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    Sapphire Therapy - Miami Lakes

    4.3 (26 reviews)
    Closed • Closed

    Services - Sapphire Therapy - Miami Lakes

    Therapeutic massage

    Reflexology massage

    Sapphire Therapy - Miami Lakes Photos

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    The text from Lucy with UNCLEAR booking instructions

    I called on Monday for an appt. I spoke with a Lucy and she informed me that my appt would be at 10am. 15 mins for paperwork and my massage would start at 10:15. She then texted me a link that advised me to pay a deposit via cash app or Venmo to reserve the reservation. I paid via Venmo the next day. I arrive for my massage on Wednesday morning, no one in the front to greet me. I see paperwork on a desk so I start filling that out. The therapist walks about another client and asks me my name and informs me no appt. I call Lucy and she responds that I never called her back and that I needed to make the deposit within 30mins. None of that was said on the phone or was in the booking instructions in the text message. She asks me to wait while she tries to get another therapist. I am at the facility for almost 30mins at that point. I call back and she informs me that she cannot get another therapist and to come back in the afternoon. I said I can't do that because of my kids. She goes on to insinuate that it's my fault and that she for sure told me 30mins. My thing is that information should be included with booking instructions. Additionally, why accept the money for the deposit if I don't have appointment? I am 3 weeks post op from a major surgery and you are sitting her arguing with me about an appt that you failed to provide with proper information instead of apologizing and making it right. I was going to purchase a package. You need to revise your booking policies and procedures and be clear about what they are so people's time is not wasted. Have some consideration for us girls coming out of surgery. This place was closer to home but I will drive further and pay more to avoid the inconsiderate manner in which I was treated today. She did refund me my deposit which was nice I guess.

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    4 years ago

    Ok Service if you don't need any pressure during your massage. Only 1 lady can translate for English speakers.

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    Photo of Dania L.

    Dania L.

    According to our records this person have never been our customer.

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    7 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    Dania L.

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    9 years ago

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    5 years ago

    Exelente lugar la la chica de la recepcion muy gentil y belkys la masajista espertacular 5 estrellas

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    Dania L.

    Muchas gracias por tan generosas palabras.

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    8 years ago

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    6 years ago

    Great one hour, post op lymphatic massage. Great in cleanliness, politeness, and bedside manner! Purchased the 6 session package.

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    6 years ago

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    Dania L.

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    7 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    9 years ago

    This place is a great place to go and if you need care after your procedure. I would recommend this place to anyone who needs a massage

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    7 years ago

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    11 years ago

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    Ask the Community - Sapphire Therapy - Miami Lakes

    Review Highlights - Sapphire Therapy - Miami Lakes

    “This place was recommended by a friend of ours and Dania is such a pleasure to deal with and knows what she is doing.”

    Mentioned in 3 reviews

    Read more highlights

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    Hand & Stone Massage and Facial Spa - Exterior View

    Hand & Stone Massage and Facial Spa

    4.0(75 reviews)
    1.3 mi
    •$$

    Pampering I must say!…read more I have been coming to the Hand and Stone Miami Lakes for a few years now. I have been a member on and off a few times. I can't seem to stay away. My original Facial Girl left a bit after Covid... but I've been seeing Claudia! ( but all the techs are amazing) Claudia would be my preferred she is just amazing and knowledgeable. She analyzes the skin and provides options on the services that my skin may benefit. My skin is VERY sensitive so many times I'll choose for the sensitive skin care products ( that's like $20-$30 additional upgrade) . The facial includes extraction of white/black heads, scrubs, moisturizer. Even an upper chest /shoulder massage. I tend to always fall into " I want to get pampered" so I tend to upgrade my services. Facials I will upgrade with something like the LED light (red or blue) I have requested combination and the tech has accommodated my needs with both!! I've upgraded my facials cold stones that feels amazing and helps with puffy/redness. (Me) As for my Massages my lady is no doubt Lydia! She is excellent! She will ask on your expectations and she knows how to target the tense shoulders! She is firm but won't leave you sore. Oh! With my facial service last week with Claudia I mentioned to her if any services that could be added for my sore feet. She recommended the "Foot Treatment" that targets tired soles and restore step. That includes a foot scrub, massage with lotion. ( totally helped me) I would recommend as an added service. Back to Massages... well I have upgraded my massages with CBD oil , aromatherapy, hot stones (amazing) . Highly recommend adding the mini or the Himalayan Salt Stone. Feels so healing! At the end of the service you are offered water or tea. The front desk girls are friendly. Parking free and plenty near the front door. Also they have accommodating hours Sunday-Saturday 7 days a week from 9am to 9pm. So it works with busy schedules and preferences on the relaxation time. If you can it's definitely worth becoming a member! The points earned are an extra bonus to add services!

