1. Sapphire Therapy - Miami Lakes

    1. Sapphire Therapy - Miami Lakes

    0

    Miami Lakes, FL

    Cancel

    Open app

    Search

    Sapphire Therapy - Miami Lakes

    4.3 (26 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Sapphire Therapy - Miami Lakes

    Therapeutic massage

    Reflexology massage

    Sapphire Therapy - Miami Lakes Photos

    You might also consider

    Recommended Reviews - Sapphire Therapy - Miami Lakes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The text from Lucy with UNCLEAR booking instructions

    I called on Monday for an appt. I spoke with a Lucy and she informed me that my appt would be at 10am. 15 mins for paperwork and my massage would start at 10:15. She then texted me a link that advised me to pay a deposit via cash app or Venmo to reserve the reservation. I paid via Venmo the next day. I arrive for my massage on Wednesday morning, no one in the front to greet me. I see paperwork on a desk so I start filling that out. The therapist walks about another client and asks me my name and informs me no appt. I call Lucy and she responds that I never called her back and that I needed to make the deposit within 30mins. None of that was said on the phone or was in the booking instructions in the text message. She asks me to wait while she tries to get another therapist. I am at the facility for almost 30mins at that point. I call back and she informs me that she cannot get another therapist and to come back in the afternoon. I said I can't do that because of my kids. She goes on to insinuate that it's my fault and that she for sure told me 30mins. My thing is that information should be included with booking instructions. Additionally, why accept the money for the deposit if I don't have appointment? I am 3 weeks post op from a major surgery and you are sitting her arguing with me about an appt that you failed to provide with proper information instead of apologizing and making it right. I was going to purchase a package. You need to revise your booking policies and procedures and be clear about what they are so people's time is not wasted. Have some consideration for us girls coming out of surgery. This place was closer to home but I will drive further and pay more to avoid the inconsiderate manner in which I was treated today. She did refund me my deposit which was nice I guess.

    See all

    4 years ago

    Ok Service if you don't need any pressure during your massage. Only 1 lady can translate for English speakers.

    Business owner information

    Photo of Dania L.

    Dania L.

    According to our records this person have never been our customer.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of D R.
    1
    27
    14

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Dania L.

    Dania L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Exelente lugar la la chica de la recepcion muy gentil y belkys la masajista espertacular 5 estrellas

    Business owner information

    Photo of Dania L.

    Dania L.

    Muchas gracias por tan generosas palabras.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A L.
    0
    46
    57

    6 years ago

    Great one hour, post op lymphatic massage. Great in cleanliness, politeness, and bedside manner! Purchased the 6 session package.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Dania L.

    Dania L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Deb H.
    85
    19
    16

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of M J.
    102
    3
    0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan C.
    683
    1440
    3617

    11 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of John W.
    32
    14
    6

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ana C.
    94
    8
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    This place is a great place to go and if you need care after your procedure. I would recommend this place to anyone who needs a massage

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sapphire Therapy - Miami Lakes

    Review Highlights - Sapphire Therapy - Miami Lakes

    This place was recommended by a friend of ours and Dania is such a pleasure to deal with and knows what she is doing.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Zenfinity Massage and Wellness

    Zenfinity Massage and Wellness

    4.7
    (34 reviews)
    11.0 mi
    $$

    What the people are saying is true. Micheal is the best masseuse ever!!…read more I pulled a ligament in my neck and also threw my back out a couple years ago. I planned to mention this to Michael before the massage started, but he just got right to work. Without me even saying anything, he somehow zeroed in on the areas where I needed work! He spent some time on areas where I didn't think I needed work, but they were probably affecting the areas that I needed work on, so he covered all the bases. After the massage, I felt like a new person! I was able to look both ways without feeling any pain. It was great! The massage session was more like physical therapy than a typical "massage". If you want the type of massage where you get the warm fuzzies and just fall asleep, then this is probably not for you. The massage was not painful AT ALL and his pressure was perfect, but he does a lot of stretching techniques and asks you to do some breathing exercises while he works the muscles. So if you have any areas that bother you, this is definitely your guy.

    Me and my husband got massages for our one year anniversary. Michael came out to us for no extra…read morecharge, which was nice, we didn't have to worry about traffic. He was such a nice guy and made is feel totally at ease. Once the massage started I knew we had made the right choice. He worked out ALL of my kinks. I have so much built up stress and he made it all melt away! My husband was in a car accident a year ago that still gives him trouble. Michael was able to hone in on his back pain and really helped relive some muscle tension that he has. It was seriously amazing. We WILL be using him again. Thank you!

    Photos
    NeuroMuscular Realignment - Releasing the Right Periformis muscle
    NeuroMuscular Realignment - Releasing the Right Periformis muscle
    Logo
    Logo
    Patient had acute pain in hips and low back, couldn't sit, & was walking with a cane before session.

