Don't let the friendly staff fool you. When I started as a new patient, the patient billing…read morecoordinator was very helpful and communicated regularly. Trying every which way to find another benefit code they could use to pay for things. But all the communications stopped after tapping out my dental benefits it all stopped. I felt like just a piggy bank for them. Don't go to Dr. Nishimura if you want a dentist that listens, truly listens to your concerns. She'll patronize you and and be dismissive and do what she wants anyways despite your concerns. But it's worse than bed side manor. I stopped going after she left my teeth in worse condition than when I started. I went to two other dentists since then and both told me it would cost over $20K in braces and other dental work to fix it. I have been so bummed about dentist and afraid to go to any more. Run, don't walk, from this place. You have been warned.

The team is amazing. Dr. Kiernan is very thorough. I was expecting just a normal dental cleaning…read morebut the office visit encompasses much more than that. He conducts an assessment and asks questions to determine the patient's overall health. He reviews my facial anatomy to determine indicators which would impact my quality of sleep. He asks if I had respiratory issues... I learned I had jaw anatomy and TMJ issues... the level of care is nothing I ever experienced and I have been on this earth for many many years. Ultimately, I was diagnosed and was given an oral appliance. This appliance alleviated my sleep issues significantly and for the first time in a decade- I was able to sleep well and breathe. Doc also gave me advice which reduced my inflammation and helped me get off allergy meds. Throughout my visits, the team has been very attentive to all my medical concerns

My family has been seeing Dr Asarkof for over 20 years. The professionalism and expertise of that…read morepractice is unmatched. He is so good when I eventually move 100 mikes away, I intend to continue going to his practice despite the distance.

We're new to the Boston area and after trying one other Lexington dental practice, and leaving due…read moreto their sky high prices and intrusiveness (about personal finances) of staff, we have been pleased to find this practice where neither of these negative qualities have been true. Over the past 2 months, my son and I have seen Dr. Bucari for new patient exams and I had a filling revised and my husband and daughter have seen Dr. Ma for new patient exams. Both of these dentists are personable and professional and have been excellent for us. The office staff and hygienists are equally personable, helpful, and professional. An added bonus has been that Dr. Ma has Saturday appointments, which works best for my husband. We really feel lucky to have found this practice!

worst experience with a dentist . Three times had cap placed in three times it didn't work. Avoid…read moreat all cost.

Let me start off with that I'm incredibly happy to not be writing the first review for Dr…read more DiMattia. I've been going to Dr. DiMattia for as long as I can remember. I even make the drive from the North Shore to Lexington to continue with such a tremendous dentist. From the moment you enter you are greeted by the most lovely women working the front desk. On certain days even Dr. DiMattia's wife is working. They remember most patients by name and will inquire about family, work etc. I usually see Joan for my cleanings. She books quickly because she is awesome. She does such a thorough job but you don't feel like your teeth have been assaulted. You leave saying wow so that's what they're supposed to feel like. Again Joan has worked for Dr. DiMattia for years. Having employees that stick with a dentist I think show the character of the professional. You can tell his employees hold him with high regard and so do his patients. Dr. DiMattia is personable and most importantly honest. You're never talked into unnecessary xrays, this that or anything else. Dr. DiMattia is incredibly fair on the prices he charges too. In this day and age when a good dentist is hard to find and many people fall victim to gentle dental or other national chains it's nice to know that Dr. DiMattia takes the Hippocratic oath to heart.

Getting an appointment and meeting the staff was a nice experience. I was able to complete all the…read moreforms online so I didn't need to do this in the office. Everyone was very professional and friendly.

Filling in the same day if calling!! Fast and professional. Quality is top notch. Good location…read morenext to Starbucks.

We love the doctors and staff at Lexington Dental Associates! It's always been a warm and…read morewelcoming environment, wouldn't go anywhere else!

This is an excellent practice for the whole family. We have been coming here for three generations…read more Dr Ryan and his associates are top in the field and care about their patients. Always friendly and always on time with very comfortable accommodations.

