here, there were plenty of fairer priced options, and the sandals ranged from very cheap to, like, form-fitting toe gloves. There's also clothing and stuff. Didn't look at that stuff. No nonsense service that leaves you be until you want to buy.

Good quality items. The lady we spoke to was pleasant and engaging. She has a variety of…read moreaccessories to choose from.

This is a wonderful shop for outdoor needs on the South shore of Kauai. They have fabulous…read morecustomer service, and the shop attendant was awesome when we were looking for hiking shoes. They also have a huge selection of clothing and other outdoor gear that you can't find anywhere else in the area. Highly recommended!

I visited this boutique recently and had a very disturbing experience. During my conversation with…read moreone of the salespeople, they made openly antisemitic remarks about Jewish people. It was completely unprovoked, inappropriate, and deeply offensive. No customer should be subjected to this kind of hateful language, and it made me extremely uncomfortable. I want others to be aware of my experience before choosing to shop here. There are plenty of businesses on Kauai that treat all people with respect--unfortunately, this was not one of them during my visit.

I had frequented Blue Ginger (Kuku-Ola shopping center) every time I visited Kauai! I have several…read moredresses! However, my recent visit wasn't as usual. The customer service wasn't the same. Twice this week on two separate visits I experienced very poor customer service. The first visit found myself and only one other customer in the store. As I was browsing, the employee was chatting with another customer about her divorce, her two son. I they had biblical names. Anyway, everything was about her divorce and her sons, not once did she stop to ask if I needed help. I continued to browse, and she never approached me. Fast forward a couple days, Thursday I checked the website for hours, which indicated 9:00 a.m. I knocked on the door, the employee looked up and ignored my knock. So I called to see if they would be opening soon, no answer! Employee can still see me I knocked one more time and she looked up gestured her hand as to flipping/shooing me away! I tried to make eye contact gesturing with my hands two five (10:00) she continued to shoo me away with her hand. Honestly, all she had to do was simply tell me when they would be opening. I felt she was very rude, and unprofessional. I've spent a lot of money in their establishment, told my friends too. However, I will no longer spend my $$$$ at any Blue Ginger.

If you're looking for the newest drop of the Aloha Collection, Work It Out is your place to go!!…read moreThey have something for both men and women, great finds. Love the sista and aunteh helping me out, shootz!!

Not sure why there are neg reviews about issues exchanging items. They were closed for inventory…read morebut saw me trying to get someone's attention to exchange a gift I had gotten and they let me in to do so. They were super warm and helpful about it , even though they technically could've just refused to even talk to me since they were closed. The clothes speak for themselves, it's a well curated boutique with good quality unique items. I just wanted to add my experience with the service. Which has been good the several times I've shopped there and excellent when I needed to make an exchange.