So I had tickets to a 130 show to see the Odyssey movie and we came in and the person in the front told us that it would be in an auditorium eight but on my ticket, it said six so we believed her we went straight into auditorium eight we noticed that we were late into the movie and no credits were being shown. We showed up at 1:34 so we were very confused. We sat down and just watched the movie cause we thought we were late. After the movie was over we felt like we missed half of the movie. Well, that's exactly what happened. We were redirected to the wrong auditorium and missed half the movie so we talked to a manager told him our situation and he definitely helped us out and gave us another showtime free of charge. He was understanding and very helpful and got us our tickets right away. I really enjoy this movie theater. I've been coming here forever, never had a problem until today, but it was fixed so thank you and I will still continue to be coming here because of the great service read more

Always great! It's our go to theater. The lobby has a cool old Hollywood vibe and the recliner seats with tables are super comfortable.

Was able to catch an early afternoon Rom-Com movie, "Solo Mio" on a Saturday. We entered the lobby and you have to have a bag-check. It's been awhile since I've been to this theater and remembered that the reclining seats weren't as comfortable as Alamo Drafthouse's. Well I think they had a remodel since then because the seats were very cushiony, seemed newer as the seats weren't worn down and the width of the seats and spacing between seats seemed ample enough that you're not going to bump your neighbor. The tray tables are also well-placed so that your table isn't impeding your view. I think it was well-designed. It was a smaller theater with only 5 rows but the terraced rows were low enough that someone walking in the lower row won't impede your view as well. The theater wasn't super cold as some places are where I'm using a hoodie and jacket in the middle of summer. Folks in line and around us still brought their blankets, LOL! To note, there's a $5 Santikos ticket deal where you can buy these tickets during the last few showings of a featured movie. They're only available for purchase at the theater according to the onscreen ad. Concession stands are downstairs and there's a bar. The screen showed a clip where you can order your food and have it brought to you for a small service fee. There was also a message of knowing where to exit and being vigilant with your surroundings or something to that effect. It's always good to be street-smart these days. After the movie, we exited and there was a Sheriff's Deputy that was outside and looking at his phone. I figured he was going to be on guard today or perhaps the weekend since a major world event occurred today that I expected ramped up security in public places. read more

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Saw the Minecraft movie here. And the theatre was super clean. Bathrooms amazing. I love that this place has movie memorabilia. We had popcorn, extra butter, and a freestyle soda, diet cherry vanilla Dr Pepper. The ticket taker was super nice and understood we had a larger group coming in. The concession stand gentleman was super quick. The clean up crew was very quiet entering the movie towards the end and I enjoyed this theatre. read more

Santikos Embassy - Theatre 13 preview 4/6/25 - Cinema Near Me - San Antonio, Texas

One of my favorite santikos locations. It's the perfect size. They do check bags from time to time so keep that in mind. It's worth it to come on Tuesdays for discounted tickets.If you go more than once a month you must sign up for the rewards program.There is a kiosk to buy tickets, concessions and a full bar. They offer more food too such as burgers pizza and wings. read more

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Would Not Recommend Me and my friend recently went here and they checked our bags at the front. Okay, that's fine, but the lady made a big deal about us bringing up drinks. Now, I know company policies expect different things, but really? No need to be rude like the lady was. So fine, I yield and take my bag back to the car. Mind you, they let you bring in snacks. So why not drinks? I come back in, and the same lady huffs because I interrupted her conversation with the other lady, and then acts like she hadn't just checked my ticket 2 minutes ago. So finally, I get into the theater without any of my movie threatening contraband (a bottle sprite and sweet tea) and then the theater is HOT. read more

Since moving to Texas, I was glad to see that they there were ample choices for movie theaters. I have always been a huge fan of AMC, and they are usually my go to. However, since finding Santikos & all of their uniquely individual theaters, I am a fan. The Embassy in particular is a really cool theater. As soon as you enter the impressive lobby, you are transported back in time, but are also met with the modern conveniences of today, which includes exclusive movie memorabilia. Even though I am not a person that usually drinks alcohol, they have a very inviting bar. The snack bar is a major standout for me. They have really good food & snack options & it is very good quality, for most movie theater food. I have had the pizza & the pretzel & they were both really good. Better than any movie theater chain that I have been to. They also have a self serve popcorn refill area, which is something that I haven't really seen at any of the theaters that I have frequented, which is a really cool feature. The seating is your typical recline & dine type seating. In my opinion, not the most comfortable, and kind of reclines in an awkward way. They also keep the theaters very tidy, as well as the theater as a whole. Overall, a great experience & I will be coming back on a regular basis. read more

