You wouldn't expect to go into a simple water store and come out feeling like you just been…read morevisiting a good friend but that's how the girl in this store makes you feel. I was kind of embarrassed because I didn't know how everything worked. It has been years since I've been in a water store, not since I lived in Chandler and went to the location there. In San Diego we always just had a filtered water pitcher in the fridge. But I'm here on a long-term visit to my daughter and grandchildren and after drinking tap water when I when I first got here I decided I should switch to bottled water. I didn't want to be buying a bunch of small water bottles to fill the landfills so I bought a couple of gallons jugs of water and then took them to the water store to refill when they were gone. The girl working there is very pleasant and kind and help me learn how to work everything and I've been going there ever since. She's great at customer service by remembering that I always say yes to a receipt and even remembered my favorite ice cream was the Cherry amaretto. I can't resist getting a scoop every time I go in. It's a nice little perk for an otherwise mundane job of going someplace to refill your water jugs. It's sure nice to go into any establishment where they make you feel welcome every time you go in. Oh, and I couldn't resist buying one of those purple jugs and have been very happy with it.

​I've lived in this neighborhood for 11 years . I periodically get water at this location just to…read moresee if it's gotten any better. It's mildew every single time - consistently over the years. Which is sad because it's right down the street. I have a very sensitive nose. And extremely picky about drinking water. If you can't detect the mold, just ask yourself if you have any minor health issues that started when you began getting water here. The last thing our bodies need is mold.​ Look into it. There are a few water and ice businesses that have great water. This location at University and Greenfield is the worst by far.

This was the last time I'll be coming here for water. My family used this place regularly when my…read moredad was alive, so this experience was especially disappointing. Years ago, we purchased several of their punch cards, and I still had almost five left -- about $50 worth. I decided to use them today when I went to fill up my water bottles. After I started filling them, I asked the employee if they still accepted the cards. She looked at them and immediately said no because they were "five years old." She then asked me if I thought Kohl's would honor a seven-year-old gift card. Considering there was no expiration date on these cards, I honestly believe that comparison was unfair. What upset me most was the way the situation was handled. She took the cards out of my hands and said, "I'll just keep these and you can take the water." In the end, I essentially paid over $40 for 9 gallons of water that had technically already been paid for years ago. I even offered to pay for the water at that moment, but she repeatedly refused while keeping the cards. The entire interaction made me feel as though I was being treated like I was doing something wrong, when all I was trying to do was use prepaid punch cards with no expiration date. Unfortunately, because of how this was handled, I won't be returning.

Supporting local business! Ms. Deb runs a great shop. She's friendly and an all around pleasure to…read morebe around. The water and ice tastes great and the ice cream is an added bonus! She has carts for your water jugs and ice bags.

We've been coming to our local Water & Ice store for years, and it's one of those small…read morefamily-owned businesses that we're always happy to support. It's run entirely by one family, and they're some of the friendliest people you'll meet. They always greet you with a smile and make every visit feel personal. Getting our drinking water here is quick and convenient. They have plenty of carts available to help transport water jugs to and from your car, which makes refilling multiple bottles so much easier. What I really love is that it's so much more than just a water store. They have a whole wall of candy, delicious Thrifty Ice Cream, snow cones, and plenty of other treats and drinks to choose from. It's the kind of place where you stop in for water and end up leaving with a sweet treat too. It's businesses like this that make you appreciate shopping local. Great service, convenient water refills, and genuinely kind people keep us coming back year after year. I highly recommend supporting this wonderful family-run business!

This ice cream is viral and it's so good. They have a ton of exotic candy but this ice cream... The…read moremango flavor is so real and delicious. They have exotic soda too. Cute little store.

Came inside for the first time in a long time and a young man and young girl were working. Everyone…read morewas very friendly but while I was leaving the store with my 5gal water and a shaved ice, the young man was visiting with another young man who came in. They moved out of my way so I could get to the door. I looked at the one who was originally behind the counter when I walked in and asked "Do you work here?" He responded Oh, he used to work here. I asked again... "But you work here, right?" He responded yes and I asked him if he would kind getting the door for me since my hands were full. He was happy to assist, but I felt like I shouldn't have had to ask. As a customer or a female! Do better.

They allegedly open at 7am but after waiting b here from 7am until 830 I saw no sign of life ,…read morewaste of a Sunday morning

This Water Mart is clean and helpful…read more The quality of the water is very high. They have zero health violations according to the environmental services website. Remember to tip the worker if he carries the water to your car.

Clean store, well mannered attendants. I love that they allow you to pay up front and use up your…read morecredits. It's very handy.

There is a reason #IntegrityWaterSolutions has all Five Star Reviews…read more My RO went down at Christmas they suffered a break in at their warehouse and were exceptionally busy. You're wondering what happened? the owner Brian came to my house at 5pm on Sunday and handled the challenge. This is the epitome of customer service and I can assure you that #Integrity WaterSolution rocks and they are the best Thank you Brian best in 2026

Have used them for close to 10 years. They installed and service our RO system and soft water…read moresystem. Reliable and trustworthy.

Water from outside is $.25 a gallon which is quite reasonable. They also accept dollars which is…read morenice. Area is kind of rough, with vagrants wandering the parking lot. Water is delicious (no taste, which is a good thing). Wish the areas tap water didn't taste so horrible! I didn't go into the store, as it was after hours. Just used their water dispenser outside. Good water at a decent price.

People who work here are the nicest people ever. Input my water jugs on the counter so I can check…read moreout the ice cream today and I turn around to find my jugs have already been filled. I go out of my way to go to this location!

Nicest people work here! Today the cashier helped me fill my waters and even grabbed my cart from…read moreme in the parking lot after I was done with it.

We purchase Alkaline water and Thrifty Ice Cream here. Staff is always extremely helpful and…read morecourteous. Looking forward to giving this store my business for many years to come!

Although, they don't give me enough flavoring on my shaved ice. The service there is great and…read moreafter I go to ktr right next to it I go to the water and ice to get a little snack or something.

Service was horrible and who limits ice in Arizona! The lady literally scolded me for grabbing…read moremore than one bag of ice, so I put both bags back and walked out with my empty water bottles. I don't need to give my business to someone who feels the need to police a natural resource. Give your business to someone else. Plenty of options in a 5mi radius. Should be ashamed of themselves.

UPDATE-HORRIBLE- MEAN WOMAN!! So, we were visiting this…read morecomplex due to a promotional offer of another business & the line formed which came pasted a few other business doors including hers. It could NOT be controlled or monitored, but the people did their best to be courteous. All of a sudden when we were near their doors a mad lady (which seemed to be the owner) came out and was extremely nasty telling us (me in particular) to MOVE! She never said please or thank you kindly. Her facial expression was very aggressive and angry. Super irritated- MAD... When you treat your potential customers and existing customers this way, it leaves a bad impression. We actually were going to treat ourselves to an ice cream cone after visiting the other establishment. However, after this exchange and my prior 5 star review; we will NEVER step foot in this location/ visit or give them our time, attention or money EVER again!! *See my picture of this woman* Everyone around us in-line that had to come across her brash face full of anger were not only offended, but also extremely upset about how she acted not only to me directly, but many other patrons that were there to take advantage of a Grand Opening for their neighbors business. * You can be a good neighbor only if you have good neighbors.*

I have been coming to this location for years. It is consistently clean and the water is quality…read moreand tastes great. The family that runs it is kind and welcoming. My kids always enjoy helping push the water carts and picking out a candy. I love the selection of candy from my childhood but they also have all the new "candy" as well.