5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Responded quickly, clear communications, great value, and my appliance is in working order again!read more

My kitchen appliances got fried in a power surge. Robert came on short notice. He thoroughly…read moreexamined all the appliances that went wrong and explained to me very patiently. He is very reliable, honest, and hardworking. He took extra time to make sure every step was done correctly and professionally. Excellent service. Very reasonable price. I am happy that I found him and will definitely use his service next time. Highly recommend!

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

The tech was thorough, punctual and knowledgeable. He explained well the sources of issuesread more

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Quick, clear communication, super friendly and on time. Really hard to find quality help but Steve…read moreis bookmarked in my phone!

Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

I was very happy with their service. Freddy is very professional and friendly. He came on time and…read moredid an excellent job disconnecting my old stove gas line. I asked him about some other job I needed and he did it without excitation. He is the best! I will recommend Onefservice if you ever need appliance repair service , they are very professional and have very reasonable pricing.

We needed the inside glass of my oven door replaced. They were reasonably priced, very responsive…read moreand did quality work.

I've used AG Appliance two times now to repair my Thermador stove and oven. Both times AG…read moreAppliance sent a technician the same day and either resolved the problem or ordered the required replacement part and came back within a couple of days. I highly recommend AG appliance repair! On the other hand, I do not recommend Thermador stoves!