We love this theater if they could only fix the seats. The seats are torn up and broken. Some recliners definitely need to be replaced. read more

Santikos Embassy - Old broken recliners - Cinema Near Me - San Antonio, Texas

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The Embassy is a great place to catch a movie! The theaters are smaller in size, which means people are less talkative or prone to text and be distracting. For me it's one of the best things about this theater since I like to give movies my undivided attention. It's always clean and the atmosphere is just so cool. There's different Hollywood props all over the place so if you're waiting on friends or food you have a lot to distract yourself with. A lot of the food is self serve or can be picked up code-secured pick up boxes to help eliminate concession lines. Super convenient. I don't think I've ever had a bad experience at the Embassy, so I'd definitely recommend seeing your next movie there! read more

Santikos Embassy - Embassy Theater - Cinema Near Me - San Antonio, Texas

Fantastic place to watch a movie. It's renovated and well taken care of. Tickets can be purchased online beforehand, or via machines or at concessions on the day of. The seats are reclineable, comfy and clean. Who wants a sticky chair to watch movies on anyways? Good sound system, and plenty of room for mobility challenged. Plenty of parking outside. You can't go wrong with bottomless concessions. As for the ambiance, the decor is nice. They have replicas from different movies. Up to date posters and movie standees and banners for upcoming films. It's a good time. Plenty of restaurants around this location for good eats before or after your cinema experience. read more

Santikos Embassy - Cozy lobby - Cinema Near Me - San Antonio, Texas

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They recently remodeled this theater. The have serve yourself popcorn and a drink station. It's never too crowded unless it's opening night. Great customer service and restroom are always clean. read more

Terrible food at all of the santiko's and ru de employees!! None of them will get my $$ after a bad experience at the Galaxy location, but the part about the food is definetly true! And very expensive!!! read more

I am really torn on my review. This is our families favorite movie theater. It's clean, the staff is really great and they move through the line really well. The food is also great. The fact that they contribute to a lot of causes is also pretty awesome. Here's my rub. We were in line to buy tickets and the teenagers in front of us were new to the area and their folks dropped them off. They had enough cash each for a ticket, popcorn and a drink. Unbeknownst to them and us the theatre does not take cash. But they have a machine that charges you a fee to buy a santikos card you can then use to buy a ticket and food. So they take advantage of kids who have no reason to have a credit card. We of course paid for them bc their folks already left. These cashless companies really need to read what is written on the cash paper they are refusing to take. Then to charge extra bc they refuse to take legal cash and tender should be illegal. So are they donating money out of their pockets or the money they are extorting from kids who only have cash? read more

Bought tickets thru fandango for this theatre for the Barbie movie during my trip. As soon as we walked in, we knew we were going to love this theatre. They check your tickets as soon as we walked in, we already selected our seats, so no worrying about it. We got here earlier, so stop by the bar browsed the menu & decided on margaritas, they were delicious! Bar tenders were nice & the bar was clean. We decided to go ahead & get in line for snacks but not only do they have snack they have meals as well. So of course I had to try what they had, I got a medium popcorn, a pretzel, a soft drink & the chicken bacon club sandwich & fries (they do take your phone number to send you a text when your food is ready for pick up. Only complaint is I wished they had trays it was hard to carry 2 drinks, popcorn & pretzel. Fun part, fill your own popcorn bucket & soft drink (freestyle coke machine ( free refills ). The refreshment station was well stocked. Once we got to our seats, they do have tray w/ a cup holder built into the seats that swivel. It was plenty of room for my food. While on my way to pick up my food (pick up text came w/ a code to access your food in the vending machine style station). We stopped by the bathrooms, they were cleanish but oddly smelled like a litter box. Once we got to the food pick up, enter the code & bam your box with your food door pops open, easy peasy! Once back in my seat I dug in, the chicken sandwich was juicy & a good size. The bacon was crispy, tomato juicy cheese perfectly melted. The fries were delicious. The popcorn was good, the pretzel was a bit thick but good. The movie sounds quality was great & the seats were comfortable. We enjoyed our cinematic experience. We definitely thought it was really cool that the theater donated to charity & definitely made us feel better about our purchase. read more

