Ridiculously overpriced. Quoted one price on the phone and billed a significantly higher one on my…read moreinvoice! There are better companies!

Will not clean oil boilers if you haven't used them for a year. Apparently they don't know how to…read moredo it. I also used to use them for propane too, They charged me for rental fees on a propane tank once a year and then decided that they needed to charge me twice a year. Also, the tank that I am renting is rusting. Apparently they do not inspect their tanks either. Can't wait until they go out of business and can't figure out why.

One star is provided simply because the individuals showed up and were nice. Their skills at…read morediagnosing a problem was not favorable. I was billed for them to cut a hole in my wall and subfloor. I must abstain from judging their plumbing skiils, as no plumbing issue was discovered nor repaired. Morale of the story: Beware if you have a plumbing problem that you cannot diagnose yourself. Otherwise, you will be charged over $200 for nice people to walk around your house and cut holes in your house.

The work they do is ok but they over charge you. They send two people to your home to do a one…read moreperson job (like unclog a toliet) and charge you 50 dollars to have the second person do nothing. I also had an issue with a water tank valve leaking and they changed the valve for 107 dollars but that did not solve the problem. I called them back out to actually fix the problem which they charged me again (225) to fix the same problem offering no discount for the 107 dollars I paid already for parts and labor that was not the problem. The excuse is there is no guarantee they will fix your problem the first time. When I called, I asked that they send only 1 person because I did not want to pay labor for 2 people and was told I'm not going to have a guy sit in the truck but I won't charge you for the additional person. When I called about applying a discount of the 107 dollars I already paid to the bill, they used the fact that I was not charged the 50 dollars for the extra guy as a excuse when I am the one that said I do not need two people. A 135 dollar an hour charge for labor is more than enough...185 dollars is ridiculous especially since you may not get the problem fixed the first time since there is no guarantee.

I texted them in Feb. Looking to get some help on my water softener. He would text me back and I…read morewould reply and nothing. 2 months waiting for them to do work for me on a house I'm selling. Just didn't really care. As my job was small no follow up.

Terrible service. My home warranty company contracted them. It wasnt by choice. I felt like a…read moremillennial ghosted me after numerous attempts to follow up regarding a water heater replacement with them. They never called to schedule never called to follow up. I had to chase then around. They are nothing more than a hired hand that comes out to deny claims for American Home Shield.

Never followed through. Canceled appoint one and one half hours after scheduled time because they…read morehad a bigger job in Boston

From the owner: Call today for HVAC services that will keep you cool in the summer and cozy in the winter! We're…read morequick and reliable! Repair , Installation , Maintenance and duct work , Don't let a malfunctioning HVAC system ruin your day. Our experienced team is here to diagnose and repair any issues quickly and effectively, so you can get back to enjoying your home in comfort.

It took me a long time to write this review because I don't like giving one-star ratings, but after…read morepraying on it, I think it is important I write this review for other people. My hot water tank was leaking so I called Reichert and Sons to come out and help. As usual, they were extremely nice when I called. I paid the service fee of $175 and someone came out the next day. The technician inspected my unit and told me that my pipping was getting old and I could replace the pipes or eventually replace the hot water tank. I asked him how much it would cost for each option and he said he would need to talk to the main office and they would send me a quote and I could decide. The next day I received a $4,000 quote to replace the hot water tank. I called to ask about the quote to just fix the pipes. The woman on the line said she would need to speak to her manager and get back to me. Two days later they sent me the same $4,000 replacement only quote with the last sentence changed to "Tank can not be repaired - replace is the only option." This is not what the technician told me. To be thorough, I called a different company who came out and told me the tank isn't that old and I should replace the pipping. He fixed the pipping for $300 and that was over 4 months ago with no problems since. I am glad I went to a different vendor because trying to cheat people out of money is a horrible way to do business. I haven't asked for my $175 service fee back because I don't want to communicate with unethical people. If you do go to Reichert & Sons, I suggest you get a second opinion.

The company is very professional and have excellent AC, Techs and administrative staff. You know…read moreyou are getting quality work and they stand by their products! Rhode Island is fortunate to have such expertise with company's such as this! John Sabourin Mongone Dr Johnston

We've been Hometown Heating customers for a while now and have had no problems with service. As…read morewe've gotten older, I've had to count on them for things my husband took care of. They have been wonderful. Their service people have taken care of little things at no charge and always with a smile. I will always have Hometown Heating serve us. Oil costs will always fluctuate but good service is priceless!! Thank you Hometown Heating!!!

False advertising; company says 24 hour emergency service. That's not true, very rude people and if…read moreyou want your system done professionally do not call them.

The owner and his crew just took care of an oil tank replacement at my house. Offered me a great…read morequote with a high quality oil tank. Needless to say, they came on site performed the replacement and cleaned up after themselves. Will be doing business with them in the future.

Wesley is the best! He has serviced our propane fireplace a couple of times now and has always been…read morequick to respond to our calls. He is professional, knowledgeable, efficient and very fair with his pricing. We are having him back for a couple of other jobs we need to have done. I highly recommend Wesley and Lovewell heating and cooling.