    I've been coming here for over a year and honestly have enjoyed each and every one of my services…read more My favorite two masseuse have to be Domingo and Elida. Both highly skilled and guaranteed to get rid of all your knots In just a few sessions. My body is very thankful for both of them. Very clean and zen environment. Always looking forward to my monthly service.

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    Hand & Stone Massage and Facial Spa - Spa Lobby

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    Miami Lakes Med Spa - Laser room

    Miami Lakes Med Spa

    3.0(2 reviews)
    2.0 mi

    FIND ANOTHER MED SPA xExcellence med is wayyyyy better and most importantly they do not treat there…read morepatients like crap! If I could give zero stars, I would. I truly thought this place was friendly, but I was completely wrong. I came in as a walk-in just to pick up my shots to take home. I didn't mind waiting--that wasn't the issue. The issue started when I politely asked how much longer it would take because my mother was waiting for me outside. The doctor came in with an extremely snarky attitude, making unnecessary comments like, "Clearly if you didn't need anyone to inject you, you would've just taken it and walked right out of the office." She then sucked her teeth and said, "You're not even an appointment, you're just a walk-in," in a very rude tone. Later, when I tried to schedule another appointment over the phone, they told me not to come back because they "didn't feel comfortable." For the record, I never gave anyone an attitude, never raised my voice, and was never disrespectful. It's perfectly normal for someone to ask how long! But what is not normal is the lack of remorse the doctor gives only about herself I could sue her I wanted to for the nasty comments she made! but the way I was treated was completely unprofessional and uncalled for and they made me feel sad! After they hurt my feelings! I will never return to this place, and I will make sure others know how deceitful they are. I'm very public online--with over 1 million followers on YouTube and Instagram--and I will absolutely share my experience. Beware of Miami Lakes Med Spa.

    Loved my experience at Miami lakes med spa. Very professional and knowledgeable. The staff is super…read morenice and accommodating. Definitely going back and highly recommend

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    Signature Nails 2

    Signature Nails 2

    4.4(228 reviews)
    1.2 mi
    •$

    Everything is perfect the young lady that takes the appointments really nice Raisa is the best I…read morebeen doing my nails for a while very professional

    I called on Saturday, 7/12, to see if they had availability for a pedicure, and they were able to…read morefit me in an hour before closing. I was visiting from out of town and had limited time in the area so I appreciated them accommodating me on short notice. The technician who started my service was very kind, but she mentioned a few times that she wasn't feeling well. Out of concern, I told her she could skip the polish and stop early. Later, I regretted that decision and called back to see if I could return to have the polish applied. The receptionist was not particularly friendly, but eventually agreed I could come back the next day, Sunday. When I returned, the overall vibe was a bit off. The receptionist and the new technician seemed cold, and it felt like there may have been some internal discussion about the situation. Nonetheless, the service was completed. Unfortunately, by today, Monday (7/14), the polish on one of my toenails has already chipped, which is frustrating so soon after the appointment. When I used to live in Miami Lakes and when I come to visit, I typically go to the other location by Veterans Park and see Magalys, and I've always had great experiences with her. They were unfortunately booked for the rest of the weekend. While I've had consistently positive experiences at their other location, this visit was disappointing by comparison.

    Photos
    Signature Nails 2
    Signature Nails 2 - Apres with gel OPI "Baby take a vow"

    Apres with gel OPI "Baby take a vow"

    Signature Nails 2 - Chipped nails a day later

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    Sapphire Therapy - Miami Lakes - massage_therapy - Updated September 2026

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