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My one and only stipulation; No Cash?! Like anywhere. Not for tickets, concessions, anything. It's a great place to catch a movie. The lobby is dark and glam filled with movie paraphernalia everywhere. I'm skeptical about that Thor's hammer, no way it's just in San Antonio! Tickets and seat selections can be bought in or outside. The popcorn and butter is SELF SERVE, you just pay at the til for the size in advance. There's also classic candy, hot dogs, pizza and nachos, and a lot more. There's a full service bar with a great in-house margarita and fairly decent prices. Has the full reclining wide seats with leg rest and tray/cup holders. Never seen a movie here that I didn't enjoy. If they had a monthly movie pass, I'd already be signed up. read more

Every time we go to the bar to get a drink there's a problem. It's time you guys treat adults like paying adults. Never have a problem at Alamo drafthouse. I thought I would give you guys one more chance to watch Frankenstein by Del Toro. The bartender was extremely condescending. Regretted giving you guys another chance. read more

As soon as I walked into the theater, the person checking tickets, had an attitude. I have NEVER heard of a movie theater that checks people's bags. I would understand it if there were any rules or regulations that were included in the confirmation email from them but there weren't any rules for anything from outside sources. When the rude lady was checking my bag, she rudely told me and my friend that we won't be allowed in with our drinks (which were nonalcoholic; just sodas). Also when me and my friend got into the theater where our movie was playing, the room was really hot the whole time. read more

They renovated the place. It looks very welcoming inside, classic film posters. Customer service was easy, with the option to purchase both theater treats & the actual tickets via machine. The now standard choose specific seats model is used here. Bar available inside, theaters we visited were kept clean & clear. Another winning Santikos company location. read more

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Easily one of the better experiences if you're wanting a more private experience. It's a smaller theater but that's the point.

I come here all the time with my boyfriend we love watching movies. The line at concessions always moves quick the self serve popcorn and drinks are very convenient. Also love the bar with good bartenders and reasonable prices, It's always super clean in the lobby and the restroom. I had to make a complaint because another person was being disruptive and yelling and cursing loud during the movie (he was drunk) and the manager took care of it right away. read more

I read a few reviews about cleanliness and rude employees. This was not my experience. It was comfy, clean, and friendly. I came here about 20 yrs ago and it has definitely upgraded. If you are a trying to save money, get the teeny tiny popcorn and drink for $7 and refill it. Honestly, I am not a fan of going to the movies in general, but I found this theatre to be preferable and actually enjoyed the experience. read more

Hands down THE BEST, NICEST, and most LUXURIOUS movie theater I have been to. At an AMAZING price YES PLEASE. My husband and I came to watch Bad Boys and the experience was truly superb. I fell in LOVE with this place the decor, bar, and recliner seats are next level. They have amazing prices and they offer a military discount. Plenty of parking they sell drinks have food to order and it tastes delicious. Employees are very helpful and friendly. It's an amazing date night for movie goers you NEED to come to this movie theater. I will def be coming back. read more

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Very nice theater! Loved that you get to fill your own popcorn and butter yourself! Love the decor and the theater was perfect! Seats extend and lean back (Alamo doesn't lean back) we will definitely be coming back! read more

Love the seating - the recliners are really comfortable... Food not too bad and like the self serve popcorn! read more

After the pandemic many businesses are trying to get their clients back. This new dude at the bar seems to be working hard....for Regal cinemas. He doesn't know the drinks, kept telling me what ingredients they DIDNT have without making recommendations, and seemed to be BEGGING me not to find a drink I wanted. This on top of the fact the Hello Betty drink is gone!? That is not a good way to keep people coming in Santikos. Not at ALL. Check who you had working Tuesday the 20th of Julybat 245pm and work to keep your future afloat. read more

