This is my second time doing business with Durable through AAA, and I'm really pleased, for the…read moresecond time. Eric is extremely personable and solicitous, and helped me over the phone to feel better about having to put another alternator in my car. I KNEW positively that my car was dead because of the alternator, but I had a new alternator put in EXACTLY 1 year ago by Meineke of Waterbury (Meineke ripped me off TWICE; don't go there!). I feel confident that with Durable, with their 24 month warranty, this won't be happening to me again a year from now. Hopefully I'll have a new car before then anyway. So all in all, I feel really good about having Durable fix my car: having peace of mind and trust is everything to me. I'll be going back to these guys again for all of my car needs, and highly recommend this company to anyone reading this. Thank you, Durable!

I had a flat tire and this is the company sent by roadside assistance. Wow wow wow. Service was…read morespeedy and the mechanic was so personable and friendly. I'm so thankful that he was sent to help. He gave tips to ensure I was safe-since my spare is a donut. And even knew nearby places that were currently open since it was midday on a Sunday. So very helpful.

From the moment I called needing an estimate for brakes on my Cadillac Escalade, Eric and the team…read moreat The Quiet Zone provided exceptional service that went far beyond what I expected. They truly went above and beyond when my Chrysler 200 wouldn't start. Eric came to my home to jump it, and when that didn't work, he and his associate even pushed the car out of my garage to make it easier for AAA to tow. The next day, they picked up the Cadillac, gave me a clear and honest quote for the brake repair, and thoroughly explained other items I should monitor and address in the future. They also printed out the recall information for the vehicle and, knowing we're new to the area and still learning the local roads, arranged for me to have the recall work done at a convenient nearby location. When I went to pick up the vehicles, both were ready at the same time and I was there alone. Eric immediately offered for one of his office staff to drive one of the cars to my home while I followed with the other and brought her back. The level of care and thoughtfulness made me feel like part of the family. It's so refreshing to find a family-owned business that genuinely values its customers and shows it in every interaction. The Quiet Zone has earned my complete trust and loyalty. I could never go anywhere else for my vehicle service needs. Highly recommend -- give them a try and you'll see the difference for yourself. Thank you to Eric and everyone at The Quiet Zone!

Would like to thank them for the excellent work on my Nissan Pathfinder 2014 and a great price for…read morerepairs offered from them

I brought my car in to get the wheels aligned and rebalanced. I had some serious shaking of the…read morewheels that was happening to my brand new wheels and tires that I got online. I initially had a mobile service mount and balance the tires. Had some really bad shaking of the wheel so I took it to Middlebury Garage to check out what was happening. They are literally walking distance my house so its rather convenient. They remounted and rebalanced all 4 tires. It was still shaking a bit so I contacted them again and they were more than happy to take another look. It ended up being 3 of the 4 tires that I had were defective and even with the latest and greatest road force elite tire balancing system they were not able to get it to fully balance. They definitely put in their best effort and were honest enough to tell me that an alignment wasn't necessary because everything was already perfectly aligned. After getting new tires from the manufacturer everything has been perfect! Next time Im going to have Middlebury Garage mount and balance my tires from the start.

My second review. Excellent service by competent, highly experienced technicians. The prices are…read morefair and they work hard to get you in and out without talking short cuts. A pleasure to do business with.

I agreed to pay $3800 for the repair (new cat + cat protection plate cover) on the Prius I…read morepurchased for $5500. I didn't realize until after the part was in the vehicle that I was essentially purchasing the premium OEM (Magna Flow brand) version of the potential catalytic converters I could have installed, I asked them for the part number and after visiting the website of the manufacturer, realized they applied a significant upcharge. Personable and good customer service, it was damn expensive though.

