We are out thousands of dollars due to this company's mistake. They did not take ownership of the…read moreissue and are leaving us to fight for our money back alone, even after they claimed to "have our back". As senior citizens on a fixed income, we trusted them to lead us in the right direction. Unfortunately that did not happen. They are unknowledgeable, misleading and down right lie to your face.

We used Caliber Electric for our heat pump mini split installation. I own a single family home with…read morean in-law apartment (two separate meters) and was told each unit could receive 16k in rebates by this company. Come to find out, that was all a lie. Diana has apparently been doing this for 10 years but "wasn't aware" houses converting from natural gas aren't eligible for these rebates. She also wasn't aware of a maximum payout on a single family home. How can someone who has supposedly been in the industry this long, be this unaware? Unfortunately, all of this information was found out AFTER loans were taken out & installation completed. Unfortunately, their lack of knowledge cost us a large financial headache. The reason we hired a company with a contractor is because the contractor is suppose to be knowledgable on the topic at hand. They are suppose to guide their customers in the right direction. Unfortunately they are not as knowledgable as they presented to be. They gave us the runaround for 4 months just to tell us we're out our $$. To make matters worse, I held this company on a pedestal since day one. I recommended them through and through and come to find out, this is now happening to other customers as well!! All I can say is ***BUYERS, BEWARE WITH THIS COMPANY***

I used Rick before for my tenant's house, he did a great job. Not only he just is very experienced…read moreand handled my HVAC problem, but he spent time to explained it in such a clear way for me to understand. Today, I didn't call Rick directly, instead, I got him through a home warranty program, he showed up and recognized my phone number and still remembers the last work for my tenants. Again, this time, not only he fixed the leak, also did extra check up, clean etc work. I will certainly recommend him to any type of HVAC job.I am sure you will have a great experience as I have. Thanks, Rick.

Rick is a true professional from start to finish. He spent considerable time at our house initially…read moreto put together a great proposal. Then he totally accommodated our covid related installation schedule. His install team is also great - courteous and efficient. Installing central ac as a retrofit in an old house with several additions is a challenge but Rick is a master - never taking the easy way out striving for a perfect install. He is going to look at a couple neighbors and our daughters house next!

Al and his team did an excellent job replacing my old boiler and installing a new one and redid my…read morepiping all at a fair price, compared to high end companies that only want to steal your money. Reached out Saturday for a boiler replacement and got it done Tuesday! Very fast service, on time, and very prompt! Easy to talk too as most guys will just brush you off when you have questions, but Al did everything he can to reassure me what I needed and answered all my questions with no problems. Also want to mention he's available all day, responds any time of the day, and will make sure he gets the job done rigjt for you. My new go to guy for any plumbing work related, he's from worcester but also worked where I live in Woonsocket Rhode Island. Thank you Al for your service again, looking forward to working with you again!

They started strong then struck out. They serviced my main unit, i was on the program. they…read morerecommend replacing parts (OLD) i say yes replaced. Then i have them service my mini split, all they did was clean the dust off the filters, the I find mold all throught the unit. They make me pay $500 for deep cleaning, then put the unit back together all messed up. bent the vent fan blades. grill bent, unit starts up and fan hit the grill so i have to adjus so it doesnt hit. whole thing bent. when i go and call for the issue. they have closed there doors. no phone, email or chat. website down I dont recommend them for anything. no loyalty paid for maint service that i never received

Brett and JT came to my home to perform a "free tune-up and inspect" (performed for 3 years free)…read moreafter Tingley installed a new furnace in my home. Both were friendly, polite, and helpful. Brett answered my many questions. He also informed me that Tingley has several new memberships for which I can sign up: home refreshers, relabel my electrical panel, clean my dryer duct. I'm very interested! Tingley is the best. All electricians are smart, friendly, willing to answer my many questions. TJ surprised me when he went right over to my ductless mini-slit, checked the filter strips, and took the large filter out to the truck to clean it with a special cleaner(?) to get it really clean for me. They did a lot more than I expected for a"free tune-up and inspect"

Paul and Lisamari Johnson run an extremely reliable and organized heating business that promptly…read moreservices all your needs. Paul and his staff are very knowledgeable, communicative, and honest in their work. He recommended and installed a new boiler system this summer for my 1941 home. As promised, Paul returned to service it and to make sure all was running within my home once the heat kicked on this fall. I have never been disappointed with the prices or work by Johnson Heating. I would highly recommend them to my family and friends.

My hot water heater was not working so I called Johnson Services (after being referred by a…read moreneighbor) and Paul came to evaluate the problem within the hour. We needed a new hot water heater and the work was done the next day. They were prompt, professional, friendly and provided excellent service. Paul adjusted our water pressure when we told him it was lower than normal. I highly recommend Johnson Services for your plumbing needs. I will certainly use them for all of mine.

Mark is so unbelievably thorough. He is a master electrician and we couldn't be happier with his…read morework. He is honest and trustworthy and we feel fortunate to have connected with him upon moving to central Mass. We worked with Mark to have a generator set up and to fix a faulty outlet. Mark communicated with us every step of the way and did a great job. His pricing is very reasonable. Will definitely use his services again.

I had a leaky shower into my basement. They were extremely accommodating and timely. Quintin…read morearrived with a texted heads-up which was helpful as I needed to get pet settled in a closed room. Very respectful, knowledgeable, and thorough! I will be calling back to convert to gas appliances in the future! Highly recommend!!!!

Discovered that my water heater tank failed yesterday (Thursday) morning. Called and spoke with…read moreAmanda, who was excellent in getting a booking set for Monday with the mention that a tech *might* get there earlier. Later on Thursday, I was updated that a tech (aka 'Ron R. - Service Manager) was in the locale. He gave me an evaluation in short time and worked to provide as best a price as possible. Installation was then set for the following morning. Ron arrived as scheduled and had the installation completed in approximately 1.5 hours. Excellent job. Communication was top-notch throughout via emails, texts and calls. I have worked with Shahood for several years and HIGHLY recommend them for their dependability, efficiency, quality of work and pricing. Shout out to Mark for the immediate follow up to a post-installation question I entered via the web. Cheers

These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.