Santikos Embassy - Cinema Near Me - San Antonio, Texas

Santikos is better than Regal because they have fresh made food, such as hot pizza, cheese, pepperoni, and veggie. The chips, queso, and salsa are pretty good, even better than some Tex-Mex places. The best thing about Santikos if soda is a big deal, is the unlimited self-serve. At Regal, you have to get in line to get a refill. Not cool. Anyway, today I came to Santikos and they were all very nice. When I arrived at 11 just five mins before the previews start I was hankering for some pizza. In fact, I was thinking about the pizza the whole way here. But they didn't have it made! So I was like "awwwww, no pizza?" The nice cashier said that they would make it and she could text me when it was ready. That was cool. Thank you Santikos! Remodel looks good. Concession stand has nice selection of snacks and food. Wish I had not eaten so many much before I came because the pizza looks good boo! I got a pretzel which takes 10 mins to bake fresh and was served piping hot! That's a plus! I am concerned how they manage their labor. There were a bunch of kids with no supervision in sight. Some of the food was waiting too long to be served, I watched as people's food was just sitting there and they are trying to figure out if it's ready and the kids looking confused. One customer picked up her order and said she ordered the gyro not the flatbread. The kid just stared at the plate and said nothing. He was so clueless the customer just gave up and said "you know what, just nevermind, my movie is about to start" and walked off with the flatbread. Santikos, you need to put these kids running your business in check for realz. read more

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Clean with comfy seats. Walking in to the theater, I felt like I was about to walk into an award show with its beautiful chandeliers and movie memorabilia. Of course, this is a movie theatre, so you will find the concession stand with all its goodies. They also sell food. Their full service bar was busy on a Saturday night. If you plan to get an adult beverage, give yourself enough time. I was a little disappointed they didn't have food and drink service inside the theater rooms read more

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Now that the Bijou has closed, this is the next best thing . The fried pickles are delicious but unfortunately the bar doesn't serve espresso martinis. read more

Saw the Barbie movie here and what a hidden gem! This theater will transport you back to classical Hollywood with a modern vibe. The food was great. The beer selection was descent. Bar tender could be more personable and greet guests. Otherwise, had a blast! read more

On a day when it was 95 degrees out they refused me entry because I had a water bottle. With all the theater options in this town I won't be coming back. read more

PJ the new manager discriminated against my daughter for a medical necessary accommodation. It's like he could not understand. He did refund her ticket but she missed out on a movie with family and friends. We have been going to this theater for 30 years and never had an issue. When i went in to speak with him, "he had to leave for the day" and was unavailable to give a reason for him not following ADA rules and regulations. If they don't fix this issue with their new manager, more issues will follow. You can't refuse service based on a medical condition. SHAME ON YOU SANTIKOS!!! read more

This is an amazing theater. We received exceptional customer service without even asking. We were walking out of our movie because our toddler was not feeling well and was causing a disruption. The manager Linda Campos was walking down the hallway and read our faces. She immediately stopped to talk to us. She was so understanding & offered to refund our tickets if they had been purchased through Santikos. We were beyond grateful. Not only is the management of this theater superb, it's so pretty. The lobby has crystal chandeliers, plush lounge sofas and a cocktail bar. The food is also delicious with generous portions. We got the fish and chips. You also get free refills on popcorns, slushes and soda pop, no need to stand in line again - it's serve your self :) The theaters are clean with comfortable, reclining seats, the screen images are crisp & clear and the audio quality is top notch. I highly recommend Santikos Embassy 16. We will return :) read more

Conveniently hidden on Embassy Row. A gem once you've discovered this location and made it your regular theater. The drinks from the bar are always served nice and strong. My favorite snacks are the boneless buffalo wings and mozzarella sticks. Self-serve popcorn and butter are now available here. Coke machines on either side of the halls are filled with options. Highly recommend this Santikos theater. read more

