I had a really nice experience and SanSai Grill and was happy to see that the restaurant was very busy. The manager was amazing. I think I watched her run a marathon getting orders ready and handling the front of house. Even though there seemed to be a deluge of orders, both on line and in house, she was super accommodating, friendly and professional. The food was very, very good. I got the chicken plate and my wife got the grilled salmon salad. We also had the spring rolls as an appetizer. All were excellent. I'll definitely be back to try other options. Prices are very fair and portions are large. read more

Did this spot change ownership? I just swung by because this used to be my healthy to go spot for lunch. I got my usual chicken bowl with sumi salad. The cabbage was bitter, barely any dressing and the chicken was fat and rubbery in parts. What happened?? So disappointing. Another institution gone because of high food costs. They are clearly cutting corners because the quality is well below par. I tossed most of my 16 dollar lunch into the trash. read more

Fast casual sushi? Yes please! First things first, crispy rice is the move here! Perfect balance of flavors and textures, can't go wrong getting it! As for our honorable mentions, we enjoyed the crunch scallop roll ( big pieces of scallops and yes we like cream cheese in our rolls), steak plate (tender meat and flavorful teriyaki sauce), and the salmon nigiri (so buttery ). They have so many eats to choose from, just their salad bar alone will have you wanting to try it all. So if y'all are looking for a quick and healthier option for fast casual dining, this the spot! Friendly staff, nice interior, ample parking and some tasty eats, it's a 3.5/5 for me Happy eats, loves!! ^_^ read more

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I've always seen this place but never tried it till today for lunch and it was a good experience! I ordered the chicken combo with tempura which was good though the tempura was not that crunchy. Though the oriental salad was really good! What really deserves 4 stars here is the service, the lady taking orders in the front was so nice and friendly. She was so patient with us when we took our order and very helpful! read more

Sansai (山菜) is Japanese meaning "mountain vegetables", originally referring to vegetables that grew naturally, were foraged in the wild, and not grown and harvested from fields. They don't serve mountain vegetables here, but do have lots of salads. This is also one of my aunt's favorite places to eat. She loves the California rolls with chicken and salad. On this visit, we had that and an order of the Steak and Salmon with salad. I wasn't very hungry, so between the three of us we shared the two entrees. Service was friendly. read more

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I've been here before and today I came back because my daughter craving for Sashimi so I ordered sashimi salad. The Fish is spicyly good but the salad my daughter dont like it and when she asked me to try... I think the onion ( smelled sour and funky taste ). That's why I gave 3 but the Service was fast and the ambiance is okay not so spacious but good enough for family to dine in. Maybe next time I will ordered no onion. read more

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I was hungry & had a taste for some GOOD Japanese food! This place did not disappoint!! The food was delicious & fresh! I like my food cooked a certain way & they did exactly as I asked! No question or argument! I ordered through delivery so I have no experience on ambiance. But I'll be back! read more

The food was ok I've had better Japanese food im not going to lie I paid almost 23 dollars for the protein plate and the steak was not the best they give you more sides than meat and give you white rice which I dont get what will you eat the rice with if there is very little meat? read more

Great food, great service, nice restaurant. Everything was very fresh. Their grilled salmon salad was the crunch scallop roll was also but ones of the best thing a we had was their crunchy rice..soo good read more

Great Japanese inspired food and Hawaiian food. They give large portion. Every upgrade to large combo seems worth it. Salmon grill was very good. Dumpling soup was quite Americanized but it's still delicious. Sushi comes in a really large bite! I somehow got the idea from the Japanese words written in the restaurant that this would be pretty authentic. They're actually very delicious and flavorful but a bit far from being authentic. read more

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Had a horrible experience on January 2, around 8pm the guy cashier was super rude told me to next time come earlier when I had no idea they closed at 8:30 i still had 30 minutes to order and was refusing me service never has this happened to me here but this time with this new cashier who said he was the manager a young Hispanic with a sleeve tattoo and glasses on read more