    See all

    Patient had acute pain in hips and low back, couldn't sit, & was walking with a cane before session.
    Secrets Spa

    Secrets Spa

    1.7
    (27 reviews)
    2.3 mi
    $$

    If I could give this place a minus 1 star I would! this place is the worst, worst spa I have been!…read more Bought a groupon -series of 3 reflexology massages- WORST ERROR! 1. Arrived and receptionist was having a long a personal conversation on the phone. After waiting for a couple of minutes she looked at me as said "I will be with you shorty" with an aggravated look kind of like "b!tch don't interrupt me" y'all know what I'm talking about...well I waited for the receptionist to finish with her business. Unprofessional and Rude! 2. Sat down in the sofa bed they have in the reception area and almost had an accident when I sat down because when you sit on this sofa you can literally touch the floor with your behind! really?! 3. While waiting I observed the manicure/ pedicure techs and they looked like they were doing a good job and looked nice too but....no massage chairs instead the clients had their feet soaked on a bucket with a trash bag...also something that caught my attention was this tacky picture of what I believe are the owners of this place. (i added the pic on the co's profile)...ok, really a spa is supposed to have a relaxed decor not a picture of these ladies trying to look sexy. Tacky! 4. Walked into the massage area and the tech was really nice, but....no chair for reflexology massage, no hot water on the feet, no pressure points touch as the reflexology massage dictates? really, I'm not a fool but a knowledgeable massage (specially reflexology massage person) who knows the different between a foot rub and a reflexology massage. Liars! My conclusion: The personnel at this place is nice except for the receptionist of course, but it looks like the owners are trying hard to make money advertising stuff once you pay that they do not provide . They definitely tried hard to cover all the flaws and inconsistencies this place has by painted walls and having chandeliers (with broken light bulbs of course) but 5 minutes in this will convince you that you will not want to come back ever again!

    It all began so innocently.. Upon reading my daily Groupon email a deal for a Mani/Pedi caught my…read moreeye. I clicked 'purchase' within minutes and was happy to know that a little extra pampering was a mere appointment away when the mood struck. And struck it did, I called My Secrets Spa on Wednesday of this week to request an appointment but when I arrived at the spa this morning I was turned away because of an operator error, apparently my appointment was scheduled the morning before the day I showed up. As I spoke to the girl at the front desk (and apparently the only soul in the salon at the time) her smile quickly turned to attitude as she insisted that the salon had not made any mistake... that I probably got the dates confused. She almost had me convinced that it was a date error on my part (even thought I would NEVER schedule an appointment at 10 a.m. on a Friday because of my job) until I furiously began driving away. Thats when the conversation I had with the 'appointment-taker' when I first called suddenly rushed into my head with perfect clarity. It went like this: Me: Hello, I'd like to make an appointment. MSS: Sure, what will you be having done? Me: I have a Groupon for a mani/pedi so I'd like to use that. MSS: The Exotic Fruits Mani/Pedi? Me: Yep. MSS: When would you like to come in? ME: Do you have anything Friday around 5? (Because I work in the morning) MSS: No, Sorry..we're all booked up. How about the next morning? Me: What time do you have open? MSS: 10:00? Me: Ten is great. MSS: Alright Christina, (took my number) See you then! I have made many appointments in my day, at several different establishments; you name it... hair color, hair cut, manicure, pedicure, waxing, tanning, massage, aroma therapy, highlights..the list goes on. I realize that it is possible, since we're all human beings, that every now and again there may be a slight error in appointment times with these places. Out of all the appointments I have ever made I've only experienced about 4 minor appointment goofs.. all remedied the moment I arrived, as any organized, professional, and legitimate business would do. I myself work by 'appointments only' and on rare occasion things may overlap... but as I know from FIRST hand experience.. you need to take care of your bread and butter. Customer Service is key. Period. The salon was completely empty when I arrived. After the mix-up was noted I asked if I could be squeezed in (noting the completely empty salon) and was met with a snarling "No". Then she kept talking in circles and every time she repeated something it was more exaggerated then the first time she said it: 'I called to confirm'... 'I called twice to confirm'... 'You're appointment was yesterday'...'we all waited a long time for you yesterday'... 'we were all confused as to where you could be yesterday'. I just left and plan to get my money back from Groupon on Monday... I will never set foot in that salon again. What a complete waste of time. And what makes it worse??? That today is my Birthday.(yet another reason I knew for a fact that I made the appointment for this morning) So thanks allot My Secrets Spa for making a short part of my Birthday morning ridiculous and disappointing.

    Photos
    Secrets Spa
    Very nice everything! professional. Love this place.

    See all

    Very nice everything! professional. Love this place.
    Healing Essence

    Healing Essence

    5.0
    (1 review)
    22.7 mi

    I highly recommend Healing Essence. The center has the most peaceful and calming vibe. I have gone…read moreto Julia for a massage when I have experienced extreme pain and she has always helped me leave the center with relief. I am so grateful to have been introduced to Julia. She is one of the most caring people I have ever met. I have also taken her aromatherapy classes and learned about the benefits of using essential oils. She is extremely knowledgeable in this area as well.

    From the owner: **Available by appointment only**…read more Julia started Healing Essence based on the desire for a place for women that encompassed an experience with the mind, body, and soul. Healing Essence has become a hidden gem of Davie. Julia's focus is on creating a personalized service based on every clients individual needs with energy therapies. The services offered are the following, but are not limited to massage, reiki, aromatherapy, healing touch, chakra balancing, intuitive readings, womens drum circles and an airy of workshops. The techniques used can help alleviate pain, bring mental clarity, well-being, improve circulation, detoxify your body, relieve tension, improve digestion, enhance muscle tone, and increase mental alertness. In addition to the services, Healing Essence has a boutique with-in it offering gifts and products of crystals, soaps, candles, premium essential oils and local artist offerings. Healing Essence is proud to offer the following Services & Classes: CEU Provider for

    Photos
    Julia giving a lecture on the 7 Essential Oils First Aid Kit
    Julia giving a lecture on the 7 Essential Oils First Aid Kit
    Kabbalah Lecture Monthly starting in May !
    Kabbalah Lecture Monthly starting in May !
    Shaman Workshop with Peruvian Shaman - Amaru Li

    See all

    Shaman Workshop with Peruvian Shaman - Amaru Li

    Sapphire Therapy - Miami Lakes - massage_therapy - Updated July 2026

    Loading...
    Loading...
    Loading...