This visit was my first since the major remodeling done to this theater! The inside is amazing with chandeliers, comfortable sofas, and long concessions area. Outside is an area to buy tickets electronically self service while inside has a small, manned, three person area to purchase tickets yourself. The prices and popcorn and drinks is average, but they have an awesome rewards program that gives you cash back and also a free ticket on your birthday and other perks! For $8, you even get your first ticket free and popcorn. Totally worth it! The new seating is super comfortable with large couch like Recliners and your own drink and moving food table. There's so much space now for people to walk around that late comers don't bother you too much. I only wish that there was a policy to silence neighbors from chatting during the movie. That's the only downside to watching in theaters besides one in town that mostly eliminates talking. Besides that small inconvenience, the entire experience was great! Book your tickets online or in person since there's assigned seating. read more

Recliners. Enough said. Embassy is the coziest place to watch movies ever. Definitely recommended if you're treating yourself to a 2+ hour flick and you're not sure if your booty can handle theater seats for that long. Bring a blanket or a pillow, stretch your legs and get comfortable. Never again will you have to worry about the pain your bottom will endure next time you catch a new Star Wars movie. Standard Santikos snack prices, which are reasonable. I am obsessed with their pretzels with bacon beer cheese! The ultimate movie treat. Feeling antisocial? You can buy your tickets on a touch screen in front of the theater. Choose the showtime, your seat and you're good to go! 5/5 stars, 2 thumbs up! read more

Santikos Embassy - Pretzel with bacon beer cheese ($5.25) Best theater snack! - Cinema Near Me - San Antonio, Texas

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First impression. Not at all pleased with customer service. I asked for an individual popcorn and was told. The smallest one you have to get the combo. Get the cup and put it ice in it. Well I have to say The manager Joe was cleaning out the theater, mind you I never saw his name tag. He was very friendly and welcome me to the theater. I started telling him about the experience I had upon arrival including the person checking me in. I won't go into detail about that she was a manager in training Long story short I shared what I felt was a horrible start to something I was looking forward too. Joe made it better not just by his wanting to make it right by paying for my movie because I refused several times and he insisted. His caring warm personality and his listening to me attentively. He sincerely apologized. I will say so far I'm enjoying this place. I will give them another chance To add it's very clean and comfortable seats in fact it's a recliner. Very roomy not so close together Hopefully I don't fall asleep I'm not use to going out to the movies:). read more

It's a decent movie theater in the area so at least we got that going. But they really need to learn how not to burn the popcorn. They are hiring at $12 an hour and not experience on how not to burn the popcorn is required. Please stop burning the popcorn. read more

Santikos Embassy - $137 for a family of four, pizza hotdog popcorn. A KitKat and a cookie dough ball 3 drinks...WTF Biden! - Cinema Near Me - San Antonio, Texas

Love the charitable mission and it's a nice theater. But be careful when buying tickets online. Santikos allows third parties to sell their tickets, then they take no responsibility. I Googled Embassy Theater, clicked on the site, chose a movie and a time; but it turned out i have bought the ticket from Fandango they gave me the wrong theater. The manager at Embassy shrugged it off and said all he could do was sell me a second set of tickets, which means I paid double. Santikos would take no responsibility and Fandango wouldn't give me a refund. Just beware of this scam. Santikos and Fandango got their money twice. I got excuses. read more

Great bar, clean place, good service, and nice auditoriums. A clean theatre goes a long way for me. Love it! Mozzarella sticks are ok but I got a little of everything. My husband had the Philly cheesesteak and he complimented it. read more

Santikos has super comfy reclining seats with tray tables, full bar, super clean throughout & beautiful lobby. And best of all....four icee flavors to choose from (coke, lime, wild cherry, & blue raspberry). Only disappointment was the flatbread margarita pizza. When we walked in the door, I spotted the woodfire oven & my heart skipped a beat. So excited! It looked gorgeous, but the thin crust was a bit too crispy and kinda tasted frozen & basil sauce was too sweet. But it is a movie theatre after all, so not sure what I expected ?? Maybe might have been smarter to stick with a regular crust instead of flatbread. On the upside, my icee was awesome & had unlimited refills. And my husband's pretzel was good & came with a yummy spicy queso sauce, along with two other sauces. read more

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