They were supposed to recharge my AC Freon to 500g but only put in 193g. I found out after I went…read moreto the Kia dealer to have it assessed because after over a month of trying to work with Tony's my AC was still blowing hot. Kia did the diagnostic and found only 193g of Freon had been added. Tony's was very difficult to work with, and I also found they were persistent with having my review deleted from another major platform, when all I am doing is posting my honest experience with receipts/proof attached. Do not recommend this place at all.

After a few years of getting our cars fixed elsewhere, and with mixed results, we returned to…read moreKeating today. Chris was a pleasure to deal with, the service we received was excellent, and we are pleased all around. We're happy we returned to them.

The technicians here all have booze on their breath. Do I want a drinker working on my car? Nope…read more I was quoted an overinflated amount for a repair. They charge a flat $150 to 'diagnose your issue' and only compensate it back to you, if you have them do the work, right then and there. I didn't have them do it. I took it to another shop where it cost me 1/4 of what these guys quoted me for the exact same job.

North Haven Autobody has performed excellent work on our Tesla Model Y in the past. The…read morecertifications on the walls of the waiting room attest to their efforts to remain current and provide customers with first class service. I learned today that they also do the "simpler things" too. My 9 year old car has areas of paint loss and it is time to fix the paint or sell the vehicle. I thought such a job would be too small. Not the case! The reception staff offered a warm welcome. Bob treated the car the way he might a high end import. The estimate was detailed. With this information in hand we can decide how to proceed. One thing is clear. If we choose to fix the paint no other estimate will be needed. North Haven Auto Body will be the way to go!

This place is a rip off. I stopped in due to the henge on my Ford Escape liftgate glass broke off…read moreas I was on my way to work. I stopped here to ask if they can repair this today and how much to replace it. I did not want to go the weekend with that just hanging down. They told me it would be just over $600.00, and stated that they cannot get the parts in until Tuesday due to the holiday and they can fix it then. I told them nevermind, and he said good luck because no one will be able to fix it today or over the weekend. I stopped off at another place, and they were able to get the part and had it fix the same day, and it only cost $200.00. Hmmmm, saving of $400.00.. I wanted to give them extra and they said no. I wonder how many others they ripped off and also ripped off the insurance company.

Great service, love my mini van, price value was awesome, they went above and beyond and service…read morerequested was everything we wanted. They are amazing. Truly satisfied and excited, it drives so smooth and looks beautiful. Thank you!

Purchased a vehicle As Is. I was pretty iffy about it. I should have listened to my gut. Two…read moremonths later I find out I have to replace the transmission. Brought the vehicle to a trusted shop and he told me they should have known the transmission was on its way out. Be cautious! I certainly wouldn't recommend.

I've been dealing with Mike and Jay for years and have never been disappointed with their…read morediagnosis, repair and price. Jay now took over the shop and I get the same treatment that I always did. I recently had a 4x4 issue and a blown transmission!! They diagnosed the 4x4 issue in no time and replaced my transmission with a rebuilt unit that came with a 3 year guarantee. The work was done in a timely fashion and the price was right! I'd recommend them for sure...Personable, Knowledgeable and professional!

I have a 2007 Ford Freestar that had stopped shifting properly so I brought it to RPM…read moretransmissions.mike,the owner was friendly and told me that the car needed a transmission rebuild and that it would cost $2200 dollars.Four days later I received the car back and all was fine.The car worked well for about a month and then suddenly stopped moving.I had the car towed(at mt exspense back to RPM transmission.It sat there for two weeks and I was told that it was an engine computer and not the transmission.Four hundred dollars and a new computer later the car was no better.Another two weeks and I get a call saying that they couldn't find the issue with the transmission.Now even though I have a full warranty they install a used transmission and want to charge an additional nine hundred dollars.Then they bargained it down to two hundred so that they could pay their mechanic that came in on the weekend to do the work.Then Mike(the owner)proceeded to scream and yell at me for almost ten minutes.When I finally got in the van to drive it away there was a heavy smell of marijuania.They must have smoked in the van while they were test driving it.I am(was) a repeat customer and will never reccommend any one to RPM.