Well, today ended with the installation of the last of 6 dental implants and additional separate…read morenon-implant crown installs I undertook at Dr. Gatti's dental office, Lexington Smile Studio about a year ago. Owing to the extensive nature of 60+ years of hard use, my teeth were worn out and in desperate need of repair and/or replacement, so it took quite a while, mostly due to the number of procedures needed but more importantly, the recovery time between the procedures, but in the end, it was absolutely worth it. It was remarkable to see the entire process from start to finish at Lexington Smile Studio and I couldn't help but marvel at what is possible with the modern dental technology they use at their office. As I mentioned in my prior reviews, Dr. Gatti, and the the rest of the staff helped me by providing consistently high quality dental care during the entire process. The one thing I learned about Dr. Gatti is that he's an absolute perfectionist, almost to a fault. Towards the end of my treatments when the crowns were being installed into the titanium implants he initially placed, he was rarely satisfied with the final fit with the adjacent teeth unless the fit was absolutely, positively perfect in every way. Most of the crowns went back for additional customization before they were deemed good enough for the final installation. In my desperation to eat really solid foods again I asked him why they implants had to keep going back to the artist/dental technician for further refinement when they seemed OK to me, so I asked him why it was necessary to keep sending them back and he smiled and said "Michael, I owe you nothing but our very best work" or words to that effect, and of course that made sense and those words were very reassuring. I have been to many dentists over the years who put crowns in for me and not one of them ever took the time to make sure there was a perfect fit with the adjacent teeth, thus causing food impaction over the years, which lead to further decay. It was quite remarkable to see the process, and of course, the final product is gorgeous and I couldn't be more pleased. A little bit about the staff at the office...Brianna his senior dental technician is a marvelous and compassionate caregiver and while she might not realize it, helped me get through some of the tough procedures including extractions and implant placements. While she is technically very competent, it was her great personality that helped me get through a couple of tough procedures. I had Rosie for one or two of the procedures, and she was likewise a marvelous technician. I am also very grateful for Marianne, the office manager who helped make the whole process possible with her flexible financial guidance. Being a registered nurse, I'm not a wealthy man, but she was cognizant of that, and made the whole thing possible by working with my dental insurance and being flexible with me by setting up a payment plan that made it possible to receive the great care I experienced. She was just great, especially when it came to understanding the billing, which can be a bit overwhelming. Of course, the ladies at the front desk, Erika and Elizabeth, were unfailingly kind and courteous whenever I had to manage scheduling multiple appointments, etc. Finally, the technician who actually made my crowns I came to learn is a master at his craft. A Japanese gentleman named Yuki Momma who I never met, but has an online presence and known all over the world for his work and the seminars he gives to young technicians. I viewed some of his online instructional video's that demonstrated how he crafts crowns that fit perfectly and are beautifully reproduced to mimic real teeth. Wow, the crowns he made for me look as realistic as the natural ones I used to have when I was a younger man, and so I feel privileged to carry his exceptional work everywhere I go. Finally, with as many appointments as I had, I feel as though I've gotten to know everyone in the office fairly well, and that's been a special treat. The team there provided a personalized experience, always making me feel right at home and #1 while in their office. I'm pretty sure most folks don't enjoy going to the dentist to get work done, but if you MUST have work done, this fine office is just the place to go. In closing, as my major restoration work came to an end yesterday, I can, without reservation, recommend the practice to anyone who asks. My personal experience over the years has shown that I don't think you can do better than by going to Dr. Gatti at Lexington Smile Studio for any sort of dental procedures, large or small. I don't think you will be disappointed...I sure wasn't and I don't think you will be either. Michael Dumais, BSN, M.Ed., RN

Extremely friendly front office staff; practitioners and their assistants exude competence and…read moreprofessionalism. Dr. Gotti rescued my mouth after a franchise practice placed too few implants to support a full lower prosthesis I needed. and Dr. Will successfully placed bone grafts to enable them to place 6 upper implants. The moral of my story is that you really need to floss -- but if you don't, Lexington Smile Studio can fix it.

We were told by our son's previous dentist (who supposedly specialized in anxious kids) that…read moregeneral anesthesia was the only path forward because of his sensitivity and anxiety. My wife was convinced that they just weren't really willing to be patient and take the time to work with him, and we switched to Coppe and Sears after hearing great things. Sure enough, our assistant Ayaz was incredibly patient with our son and spent time really getting to know him, and Dr Coppe was equally wonderful. Within a few visits he was letting Ayaz take X-rays and he let Dr Coppe scrape his teeth! We're so so glad we made the switch and so grateful to our son's new team!

I'm 100% recommending Dr Coppe and her team for the great care and service they provide to the…read morepatients . Great, when dealing with children with Autism. My son was seen when he was 3 years, refused even to open his mouth that time , now he is happy to be there.

