I am not THE most adventurous man but I do own and 2 ride Santa Cruz mountain bikes, have owned a…read moreSubaru outback and used to have a cabin in Tahoe. I am now just some dad and a tech worker. This store could not be more targeted to my demographic. We make enough money to buy what we want and this store has the best items. Thule racks, Patagonia, Vuori, etc. Knives, axes, jackets, ski boots, flasks. Everything every man could ever want. I bought a Patagonia jacket and some stuff for my son. My kids, my wife, even my 80 year old parents spent 30 minutes and $300+ dollars in here. It's a fantastic store. It's a bit of an interesting location being next to the beach but if I lived in Santa Barbara I'd be here once a month. Most Staff were friendly, some were young and not too social but helpful. Come here. Love here.

I've been skiing for 60 years, so when I brought in my daughter's skis and bindings to be checked,…read moreWyatt taught me more about DiN settings and release torque than anyone that young has a right to know ;-) He could not have been more helpful and informative about my daughter's skis boots and bindings. I wish I had bought all those items from Mountain Air and usually do, but this was a purchase at Mammoth and yet Wyatt treated us like we purchased our gear there. His serious advice helped us with maintaining her gear and testing bindings for safety for next season. Go there! He explained

Needed an inflatable boat thwart insert and went to a WM retail store in CA. This part is a Little…read moreplastic adapter however WM charges $44.99 + tax! Could hardly believe so I went to the register and sales person did a confirmation price check. It is also their online price. No emergency so at that price, I'll wait. Went home and found same part on Amazon at 2 pieces for $14.99, or $7.50 per (see attached pics). I understand the need to support local brick and mortar retail and also am willing to pay a small premium for the convenience of obtaining a needed item "right now". However, this mark-up is straight up consumer gauging. Sure, they have every right to charge what they wish, but this doesn't work for me. How about you?

We were out Camping up the Coast, on a extended trip, and I knew we were going to need Batteries…read morepretty soon for our VW Eurovan Camper, not easy to locate parts. After calling several Parts and VW Dealers, with no help, someone had recommended West Marine. Brian answered the call with Professional Knowledge and Advice. I wanted to find the best Batteries, front and rear I could find, and had read. Marine, heavy duty! Batteries were the ticket! We zipped over and was impressed with the Store. Brian explained what we needed. Brian went way over and above helping us on our way! This guy is the Hardware expert you never find at normal Hardware Stores. Ask for Brian!

Very very rude woman. My family spent 70$ in the store. My mother made a comment to me.saying I…read moredont need alot of crap. Then my mom asked the clerk whats the best food to eat, the clerk responded "you wouldn't like it, its crap". Very very rude. Snobby. And severely expensive for JUNK. dont purchase there. Go to Gaviota beach, and their store. Nicer and cheaper. They have the same Keychains for 1$. This store has the same ones for 8$.

We've camped at Refugio State Beach for about 40 years. For those many years the camp store always…read moresupplied camp goods that CAMPERS would need if they ran out or forgot to bring. Things like first aid supplies, toiletries, TP, paper towels and all other paper goods and bait for fishing. Canned goods and other food staples. Milk, juice, sodas, etc. For the last few years, this stores DOES NOT carry any of the above items. It's a "trinket" store now. They carry shirts, beverage glasses, insulated mugs, ice cream and candy, sodas, water and beer, nothing of substance a camper would need, only things that day use people would want. This store does not serve campers. The campers have to go into Goleta to get the supplies they would need.

Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

The folks working here were incredibly patient with me when I was trying to decide whether to buy a…read morereally cool yet strange Kavu hat. They even let me try the hat on outside to see how it held up in the wind. I then decided I didn't think the hat would work because I couldn't get it to stay on my head. The guys who helped me totally understood and didn't pressure me to buy. As I was driving home...there was just something telling me...I should still buy that hat. So I turned around and went back for it. The staff was excited to see me back. And I took my strange but cool hat home. Turns out when I tried it on in the store I wasn't strapping it in correctly. Once I figured it out, it fit well. Tried it while stand up Paddleboarding yesterday and it was amazing! The hat blocked out all the sun. But also kept my head cool letting the breeze in. And the wind didn't cause any issues. This hat is amazing! Love shops like this that take the time to help customers out without being pushy. Good prices here to. Will definitely be back!

I stopped in to get a fuel canister for my MSR camping stove and they had a good selection,…read moreincluding different sizes. The staff was friendly and helpful. Price seemed standard for what I purchased.

The ONLY ski shop in SLO. Great staff and great selection. If you're going skiing and need…read morerentals, go here to save..

I returned a pair of swim trunks that was outside of their normal return policy. They were very…read morereasonable and were able to make an exception for me which I really appreciated. Love their products and appreciated the great customer service.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

So happy to finally find a pair of shoes. This is the fourth DSG I have been to and finally found a…read morepair I like. The young man that helped me was a bit shy initially but after we began talking and he was going back and forth to find the shoes in my size, he started to talk a bit more. He had his cell phone app out looking for the shoes in sizes I needed. It seemed helpful as he was able to tell me if the shoe was in stock, able to be ordered on the app, or needed to be ordered directly from the company. He reminded me (which I already know because I buy shoes often from DSG) that I can have shoes shipped directly to my house free of charge. After finding the shoes I liked on this day and a pair of socks too, I was merrily on my way. Good job young man. Thank you for your help.

I went to buy some new workout clothes and i was doing fine looking around when Alex i think was…read morehis name? Was just in a really bad mood and overall just very rude and unhelpful very unprofessional

This store is awesome! Definitely for the active outdoorsmen/women as they have a fantastic…read moreselection of products! Very pricey! Not a fan of the location... (not a fan of The Collection) if you're lucky you can find a parking spot on the street near the entrance but you have to pay at the meter otherwise park in the structure behind the building and walk so if you're in a hurry? Not a good option. I came in for a gift card for my son and gave his phone number to accrue his points... I've done this before and it helps him!

Incredible sales staff LG and super helpful. You can't match the expertise anywhere else since REI…read moreclearly is the leader in everything related to the outdoors