After taking a brand new car with only 1 oil change on it to a corporate tire/service center, they…read moretried to scam me. Claimed that someone had put washer fluid in my coolant reservoir. Then proceeded to lie and say it only tested to 0 degrees. Wanted $156 to flush. I smelled the BS a mile away and had them fix the tire and ran. Tool the car to smiths and they called to say that there's nothing wrong, tests to -40, and the coolant is blue because Honda uses blue coolant. No charge. They easily could have flushed it as I had asked but they went above and beyond and actually consulted instead of scammed/deceive like the big outfits do. Businesses like this are an American treasure. Please support these kind of places. Thank you Smith's! You rock.

their is a reason they were voted top repair shop in the area. professionsl, courteous and no…read moregouging! only problem now is too many people now know about them.

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

Before going to get gas at this marina on 7/28 we called and asked what time they are open until…read more We were provided with the time of 5:00pm. We arrived after boating across the bay at 4:40pm and as we pulled up, the kid working said that they were out of gas as he was putting locks on the pumps. However, the boat ahead of us was in the process of fueling up. As we inquired, the answer changed to, "We are closed." Understandably frustrated we mentioned at we called ahead to ask and the kid Caleb almost refused to fuel the boat. He was no help in helping us dock and if it wasn't for the nice lady working saying, "I don't know why he said that because we are indeed open until 5:00". Caleb probably wanted to just get out of there but when you boat across the whole bay with little fuel, if it wasn't for the nice girl we would have been stranded in the marina. Overall Caleb gets an F for customer service and for lying. We will avoid getting fuel from this place again.

Great place! The food is great (And it's amazing for a place by the water!) The Burgers taste good…read moreand you get a great view of the great place Cedar point. There's a spot where you can get drinks but sometimes bees will beat you to it and drink the liquid. Don't worry about the bees they are rarely there! The food isn't expensive it's cheap and amazing so if you are looking for a place to eat in Sandusky stop by at the Battery Park Marina!

Very happy with the service experience at this place. The ladies in the office are down to earth…read moreand don't beat around the bush if you have questions. Highly recommend!

The. Worst. Shop. In. Town…read more Dropped our van off for repairs on Thursday evening. They changed the oil filter housing, new breaks and tie rods. Said they would have it done by the following Wednesday. Wednesday comes, no car, no call. Friday we called to check on it said they be were still working on it and they would have it ready by Monday. Monday evening still no car and no call. Wednesday afternoon. No car, no calls. Thursday morning we called and asked what the problem was and they said they were just taking it down off the lift. Paid for their services almost $2000. Get the car back and it's leaking power steering fluid and the boots are knocked off of the CV joint and they claim they didn't touch it. And won't fix it. DO NOT TAKE YOUR VEHICLE OR YOUR MONEY TO THESE FOOLS!

Professional boat haulers. My 44 sailboat haul out and storage was managed with professionalism and…read morereassurance that settled my fears. It's much more expensive than what I was used to paying but I understand why. Looking forward and without worry next fall!

Stayed here during the Stein Hospice race! The facilities fir a marina were really nice !!!…read more The grounds were well maintained. There were couches with fire pits, a pavilion with grills corn holes with bean bags. A nice work out area. Clean bathrooms and showers and a lounge area ! If you're a boater, this marina should be added as a stop on the lake.

Called today to set up an appointment for a simple oil change. I asked how much the oil change…read morewould be for my car. They stated it would be between $100 to $150! I did not walk but ran away. I hung up and made an appointment with another auto shop for a fraction of the price they quoted. This shop is extremely expensive for simple procedures. Shop for prices before committing to services or repairs here.

I had the unfortunate event of my car dying in the middle of the road, on a Sunday, an hour and a…read morehalf from home. I searched for nearby mechanics and noticed the Port Clinton Auto Repair had great reviews so I decided to have my car towed here even though they were closed and crossed my fingers. I hear from The mechanic the next day, Monday and they had it all fixed and ready to go by Wednesday. Some things I really appreciated were awesome customer service, transparency, and a full car inspection with an online write-up with photos. They were awesome to work with and would recommend them to anyone!

They're a great shop. Reasonable prices, high quality work, and they will work with your schedule…read more Everything is up front and honest. No suprise price increases at the end. I would highly recommend this shop to anyone. I have enough trust in them to send my wife there, who has no car experience what so ever, and know she is in good hands.

Andy was super nice and did a great job of keeping me updated on the repairs! The car was done on…read moretime. I received a thorough inspection with recommendations. I did not choose to do all the recommended services and I received no pushback. Thanks!

While on a trip cross country my vehicle broke down seven hours from my destination. After four…read moreplus hours trying to get someone from State Farms Roadside Assistance to help me and my teenage daughter, I started making my own calls. Consolo Automotive Repair came highly recommended and they didn't disappoint. My vehicle was rescued from the side of the road and we were able to get a rental car to continue to our destination. In the meantime, my vehicle was checked out. Consolo Automotive could have taken advantage of my situation but didn't, the bill was more than fair. I would highly recommend Consolo Automotive for repairs, service, and towing.

Over labor day weekend my car broke down while I was in ohio. I called a mechanic that was near…read morewhere I broke down and he said he doesn't take weekends or holidays meaning he works them. I drop off the car on Saturday and call on Monday just to see if he had an idea yet and because I'm a state away from my home. Before I went back home I wanted to make sure I wouldn't get half way up for him to call and say he figured it out. He yelled at me for calling. He said if he had any problems HE would call ME. Fastforward to Friday I called again to see if there was any progress. He yelled at me again for calling and told me he usually charges 10 dollars every time someone calls to check on their car. That he thinks it's the bcm on my car and he will call me the next day with the price. He didn't call so on Monday I called to see what the price was and the possible time frame. Mind you I'm stranded up here with 3 kids and no car. My husband is gone over 2000 miles away. The mechanic yelled again and said that he ordered it but doesn't know the price. Didn't give me a time frame or anything. I sent him a txt asking if the bcm has to be programmed by a dealership which is what I heard. He said that since I'm researching it I might as well come get my car. I apologized and said I'm sorry I thought it was a good question. I don't know if you have to send it out or if I will have to tow it to a dealership to get it programmed. I said that i think it's also a good question to ask what the price is and a timeframe on how long he's going to have my car. He demanded I come pick up my car now. I said excuse me? Said come pick up YOUR CAR NOW. I said ok what do I owe you he yelled NOTHING COME PICK UP YOUR Da## CAR NOW and he hung up. So fast forward. My mother in law told me to let him know that my father in law was going to get my registration from the car for aaa. I asked him to please put the car back together the way he found it. He refused! He said he doesn't have to! When you see the junk yard of cars at the end of the bridge please stay clear so this doesn't happen to you!!