My wife turned me on to this place. I gave it a good 3 stars and not a bad 3 stars. I had the spicy chicken w/ white rice and salad the first time I tried it. It was definitely vibing descent. I really liked it so I went back a week later and ordered the salmon and steak with white rice and salad. I was not a big fan of the salmon and steak, but it was edible. I love they give you the right amount of rice. Well at least the right amount of rice for me. Overall I will still go here for the spicy chicken plate. read more

Overpriced- and overcharged. Taste was ok. I went into the restaurant - I ordered a baked salmon roll (on menu displayed- $17.95) on receipt- owner charged me $19.95. I've been coming to this location for over 10 years, but had to stop going for a while because of the cleanliness of this location. It still has an odd mildew/sewer smell when you walk in. Bathrooms are gross. I'll stick to regular sushi spots in the area, it's more cost effective- and better quality. read more

Really great food. Fresh and perfectly seasoned. I used GrubHub but plan on going into the restaurant to savor more dishes.

Food is okay but customer service leaves much to be desired. Cashiers and the woman manager/owner are okay. They seem pleasant when taking your order and will provide any additional condiments as requested. However, the male manager/owner needs a couple of lessons in customer service. On multiple occasions when visiting as I approached the counter, he decided to take a phone order. That's not a huge issue but he doesn't greet me nor ask me to wait. Shouldn't the customer standing physically in front of you receive service before a person calling in? Secondly, after he is done with his call, he proceeds to correct his employee on how to correctly assemble the sushi or converse with the cook staff...all while I'm still standing there waiting to place my order. After the third time of this occurring, I decided to leave and take my money elsewhere. If you decide to visit, try the spicy teriyaki chicken bowl with the he oriental salad. 3 stars due to the convenience of the location and menu for a decent lunch option. 1 star for the lacking customer service. Overall average: 2 stars read more

The service was good and portions were good as well the issue was the heat/spice of the thai pasta...waaay too spicy. I asked the lady if it was always this spicy at this location because at all the other locations I've been to it wasn't nearly that hot. She said a lot of people say it's too spicy but some like it, I would say that if you get so many comments about it being too spicy then you should probably lower the spice level. I know you like it but for the masses it's not good. When I go to the other locations it's usually/nearly sold out but here it's always full. Just my opinion. read more

Disappointed. I ordered 5 entrees plus a side of 6 pieces of California roll to go for my family last night. Long and behold when I got home, realized they didn't pack the 6 pieces of California roll that I paid for (my receipt shows it that it was ordered and paid for). Beware of ordering food to go from this place... parts of your meal may be missing (which you may realize when you are at home about to eat) read more

Wow! This place has gotten expensive! Food still descent but what bothered me the most is the load conversion between employees. There was a lady talking so loud that I couldn't keep a conversation with my girlfriend. She was yelling from the kitchen to a guy that was cleaning the salad section. I understand it not crowed but please keep the volume down, we dont need to know what make up you use, what type of understand some guys uses, etc. read more

Great food. Price, though, was a bit expensive lol. I believe it came out to be about $26 and I don't think the portions are worth $26. The veggie skewer wasn't too bad. I'm not a fan of vegetables so idk lol. Mushrooms though? Omg I LOVE mushrooms. I ordered online, so I didn't see an option to pick solely mushrooms, but maybe in-person you can request just mushrooms. Steak was cut into nice, thin strips. Shrimp was tail-on, which is great because I think tail-on adds some "fanciness" somewhat. I ordered the Miso soup on the side because I don't know what the salads were and I'm not much of a salad person. Soup was very light, not too salty, and it had seaweed (I think) and tofu (i think). Personally, I wasn't a fan of the soup. The place seems chill. There's booths if you want to dine-in and tables, which were mostly empty. read more

SanSai Japanese Grill - Shrimp and Steak Plate - Japanese Near Me - Hawthorne, California

