After being referred here by Firestone Auto Care in West Haven when they couldn't pinpoint the…read morecause of the whirring sound coming from my vehicle, I was skeptical at first. I thought I was going to need a brand new transmission that would cost half the value of my car, which gave me overwhelming anxiety. However, when I decided to pick up the phone, I greeted by their wonderful front desk staff, who offered me an appointment the next day. When I arrived for my appointment, I was greeted warmly and given reassurance that my vehicle was in good hands. They were even able to diagnose my car noises on the same day I brought it in! When I was called with the results of their diagnostic testing, I was given a sigh of relief as the noises were coming from the wheel bearing as opposed to an internal noise from the transmission. They also recommended doing a transmission tune-up which I gladly accepted as it had been more than 70,000 miles since my last one. Even though all they did was a transmission fluid exchange, my car runs just like new, without any slipping of the transmission! If this was a random transmission shop, they would have easily tried to sell me a brand new unnecessary transmission for thousands of dollars I didn't have while keeping the actual source of the noise hidden from me. Thank you to Bruce from Firestone of West Haven and Brian at Jerry's transmission, for your top-notch service!

It's never fun to pay for car repairs, but Jerry's took great care of my car. Their quote was…read morealmost exactly what other mechanics estimated, but I felt better having my car go to a transmission specialist. They came in early and stayed late to get my car repaired. Very friendly service!

Excellent service with honest pricing. Mechanics are superb and diagnosed vehicle with expert…read moreprecision

My mom went there because her car has a clogged catalytic converter her quoted her $3,000 place…read moreuse to be good now these fools wanna scam women who come in thinking they know nothing wouldn't recommend

I've been bringing my 2013 Audi A6 here for almost 10 years now and I have been nothing but pleased…read morewith all the work done on the car. This has been the most reliable auto shop I have ever been to. The mechanics, especially Alfonse, are extremely knowledgeable and just genuine good people. I will never bring my car anywhere else!

I brought my 99 Boxster in following a tropical storm during which the drive side floor (and…read moresecurity control module) got flooded. Al took the car in and painstakingly repaired and dried the module, dried the carpet and got it running again. I was impressed with the professionalism and how thorough he was during the analysis and repair. I have since gone in to address a squeaky belt that turned out to be more involved. His experience led to correcting a common but easily ignored problem that likely saved me from being stuck on the side of the road sooner than later. He took the time to walk me through the diagnosis and made sure I understood all that was involved. He finished right when he had promised and I left with a piece of mind that the issue had been properly identified and effectively corrected. Highly recommended is an understatement!

They replaced my brakes within 2 hrs. The service was friendly, reasonably price. I highly…read morerecommend this business.

These gentlemen know what they are doing great prices just hard to call you must go in the am to…read moreget a spot that day in person been taking my 2008 Nissan there for 15 years it's still going thanks to them they open at 9am people line up at 8:30 very honest

J&M did a fantastic job! They made the process very seamless, I dropped my vehicle off and they…read morehandled everything from there with my insurance company. I had a back bumper damaged from a parking accident and they took care of the repair perfectly, and returned my vehicle back detailed. Very professional and top level service. Highly recommend.

My car was stolen from right outside my workplace and later recovered in Milford, where the police…read morehad it towed to J & M. My nephew, who works at a local dealership, mentioned that he's worked with J & M many times and always had a great experience. With his recommendation; plus a nod from my insurance agent, we decided to go with J & M for the repairs. From the first time we walked in to the day we picked up our vehicle, the service was outstanding. The staff was professional, empathetic, and incredibly courteous. They made a stressful situation so much easier. Highly recommend!

Five stars, easily!…read more When I called in today needing to have a door latch replaced, the approx. quote for time/cost this shop gave me was somewhere between 50-60% lower than any other shop around, and, they were able to squeeze me in this afternoon. Renu did a fantastic job. These are exactly the kind of people I choose to give my business to. When I went to tip the mechanic, he told me to give it to his boss. His boss wouldn't accept, saying, "No, no, that's for him." In how many places do you see this kind of rapport between a company owner and their staff? Rare--and Renu is a rare place. I look forward to giving them my business in the future.

My brake lights were out. Thought it would be an expensive electrical issue. Turns out all the…read morebulbs blew at once. Fifty-five dollars and one half hour later and my beloved 2006 Honda CRV was safe to drive again and I was back on the road. No appointment needed.

I was recently involved in a minor collision and was referred to Sabo for repair. I was visiting…read morefrom out of town and was interested in getting the repairs done before I returned home. The staff at this shop could not have been more helpful. They made sure they would be ble to complete the job in the time they promised. They continued to update me on the progress and continued to assure me that the work would be completed on schedule. They followed up to be sure I got the texts when the car was ready. When I picked up the car the work was done well and the car had been detailed and was spotless ! I have nothing but praise for this business

They were supposed to recharge my AC Freon to 500g but only put in 193g. I found out after I went…read moreto the Kia dealer to have it assessed because after over a month of trying to work with Tony's my AC was still blowing hot. Kia did the diagnostic and found only 193g of Freon had been added. Tony's was very difficult to work with, and I also found they were persistent with having my review deleted from another major platform, when all I am doing is posting my honest experience with receipts/proof attached. Do not recommend this place at all.

Great service, fair prices…read more I called to see if they could fit me in same day and finish by 4pm for a road trip -- my hood was rusted shut, preventing me from replacing my headlight so I could drive safely in the rainy weather. They told me to come right in and they would see what they could do. George and Ismael stood out in the rain trying to loosen up my hood latch, replace my headlight, my tail light, and even did a last minute oil change to make sure my car was safe to drive today. They topped off all of my fluids and fixed my tire pressure without even being asked. I made it out of there with a $35 charge for the oil change and 1/2 hour of labor for the hood latch/headlight repairs, topping my bill off at just under ~$100. (On the contrary, Firestone Auto told me they would charge $200 just to replace a headlight, not even knowing my hood was stuck shut). I will definitely come back here in the future. Auto shops so often leave you feeling like you were cheated, but I trust these guys and felt like they had my best interests in mind.