Although, they don't give me enough flavoring on my shaved ice. The service there is great and after I go to ktr right next to it I go to the water and ice to get a little snack or something. read more

Service was horrible and who limits ice in Arizona! The lady literally scolded me for grabbing more than one bag of ice, so I put both bags back and walked out with my empty water bottles. I don't need to give my business to someone who feels the need to police a natural resource. Give your business to someone else. Plenty of options in a 5mi radius. Should be ashamed of themselves. read more

Girl working tonight wasn't having it and her facial expressions clearly showed it. I'm not usually the one to type out bad review or reviews in general but this particular 2 minute interaction really did it for me. I walk in see the sign in from stating that employee was stocking ice and to ring when ready to pay, I did just that filled up on water and got myself an ice cream cone but clearly looked annoyed the whole time. It doesn't cost anything to be friendly. read more

The owner and employees are not friendly at all. My kids love the thrifty ice cream so we will continue to go but not for their customer service! read more

Seriously tho water and ice, more like this place is flippin nice! Absolutely Positively loved everything about it from the funny signs to the wonderful customer service! read more

Sandee's Water & Ice - Water and Ice more like this store is Nice! Overall improved my purpose in life. - Shaved Ice Near Me - Mesa, Arizona

We usually stop by here on our trips to visit grandma in Arizona because they have so many different kinds of Thrifty™ ice cream! These ice creams can be somewhat difficult to find since Rite Aid bought out Thrifty's - and most places don't have some of the more exotic kinds they have here - like birthday cake, pecan praline, and coconut pineapple. They also have the classics like black cherry, rocky road, and rainbow sherbert. Overall there are around 20 different flavors to choose from - so this place is always a hit with the kids, both big and small. Though the prices are a bit on the high side, this is not the kind of place you go looking for a bargain. They offer something special and convenient so it's worth the price. There are a few other things they offer, including ice, filtered water, water bottles, dispensers, and other equipment. They also have candy for sale and a few other things. Overall this is a "neighborhood" type ice cream shop that is totally mom-and-pop style, so drop by and support it if you are looking for some tasty ice cream! read more

Sandee's Water & Ice - Storefront - Shaved Ice Near Me - Mesa, Arizona

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I went to Sandee's water and ice to check it out and see if I could find some ice cream. I walked in and was greeted with an enthusiastic smile. The lady behind the counter explained the ice creams they had and which cones they had. They have regular, chocolate covered with sprinkles, and chocolate covered with nuts. The selection of ice cream was so yummy! I went with a strawberry cheesecake. The ice cream tasted SO GOOD and creamy. It hit the spot. The establishment is clean and smells clean. The prices are great for water, ice, ice cream, and candy. I will be visiting again very soon. read more

Sandee's Water & Ice - two hands holding ice cream cones - Shaved Ice Near Me - Mesa, Arizona

Perfect little spot for all your water and ice needs. Recommend grabbing some icecream while you're there as well. Very friendly staff and fair prices. Ryan is always great and it seems that most customers know him on a first name basis. The kind of friendly small local business you want to support and tell your friends about. Highly recommend. read more

This is my Water and Ice. I am so happy with the owners that are there now. The hours are better and the shop is clean. Actually open on Sundays. The goose neck water faucets are a bit loose, thats why they get the 4 stars and not 5. I am hoping they get these fixed. Side Note: I have purchased water bottles from WalMart and they are brittle and crack very easy. We now buy the BPA free bottles from Water and Ice. They are a bit more expensive but you get the 1st fill up free. Trust me they will last. read more

They have awesome Thrifty Ice Cream, Eegees Drinks, and shaved ice! Fun selection of sodas and candy and even some toys (Funko PoPs). Of course they also have great water and ice! read more

This place is lots of fun to hang out with the family. It's much bigger than the Water & Ice on Lindsay. There's lots to choose from, and they have coloring books & games to play. However, my main reason for writing this review is because the customer service is top notch. The girl behind the counter, Zelda, was super friendly, knowledgeable, and more than willing to cheerfully answer all the questions we had. Adorable Customer service makes or breaks a business, and Zelda made it a pleasant experience for my son and I. Keep her around, she's awesome. Many thanks!! read more

This water and ice was great! The ice cream was great and the service was fast as well!

Ice cream like I remember as a kid. The ice cream tube brings back memories. And it is right next door to Ned's Krazy Sub, so it makes a perfect ending to a perfect sandwich. read more

Sandee's Water & Ice - a girl holding an ice cream cone - Shaved Ice Near Me - Mesa, Arizona

My wife and I went to Sandee's today. We were in the area, and decided we would stop by for an ice-cream fix. I had a scoop of chocolate malt ice cream, and my wife got pecan praline. We found the ice cream to be good. We may come back, but it depends if we are in the area, as we do not normally go to this part of Mesa AZ. read more

First time I visited, there's was a friendly older man working there. He was helpful and let me know about the punch card. You pay $10 and get 50 gallons. Not too bad! It's a dated location but clean and the ice cream variety is good. read more

Great customer service and excellent selection of ice cream and snow cone flavors! Probably the cleanest and coolest store for sure.