I recently visited for a late lunch and found it to be a perfectly decent spot for a freshly-prepared quick-eats Japanese-style meal. The parking lot has plenty of parking spots in front of the restaurant, but it can get crowded around meal times. I ordered the spicy chicken bowl, which comes with a side. For this trip, I selected the kale salad and wasn't disappointed. I found the portions to be about what I would expect for the price. Still, there are other places in the South Bay that serve the same type of food and have better value. All in all, the food was tasty and I would return if I didn't have much time to eat and wanted to have a Japanese-style meal. read more

SanSai Japanese Grill - Interior seating area - Japanese Near Me - Hawthorne, California

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Horrible service and very long to make order My food sat there on side while guy just watched to make it worse When there are so many good food places and great service why would anyone come back here twice read more

DO NOT order the chicken katsu, its process chicken not even made here just re heated. The soda was warm . The salads were great . The service kind of suck. read more

SanSai Japanese Grill - Process Katsu chicken yuck! Don't order this. Might as well go to McDonald's for chicken nuggets. - Japanese Near Me - Hawthorne, California

Delicious food! The teriyaki sauce is a little thicker than I was used to, but it had great flavor. I was able to mix it into the rice and chicken without it getting soupy. The egg rolls were super crunchy on the outside and fluffy on the inside. Definitely recommend for a quick bite to eat! read more

SanSai Japanese Grill - Japanese Near Me - Hawthorne, California

Best sushi ever.. amazing service great people clean place love it Just a great experience read more

SanSai Japanese Grill - Red Bull Specialty Roll - Japanese Near Me - Hawthorne, California

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I'm a lover of Japanese food! The food here was good except I was not a fan of the coleslaw, doesn't taste good. The regular salad of greens I must say was pretty tasty. This establishment was clean but I will say that the people working in the back were super loud in their conversations. I ordered the chicken with shrimp plate and it was really good because it's was grilled and it incLuded a skewer of veggies as well. My son ordered the California roll with chicken and the roll compared to other places was mediocre at best. One thing I will mention is that it costs 29.00 for both those plates with one fountain drink so this place is not low priced, FYI. read more

SanSai Japanese Grill - Shrimp with chicken plate - Japanese Near Me - Hawthorne, California

What a mess, poor service. I ordered two meals to dine in: dragon roll and spicy chicken bowl and the miso soup for the extra dollar. People who were behind me in the line got their meal before me. (Maybe their meal was less complicated than mine). I waited around 25 minutes and I only got my meals once I asked them how much longer my dishes were going to take. They gave me my dish in a to go bag when I asked for dine in, well not biggies when I can just pull out the food out of the bag and eat. While pulling the food out the bag I realized that they forgot the miso soup. I don't know what is going on in the kitchen but these people need to get organized. THE FOOD My experience with the food was already ruined so I did not enjoyed the food. I guess you could say the food was okay. read more

I got food poisoning. Do not get sushi. My friend got chicken and felt fine but I made the unfortunate decision to get sushi and was ill for days. read more

I've been coming here for years. The food is always delicious and the salads are always freshly made.

The cashier isn't too friendly and clearly hates her job. The salad that accompanied the chicken bowl had no dressing on it. Was it tossed with dressing or did they miss a few spots? This wasn't "A-Okay", hence no upgrade from 6 years ago. read more

My go to spot for lunch when I'm in the area for business. The chicken is always moist and super juicy. What I love most is the friendly service. I'm always greeted with a warm smile and it makes me feel like I'm at home. After placing my order the older gentleman, (most likely the owner) always chit and chats with me and time flies, and before I know my food is ready. If you're in the area don't hesitate! read more

To expensive for a not that good food. We can find better Japanese food cheaper. I don't recommend read more

This is a consistent reliable go-to take out olace for us. Kids meals are always a favorite- with your choice of gyoza or egg rolls. Baked salmon roll is so good! It takes some time, so tip- order ahead via mobile order! Big fan of the recent upgrades with self serve kiosks and new menu items! read more