Another great experience - everyone at this office is kind, friendly, efficient and professional…read moreproviding the best of care.

This dentistry was amazing, the staff are very kind, but I just wish they were in network. We…read morewould love to stay with them, but they are a private owned dentistry that doesn't not accept my insurance (again, out of network) you have to come out of pocket.

The dentist seems ok. I only met him once. His staff, in my opinion, is a mess. They could not…read moreget out of their way in order to do their job. We had to leave and find another dentist.

Dr. Pallotta took over this practice. He's a great guy, but unfortunately the practice has…read moreslowly declined with frequent staff turnover and front desk issues. Plus the office itself is cramped and there is no parking. Can't recommend.

Ongoing Complications Following Root Canal Treatment in 2011…read more I am writing to help shed light on a serious and ongoing complication from a root canal procedure performed at this office in 2011. Since that time, I have undergone three surgeries and still experience recurring infection and necrosis that has spread throughout my mouth, resulting in significant health issues. Recently I requested to have some of my health expenses with the proper receipts / notations from the health care providers. They ignored me then had an insurance lawyer write a unprofessional and inaccurate email back. Upon reviewing the x-rays prior to the root canal, tooth #4 was clearly compromised, with clouding surrounding the tooth. However, both Dr. Defrancesco and Dr. Cohen assured me that this was "normal." After the procedure, I was informed that everything appeared to be fine and that any issues might be related to the crown, which was later replaced at my own expense. Unfortunately, this did not resolve the problem, and the infection spread to other teeth, including #4, #5, and #2, as well as other areas in my mouth. I had previously reached out regarding a refund for the procedure, though I wanted to wait for more clarity before taking further action. I knew there was much more to this problem and didn't just want a-refund for the rootcanal. During this time, I encountered unprofessionalism and resistance when I initially made this request. It's also notable that I am a friend of Dr. D's sister in law. If this is how they respond towards people they know on a more personal level how will they treat someone they don't? The root canal procedure involved an apical puncture and overfill, leading to the infection. Immediate post-procedure x-rays revealed that the root canal was not properly executed, and the failure to inform me about the potential risks and complications constitutes a violation of the principle of informed consent. The toxic materials used in the overfilling can cause severe complications, and this has been the case in my situation. The extent of the damage was not and could not have been known until after the supposed statute of limitations had expired. The complications, including the spread of the infection, were not immediately apparent and were only discovered after multiple surgeries. This was hard to prove without convincing a doctor to open up the area, and having money to do it, which finally was done. It is clear that negligence occurred during the procedure, and yet, thid office has not taken responsibility or even shown any sympathy for the harm caused. Following the procedure, I experienced a severe decline in my health, (still having health issues from this to date) with documented issues such as severe sinusitis, post-nasal drip, sore throat, headaches, itchy eyes, vision issue, right ear issues/ pain and drainage issues, swollen lymph nodes, body pains, irritable bowel syndrome, neurological problems, anxiety, depression, stomach issues, cardiovascular problems, and irregular heartbeat. These symptoms worsened over the years and persisted even after tooth #3 was extracted. The spread of infection and necrosis is the primary cause of these ongoing health issues. I now have a tumor on the right side of my neck from persistent issues from this un-acknowledge mistake. My lymph node on the right has been consistently enlarged. Again, I had no previous health issues and all issues are directly related to this. Moreover, the most recent surgery on 3/15/2023 concluded that the original source of the problem in 2011 was tooth #4, not tooth #3 as initially diagnosed. This misdiagnosis led to an unnecessary root canal, which exacerbated the situation and instead cause me to almost die. As dental professionals, it should have been recognized that tooth issues can and do manifest as sensitivity in surrounding teeth. Additionally, Dr. Cohen punctured the apex of tooth #3 and overfilled it into my right sinus cavity without informing me, a serious "oversight" called malpractice. Had they diagnosed me properly and didn't perform a root canal on a healthy tooth none of this would have happened. Given the severity of the situation and the lasting impact on my health, I asked for partial compensation for the procedures not including harm caused or the work and schooling loss I incurred. I cannot afford to get implants which is causing issues with my jaw being uneven. Instead Ive been thrown away like yesterday's trash while they filled their pockets with my money and at the cost of my health/ life. My only hope at this point is to have my voice be heard, even on a small scale such as this and save someone else for having this happen to them.

The Doctors and great. They are very caring. The staff are so nice and helpful. I have been a…read morepatient for many years so believe they are great.