I've been skiing for 60 years, so when I brought in my daughter's skis and bindings to be checked,…read moreWyatt taught me more about DiN settings and release torque than anyone that young has a right to know ;-) He could not have been more helpful and informative about my daughter's skis boots and bindings. I wish I had bought all those items from Mountain Air and usually do, but this was a purchase at Mammoth and yet Wyatt treated us like we purchased our gear there. His serious advice helped us with maintaining her gear and testing bindings for safety for next season. Go there! He explained

I am not THE most adventurous man but I do own and 2 ride Santa Cruz mountain bikes, have owned a…read moreSubaru outback and used to have a cabin in Tahoe. I am now just some dad and a tech worker. This store could not be more targeted to my demographic. We make enough money to buy what we want and this store has the best items. Thule racks, Patagonia, Vuori, etc. Knives, axes, jackets, ski boots, flasks. Everything every man could ever want. I bought a Patagonia jacket and some stuff for my son. My kids, my wife, even my 80 year old parents spent 30 minutes and $300+ dollars in here. It's a fantastic store. It's a bit of an interesting location being next to the beach but if I lived in Santa Barbara I'd be here once a month. Most Staff were friendly, some were young and not too social but helpful. Come here. Love here.

Needed an inflatable boat thwart insert and went to a WM retail store in CA. This part is a Little…read moreplastic adapter however WM charges $44.99 + tax! Could hardly believe so I went to the register and sales person did a confirmation price check. It is also their online price. No emergency so at that price, I'll wait. Went home and found same part on Amazon at 2 pieces for $14.99, or $7.50 per (see attached pics). I understand the need to support local brick and mortar retail and also am willing to pay a small premium for the convenience of obtaining a needed item "right now". However, this mark-up is straight up consumer gauging. Sure, they have every right to charge what they wish, but this doesn't work for me. How about you?

We were out Camping up the Coast, on a extended trip, and I knew we were going to need Batteries…read morepretty soon for our VW Eurovan Camper, not easy to locate parts. After calling several Parts and VW Dealers, with no help, someone had recommended West Marine. Brian answered the call with Professional Knowledge and Advice. I wanted to find the best Batteries, front and rear I could find, and had read. Marine, heavy duty! Batteries were the ticket! We zipped over and was impressed with the Store. Brian explained what we needed. Brian went way over and above helping us on our way! This guy is the Hardware expert you never find at normal Hardware Stores. Ask for Brian!

Very very rude woman. My family spent 70$ in the store. My mother made a comment to me.saying I…read moredont need alot of crap. Then my mom asked the clerk whats the best food to eat, the clerk responded "you wouldn't like it, its crap". Very very rude. Snobby. And severely expensive for JUNK. dont purchase there. Go to Gaviota beach, and their store. Nicer and cheaper. They have the same Keychains for 1$. This store has the same ones for 8$.

We've camped at Refugio State Beach for about 40 years. For those many years the camp store always…read moresupplied camp goods that CAMPERS would need if they ran out or forgot to bring. Things like first aid supplies, toiletries, TP, paper towels and all other paper goods and bait for fishing. Canned goods and other food staples. Milk, juice, sodas, etc. For the last few years, this stores DOES NOT carry any of the above items. It's a "trinket" store now. They carry shirts, beverage glasses, insulated mugs, ice cream and candy, sodas, water and beer, nothing of substance a camper would need, only things that day use people would want. This store does not serve campers. The campers have to go into Goleta to get the supplies they would need.

Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

I stopped in to get a fuel canister for my MSR camping stove and they had a good selection,…read moreincluding different sizes. The staff was friendly and helpful. Price seemed standard for what I purchased.

The ONLY ski shop in SLO. Great staff and great selection. If you're going skiing and need…read morerentals, go here to save..

This flagship Patagonia store, which is located next-door to their corporate headquarters slightly…read moreto the northwest, is done so well and really exudes the same Patagonia style that you see in their products. To give some context you will see Great Pacific Iron Works written across the top of the store, which was Patagonia's first store, opened in 1973 in the former Hobson meat-packing plant, near Chouinard's blacksmith shop, which is another product line and name you'll see often in their clothing. This part of Ventura is extremely sleepy so it's very easy to find a free street spot and there is also some EV charging available as well. The staff here is very friendly and always very attentive so it's one of the best parts about visiting. There are many different rooms inside divided by product type and there is even a tiny little museum area with all sorts of pictures and facts about the former building and Ventura. One of my favorite things about coming here is they tend to have some Ventura specific, or limited run products that you won't see in some of their larger bigger city stores. So you can really find some stuff that would otherwise be hard to find online or out of state. I try to stop here every time I pass through Ventura and would recommend to anyone else to do the same. They have products for men, women, and children, so there really is something for everyone.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

So happy to finally find a pair of shoes. This is the fourth DSG I have been to and finally found a…read morepair I like. The young man that helped me was a bit shy initially but after we began talking and he was going back and forth to find the shoes in my size, he started to talk a bit more. He had his cell phone app out looking for the shoes in sizes I needed. It seemed helpful as he was able to tell me if the shoe was in stock, able to be ordered on the app, or needed to be ordered directly from the company. He reminded me (which I already know because I buy shoes often from DSG) that I can have shoes shipped directly to my house free of charge. After finding the shoes I liked on this day and a pair of socks too, I was merrily on my way. Good job young man. Thank you for your help.

From Speedos to free weights, Dick's Sporting Goods is basically my personal Disneyland--but with…read moreless Mickey Mouse and more muscle. Whether I'm stocking up for my next trail run, adding a new dumbbell to the home gym, or--let's be honest--grabbing another pair of compression shorts I definitely didn't need, this place always delivers. The selection is stacked, the aisles are cleaner than my browser history, and everything is so well organized it makes my OCD do a little happy dance. And the customer service? A+ across the board. Friendly, helpful, and somehow always exactly where I need them--like NPCs programmed to hand me shoe inserts and tell me I'm doing great. Bottom line: if you're into sports, fitness, or just want to walk around feeling like you could get into sports someday... Dick's is the place.

I bought my Thule racks here eons ago , but I needed them taken off & one of the guys just did it…read morefor me!!! LIFESAVER! ( I was trading in my car) I love REI!

I asked simple instructions about my wheel mainly it's a left-hand drive hub and I wanted the logos…read moreto be in a certain way. Not only they messed that up but also left a lot of my spokes loose. So they didn't even attend majority of my nipples... They almost charged you $200 for this whole wheel built! I may got half the money back but I will never go back to get my wheels done there ever again