This place needs a lot more customer service courses. I bought my family to eat inside for our first time. The short female taking orders is very one track and not able to multitask at all. Was a little confused about pricing - too much extra rice instead of extra meat. Had this menu been more simple I think could help this store. I regret I tipped before even getting my meal. As We sat to eat, the young lady is commenting, she is not a Maid, people want they food brought to them". My wife tells me she needs to use the restroom, and I can hear this young lady mention they don't have a restroom shortly after. So I asked for access to the restroom, since we are dine in customers. My wife walked in the restroom and back out. The smell could knock out a skunk. My wife went to chipotle instead for restroom. I tell the manger at the time- Hispanic dude with glasses, that my wife wasn't able to use the restroom. He goes to check out the restroom to come back and say, yeah we will get to the restroom ASAP". Knowingly, he knew the restroom needed more than a little attention. As the food is ready to be served to our table, Both workers are commenting, they think they are at home". Keep in mind we are the only two inside the restaurant at the time. I kindly walked to the counter and simply asked for my full refund. I went for lunch food was good and a different staffing crew. Food is tasty for what it is. The lunch style is best for your buck. Left this place and went to LnL Hawaiian across the street. Much better experience. Y'all need to know the type of customers they rather have dine in. read more

I was really disappointed in the food. It didn't taste fresh. I've had grocery store sushi that tasted better and tasted like it was made with fresher and higher quality fish and ingredients read more

Great food and great service! I was very impressed by Anna on the cash register. She was very accommodating and went over and beyond for my family! Will definitely be coming here again! read more

They have an upgraded system and are all confused. Review your receipt they are overcharging. I got charged $4 extra because the lady keyed in incorrectly. Horrible read more

Pretty good for fast food sushi. I stopped in for lunch & ordered a rainbow roll and opted out of the sides. I was surprised at the quality of the sushi. Very fresh and very yummy. I'm another satisfied customer. Not sure why their average rating is so low, service and food was above average. Next visit I will have to try the poke & write an update. read more

SanSai Japanese Grill - Rainbow roll - Japanese Near Me - Hawthorne, California

This SanSai is a decent option for fast casual Japanese. I tried their spicy sashimi salad - the fish was tasty and definitely spicy, though the bed of greens was rather plain. For any sort of flavor, you must combine the greens with the fish. The included miso soup was pre-made, and just ok. The space itself is reasonably large and clean (especially compared to the cramped outlet in El Segundo). The price was a touch on the high side at $12, and I think that you can do a bit better for value at one of the poke places around. If you're here and dying for some fast Japanese food, then it'll do but it's not really worth seeking out. One other thing - they have several prominent signs offering a free beverage for a Yelp review. This is against Yelp content guidelines. -1 star for this. read more

SanSai Japanese Grill - Spicy sashimi salad - Japanese Near Me - Hawthorne, California

I thought I found a great new place for lunch, but it turns out I was wrong. All food handlers should be more careful what this put out and provide to customers. I found a branch in my salad. Won't be back. read more

SanSai Japanese Grill - Japanese Near Me - Hawthorne, California

After trying to decide on what to eat for an hour l we decided to patronize this place. I called my order in 15 minutes on the before I showed up and it wasn't ready. Seeing as how sushi is not very time-consuming thing to prepare I'm very disappointed. There weren't many people here and it appeared they were well staffed. My intuition tells me they just take the orders on the phone and hope that the person shows up to then fill it. I'll update once I eat the food but as of now I'm not feeling this place. (8:53) Now that I've eaten the food I'll say that this is the McDonald's of sushi. Not super high quality fish in my opinion and the flavors were lacking at best. I'm probably not gonna come back unless somebody has a a recommendation that drastically changes my opinion. Some sort of sauce would do... read more

SanSai Japanese Grill - Japanese Near Me - Hawthorne, California