This was the last time I'll be coming here for water. My family used this place regularly when my…read moredad was alive, so this experience was especially disappointing. Years ago, we purchased several of their punch cards, and I still had almost five left -- about $50 worth. I decided to use them today when I went to fill up my water bottles. After I started filling them, I asked the employee if they still accepted the cards. She looked at them and immediately said no because they were "five years old." She then asked me if I thought Kohl's would honor a seven-year-old gift card. Considering there was no expiration date on these cards, I honestly believe that comparison was unfair. What upset me most was the way the situation was handled. She took the cards out of my hands and said, "I'll just keep these and you can take the water." In the end, I essentially paid over $40 for 9 gallons of water that had technically already been paid for years ago. I even offered to pay for the water at that moment, but she repeatedly refused while keeping the cards. The entire interaction made me feel as though I was being treated like I was doing something wrong, when all I was trying to do was use prepaid punch cards with no expiration date. Unfortunately, because of how this was handled, I won't be returning.

Supporting local business! Ms. Deb runs a great shop. She's friendly and an all around pleasure to…read morebe around. The water and ice tastes great and the ice cream is an added bonus! She has carts for your water jugs and ice bags.

Although, they don't give me enough flavoring on my shaved ice. The service there is great and…read moreafter I go to ktr right next to it I go to the water and ice to get a little snack or something.

Service was horrible and who limits ice in Arizona! The lady literally scolded me for grabbing…read moremore than one bag of ice, so I put both bags back and walked out with my empty water bottles. I don't need to give my business to someone who feels the need to police a natural resource. Give your business to someone else. Plenty of options in a 5mi radius. Should be ashamed of themselves.

I LOVE this place! I always receive a warm welcome! They are quick and get the job done. I fill two…read more5-gallon water jugs. I'm in and out in less than 8 minutes. They offer both regular and alkaline water. I drive 20 minutes to this place because I appreciate their level of customer service (I have a water refill store immediately across the street from me and I still prefer 7Plus Water). They also sell ice cream, and plenty of options of water jugs.

Top notch customer service . Always super friendly !!!! Great amount of space ! Great quality…read morewater. My plants thrive well with their water .

The ice cream there is great and me and my friends love to go there and it is the perfect way to…read morerelax on a hot summer day.

I've been buying my water at this Water and Ice location for around 22 years now. I bought a water…read morecooler/dispenser here 20 years ago and it's still working great after minor preventative maintenance every few years. This store is a little larger than the other Water and Ice locations, including an area to sit and enjoy your ice cream or other treats. They have a vast selection of sodas, candy and other fun items. However, the staple is the tasty and available water all hours of the day. Inside there's around 12 water dispensers for ~6 customers at a time which limits or eliminates waiting. If you found a slower dispenser, move to the next one as they all have varying speeds. The workers behind the counter are always fast and courteous. I even got money back one time when the outdoor water dispenser ate my money after hours but didn't give me any water. The price of water is still reasonable at 50 cents per gallon for the quality of the water you're getting. It's the only water my cat will drink...she won't touch store water, fridge-filtered water or tap water. That's how you know it's good! I highly recommend this place for your water, ice and treat needs!

You wouldn't expect to go into a simple water store and come out feeling like you just been…read morevisiting a good friend but that's how the girl in this store makes you feel. I was kind of embarrassed because I didn't know how everything worked. It has been years since I've been in a water store, not since I lived in Chandler and went to the location there. In San Diego we always just had a filtered water pitcher in the fridge. But I'm here on a long-term visit to my daughter and grandchildren and after drinking tap water when I when I first got here I decided I should switch to bottled water. I didn't want to be buying a bunch of small water bottles to fill the landfills so I bought a couple of gallons jugs of water and then took them to the water store to refill when they were gone. The girl working there is very pleasant and kind and help me learn how to work everything and I've been going there ever since. She's great at customer service by remembering that I always say yes to a receipt and even remembered my favorite ice cream was the Cherry amaretto. I can't resist getting a scoop every time I go in. It's a nice little perk for an otherwise mundane job of going someplace to refill your water jugs. It's sure nice to go into any establishment where they make you feel welcome every time you go in. Oh, and I couldn't resist buying one of those purple jugs and have been very happy with it.

​I've lived in this neighborhood for 11 years . I periodically get water at this location just to…read moresee if it's gotten any better. It's mildew every single time - consistently over the years. Which is sad because it's right down the street. I have a very sensitive nose. And extremely picky about drinking water. If you can't detect the mold, just ask yourself if you have any minor health issues that started when you began getting water here. The last thing our bodies need is mold.​ Look into it. There are a few water and ice businesses that have great water. This location at University and Greenfield is the worst by far.

I have been going to this location for over 10yrs for alkaline water and Alan and the rest of his…read moreteam are solid. This location is the one location that has black walnut ice cream which is my wife's favorite ice cream. The staff is always friendly and professional.

Went in with the family to all get ice cream cones on a hot summer day. Wife ask for a sample,…read moreresponse was "we dont give samples " Really!! A flavor we had never heard so thought let's try before committing. If a place can't afford a thimble size sample of ice cream then get out of the business. So we left with nothing. Moving on to the next ice cream parlour

This probably seems like a silly thing to say, but this is the greatest water and ice location I've…read moreever been to. The Spicket are high flow they fill my 5 gallon water jugs in less than two or three minutes. Maybe even faster. The cleaning bottle dispenser. I don't even know what to call. It was incredible. It got everything done. It was fast. It was high-pressure as well. It is squeaky clean, the employees are incredibly friendly. I will drive past five other water and I stores to go to this particular water and ice.

Great location. Unlike the one off Gilbert and Riggs. The water here is cheaper per gallon, they…read moredon't charge for debit use and they don't charge to clean your bottles. Unlike the Gilbert and Riggs location lol. Highly recommend!

This place is gold. I recently discovered it, because I've…read morebeen using the water delivery service for years and been spending 10x more than if I had just came here. I could have saved hundreds maybe thousands of dollars over the years. It comes out to be $1.75 plus tax for a 5 gallon water fill up. The water is reverse osmosis which is the same quality as the water delivery companies. Also, you can come in at your convenience instead of waiting for the delivery truck to drop it off each month. ANNND... if you really can't wait, there is a water dispenser on the outside of the store for 24 hour self-serve water-filling. These external fill stations are a little banged up from vandalism, but the spouts looked clean and still functional. This place is really clean inside which gives me confidence of its sanitation.They have all your water needs and even sell bottles, caps, dispensers, not to mention, little knick-knacks and random novelty items. ANNND... Thrifty ice cream and snow cones and other snacks! Yep, you can be healthy by getting your water and then be unhealthy at the same time by getting some sweet treats. It's all about balance, right? This store is like those little shops you grew up with as a kid and dipped into your piggy bank to get a treat. This is a family run business and I hope it stays in business, because it is tucked away in the corner at the end of the shopping plaza and easy to miss.

I sent my teenager in to fill up some water bottles. It was his first time filling them up at an…read moreindoor store vs outside. Aaron was working and helped my son out and happily answered all of his questions. Excellent customer service.