I found this place after moving to the east end a year ago and I'm glad I did! If you are looking…read morefor a no frills, transparent and gets the job done type of mechanic you will find them here. As busy as it gets, Ms. Nicole is excellent at communicating and keeping us in the loop. Due to recurring car issues, I've seen the shop more often that Id like, but they are always there to help which restores hope. I will continue to use their services and will refer them to anyone who asks.

Hello folks, I go to Lloyd's Auto tire in Sandston Williamsburg Road they're friendly. They're…read morehonest great service and they do well with my 2010 Toyota Corolla and my wife's 2021 Toyota Corolla I Think I'm not really sure but anyways I go there you're make an appointment they treat you first come first serve all is good and I wish them well in the futures to come keep it in the family and you're doing all right thank you again

I work close by and noticed that my tire was almost flat. Even though they were VERY busy, they…read moreworked me in, patched my tire and I was on the road home in no time. Very friendly and helpful.

The brake job was done well. I did have to return to get a guard/ shield adjusted because it was…read morecreating a scraping noise when brakes were applied. It was fixed quickly and no other problems since. Services seem a bit pricey but work quality is very good.

SPECIFICALLY Jerry, the owner, IS AMAZING!! We had a flat tire last night, and we're on the side of…read morethe interstate for a few hours waiting for assistance due to a bunch miscommunications with our insurance and all. Not realizing the time I called at almost Midnight and he got out of bed, came and changed our tire for us. I cannot say enough good things about him personally!

Right Away was selected as our service provider for winch services. Our car was stuck in the mud…read more First, the driver was over an hour later than the insurance app projected. Then, when he was supposedly 15 minutes away, he requested pictures - which were immediately sent. He never showed up at expected. When we called, he then said he was another 30 minutes away. When he finally got there, he was in a freaking 18 wheeler cab. Are you kidding? Of course, he could not fit in the parking lot with this truck. So he said he needed another 45 minutes to go get a different vehicle at his lot. He assured us he was going to come back. He never did come back. We waited over an hour. There were no responses to multiple calls and texts as well. So we were left stranded after midnight by this person. We finally decided to abandon the car, had to find a ride home and didn't get home until 1 AM. And when he was there (with the 18 wheeler cab), we heard him talking to a Jae. Based on Yelp, it would seem that this is the owner of the company. Very disappointing and downright dangerous.

We had a blow out on an RV we rented and were stranded on the side of 64- they had our tire in…read morestock and got it replaced in 30 mins, honestly maybe less. This shop is a god sent and we couldn't be more thankful and appreciative of them and their hard work on a day that was 100 degrees. Thank you thank you Thank you Central Virginia Auto Sales- y'all are the best!

I went to a franchise tire store down the street, and they were trying to talk me into buying 4 new…read moretires when I just wanted one fixed. I came here and they were great, no pressure at all and they got me exactly what I needed at an amazing price. He gave me multiple options to fix my problem, and I was able to choose the best one for me. I will return if I ever have any other issue.

Great prices, reliable products and the fastest installation I've ever seen by far! We have been…read morehere several times now and are always happy

I wish this app had negative stars because then they would've received a -5 . First of all I'm new…read moreto Richmond still learning my way around . I needed new tires so I went here . As soon as I get there a guy is standing there watching me but doesn't say anything I don't know where to park so I park under something not sure the word . So then I get out the guys yells at me like "you need a new tire so why you park over there "all types of rude I said yeah but you saw me and didn't say where I should go this is my first time here . He's still rudely says well idk why you parked over there . So I said I need someone else he claims there is nobody else there . So I leave because at this point I was greeted Rudely, I was treated rudely and he was just an asshole . Never going there again .

I had a very good experience at this shop. Everyone was very professional and friendly and I would…read morehighly recommend this shop to anyone

Dishonest. Went for $100 alignment. They refused and quoted me $4800 of services. Charged me $50…read morefor the quote. Needless to say I left. Next day went to another place and got an alignment for under $100. SMH. I'm so tempted to call the Better Business Bureau.

Store manager Pandora Thomas gave excellent STAR service. She made my not so good situation…read morefantastic. Greatly appreciated!!!!

Poor customer service. I attempted to walk in for a service and rep made ever effort to have me…read moreschedule a appointment for another day. What's the purpose of walk-in when your force to schedule once driving all the way to the location. I'll take my business elsewhere

We had a problem with our rental car and they could not do any repairs so they said to go to…read moreFirestone or Pep Boys who they are contracted with and have the work done and have the bill sent to Enterprise. I loved that aspect of it. The staff at this facility are nice, and they were trying their best but with 1 person to greet customers, answer the phone, schedule appointments and only 1 person who showed up to work on cars, a nail in the tire, tire repair or new tire, ended up taking almost 2.5 hours. We were hoping that it would be a fast easy patch, but it ended up being a new tire. While we were there, 2 more worked showed up to work on the cars, so I think that is why it only took 2.5 hours but even with only 1 worker, they said 90 minutes or so, not 150 minutes. They were trying their best and plenty of customers called upset and even some who came in, were upset and left because they waited so long and were never greeted. I appreciate that they tried their best and did a good job. The place is very dirty, and needs a cleaning. There is a restroom.

Took car in for AC repair not blowing cold. New compressor installed received car back with a…read moreknocking sound. 3 visits and almost 2 weeks later car is back. Oh and I was told my car was ready not just once, but twice it was ready only to arrive at Firestone and it not be ready. I guess if you have money to burn and unlimited time Firestone is not that bad.

This auto shop is the BEST of the BEST... The whole staff is extremely knowledgeable and will…read moretroubleshoot and fix any issues with your car. I've been to other shops around Richmond and none compare, value and quality wise. Victor and his crew are the reason my car is still running, and they've told me everything to watch out for.

Great service. Called to get my mini inspected same day and was in and out within 30 minutes even…read morewith people in front of me. Inspection was smoothest I've dealt with. 10/10 recommended!

Went there for a state inspection which they failed me for and quoted $2500 to "fix" it. Went…read moreelsewhere and paid less than $1150 to make the fixes. Price gouging customers like that during times like this is beyond shameful. Will never go back to another meineke again.

I had a 9 AM appointment for a state inspection. Showed up 10 minutes early and was told it would…read morebe "several hours" before they could look at my car. I asked what the use of having an appointment and he said "it just gets you in line" (which means there is ZERO point of having an appointment). Either don't have appointments at all, or figure out how to budget your time/staff. It's not like at 9 AM things have gotten backed up from a long day of unexpected issues. Or if something unusual comes up (e.g. mechanic calls out sick), call or text to tell me. But being disrespectful of the customers time is unacceptable. No one should give this clown show their business.