This is our go-to Water & Ice place. It's clean, close by, they are friendly and have some fun goodies to choose from.

Friendly staff and good service. For a dollar they will wash out your container with a special solution, so if you are lazy like me and hate dealing with that kind of stuff, this is a great service I washed all my bottles , and that musty water smell now is gone, smells sterile like it should. Also, they sell Kangen Water for a dollar fifty a gallon, if you like alkalined water. The Thrifty's Ice Cream tasted fresh and good. One more thing they have these Turnstyle knobs that automatically pump the water out for you, so you don't have to hold the lever if you don't want to. Which is pretty cool feature. read more

This was a great place to get delicious tasting water. They're now under new management and or ownership and their water now tastes completely different! The water had a nasty dirty/sediment taste. AVOID THIS LOCATION! read more

So pulled up ten minutes before close and the second I pulled up a girl saw me made eye contact and locked the door in a hurry it's just water and ice but dang that's rude and I don't know who is in charge of these kids but they are really helping out the store on Lindsay rd. read more

Great little local ice cream place. They don't make their own ice cream, and there are a lot of ice cream places in this area of Mesa, but it's a good little place. Staff are nice and we've enjoyed the ice cream every time we've been there. read more

Def my favorite water & ice spot! Clean store with helpful employees. Water tastes great and their ice cream selection is that good good.

Under new management... Old management allowed you to save about a nickel a gallon if you bought cards in advance and in bulk. Well new management is not honoring these cards (which they don't legally have to). I lost about 40 to these cheapskates. Congratulations, you saved a few dollars in the short term, but now you lost a long time customer forever. Business 101genius. read more

DO NOT come to this location. Employee "Hayden" thinks its a laughing matter to serve kids expired food and condiments! We're so upset at the service and unprofessionalism that we yelped it and contacted the Health Department immediately after returning home. Among a MULTIPLE of horrible experiences within 10 minutes, the straw that broke the camels back was when the worker jokingly pulls out an unlabeled white Styrofoam container full of condiment and jokes with his co-workers right in front of us "Dude, its been expired since June" and chuckles. I demanded my money back and questioned the kid "YOU GAVE MY 5 YEAR OLD EXPIRED TOPPINGS LAST WEEK AND YOU THINK ITS FUNNY". We walked out and alerted the Gymnastics gym next door and all the parents about the situation. Oh and to top it off, "Hayden" and his horrible sarcastic attitude thanked me personally for cleaning the table we sat at just as i left the store. read more

Prior to new management I always had a 3-5 star experience. Unfortunately, the previous owners started to let equipment go into disrepair, so it took longer to fill water jugs (could only do one at a time). I expected the new owner to fix all the broken water spigots but there are still 2 that are broken. The ones that were fixed don't appear to have been fixed with new parts. It has been over a month since new management took over. More than enough time to address all deferred maintenance. It makes me wonder what the customer doesn't see that is still in disrepair or dirty. In addition, they raised their prices. I'd be ok with that if the place was updated (clean and fresh with all water spigots functioning), but that is not the case. In addition, they no longer honor the pre-paid cards ($10 for 50 gallons filled). This tells me the new management is more interested in money than keeping inherited customers happy. That seems to be very short-sighted and unwise to me. After frequenting this business for the last 8 years, today is probably my last day. read more

I have been getting my water here for years with the occasional teenage worker type problems but tonight was ridiculous. Fifteen minutes before it closed, I pulled up and there was a truck parked diagonally across about 4 parking spaces right in front, blocking anyone from parking too close to the store. As I backed in I could see that there were 3 teenagers inside the store messing around. As I was sitting there about to get out, one of them grabbed some keys and locked the door! They then proceeded to laugh and goof off inside the store, occasionally looking at me. I was dumbfounded and immediately left to go to the other Water & Ice a couple of miles down the road. It's just as close to me so it's easy for me to switch. Hopefully the owner will read these comments and make some changes there. read more

UNDER NEW MANAGEMENT! I went in with my water card that had 40 gallons left on it only to find they were not accepting them as part of the new ownership deal. Fortunately, you saved yourself 10 bucks. Unfortunately you lost a customer who has been using your shop for 5 years. Worth the extra drive for me to fill up elsewhere. You may want to seek some business model consultation help with the funds you are saving. I am afraid you are going to need it. read more